1 to 9 of 9 3rd Line Support Jobs in the Midlands

Senior Technical Services Engineer The Senior Technical Services Engineer role is critical to ensure high levels of investigative and analytical support to clients. You will be responsible for resolving technically challenging cases, investigating problems escalated from the Service Desk and Technical Services teams, within agreed KPIs and SLAs. … outcomes for our customers. Requirements: Minimum 8 years experience working for a Managed Services Provider (MSP, or MSSP), or an in-house IT support team. Knowledge and technical understanding of Microsoft 365 and general business IT systems. Specialised knowledge/certification in more than one field of IT more »

Join A Dynamic IT Team! We are looking for 2nd/3rd Line IT Support Technicians to join a growing independent business based in Stourbridge. Are you the type of person who thrives in a fast-paced, ever-changing environment? Do you love rolling up … and surrounding counties. The starting salary is £25K - £45K dependent on level of skills and experience. What You'll Be Doing as 2nd/3rd Line IT Support Technician: Technical Troubleshooting: Diagnose and fix IT hardware and software issues via phone, email, and remote support. … needs completely. Tier 1 Support: Assist with overflow of tickets and calls, ensuring nothing falls through the cracks. Collaboration: Work with our 3rd line technicians to escalate calls when necessary. Coordination: Liaise with suppliers and channel partners to resolve problems and queries. Hands-On IT more »

Role: 3rd Line IT Support Engineer Location: Coventry Salary: £35,000 - £40,000 + Benefits Interviewing Immediately - Apply Now Do you want to work for one of the best MSP's in Coventry? They work in a modern office with a fantastic working environment. Ideal more »

Derbyshire Fire & Rescue Service have an exciting opportunity for a 3rd Line ICT Support Engineer to join their team. Location: Ripley (DE5 3RS) Salary: £46,464 - £53,831 PA Job Type: 2 Year Temporary Contract Hours: 37 Hours, Monday - Friday Close Date: 9th of June … and collaboration with others, to the people who live, work and visit the county and aim to achieve excellence in all that we do. 3rd Line ICT Support Engineer - The Role: As a 3rd Line ICT Support Engineer, you will … is 37 hours, usually worked Monday to Friday; however, you may occasionally need to work beyond normal office hours, evenings, and weekends as required. 3rd Line ICT Support Engineer - Key Responsibilities: - Ensure effective day-to-day support for communications, mobilising, and information systems more »

SC security clearance for this role if this is not in place already We are looking for a Network Engineer with experience to a 3rd line level. You will have previous hands on experence configuring SRX series routers. Skills and experience; Juniper products, including Juniper SRX platform more »

3rd Line WAN Network Support & Project Engineer SC Cleared Solihull - On Site Working £180-£290 per day- 9 Months contract We are looking for a 3rd Line WAN Network Support & Project Engineer the role will involve Configuring SRX series routers … meet tight project deadlines along and supporting BAU operations in order to enable the delivery of secure network services globally. Are you an experienced 3rd line network engineer, looking to join a team of highly skilled engineers based in Solihull to manage and support the …/implementation work and general technical network support escalations. Working collaboratively with the network design community, knowledge sharing and upskilling within the 3rd line team. Desirable Skills: Juniper SRX platform - successful candidate will have an in-depth knowledge of Junos & experience in various SRX and more »

Senior Support Engineer - Worcestershire - £50,000 - £70,000 This 3rd Line Microsoft position will give you the opportunity to work with a leading MSP with amazing culture, technology and learning opportunities. We have seen people join at this level and become consultants, architects, management etc … the possibilities are endless. Technology involved: Azure (IaaS) VMware Networking Microsoft tech - Windows, DNS, Group Policy, Server, Exchange Responsibilities: High level 3rd line support for multiple projects; troubleshoot and resolve complex technical issues. Last point of escalation for Azure, IaaS issues and associated Microsoft technical … issues Work across all manner of Microsoft enterprise services providing support (Windows Server, AD, SQL, DNS etc). Work across the full Microsoft stack supporting customers. Collaborate with internal teams to define and implement enhancements, meeting client requirements and specifications. Any certs would be beneficial (even if you more »

IT Service Desk 2nd/3rd line Support Engineer – 24x7 ops Looking for an experienced IT service desk, IT support Engineer to join a new 24x7 operations team. Providing 2nd and 3rd line IT support with patching & infrastructure … tasks. Monitoring and Troubleshooting Documentation Communication Continuous Improvement You will have extensive, recent commercial IT Support, covering 2nd line and 3rd Line duties. Technologies include but not limited to: Windows 10/11 Office 365 suite Windows Server 2016 to 2022 Active Directory more »

3rd Line Support Engineer Location Bromsgrove Salary – £30-£40k per annum Full time Benefits 22 days holiday per year plus bank holidays (increases after 3 years) Contributory pension scheme (after 3-months) Company laptop Company mobile phone or contribution to personal mobile phone Health Cash … Plan (after probation) Purpose of role: The company has been operating for almost 8 years providing Datacentre Hosting, IT Support and VOIP systems out of our offices in Stourport on Severn. As a business, the company are growing and understand that their people are an important part of … proactive, methodical manner whilst having attention to detail. strong problemsolving skills Main Responsibilities Provide IT Troubleshooting via telephone and remote support software. 3rd line escalation from 1st and 2nd line support engineers To provide some onsite solution implementation To diagnose faults more »