1 to 7 of 7 CMDB Jobs in the Midlands

the operational requirements skill set : review daily ticket performance with supplier chase up on incident/service request escalations maintain contract renewal list verify cmdb data assist with IT disposal activities more »

to IT Service Management (ITSM) tools and how ServiceNow can be exploited to optimise ITSM best practices. Demonstrable knowledge of and related experience of CMDB and related functionality (e.g. Discovery, Service Mapping, Service Graph Connectors). Demonstrable knowledge of and related experience within software development environment Knowledge and vast experience more »

ideal candidate will possess the following: Comprehensive understanding of how ServiceNow Discovery collects data Proficiency in navigating the user interface and configuring Management Database (CMDB) Ability to set up Mid Servers and obtain/test device credentials Experience in maintaining and updating services in the CMDB Familiarity with classification of more »

disposal of IT assets. Delivery of a single standardised Asset Management Practice including a single set of methods and procedures for a reliable inventory (CMDB) for all Customer IT Assets ensuring it is governed and managed efficiently and effectively Maintain accurate records of IT assets, including hardware and software, throughout more »

all steps through to implementation. Asset and Configuration Management - Delegated to the Central Maintenance Engineer (CME). Responsible for maintaining the Assets and Configuration (CMDB). Including the active processes required to update devices. Release and deployment management Transition planning and support - This position is responsible for planning and managing more »

properly. You've got to be a whizz with software packaging, know your way around tools like SNOW Licence Manager, Nessus, Truesight, and Helix CMDB, and be a pro at digging into data with Excel and SQL. The day-to-day of this role will be keeping all the software more »

tools are important - experience of ServiceNow or HALO is essential ITIL Foundation qualified Good all-round knowledge of IT Applications/Infrastructure Experience of CMDB Data modelling and reporting Strong customer service orientation, good communication, teamwork, and interpersonal skills Attention to detail and the ability to manage multiple priorities and more »