176 to 200 of 373 Customer Service Jobs in the Midlands

requirements. Be accountable for the accuracy/quality and correctness of the task performed. Work to eliminate/minimize undetected errors, which could reduce customer confidence and/or the efficiency of the cell's operation. Develop and maintain good relationships with all contacts. The ability to work in … to maintain own and team morale Excellent self-awareness to lead teams with exigency, enthusiasm and compassion. Ability to ensure a high level of service and quality is maintained Analytical and research Skills with ability analyse data effectively Ability to make oral presentations Strong computer skills including proficiency with … Microsoft Word, Excel, PowerPoint, Outlook, and web-browsers Excellent customer service orientation more »

the following. Your duties and responsibilities in this role will consist of: · Our Internal CAD CAM modules. · Software Installation. · Solutions for questions, both direct customer engagement and offline through our support systems. · Researching and documenting solutions. · Creating and configuring machine parameters. Training Information communications technician Level 3 (A level … configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras. · Address IT issues by prioritizing in response to customer service level agreements. · Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets. · Support the roll out of … Closing Date Friday, 12th July 2024 Start Date Monday, 15th July 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Qualifications 5 GCSE's more »

teams, you'll troubleshoot issues and deliver high-quality software solutions and services. Key Responsibilities: Pre & Post Sales: Uphold and enhance the standard of customer service excellence for Autodesk® products. Provide Pre-Sales consultancy support for Autodesk® Inventor, AutoCAD, Fusion 360, and Vault, including effective technical presentations and … part modeling, assemblies, sheet metal, static and dynamic motion analysis, routing, and iLogic applications. Offer telephone helpdesk support for the Autodesk® product portfolio. Manage customer account technical requirements to deliver a value-added service. Collaborate with the Sales team to identify and drive new business opportunities for Autodesk® products. more »

Job summary This position is an integral part of the service and will ensure the smooth running of the NHS Talking Therapies contract. This is done by providing an effective and efficient administrative service for NHS patients, referring GPs, healthcare professionals and ICB contacts. The role is varied … and covers a range of administrative responsibilities that support the day to day operations of the service, as well as contributing to its ongoing development. Main duties of the job Main Duties and Responsibilities: - Answering incoming and making outbound calls in a professional manner within agreed KPIs. -Processing referrals … responsibilities Are you looking for an administrative role that will really make a difference to lives? This position is an integral part of the service and will ensure the smooth running of the NHS Talking Therapies contract. This is done by providing an effective and efficient administrative service more »

of explaining complex systems in simple terms and interacting effectively with all levels of the organisation. Strong problem-solving abilities with a proactive and customer-focused approach to addressing user issues and concerns. Excellent organisational and project management abilities to handle multiple priorities in a dynamic environment. Ability to … problem-solving skills, capable of managing complex system issues. Flexibility and adaptability to learn new technologies and software as required. A proactive approach to customer service to ensure user satisfaction and system efficiency. A demonstrated ability to identify opportunities for process and system improvements and take initiative in more »

Liaise with internal and external clients and assist with commercial enquiries. Key Responsibilities We are looking for someone to: Provide a front-line telephone service to both internal and external customers Ensure that all the client and operational requirements are met in a professional and efficient manner Maintain timely … accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated Ensure the highest level of customer service is achieved to both external and internal customers, providing excellent customer satisfaction every time Ensure the collation, co-ordination and distribution … of the operational job packs Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change Ensure that safety issues are reported in line more »

basic first line support duties for clients. This will involve responding to tickets in a timely manner and completing basic troubleshooting. Communication, patience and customer service skills are all vital for this element of the role. This will move into more technical first-line support troubleshooting. Long term … Closing Date Sunday, 25th August 2024 Start Date Sunday, 8th September 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Qualifications English GCSE or equivalent, grade more »

a coaching approach and empower others to make decisions that lead to great outcomes. You are passionate about ensuring the business delivers a great customer service and experience. Seeking to understand how decisions impact the end user and asking questions to gain insight into the customer perspective more »

needs, communicating them to the construction crew and preparing reports/p p Mathematics for calculating material quantities and construction costs/p p Customer service for client satisfaction/p p Analytical thinking and problem-solving/p p Understanding of engineering science, construction and technology/ more »

administration , diary management, travel booking and general coordination of Field based Engineers travelling UK and worldwide. There will also be a large focus on Customer service as the role will also involve liaising with customers on a daily basis. We are seeking an organised, methodical, multi-tasker, that more »

maintain agreed contractual terms and conditions. Prepare cost models for different types of programmes. Prepare competitive price and/or bid proposals. Provide excellent customer service to support the end user. Support Subcontract Managers with the negotiation and management of major subcontracts. Support the Head of Commercial on more »

to prepare and manage the IT budget. Optimize costs while ensuring efficient operations. User Support: Address user queries and technical issues promptly. Provide excellent customer service to internal stakeholders. Technology Assessment: Evaluate new technologies and recommend their adoption where appropriate. Stay updated on industry trends and advancements. Disaster more »

as providing 24-hour emergency call out nationwide. Ability to problem solve and diagnose issues as and when they arise. Committed to providing excellent customer service. Ability to program a variety of PLCs using Ladder Logic, Function block or Statement List methods. Ability to program and configure SCADA software more »

and night shifts: £15.17 per hour Weekend shifts: £16.92 per hour Generous annual leave entitlement: Standard 25 days + 8 bank holidays, increasing with service up to 33 days + 8 bank holidays. Employee benefits: As part of our team at DHU Healthcare, we believe in rewarding you, our … care. NHS Pension Scheme: Rest assured knowing your future is secure with our NHS pension scheme. Already an NHS employee? We acknowledge your continuous service and commitment to healthcare excellence allowing you to bring your existing pension pot and holiday allowance with you! Main duties of the job What … true selves to work without risk or fear of discrimination. We proudly embrace forces-friendly practices and dedicate unwavering support to our Veterans/Service Leavers; Reservists; Cadet Force Adult Volunteers and military spouses/partners, fostering a workplace that values their unique skills and contributions. About us DHU more »

successful manufacturer of temperature control systems and machinery who are enjoying significant growth, success and investment. They are seeking to recruit a Process Cooling Service Engineer to further strengthen their operations. The main purpose of the role is to be responsible for providing maintenance, repair, troubleshooting and commissioning services … activities, such as cleaning, lubrication and adjusting cooling equipment to ensure peak performance on machinery Conducting system performance evaluations Maintain accurate records of all service activities, including repairs. Train and mentor other technicians, ensuring quality standards are adhered to As a Service Engineer you will need to hold … knowledge of electrical and mechanical components. Control Systems and refrigeration principles Proficient in diagnosing and troubleshooting issues on temperature control machinery Excellent communication and customer service skills Understanding of pump data plates along with valves, heat exchangers, free coolers, adiabatic coolers and associated controls Willingness to travel extensively more »

within Administation. Join our innovative team at our new purpose-built facility, where we are committed to becoming the market's leading one-stop service, repair, and paint shop. We pride ourselves on taking excellent care of our employees and fostering a forward-thinking work environment. Key Responsibilities: Telephone … department to ensure the correct parts are allocated to each job. Accounts Support: Assist the accounts administrator with PO requests, system updates, and filing. Customer Interaction: Request start-up numbers from our customers as needed. General Administration: Perform general administrative tasks and ad hoc duties to support smooth operations. … Experience: Proficiency in Microsoft Office and general computer literacy. Excellent customer service skills. Previous administrative experience is desirable. Strong organisational skills with the ability to prioritise tasks efficiently and manage varying workloads. If you are organised, efficient, and ready to be part of a forward-thinking company, it more »

busy team, supervising admin staff, completing a variety of administrative tasks, working on IT systems, maintaining databases/waiting lists/call-up lists, customer service, answering and directing telephone calls, general office duties such as typing, coordinating internal and external hospital appointments. If you are interested in … see the Job Description and Person Specification Desirable Please click the apply button to see the Job Description and Person Specification Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission … for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Practice Plus Group Address Eccleshal Stafford Staffordshire ST21 6LQ Employer's website https://practiceplusgroup.com/our-jobs/join-our-team more »

Williams customers, guiding on product lines, colour issues/support and facilitating account management with sales. This role is ideal for an experienced Technical Service Advisor with Refinish experience and knowledge. This is a field based role and can be based anywhere within the UK. RESPONSIBILITIES Your main responsibility … within the U.K. distribution network as well as direct supply customers and the relationships we own between them and ourselves. This is a key customer facing role and will require daily interactions with business partners, attending distribution meetings/training and end user accounts. The introduction of new product … high standard Able to demonstrate products and correct process in a body shop environment Must be able to demonstrate a track record in a customer facing role Ability to negotiateandprevious sales experience Excellent communication and customer service skills Our offer A competitive salary and sales incentive bonus more »

Red Recruitment is recruiting a Project Co-ordinator in Solihull to join our client, a telecoms and technology company offering 24/7 customer support. The ideal candidate will want to further their career in a vibrant, fast-paced and rapidly growing organisation. The salary for this position is … forward, making sure orders are delivered on time Provisioning circuits on carrier portals Keeping the customers informed during delivery and installation with high-level customer service Ensuring the engineers assigned to the customers sold solution has the correct skill sets Liaising with relevant departments within the business, and … Skills and Experience of a Project Co-ordinator: You should have administration experience with a 'can do' attitude You will have experience responding to customer emails and have excellent written communication skills Influencing and interpersonal skills are required for this role Being proficient with Microsoft Office and have a more »

per year For this position, you must live in one of the following postcodes:PE11, PE12 Join our team of Field Service Engineers (internally youll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average £4,700) and performance-based commission … of £2,500. Were looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so youll have everything you need to succeed! After completing our comprehensive training program, you will be … days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical more »

and part of BUUK Infrastructure. We are looking for a Fibre Field Engineer who would like to help us reach our mission to earn customer loyalty and drive business growth by providing consistently excellent service. You will ideally be based in Birmingham and cover Wolverhampton, Worcester and Derby. As … as first responder to incidents in your region Diagnose on site faults, identifying root cause and implementing the desired fix in accordance with the Service Level Agreement Perform periodic maintenance of network assets as required Complete all documentation accurately and return within the communicated timeframe Ensure that all work … is undertaken to a high standard of safety and technical quality Optic Fibre repair - Customer facing singleton working in customers premises, homes, offices, schools etc and off-site in the Openreach underground access network (confined spaces) About you Full UK Driving Licence Experience of FTTH networks Experience of Fibre more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for competent Gas Engineers - we have multiple opportunities for Gas Engineers who are experienced either Servicing … of this. Subcontracting earnings: between £1,000 to £2,000 per week. Required qualifications: - CCN1 Gas Qualification. Job titles that may also be applicable: Service & Repair Gas Engineer, Gas/Boiler Installer, Gas/Boiler Service Engineer. Rubix M&E are trusted partners of leading; Blue-chip organisations … Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Gas Engineer to join their growing team. We are also recruiting for; Renewable Electricians, Smart Meter Installs, Dual Fuel Installers, Metering more »

you must live in one of the following postcodes: LN9 5, LN9 6, LN10 6, LN12 1, LN12 2 Join our team of Field Service Engineers (internally youll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average £4,700) and … performance-based commission of £2,500. Were looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so youll have everything you need to succeed! After completing our comprehensive training program … days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical more »

We are a fast-growing technology company providing high quality business solutions tailored to individual customer requirements, ranging from Managed IT and Unified Communications, Connectivity and More! To join our midlands based team we are looking for a 1st Line Support engineer who specialises in Unified Comms and Telephony. … for being the initial point of contact for telephone enquiries from clients, in order to log tickets and collect information surrounding issues. Provide excellent customer service as you will be the voice of the company Log tickets in the support system and escalate relevant issues when appropriate Managing more »

expanding IT services division as they expand their portfolio of services. Role purpose: This is a combined operational based position operating within the IT Service Management team Many of the responsibilities are general, however working knowledge of the ITIL Change and Configuration Management processes are crucial to the success … or HALO is essential ITIL Foundation qualified Good all-round knowledge of IT Applications/Infrastructure Experience of CMDB Data modelling and reporting Strong customer service orientation, good communication, teamwork, and interpersonal skills Attention to detail and the ability to manage multiple priorities and stakeholders in a fast more »