IT Service Desk Team Lead (Shifts 24x7)
Staffordshire, United Kingdom
OCC Computer Personnel
IT Service Desk Team Lead, 24x7 Ops, Patching, Infrastructure Experienced IT Shift Team Lead to head up a 24x7 operations IT support team, this is a pivotal role leading a team of 24x7 IT Support Engineers. You will … This is working in the defence and security industry. This is a brand-new role; the client are looking for a team leader with strong leadership & team management. You will oversee the shift operations, providing leadership and direction to an IT team of … serve as the first point of escalation for complex incidents. You will coordinate with engineers to ensure efficient and timely resolution, maintaining high service levels. As the team lead you will look at schedule management, organising and managing the shift rota, to ensure optimal staffing levels more »
Employment Type: Permanent
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