King's Lynn, Norfolk, East Anglia, United Kingdom Hybrid / WFH Options
Hays
to ensure the organisation's IT services are designed, transitioned, managed, improved, and secured in alignment with industry standards such as ITIL V4, ISO20000, and ISO 27001. You will oversee critical areas including Service Design, Service Transition, Continual Service Improvement (CSI), Live Support … Proven experience in successfully delivering Service Management within an Azure environment. Certification at the level of ITIL V3 Expert, V4 Managing Professional, or ISO20000 Practitioner. Demonstrable experience in managing third-party vendors and ensuring compliance with IT and security standards. Extensive experience in managing teams more »
Owners, ensuring exceptional service for our customers and surpassing our support targets. Your work will adhere to industry standards such as ITIL V4, ISO 27001, and ISO 20000. What you'll need to succeed Proven experience in a similar role, ideally within an ISO20000 … accredited organisation. In-depth knowledge of cloud computing on the Azure platform. Experience working within a SIAM Service Model. ITIL V3 and / or ITIL V4 qualifications. Strong project management skills, with the ability to lead cross-functional teams. Excellent communication and interpersonal skills. What you'll get in more »
to ensure the organisation's IT services are designed, transitioned, managed, improved, and secured in alignment with industry standards such as ITIL V4, ISO20000, and ISO 27001. You will oversee critical areas including Service Design, Service Transition, Continual Service Improvement (CSI), Live Support … Proven experience in successfully delivering Service Management within an Azure environment. Certification at the level of ITIL V3 Expert, V4 Managing Professional, or ISO20000 Practitioner. Demonstrable experience in managing third-party vendors and ensuring compliance with IT and security standards. Extensive experience in managing teams more »