15 of 15 2nd Line Engineer Jobs in the North of England

2nd Line Support Engineer £27,000 to £30,000 basic salary per annum plus benefits including bonus, pension, private medical, 23 days holiday and excellent training & development plans etc. We are looking for an enthusiastic 2nd Line Support Engineer to … join our leading client, a very successful and ambitious IT support and solutions provider, on a permanent basis. The 2nd Line Support Engineer will be joining a thriving business that really value their staff and provide excellent career development and training opportunities. The 2nd … Support Engineer will be based at this organisations head office, in Skelmersdale, and will focus on escalated support cases. The successful 2nd Line Support Engineer will have been in IT support for at least a couple of years, and will have a more »

Job Title: 2nd Line IT Support Engineer Location: Central Liverpool Salary: £30,000 - £37,000 DOE Are you an experienced IT professional ready to take on new challenges? We're seeking a proactive and skilled 2nd Line IT Support Technician to be … solving, love a challenge, and want to help drive our internal IT services forward, this is the perfect opportunity for you! Key Responsibilities: Provide 2nd line support to resolve technical issues and queries. Troubleshoot hardware, software, and network problems. Manage and maintain user accounts, permissions, and systems. … support to ensure smooth escalation of complex issues. Deliver excellent customer service with a focus on problem-solving. Requirements: Previous experience in a 2nd line IT support role. Strong knowledge of Windows OS, Office 365 stack, and network troubleshooting. Other applications and technologies including virtualisation, cloud more »

Job Title: 1st/2nd Line IT Engineer Location: Manchester City Centre Salary: Up to £30,000 DOE Our client, an internal company within the technology sector, is expanding their team to meet increasing business demands. They are seeking a dedicated and driven 1st/… 2nd Line IT Engineer who is a good problem solver and great communicator. Please note that a valid driving license and access to your own vehicle are essential due to the need for occasional office visits. Key Responsibilities Provide 1st and 2nd Line … a dynamic position where you can make a difference, please apply for immediate consideration! Keywords: IT Support Engineer, IT Technician, 1st/2nd Line, IT Support Analyst, 1st Line, Service Desk Analyst, 2nd Line In Technology Group Ltd is acting more »

2nd Line Engineer - Sheffield ( 4 days per week onsite, 1 day per week WFH) Up to £40,000 PA IT department within a leading construction engineering business seeking a highly proactive and analytical 2nd Line Engineer to join them on … will be responsible for logging, diagnosing, and resolving issues with various hardware and software packages. This role involves providing technical support to 1st line IT support technicians, other IT functions, and external vendors, ensuring continuous high-level support across the business. Key Responsibilities: * Provide end-user support to … ITSM system (ServiceNow) * Conduct on-site technical investigations and escalate issues to ensure timely resolution * Collaborate with IT team members and support 1st and 2nd line IT teams * Install, update, maintain, and support various software packages and hardware * Perform Active Directory administration and deploy software via Endpoint more »

2nd Line IT Support Engineer Manchester (Hybrid) £25,000 - £28,000 + Progression + Training + Package An excellent opportunity awaits a 1st/2nd Line IT Support Engineer with a good understanding of Linux to join a growing business … known for delivering recognisable products, at the forefront of its sector, and looking to expand its technical capabilities. In this role, you will provide 2nd Line Support across a Windows stack, including support for Active Directory, IoT devices, and the Linux platform. You'll be office-based … to join a well-regarded business that offers excellent training and development, progression and growth, and a good work-life balance. The Role: *Providing 2nd Line Support *Linux-based support *Some Windows Office Support *On-site 3 days a week, 2 from home The Person: *Strong 1st more »

2nd Line IT Support Engineer - York - Up to £32,000 Role: 2nd Line Support Engineer Area: York Salary: £32,000 Our client is looking to add a 2nd Line Support Engineer to their growing IT more »

Are you a skilled 2nd Line IT Support Engineer looking for a new challenge? My client is a nationwide, well-established Managed Service Provider with 10 offices across the UK. They are highly regarded in the industry, with outstanding ratings on Trustpilot and Glassdoor. Due … to continued growth, they're looking to welcome another talented engineer into their technical team. 2nd Line IT Support Engineer Gateshead £27,000 - £32,000 Day-to-Day Responsibilities: Providing 2nd line technical support to a diverse client base. Supporting … onsite client operations alongside remote troubleshooting. Assisting with escalations from 1st line support to ensure swift resolutions. Offering clear, communicative technical support to clients via email, phone, and in person. Collaborating with internal teams to enhance IT systems and resolve technical issues. Tech Requirements: Active Directory Office more »

2nd Line Helpdesk Engineer - £25,000 - £30,000 - Wigan (Fully Onsite) Are you passionate about IT and delivering exceptional customer service? Do you have a knack for solving tech problems and a hunger to keep learning? If so, this role could be for you! We … re looking for an experienced 2nd Line Helpdesk Engineer to join a forward-thinking IT Managed Services provider. You'll be responsible for supporting clients' IT systems, resolving issues, and ensuring everything runs smoothly. With a focus on proactive support and innovative solutions, this is more »

2nd Line Helpdesk Engineer - £25,000 - £30,000 - Wigan (Fully Onsite) Are you passionate about IT and delivering exceptional customer service? Do you have a knack for solving tech problems and a hunger to keep learning? If so, this role could be for you! We … re looking for an experienced 2nd Line Helpdesk Engineer to join a forward-thinking IT Managed Services provider. You’ll be responsible for supporting clients’ IT systems, resolving issues, and ensuring everything runs smoothly. With a focus on proactive support and innovative solutions, this is more »

1st/2nd line Support Engineer Salary circa £25,000 My client is a national, family run business and they have an immediate requirement for a 1st and 2nd line support technician. Currently in the IT department especially, they are at an … As part of their hybrid IT Team based in Teesside, reporting to the IT supervisor, the successful candidate will be responsible for 1st/2nd line escalated support calls, network and telecoms and VoIP Support. You will be required to investigate, diagnose, and resolve issues relating to more »

Job Role: 2nd Line IT Support Engineer (MSP) Location: Ormskirk Salary: £26 - 28k plus Medicash, free parking, + more benefits The Opportunity for you... Are you currently working at 1st or 2nd line on a service desk, and looking to join a … Then this is the job for you. Due to contract wins, our client is looking to add to their service desk team. As a 2nd line IT Support Engineer, you'll be based in the Ormskirk office for an MSP who provide solutions to a more »

Role : 2nd Line IT Support Engineer Location : Gateshead Salary : £28,000 - £30,000 We are looking for a 2nd Line IT Technician to join one of the UK's fastest growing MSPs. In this role you will be working very closely with more »

Job Title: 2nd Line IT Support Engineer Location: Gateshead (Hybrid working) Salary: up to £29,000 Job Type: Permanent NRG is thrilled to be partnering with a well-established and rapidly expanding MSP in their search for a skilled 2nd Line Support … professional development of their team. Responsibilities: Deliver advanced technical support to clients, addressing and resolving a wide range of issues up to second-line level, encompassing Microsoft technologies and VoIP systems. Offer on-site support to troubleshoot and resolve technical challenges effectively, ensuring clear communication with both internal more »

Your new company My client, a fast-growing technology company, is looking for a skilled 2nd Line IT Engineer to provide exceptional technical support to their expanding customer base in line with an exciting new business venture. Your new role Provide technical expertise … to our customer base and resolve issues up to a second line level on a multitude of technologies ranging from Microsoft through to VoIP deployments. Provide onsite technical support, resolving issues in a competent manner whilst communicating with internal and external stakeholders. Assist with project work ranging from … server installation and configuration to network installation and configuration. Maintain a high standard of documentation, creating training material for first line support. Responsible for creating documentation of any issues that is escalated to a senior level, ensuring a repeat escalation is not required. Provide regular feedback to drive more »

Second Line Support Engineer - Newcastle - £28-30K We are seeking a Second line support engineer for an established client in the Technology sector to join their internal IT department on a permanent basis. The ideal candidate will be providing high quality … business solutions tailored to individual customer requirements and also provide exceptional technical support to our expanding customer base in line with an exciting new business venture. Key Responsibilities: Provide technical expertise and resolve complex issues across various technologies, including Microsoft services and VoIP systems, up to a second … line support level. ITIL awareness Deliver onsite technical support, ensuring timely resolution of issues while maintaining clear communication with both internal teams and external stakeholders. Assist in various project work, including server and network installations, configurations, and deployments. Azure Active Directory Windows Server 2016-2022 SQL Server Administration more »