1 to 25 of 647 Customer Service Jobs in the North of England

Engineer. Our client is part of a global-based business who provides industrial equipment to various sectors. They are looking for a Mechanical & Electrical Service Engineer to join their growing team. In the role, you will be a key part of their customer service team. What we more »

Management to ensure that projects are managed from inception to completion Ensure that all work is carried out to provide very high levels of Customer Service e.g. minimise Customer Interruptions and Customer Minutes Lost, network risk, and customer complaints Ensure that all workers engaged on more »

My client has a fantastic opportunity available for a Field service engineer to join their award-winning, problem-solving, forward-thinking family business The Opportunity To join a rapidly expanding owner managed business with a clear vision for future growth delivering exceptional customer service through quality products … services and employee well being. The engineering department delivers exceptional customer service on a daily basis and has the most customer contact of any department in the business. Therefore your day-to-day contribution will be instrumental in driving continual improvements and in cementing our brand’s … driven role occasionally requiring the need to be able to deviate from a planned schedule, you are backed up by a wider team of service and spares planners to help maintain as much pro-activity as possible to keep excess travel and overnight stays to a minimum and spread more »

Role: Retention's Team Leader Salary: £30k + Bonus Location: Manchester Are you a established team leader with a passion for sales and customer loyalty? Search Manchester is working with a well established client who is seeking a Retention's Team Leader to join their Outbound Sales Team and … healthcare * Free eye test and contribution to glasses * Employee Assistance Programme * Cycle to work scheme Duties: * Setting team targets to achieve sales goals and customer satisfaction. * Monitoring KPIs to ensure performance metrics are met and exceeded. * Tracking leads and opportunities to maximise sales conversions. * Implementing innovative sales strategies to … drive revenue growth. * Handling customer escalations with professionalism and problem-solving skills. * Training, coaching, and developing teams through regular one-on-one sessions. Requirements: * Previous experience managing a team in a customer service department. * Proven experience in training and developing advisors to excel in their roles. * Ability more »

off between Monday to Sunday, fixed on monthly rota. Holidays: 29 days annual leave including bank holidays, increasing to 31 days after 1 years' service We are currently looking for Alarm Receiving Centre Ambassadors to join our monitored alarm response team who are operating 24/7 to protect … them. With over 35 years of insight, experience, and innovation , Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity. Role Overview: This department is known to be the heart of Verisure, directly dealing with incidents across the UK to ensure peace of … are looking for a right individual who is passionate and eager to make a difference. The ideal candidate will have: Experience in providing excellent customer service. Excellent communication skills with problem solving attitude. Ability to show patience and consideration towards customers via telephone. Customer oriented, genuinely passionate about more »

products & services to ensure that a professional image is always provided to customers and colleagues. * Maintaining and exceeding the highest standards of professionalism and customer service. * To be accountable for performance at all levels * Self-generate opportunity through social selling and prospect/client referrals. * Achieving targets and business … and monthly incentives * Profit share scheme * 25 days’ holiday, plus bank holidays, Day off on your birthday, Holidays increase after 2 and 5 years’ service * Perkbox discounts * Company incentives, access to discount schemes Absolutely cracking sales role based in stunning offices in Manchester, incredible earning potential! Speak to Kaylie more »

of its clients worldwide. The Opportunity: To carry out planned preventative maintenance, reactive works to building plant, equipment and systems in accordance with agreed service levels, and respond to site engineering emergencies. Undertake small installation works and any other duties requested from Managers. Responsibilities: * Conduct routine maintenance on all … building systems to meet/exceed service level agreements. * Respond to Building Management System alarms and perform emergency repairs. * Manage and control Permit to Work systems. * Maintain domestic water systems in compliance with L8 standards. * Ensure availability of spares for maintenance. * Keep comprehensive maintenance records and update the computerized … staff and clients. * Ensure a safe and healthy work environment, complying with all company and client policies. * Present a professional image and promote excellent customer service. * Maintain professional and technical skills through ongoing personal development. Knowledge & Experience: * Strong understanding of Health and Safety requirements, able to supervise others on more »

SERVICE & AFTER-SALES COORDINATOR SHEFFIELD DAYS £24,000 BASIC We are looking for a motivated service & after-sales coordinator to join a market leading manufacturing company. The position will appeal to a motivated individual looking for their next challenging role within in a secure and stable company. Role … active engagement with current customers to ensure no loss of business to competitors. Skills and Qualifications - A proven track record (minimum three years) of customerservice and after-sales within the UK manufacturing industry. - A person with a hard-working ethos who is disciplined and reliable in executing company processes and … progress their own career. - Expert in the use and execution of ERP is a requirement for this role. - Competent in managing all aspects of customerservice delivery. - A proven track record in a business that provides solutions within the manufacturing industry. - Strong relationship building skills with a high degree of responsiveness more »

Service & MOT Centre Manager required in Wigan, Greater Manchester 45 per week, 5 days worked out of 6 with a fixed day off in the week plus Sunday (closed) Circa £32,000 - £35,000 Basic + bonus We have a great opportunity for a vibrant and enthusiastic Centre Manager … We're looking for someone with a proven sales record who can help drive the business to the next level. The autocentre gets great customer feedback and is performing well, we're looking for someone to continue focusing on customer service and take the Service Centre … to join an excellent business. Candidates must have Motor Trade experience and will preferably have Fast-Fit industry experience (although Main Dealer or Independent Service/MOT centre experience will also be considered with interest). Ideally you'll have worked as a Workshop Controller/Workshop Manager/ more »

providing end-to-end project management experience for our clients customers by leading the delivery of solutions, ensuring consistently high-quality installations and exceptional customer service. This is a customer-centric role at the heart of the Company’s operations. The post holder should have a solid background … in telecoms combined with a passion for delivering excellence in customer service. Excellent planning skills, strong stakeholder management experience and the ability to successfully manage multiple projects with a problem-solving attitude are key to the success of this position. Hours – Mon to Fri 9am – 5pm (up to … quality handover from sales during project initiation and then into our support desk on project closure. * Ensuring projects are planned and managed to meet customer requirements, within timescales and budget. * Managing multiple projects (at a variety of budget levels and complexity) effectively through to closure * Developing and maintaining detailed more »

IT SERVICE DESK/1ST LINE/ITIL/CUSTOMER SERVICE SKILLS/MS WINDOWS/ACTIVE DIRECTORY/WINDOWS SERVER IT SERVICE DESK SALARY - UP TO £26,000 + OUTSTANDING BENEFITS LOCATION - Nr DRIFFIELD Your new role One of the region's most successful businesses … is looking to add an IT Service Desk candidate who will be responsible for providing 1st Line IT support to their large customer base, ensuring the highest levels of customer service is maintained. What you'll need to succeed The Hiring Manager would ideally like to … has worked to ITIL principals and standards previously and would like to receive applications from candidates who have the following key skills and experience: • Customer Service focussed with excellent communication skills • Excellent problem solving ability • Good working knowledge of MS Windows (client devices) • Understanding of Windows Server, MS more »

Account Manager Are you an expert in the Managed Print Service Industry? Looking to work for one of the leading Business Supplies companies in the UK? Are you a driven sales individual? MacGregor Black is currently partnering with a leading Business Supplies Company , on the search for an Account … searches, stock availability, and product descriptions and specifications. Offer strategic level support and day-to-day account management to ensure a high level of customer service and satisfaction. Utilise MIS data to measure tangible KPIs and inform business strategies. Participate in cross-customer selling initiatives as part … and capitalise on emerging opportunities. Excellent communication, negotiation, and interpersonal skills. Ability to work collaboratively across teams and with all levels of management. A customer-focused approach with a commitment to delivering high-quality service. Familiarity with digital technologies and their application in sales and business development. Competitive salary more »

fastest growing taxi and private hire technology platform operating across hundreds of UK towns and cities. We are the tech driven on-demand mobility service that supports our hyper-local communities, helping them thrive and so much more! Why work for us? Access to transportation is vital to the … you? As a Driver Partner Experience Executive, you will be responsible for the day-to-day interaction with Driver Partners, providing a high-quality service to all Driver Partners operating with us throughout the region. Experience wise you will: Have strong IT skills and will be happy to embrace … with local authority licensing requirements and interacting with the Veezu Services Team via the Driver Partner Portal, as necessary. So if you're a Customer Service whizz and you'd like to learn more about working at Veezu please apply and one of the recruitment team will be more »

Your Legal Service Group is a fast-paced Legal Services business, who thrive on providing excellent customer service whilst delivering the best possible results for our clients. We have an opportunity for an ambitious, forward-thinking individual to join a growing team to help lead the company … linked actions, or similar functionalities. Proficient in Import and Export functionalities, especially during Go Live phase Knowledge integrating with 3rd parties using REST & Web Service Administration Expertise in creating and managing data templates, including CSVs, XMLs, CDHs, and understanding all data descriptions. Advanced Reports understanding to build various MI more »

will be a key member of our client's Operations Team, you'll provide crucial first-class application support, directly contributing to maintaining uninterrupted service for their users. In this role, you'll be the main point of contact for their support operations, handling incoming requests and providing first … status of these issues with clients. Your responsibilities will also include working closely with the Product Team to log enhancement requests and with the customer success team to leverage upselling and cross-selling opportunities. Skills and Experience Required: Quick learner with a strong understanding of software solutions. Excellent problem … software issues. Strong communication skills, capable of empathetic and adaptive interactions. Experience in managing multiple tasks and prioritizing effectively. Committed to delivering high-quality customer service. Proficiency in standard IT hardware and Microsoft Excel. A positive attitude and a good sense of humour. Interested in this role? We'd more »

Hip Pop Brewery. You will be self-motivated and positive, ready to engage and support full brewery operations, warehousing and logistics, by delivering exceptional customer support and operational results. As the Operations Administrator, you will play a vital role in supporting the Operations Lead and the wider team at … within MS Word, Excel or similar software). Exceptional organisation and time management skills. Adaptability and a capability to ‘make things happen’. RESPONSIBILITIES Customer Service Processing System Management Health & Safety Stock Management WHAT’S IN IT FOR YOU? Competitive starting salary with regular reviews Bonus 28 days more »

communities). Quality, accuracy, and attention to detail are essentials. Timely delivery of tasks. Good communication skills & work ethic. Solid understanding of our Bootcamps. Customer Service experience. more »

Service Delivery Director North West with - Hybrid Working and flexibility Company Overview: This dynamic and innovative organisation is disrupting the market with its bespoke, CPD-accredited interactive online training programmes. These offerings are tailored to meet specific and current industry needs, fully funded by the Apprenticeship Levy, and delivered … in collaboration with specialist partners. Role Overview: An exceptional Service Delivery Director is sought to lead and grow a team of 25-30 trainers and skills coaches, with plans to expand to 50 by the end of the year. Reporting directly to the CEO, this role offers significant progression … interactive online training programmes, ensuring high-quality and impactful learning experiences. Work closely with the CEO to bring new ideas and recommendations to enhance service delivery. Implement pragmatic and process-driven strategies to optimise team performance and efficiency. Ensure a supportive and enriching learning journey for all learners through more »

Cloud infrastructure, servicing both traditional and modern real-time, smart energy clients. The HR team are responsible for providing an effective end to end service throughout all stages of the employment life cycle. We are now recruiting for a HR Admin Apprentice to join our busy team based in … the HR team as well as the wider business in the UK and US. You will be responsible for providing an efficient HR administrative service to our employees which will include recruitment, induction/on-boarding, probation, benefits, and leaver administration as well as other ad hoc duties. As … of professionalism, integrity and confidentially. Proactive and flexible with a “can do” attitude. Must possess strong communication and interpersonal skills. A natural flair for customer service. Able to demonstrate ESGs key values of Excellence : be accountable to deliver our best Passion : show how much we care each day Integrity more »

has celebrated over 28 years in the IT industry and we continue to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … 2+ years project experience developing solutions using the Power Platform (Power Apps Canvas/Model Driven Apps, Power Automate, Power Virtual Agents). Excellent customer service and communication skills. Experience configuring and using Microsoft Data verse advantageous. Experience with Agile methodologies and working in delivery teams. Experience configuring more »

Service Support Coordinator Full-Time, Permanent Rotherham, Hybrid About the Company Martek Marine focuses on disrupting, innovating and revolutionising ship safety, performance and crew welfare. It has supplied over 30,000 shipsets worldwide since 1999. We are internationally renowned for our exceptional customer experience and we continue to … fast-paced environment? Do you want to be part of a great team and culture? We have a brand new exciting opportunity for a Service Support Coordinator to join the Martek Marine team on a full-time, permanent basis. You will be responsible for the coordination & execution of all … field and remote service works globally, working collaboratively across the Aftersales department to deliver high levels of customer service and supporting with all aspects of sales administration. You will have a very important role to coordinate engineers' worldwide travel to board vessels so they can complete annual more »

Protect, TSM, Tivoli, Tivoli Storage Manager, Dell/EMC, Incident Management, Problem Management, Veeam, Dell/EMC, DellEMC, Storage, SAN, Backup, Engineer, MSP, IT Service Provider *MUST HAVE A UK DRIIVING LICENSE * Chapman Tate Associates seeks a Junior Storage and Virtualisation Engineer to join this leading IT MSP that … system administration, support and technical resolution Ensure internal/external processes and procedures are adhered to, in order to maintain consistency and quality of service Ensure runbooks are maintained and kept up to date for all assigned customers Working to customer Service Level Agreements (SLA’s) Liaising … with 3rd Party support companies Conducting daily, weekly and monthly checks within the customer environments to ensure they are running as expected Identify issues and help to drive improvements in customer satisfaction Skills and Experience: Essential: Experience working in a engineering and troubleshooting environment Exposure and understanding of more »

in the office 1 at home Normal working hours are 7.5 per day between 8am – 5.30pm 25 days holiday plus bank holidays – increases with service Life Assurance Pension Simply Health Perkbox The client We are working with a specialist IT MSP, they specialise in delivering IT Support Services to … purpose of the job Troubleshoot and resolve complicated technical issues that have been escalated to from 1st and 2nd Line Engineers, while providing excellent customer service to clients throughout. Key Tasks and Responsibilities Responsible for troubleshooting any technical issues that have been escalated through the helpdesk. Act as more »

is therefore preferable that you have previous experience in managing a range of asset types and have a strong focus on client relationships and customer service. The Northern Property Management team are responsible for managing properties across a number of key clients throughout the country including CBRE Investment Management … for additional services, including tenant applications, are raised and paid promptly Work with the on-site facilities teams to review and obtain approval of service charge budgets Review service charge cash flows and budgets subject to client requirements Approve service charge year end reconciliations in accordance with … RICS guidelines/client instruction Identify and progress opportunities for additional services from other service lines. Responsibility for arranging and chairing occupier meetings and occupier liaison as required Ensure recording of minutes of occupier meetings and 1-2-1 meetings are completed and all actions arising from the meeting more »

Our customer an IT and business consulting services company is seeking a Customer Service Team Leader for their client, a major UK high street bank, providing support to customers looking for new and additional borrowing from the bank. This is a contract assignment for an initial period … assist the Contact Centre Operations Management team with the day to day effective running of the Contact Centre, driving team performance to achieve all Service Levels. Contract role 6 months - £15 p/h The role is an office based within Newcastle. Working hours of the team are between … include: Day to day management of around 10 team members Leading, motivating and encouraging your team Setting objectives for your team and developing their customer service skills across a wide range of problems and queries Dealing with a broad range of performance management issues Dealing with customer more »