IT Support Analyst
Nottingham, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Harper Recruitment Group
Duties will include: Working in a frontline support role to triage, process and resolve a high volume of tickets through an internal system Ensuring SLA's are met Collecting relevant information to ensure issues are resolved accurately Contacting clients via software, email or phone when needed Escalating more complex tickets more ยป
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