1 to 1 of 1 ITIL Jobs in Salford

offer guidance on breaking down technical issues into clear communications for non-technical parties. Take long standing or repeat incidents and progress them under ITIL problem management processes to ensure the long-standing reliability for our customer environments. Support our customers through planned release management processes by planning, preparing, conducting … whilst keeping to strict customer SLAs Good time recording and record keeping maintaining customer information Experience in working alongside service departments within the standard ITIL framework What additional skills would provide the best customer experience? Up to date technical accreditations or demonstrable experience in designing and delivering Modern Workplace solutions … Microsoft Certifications AZ-900, AZ-104, MS-900, MS-100, MS-101, MS-700, MS-102, MS-140 Citrix Certifications CCA-V or similar ITIL V3 Foundation or higher Benefits: Joining our team comes with a range of benefits designed to enhance your work experience and well-being: Time to more »