1 to 25 of 31 Customer Service Jobs in Scotland with Remote Work Options

implementation of energy storage projects, which will involve establishing and maintaining project management and procurement processes such as, tracking client submittal obligations, development of customer client interfaces, managing and supporting the transfer of information between client and customer. non- conformances and contract modifications. Knowledge of energy storage systems, engineering … project status updates in a clear and concise manner. Manage communication flow for contract submittals, project reporting, invoicing, vendor submittals and other documentation between customer, project team, and suppliers. Liaise with both internal and external project stakeholders on an ongoing basis. Support subcontractor operations daily through coordination and scheduling. … Take ownership of the subcontractor schedule including job flow and customer experience. Identify the critical path required to achieve a given task and manage until completion. Problem solve unique situations as they arise. Actively participate in developing and maintaining online business management tools used for the development and execution more »

career with an established and growing company, were delighted to share a newly created opportunity to join the Sword team in the role of Customer Experience Manager. Sword provides dedicated and flexible IT modern managed services that enable customers to prioritise their business objectives whilst maintaining business continuity and … take on the responsibility of IT operations by delivering flexible, scalable, services enabling customers to focus on business performance. We are looking for a Customer Experience Manager who will be responsible for delivering high levels of customer service while effectively managing and developing our service teams. … evolving needs whilst developing the financial performance of the service. This is a leadership position that involves managing all operational delivery activities related to customer success and experience, proving the delivery of value and alignment with customer goals and aligning future requirements with Sword Capability. Location: Aberdeen, Scotland. more »

the wider IT team to implement MacOS policies, configuration profiles and procedures. • Ability to work under pressure in a fast-paced environment. • Possess Strong customer service, analytical, and problem resolution skills. • Strong communication skills; Excellent English (Written and spoken). • Ability to be empathic and sympathetic to our … users. • Capturing all interactions and ticket resolutions within our ticketing system Service now to aid trending and continual service improvements. • Categorizing tickets based on ITIL principles (Incidents and Service Requests) • Taking ownership of customer issues ensuring the tickets are resolved within a timely manner. • Troubleshooting issues … relevant support teams when necessary. • Contribute to the Knowledge-base when new work instruction or fixes are identified. in our ticketing tool to be customer specific or generic. The following areas of experience are not essential, but are desirable experience for this role; • Knowledge of Insurance market Applications such more »

In Summary If you're the kind of person who takes pride in delivering first class customer service, then this could be the route for you! Job Description Locations: Bristol, Glasgow, London or Norwich Claims are at the heart of our business. It's where customers really get … does it involve? Across our Claims business we offer three levels of apprenticeship qualification. These roles all have a specialist element, which could be customer, supply chain management or even marine claims! You will have the opportunity to confirm your preference(s) on your application form. Customer and … Casualty Claims Level 3 (England), SCQF6 (Scotland) Locations: Glasgow and Norwich As a customer Claims Apprentice you'll start by learning the ropes within one of our Motor Claims Notification teams. These are the people our customers call when they first want to notify us about a claim, so more »

software industry. Their unique, tailored approach empowers small businesses and large enterprises alike, and their platform is backed by a reputation for innovation and customer success. This is an exciting opportunity for an experienced sales professional to join their dynamic team and make a real impact. Why this company … Market Leader: They are a recognised innovator in the software space, with a global customer base and a track record of success. Consultative Approach: They focus on building lasting partnerships with clients, understanding their unique needs, and delivering tailored solutions. Strong Reputation: They are known for their exceptional customer service, cutting-edge technology, and commitment to client success. Remote Working: Enjoy the flexibility and autonomy of working from home while being part of a collaborative and supportive team. Rewards & Benefits: Competitive Salary: £40,000 - £45,000 basic salary, with an on-target earning potential of £70,000. more »

improve poicies and procedures. Answering and resolving all payroll related queries. Designing, developing and delivering new processes to streamline and improve efficiency. Deliver excellent customer service. You will have: Excellent communication, coaching and people skills. Up to date knowledge of payroll legislation, including pensions, teachers pensions and employment and more »

maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists more »

CUSTOMER SERVICE SPECIALIST – OFFICE BASED/OPTION TO WORK FROM HOME AFTER 3 MONTHS Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. TP is also ranked 25 th in the Fortune … World Best WorkplacesTM. We have a fantastic opportunity for inbound customer service specialist for our Lloyds Banking Division campaign Here is all you need to know… Start Date: 3rd June 2024 & 24th June 2024 start dates Salary: £11.44 p/h Job Type: Full Time - Permanent Working Hours … choose on-site or at-home working whichever suits you best 28 days’ holiday (including bank holidays), increasing to 30 days after 1-year service 24/7 Employee Assistance Programme – including GP support and mental-health wellbeing counselling Fantastic opportunity for those interested in progressing a career in more »

Directorate You could be just the right applicant for this job Read all associated information and make sure to apply. Business Systems Business Area Service Delivery Location Glasgow or Dalkeith Salary range £35,577 - £40,993 Type of Contract Permanent Contract Part Time/Full Time Full Time/… not just in this country, but around the world. SQA is recruiting for an Asset and Configuration Analyst. This is a role within the Service Performance Management function. The role sits in the Business Systems Service Delivery team who are responsible for managing the services Business Systems deliver … supported services are captured, documented & maintained accurately. The analyst will initially be focussed on maintaining and building on the current CMDB (Configuration Management Database), service mapping, reviewing asset and configuration polices/processes, and carry out a full end to end review of Service Asset and Configuration data more »

re-issues and recalculations in accordance with clients changing needs. Ensure that full support is given to the key preferred suppliers. Ensure that agreed service levels are maintained and any problems are reported to your line manager in a timely fashion. Business Travel Consultant Skills & Experience required; Extensive Business … Travel Experience (Entertainmentor Tours experience an advantage) Working knowledge of Sabre, Amadeus or Galileo Worldwide destination knowledge First class Customer Service If you are interested in this fantastic business travel consultant roleplsapply online or call Dan @ Recruitment Avenue. JBRP1_UKTJ more »

software industry. Their unique, tailored approach empowers small businesses and large enterprises alike, and their platform is backed by a reputation for innovation and customer success. This is an exciting opportunity for an experienced sales professional to join their dynamic team and make a real impact. Why this company … Market Leader: They are a recognised innovator in the software space, with a global customer base and a track record of success. Consultative Approach: They focus on building lasting partnerships with clients, understanding their unique needs, and delivering tailored solutions. Strong Reputation: They are known for their exceptional customer service, cutting-edge technology, and commitment to client success. Remote Working: Enjoy the flexibility and autonomy of working from home while being part of a collaborative and supportive team. Rewards & Benefits: Competitive Salary: £40,000 - £45,000 basic salary, with an on-target earning potential of £70,000. more »

software industry. Their unique, tailored approach empowers small businesses and large enterprises alike, and their platform is backed by a reputation for innovation and customer success. This is an exciting opportunity for an experienced sales professional to join their dynamic team and make a real impact. Why this company … Market Leader: They are a recognised innovator in the software space, with a global customer base and a track record of success. Consultative Approach: They focus on building lasting partnerships with clients, understanding their unique needs, and delivering tailored solutions. Strong Reputation: They are known for their exceptional customer service, cutting-edge technology, and commitment to client success. Remote Working: Enjoy the flexibility and autonomy of working from home while being part of a collaborative and supportive team. Rewards & Benefits: Competitive Salary: £40,000 - £45,000 basic salary, with an on-target earning potential of £70,000. more »

Are you Customer focused Senior Network Engineer with a passion for delivering exceptional Customer Service and have a real analytical mindset? If so please read on Client Details A well known and respected business. Description You will be the lead for Technical Operational discussions for one of … they will fully understand. Practical operational experience of supporting WAN, LAN, Wireless, Voice and Security technologies. Awareness of ITIL (Desirable). Experience working within Customer environments with experience of driving resolution across a set of technologies. WiFi, Meraki, Cisco and Security exposure. Taking real ownership and implementation of configuration more »

users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support Essential Skills: You must demonstrate both excellent customer service and communication skills. Ability to speak Italian to conversational/professional level Qualifications: Desirable: Associate's degree in computer related field or … and knowledge of computer software, such as configuration management software, desktop communications software, operating system software and Internet directory services software. However, any prior customer facing experience would suffice as training is provided. Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. Basic more »

users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support Essential Skills: You must demonstrate both excellent customer service and communication skills. Ability to speak Italian to conversational/professional level Qualifications: Desirable: Associate's degree in computer related field or … and knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software. However, any prior customer facing experience would suffice as training is provided. Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. * Basic more »

to all pulling together in the same direction. They're looking for someone who shares their passion for helping others with technology, delivering excellent customer service, operating to high professional standards and have a great time along the way. If that sounds like you, then you’ll fit … and to provide leadership and guidance to the team to allow them to thrive in their role. The HTL will continuously strive on increasing customer satisfaction, helpdesk performance and business operations efficiency. In a Nutshell 🥜 Passionate about technology and take an interest in the industry Energetic, motivated, professional and more »

platform. Cloud IT Infrastructure experience, particularly Azure. Strong technical skills in supporting Windows Operating Systems, both server and client Solutions-driven with an excellent customer service approach. Experience in both on-premise and cloud infrastructure support. Advanced knowledge of core infrastructure technologies. Experience of Microsoft server technologies up more »

ideally using Amadeus. Business Travel Consultants duties: -Manage a portfolio of existing clients and accounts including offline/email bookings -Always offer first class customer service. -Provide a variety of quotations to clients without favouring any airline/supplier using Amadeus -Deal with emergency calls and situations for clients more »

and will ideally have some experience of supporting a range of Windows Operating Systems including Windows 7 and 10, 365 and related hardware. ITIL service management skills are desirable. The role would suit a Trainee or Graduate looking for their first or second role within IT. Required skills: - Excellent … customer service skills, it is desirable to have worked in an IT Support capacity (either helpdesk or Service Desk) - Service Management experience (ITIL preferable) - Strong customer service and problem-solving skills Who would suit this role? This is a superb opportunity for a junior more »

over 5 years, Group life insurance, Medicash, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Do you have customer service experience and an admiration for technology? Do you enjoy talking to people and solving issues? Or are you looking at joining a … value-added resellers in the UK. Today, we're an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise … weekend in 6 (potentially less depending on workload). JOB SPECIFICATION: 1st Line IT Support The role sits within a very large IT service desk where you will be responsible for the day-to-day technical enquiries from our client. You'll be the first point of contact for more »

learn Able to respond to complicated inquiries and effectively present information based on the audience Able to work in a team environment or independently Customer service focused Excellent analytical skills Attention to detail, deadlines, and reporting more »

learn Able to respond to complicated inquiries and effectively present information based on the audience Able to work in a team environment or independently Customer service focused Excellent analytical skills Attention to detail, deadlines, and reporting more »

administered by excellent, and directly accessible, people. The Role As a Self Invested Pensions Consultant with XPS you will: Be responsible for providing excellent customer service to our portfolio of clients, managing their queries, and looking after investments and retirement benefits. Adhere to portfolio management principles and professional … retailers and services providers as well as offers available via phone) Employee Assistance Programme for you and your household Access to a digital GP service Paid volunteering day when participating in Company organised events Staff referral scheme when you introduce a friend to XPS What next: If you feel more »

delivery to ensure a blended learning approach. Collaborate with subject matter experts to develop content relevant to our SIPP business, including compliance, risk management, customer service, and technical skills. Manage the learning management system (LMS) to track training progress, monitor participation, and assess the effectiveness of learning initiatives. more »

manages 21 land, property and other legal registers which are a critical asset for the Scottish economy. We aim to provide the best public service for Scotland and are on a mission to make some of the oldest public land registers in the world into some of the most … modern. We are committed to providing the best service to our customers through the creation of award-winning digital services, supported by the latest in cloud and AI technology. When working at RoS we support our colleagues by offering a range of modern work policies and workspaces, as well … capability issues in a timely manner Role model a balanced approach to wellbeing and support others to do the same. Work closely with the Service Desk Operational Lead to manage capacity and workflows ensuring demand can be met. Work closely with Technical Project Managers and Agile Delivery Leads to more »