1 to 1 of 1 Service Desk Support Analyst Jobs in Scotland

for using technology to solve business problems, working in partnership with our clients to help in achieving their goals If you are an experienced Service Desk Analyst with some Desktop experience and you are looking to take the next step in your career with an established and … growing company, were delighted to share a newly created opportunity to join the Sword team in the role of Senior Service Desk/Desktop Support Analyst. Heres what your new role will look like: You will provide a coordinated, consistent and effective 1st Line IT technical support … Exchange environment to end users, resolving problems and issues in-line with documented procedures, You will be responding to requests for IT assistance and service from end users, dealing with enquiries efficiently in a polite and courteous manner, You will be logging and categorising customer interactions concisely and efficiently more »