Technical Services Analyst
Shefford, Bedfordshire, South East, United Kingdom
Intercity Technology Limited
job productively and with minimal administrative overhead Meet customer success criteria and performance targets To deliver the wider security objectives of the Company, including ISO27001 and Cyber Essentials + To reduce costs and drive efficiencies across the entire business Writing documentation, providing some coaching to your colleagues so that they … that are relevant to the job role and wider company objectives 95% positive CSAT score on Internal IT tickets Retention of Cyber Essentials+ and ISO27001 standards To reduce overall IT spend by 15% Qualifications, Skills & Experience Education qualifications required: GCSE Maths and English at grade C or higher Education qualifications … Qualifications desired: MD-102, MS-700, SC-400, AZ-104, AZ-140, Extreme networks WiFi, FortiGate firewalls General skills (communication, questioning, problem solving) TCP / IP fundamentals Microsoft Windows-based networks and servers, including Active Directory, Entra ID (Azure AD), Azure Virtual Desktop, Intune Client computers running various Microsoft more »
Employment Type: Permanent
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