1 to 8 of 8 Incident Management Jobs in Somerset

w in Office International Banking Group Day Rate Contract We anticipate a requirement for several Regulatory Business Analysts with experience covering ICT-related infrastructure management, disaster recovery, incident reporting, and/or change management, as well as a strong understanding of the DORA regulation, to support our … financial client's compliance uplift programme. Key Responsibilities: Update policies, procedures, and standards for Capacity Management, Event Management, Systems Monitoring, Disaster Recovery, Incident Management, and Secure Coding to align with existing traceability matrices. Collaborate with tooling developers to ensure all ICT resilience requirements are covered. Review … and modify them as necessary. Uplift reporting templates to meet DORA regulatory requirements as prescribed in existing traceability matrices. Establish ICT processes for Capacity Management, Event Management, Systems Monitoring, Disaster Recovery, Incident Management, and Secure Coding, as described in DORA and supporting RTS. Complete impact assessments more »

DORA Technology Resilience Specialists (Disaster Recovery, Incident Reporting, Capacity Management ) London Hybrid: 2 Days p/w in Office International Banking Group Day Rate Contract We anticipate a requirement for subject matter experts to work on several technology operational resilience initiatives related to the DORA regulatory framework. These … contract opportunities would be with a financial client who would be looking for three SMEs with specialist knowledge of ICT Disaster Recovery, Incident Reporting, or Capacity Management. As an SME working on this large-scale programme of work, you can expect to get involved in a mix of the … following; Implement uplifted Disaster Recovery, Incident Reporting and/or Capacity Management policies, procedures, and standards to align with DORA regulations Collaborate with tooling developers to ensure ITDR (Information Technology Disaster Recovery), Incident Management and Capacity Management requirements are covered Review and modify Regulatory Technical more »

is looking for a Security Specialist (risk and architecture) to join the team and take responsibility for leading and continuous review of Cyber Risk Management, Security Architecture and Secure Design within the organisation. You will take charge of providing expertise and mitigating cyber-related risks. Providing risk or service … deployment pipelines. Key Objectives: Working with the Head of Information Security to help define the IT security strategic roadmap. Lead projects and undertake risk management activities against the hardest or most novel scenarios, while applying the fundamental principles of risk management and secure design to a range of … Skills: Extensive experience in Security Architecture including designing cloud-based platforms (Azure/Microsoft 365/Amazon AWS) Expert knowledge in Information Security Risk Management ideally in Government or critical national infrastructure. Experience in advising on Application security at a technical level Proven relevant work experience focused on the more »

their team on a permanent basis. As a 1st Line Support Technician, you will be responsible for providing 1st Line hardware and software support, incident management, call logging, asset management, general IT administrative and other IT facility services as part of a busy Service Desk within the … to a more experienced 1st line support person or the 2nd line support team. Logging calls with 3rd party vendors and liaising with suppliers. Management of own incident call queue (i.e., call routing, call updating, and call resolution) using call manager system, in line with the set SLA more »

central London. This role is perfect for someone who enjoys supporting key business applications, collaborating with colleagues. Essential Skills ITIL (must-have) Condeco (Space management) (Active Directory Single Sign On + Fully integrated Outlook ad-in) ServiceNow (for incident management) Azure Virtual Desktop (AVD) Microsoft Dynamics … We're Looking For Strong communication skills (verbal and written). Ability to work in a team environment and manage tasks independently. Excellent time management and multi-tasking skills. Logical thinking, reliability, and determination. Experience in delivering high-quality customer service and collaborating in a small team. How to more »

security operations across multiple UK sites. Key Responsibilities: Lead and manage a security team ensuring compliance with HMG Security Policy Framework. Oversee personnel security management, vetting, and visitor protocols. Conduct and manage security risk assessments, threat detection, and vulnerability management. Develop and maintain a robust security culture with regular … reports and metrics. Implement an effective incident management system and lead investigations. Ensure compliance with cryptography account management and security policies. Collaborate with commercial and supply chain teams for comprehensive security audits. Candidate Requirements: Proven leadership in matrixed environments with strong influencing skills. Extensive experience in UK … management. Proficiency in HMG Security Policy Framework, FSC, IPSA, and IVCO procedures. Strong analytical skills and ability to develop performance metrics. Degree in Business Management or equivalent, SC security clearance eligible. Standard Benefits: 25 days of annual leave (rising to 27 days) plus public holidays Company contributes up to more »

1st/2nd Line IT support role · Active Directory/Accounts Administration/Fault Finding · Supporting IT or Audio-Visual hardware, software or services · Incident Management/Request Fulfilment · Experience of working in a customer focused IT environment · Microsoft Certified qualification/ITIL foundation · Proficient user in a more »

Print Service, this role is to support and maintain devices within a specified client account based at site. Utilising both remote monitoring software and incident management applications the Onsite Engineer will provide both first level and full Engineer break/fix service support (hardware and software). Acting more »