12 of 12 2nd Line Support Jobs in the South West

This is an onsite (Cheltenham, Gloucestershire) role. Not Hybrid or remote. As a 2nd Line Support Engineer, you will play a crucial role in providing escalated technical support and ensuring the seamless functioning of our IT service. Your responsibilities will encompass resolving complex … to end-users, and actively contributing to the overall efficiency of our IT systems. Main Duties/Responsibilities/Accountabilities: 1. End-User Support: Provide responsive and hands-on support to end-users, addressing escalated technical issues promptly. Troubleshoot and resolve hardware, software, and network challenges … stakeholders. Provide regular updates and reports on the status of escalated incidents and overall support performance. Preferred Skills: Proven experience in a 2nd Line Support role or similar. Proficient in Windows operating systems, Microsoft Office Suite, and general desktop support. Strong problem-solving more »

Role: 2nd Line Support Technician Salary: Up to £40,000 dependent on experience + benefits Location: Onsite in Lympstone SC clearance is required for this role. We are looking for an experienced 2nd Line Support Technician, with experience working in … servers. Key experience in the following areas is required; + Windows servers + Active Directory + SCCM If you are interested in discussing this 2nd Line Support Technician role further, please apply or send a copy of your updated CV to (url removed). CBSbutler more »

Support Engineer, 2nd line, COR6959 If you are a keen, enthusiastic and personable Support Engineer looking for a varied role within a dynamic SME environment, then this is a great opportunity to join a growing, award winning company. The Role In a varied … the Support Engineer will provide a true support service to approximately 750 users across multiple sites in the UK, covering 2nd line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft … UK businesses, varying in size and industry. Benefits: Holiday Pension Training and development What do I need? Solid experience of providing 1st & 2nd line IT support Experience with a variety of Microsoft operating systems, ideally including Windows 10 Experience with Active Directory – new user creation more »

2nd Line Support Analyst Stoke Gifford - Predominantly on-site 12 month rolling FTC Up to £33,000/annum Must be eligible for UK MoD Security Clearance Sanderson Government and Defence is working with a business supporting the Ministry of Defence with a service desk … solution. They are looking for someone with 3 years experience in a relevant role (1st line is fine) so join as a 2nd Line Support Analyst on a 12 month rolling FTC. You should have a technical background providing support to … but this cannot be guaranteed. This ia a great role for someone interested in working with the MoD and looking to progress towards the 2nd Line. more »

We have an opportunity available for an IT 2 nd Line Engineer to join our client's team based in Swindon . You will join on a full time, permanent basis and in return, you will receive a competitive salary of £31,000.00 - £37,000.00 per annum depending … Salary Sacrifice cycle to work scheme. Auto enrolment pension scheme with 1 x life assurance. About the role: As a IT 2 nd Line Engineer , reporting to the IT Operations Manager and working with an office-based team, you will be the first point of contact for the … IT user community for any IT-related issues, problems, incidents or requests. Your primary focus will be on delivering excellent IT Support services to the user community, having a willingness to learn, grow and share knowledge to ensure that the team provides service excellence to the user community. more »

2ND LINE SYSTEMS & NETWORK SUPPORT JOB DESCRIPTION: We are looking for an experienced IT NETWORK and SYSTEMS ADMINISTRATOR with experience in both IT support and troubleshooting, network, and infrastructure administration. This is an exciting opportunity to join an expanding team, within an organisation … who are investing in innovative systems and processes, to support their ambitious growth plans. The successful IT Network and Systems Administrator will be responsible for the ongoing management and support of the organisations infrastructure, network, and telecoms systems – installing, configuring, maintaining, and upgrading internal systems and … Previous experience in a similar role is essential for this role. You will have ideally worked in a varied IT Support/2nd line support role, within an SME organisation. Knowledge of any of the following systems, would be ideal: o SQL/ more »

Second Line Support | Bristol | Permanent | £32,000 Peaple Talent has partnered with an MSP organisation who are looking for a 2nd Line Support Analyst. This is an exciting role to joining a collaborative company where you will be responsible for providing … technical support, troubleshooting, and customer service to clients. The Organisation are looking for someone with a working background with Active Directory, M365, Windows OS & Server. The Role: Based in the office you will be tasked with the following: • Prioritisation and active management of all allocated tickets, ensuring resolution … agreed customer SLA’s and associated targets. • Provide exemplary service to the customer ensuring high personal and organisational customer satisfaction scores are maintained. • Provide 2nd Line diagnosis and resolution of incidents and requests. The Candidate: The ideal candidate for this 2nd Line Support more »

2nd Line IT Support Engineer - Bristol - £32,000 - Hybrid After Probation! Role : 2nd Line IT Support Engineer Area: Bristol Salary: £27,000 - £32,000 - Hybrid After Probation! Interviewing Immediately - Please apply ASAP! A market leading client are looking to add … an 2nd line support engineer to join their every dynamic IT department. They work with the latest technologies such as Office 365, Azure and now Server 2022. The Senior Management Team fully believes in developing professionals and not just working within your comfort zone. You … Microsoft, Windows Server, Exchange, Office 365, Azure, Active Directory, VMware, 1st line, first Line, 2nd line, second line, SharePoint, Networking, Firewall, Support, Project owen . smith @ intechnologygroup. com (phone number removed) Interviewing Immediately - Please apply ASAP! Built on a more »

Role: 2nd Line IT Support Engineer Location: Gloucester Salary: £40,000 Are you ready to take your technical expertise to the next level? Our client, a leading managed service provider, is seeking an astute personable and proactive 2nd Line IT Support … but also the flexibility of hybrid working-a balance between office collaboration and remote efficiency. Key Responsibilities: Diagnose and resolve complex second line issues effectively (Microsoft, systems, infrastructure & security) Provide exceptional support across various platforms. Collaborate with team members on escalation matters when necessary. Essential Criteria … innovative environment where each day presents new challenges that fuel personal development while contributing significantly toward enhancing customer satisfaction levels through stellar tech support services rendered consistently over time! If you have what it takes then don't hesitate; apply today with an up-to-date CV! In more »

JR229: IT Support Engineer (2nd line) Location: Swindon, Wiltshire Salary: Up to £37,000 Per Annum Overview: First Military Recruitment are currently seeking an IT Support Engineer (2nd line) on behalf of one of our clients. Our client encourages applications … from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: Assess, troubleshoot and support resolving server and end user computing issues using known troubleshooting methodologies. Help to develop processes and methods of operating that confirm to ITIL disciplines. Work from or travel to … company sites to provide IT support as required, the department has a dedicated IT van. Ensure that all work carried out for users is recorded in the in-house systems, that work is correctly attributed which enables us to accurately demonstrate performance of the service to the business more »

Reed Technology are delighted to be working with a leading Swindon based organisation with their search for a 2nd Line Support Engineer to join their team. Salary - £30,000.00 - £37,000.00 Site based Potential working hours are 7am - 3.30pm/8.30am-5pm/9.30am-6pm more »

2nd Line Support Engineer Swindon £32,000-£37,000 + 33 Days Holiday + Healthcare Cash Plan + Retail Discounts + EAP + Life Insurance + Package Excellent opportunity for a 2nd Line Support Engineer with a strong experience of … 5pm, and then 9:30am-6pm. This is a fully on-site position with no home working. The ideal candidate will be an experienced 2nd Line Support Engineer with excellent communication skills. Candidates must be familiar with Windows 10 and 11, Intune, Defender, O365, Azure … opportunity to join an established business offering a collaborative and welcoming team environment, a technically fascinating work-load, and a great package! The Role: *2nd Line Support *On-phone and email-based support *Working with a ticketing system *Shifts: 7:30am-3:30pm more »