Peaple Talent have partnered with an exciting, innovative and award winning software company who are currently going through a period of growth and are expanding their development team and are recruiting a SDET who will work on both software testing more »
SC Clearance* Responsibilities: - Collaborate with Service Analysts to enhance current processes (Incident Management, Request Fulfillment, Change Control). - Align project milestones and objectives with JIRA Service Management. - Develop and improve processes and ITSM tooling with stakeholders. - Assist in transitioning to improved processes using JIRA Service Management. - Lead the … adoption of a Level 1 Incident Service Desk with an outsourced provider. - Implement service reporting systems post-transition using JIRA Service Management. - Lead internal training for the Service Management team and create documentation. Skills & Experience: - Strong knowledge of ITSM tools and ability to drive adoption within JIRA Service more »
Swindon, England, United Kingdom Hybrid / WFH Options
RedRock Resourcing
problems and excellent attention to detail Work under pressure and to deadlines Continuous Service Improvement mindset BI Tools – Ideally Power BI or EazyBI - Desirable Jira/Jira Service Desk/Confluence - Desirable Excel Duties will include the following: Assisting in Problem Management investigations with technical subject matter experts more »
delivery, aligning it with our clients' evolving needs and expectations. Key Responsibilities: Manage escalations from 1st/2nd Line Support Oversight of ticket system (Jira) Identify and address training requirements promptly Coach and lead technicians and apprentices Provide hands-on technical support Coordinate weekend on-call duties Drive process … team performance reviews and appraisals Maintain backup procedures and customer information Requirements: Proven experience in team management and customer service Proficiency in ticket systems (Jira) Familiarity with server roles (AD DS, DNS, DHCP, etc.) Expertise in Windows Server 2012, 2016 & 2019 Knowledge of Microsoft Windows 7 - 11 Understanding of more »
Weston-Super-Mare, England, United Kingdom Hybrid / WFH Options
Langham Recruitment
Software Test Engineer Weston Super Mare £390 per day – Outside IR35 5 month contract Predominantly remote with occasional travel to site as required Skills required: Awareness and/or experience of the full test life cycle of Requirements analysis, creating more »
Customer Journey Manager/Product Owner sought by leading financial services organisation based in Bristol. **Inside Ir35 - Umbrella - 2 days a week onsite** The customer journey manager is responsible for understanding and optimising the end-to-end customer experience (internal more »