1 to 25 of 32 Remote Customer Service Jobs in the Thames Valley

Customer Service/Technical Support Advisor with a confident telephone manner, good communication, listening and accurate data capture skills is required for a well-established company based in Thame, Oxfordshire. NO PREVIOUS EXPERIENCE REQUIRED FULL TRAINING PROVIDED Once trained you will provide remote support to bars, pubs and … 8am and 6pm with Rotational Weekends and Bank holidays (with time in lieu) JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service/Technical Support Advisor with a confident telephone manner, good communication and listening skills and accurate data capture skills. As the Customer Service/Technical Support Advisor you will provide an exceptional customer experience for all customers and stakeholders by becoming a product and technical expert, once youve completed your training. The Customer Service/Technical Support Advisor will spend time in the field and office with more »

Service Desk Analyst – Hybrid Working Location: Milton Keynes (Tilbrook, near to Red Bull Racing HQ) Salary: £24,000 per annum + benefits + £150 additional weekend pay Working Hours: After the probation period, you will fall into a shift pattern of 7am-3pm or 11am-7pm, including 1 in … weekends Are you passionate about delivering exceptional customer service while growing your technical skills in a progressive, supportive environment? If so, this could be your perfect opportunity. Our client, a world-class security and digital transformation solutions provider , works with some of the UK’s most secure clients … including the MoD, Police, and Government , as well as overseas and private sector companies. They’re looking to grow their collaborative Service Desk Team with an enthusiastic Service Desk Analyst . What’s in it for you? Hybrid working: Start office-based during training, then enjoy a hybrid more »

Engineer it is your responsibility to provide both onsite and remote 2nd line technical support of end user technology throughout Sysco GB. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. We are offering a hybrid working contract with 3 days per week … your own transport. Key Accountabilities and Responsibilities: Provide both onsite and remote 2nd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution. Proactive replacement of … to support the deployment of new technologies. About you: The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. more »

cross-media measurement footprint, underpinned by versatility, scale, technology and expertise, to drive long-term business growth for our clients and partners. Job Title: Service & Solution Technician Location: Field Based Salary: Competitive Full time/Permanent/Hybrid working/Flexible/Weekends required Hiring in the following areas … No previous experience needed: We provide full training in the installation and maintenance processes We want candidates to deliver seamless client-centric service. Our Service & Solution Techs play a significant role in our operational delivery. Our Techs are the face of Kantar to our panelists, representing Kantar to the … installation and maintenance processes and deliver seamless client-centric service. Tasks & Responsibilities Install and maintain metering equipment and software in panel homes. Provide outstanding customer service, professionalism and be part of a team that delivers a standout experience for our panel members. Educate and encourage panel members in more »

cross-media measurement footprint, underpinned by versatility, scale, technology and expertise, to drive long-term business growth for our clients and partners. Job Title: Service & Solution Technician Location: Field Based Salary: Competitive Full time/Permanent/Hybrid working/Flexible/Weekends required Hiring in the following areas … No previous experience needed: We provide full training in the installation and maintenance processes We want candidates to deliver seamless client-centric service. Our Service & Solution Techs play a significant role in our operational delivery. Our Techs are the face of Kantar to our panelists, representing Kantar to the … installation and maintenance processes and deliver seamless client-centric service. Tasks & Responsibilities Install and maintain metering equipment and software in panel homes. Provide outstanding customer service, professionalism and be part of a team that delivers a standout experience for our panel members. Educate and encourage panel members in more »

Engineer it is your responsibility to provide both onsite and remote 2nd line technical support of end user technology throughout Sysco GB. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. br br We are offering a hybrid working contract with 3 days … Accountabilities and Responsibilities: br br Provide both onsite and remote 2nd line support for end-users br br Ability to prioritise workload to ensure service levels are maintained. br br Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution. br … of new technologies. br br About you: br br The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. more »

support of end user technology throughout Sysco GB. Key to delivering the deployment of new technologies and application upgrades throughout the estate. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. We are offering a hybrid working contract with 3 days per week … including MDM, Windows 11 and Apple devices. Provide both onsite and remote 3rd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution. Owner of problem … to support the deployment of new technologies. About you: The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. more »

support of end user technology throughout Sysco GB. Key to delivering the deployment of new technologies and application upgrades throughout the estate. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. We are offering a hybrid working contract with 3 days per week … including MDM, Windows 11 and Apple devices. Provide both onsite and remote 3rd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution. Owner of problem … to support the deployment of new technologies. About you: The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. more »

support of end user technology throughout Sysco GB. Key to delivering the deployment of new technologies and application upgrades throughout the estate. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. We are offering a hybrid working contract with 3 days per week … including MDM, Windows 11 and Apple devices. Provide both onsite and remote 3rd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution. Owner of problem … to support the deployment of new technologies. About you: The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. more »

support of end user technology throughout Sysco GB. Key to delivering the deployment of new technologies and application upgrades throughout the estate. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. We are offering a hybrid working contract with 3 days per week … including MDM, Windows 11 and Apple devices. Provide both onsite and remote 3rd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution. Owner of problem … to support the deployment of new technologies. About you: The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. more »

Job Title: 1st/2nd Line Support Engineer Location: Oxford (hybrid) Industry: Managed Service Provider (MSP) Salary: £25,000- 30,000 per annum About the Role: We are currently recruiting for a 1st/2nd Line Support Engineer to join a dynamic and fast-paced Managed Service Provider … and playing a key role in supporting day-to-day IT operations. As an IT Support Engineer, you will be responsible for resolving escalated service desk tickets and troubleshooting a variety of hardware and software issues. This role requires strong problem-solving skills, a passion for customer service … maintenance of hardware and software systems, both remotely and on-site. Client Interaction: Act as a technical point of contact for clients, providing excellent customer service and keeping them informed on the status of their issues. Collaboration: Liaise with 2nd line support engineers and other team members for more »

processes using scripting tools like PowerShell. Troubleshoot and resolve technical problems for clients, both remotely and on-site. Perform installations, updates, and maintenance on customer systems. Build positive client relationships by delivering excellent customer service and support. Full training and support will be provided by your workplace … uniform and equipment provided Desired Qualities, Skills and Knowledge: Enthusiasm for IT and a willingness to learn and develop new skills. Strong communication and customer service skills. A proactive approach to problem-solving and supporting others. A valid drivers license and willingness to travel to client sites when more »

Job Title: 2nd/3rd Line Support Engineer Location: Oxford (hybrid) Industry: Managed Service Provider (MSP) Salary: £36,000- 40,000 per annum About the Role: We are currently recruiting for an experienced 2nd/3rd Line Support Engineer to join a dynamic and fast-paced Managed Service … playing a key role in supporting day-to-day IT operations. As a 2nd Line Support Engineer, you will be responsible for resolving escalated service desk tickets and troubleshooting a variety of hardware and software issues. This role requires strong problem-solving skills, a passion for customer service … maintenance of hardware and software systems, both remotely and on-site. Client Interaction: Act as a technical point of contact for clients, providing excellent customer service and keeping them informed on the status of their issues. Collaboration: Liaise with 3rd line support engineers and other team members for more »

Applications Supervisor . As Applications Supervisor you will be required to motivate, train and plan resource in order to deliver a streamlined and positive customer service experience for our key stakeholders. The Applications Supervisor will be responsible for maintaining a reputation for excellence by providing a first-class … service and ensuring the team delivers accurate and right first time information to all enquirers in line with department targets. The team are highly motivated in processing membership applications for students and members from other professional bodies. Benefits for an Applications Supervisor 35-hour week Hybrid working after training … and right first time response within the team through internal knowledge bank and web resources. Plan and organise workload and resource to deliver excellent service across all channels Key skills for an Applications Supervisor Exceptional customer service skills and proven experience in resolving complaints Strong IT skills more »

and West (NHS SCW.) The successful applicant will be providing 2nd line support to users of the NHS SCW's IT systems within the Service Level Agreement (SLA) timescales and requirements. They will also be configuring, installing and maintaining a wide-range of IT equipment including desktop hardware, software … advice, and fault resolution to users of NHS SCW's IT equipment, systems, and network, and manage their own workload within DDaTs call management service, as well as supporting other teams within DDaT including Projects, Technical Operations and Digital Services to deliver their services. This role can be delivered … travel, site visits or meetings arranged by agreement on a very occasional basis Main duties of the job 1.1. Delivering the highest level of customer satisfaction and service 1.2. Meeting defined performance targets 1.3. Installation of Infrastructure equipment 1.4. To promote and champion the use of industry best more »

finishing and packaging machinery. Known for their unwavering commitment to quality and technical excellence, they are proud to deliver top-tier products and unparalleled customer support. As part of their continued growth, they're looking for a Technical Print Machine Service Engineer to join their dynamic and welcoming … offers a fantastic opportunity to work with advanced technologies, grow your skills, and make a meaningful impact in a company that values innovation and customer satisfaction. You'll work with industry-leading machinery, gain exposure to exciting projects across the UK and Europe, and enjoy the support of a … collaborative and experienced team. We're passionate about fostering a positive and growth-oriented workplace. If you're a skilled, customer-focused problem solver with a passion for technology and technical excellence, Encore Machinery would love to hear from you! Are you the right person for the job? Education more »

Job summary We are looking for an enthusiastic and committed individual to join our growing pool of Service Desk Administrators based at our Trust HQ in Littlemore, Oxford (with hybrid working). This could be the perfect role for you if you enjoy working with systems, work well in … a team and can work autonomously when required. We are looking for someone with great customer service skills who has patience and can easily explain complex technical information to staff using everyday language. You will ideally have previous experience of supporting IT systems and databases, working in a … flexible and responsive way to plan and prioritise your work to ensure deadlines and service standards are met. Main duties of the job The Service Desk provides first level support to staff, manages the e-rostering and e-expenses systems and sends information to our outsourced payroll provider more »

Employee assistance programme Employee recognition scheme Our client are looking for an enthusiastic, self-motivated and talented 2nd line Support Consultant to join our Service Desk team based at our Princes Risborough office. As a 2nd Line Support Consultant, you will provide technical support to our school users remotely. … with the appropriate team members across the company to work to resolve incidents. Responsibilities: Provide second line support for schools, deliver outstanding levels of customer service and support. Liaise across 2nd/3rd line teams. Support and mentor 1st line team by providing guidance and instruction on resolving … Abilities: Excellent communication skills both written and oral, ability to communicate with both technical and non-technical end users. Proactive and motivated approach to customer service. Logical and structured problem-solving skills. Strong technical troubleshooting skills, able to work collaboratively with third parties to resolve software/hardware issues. more »

and maintaining internal servers, as well as client systems and cloud applications Working with client appware, servers, peripherals and networks Proven ability to multitask customer service, prioritizing client needs and ensuring satisfaction, occasionally on short notice In addition to technical expertise, candidates who excel in both written and … complex technical information in a clear and understandable manner. If you are a capable and driven individual with a passion for technology and outstanding service, this could be the perfect opportunity for you to join a dynamic MSP with a wealth of benefits. more »

and maintaining internal servers, as well as client systems and cloud applications Working with client appware, servers, peripherals and networks Proven ability to multitask customer service, prioritizing client needs and ensuring satisfaction, occasionally on short notice In addition to technical expertise, candidates who excel in both written and … complex technical information in a clear and understandable manner. If you are a capable and driven individual with a passion for technology and outstanding service, this could be the perfect opportunity for you to join a dynamic MSP with a wealth of benefits. more »

and maintaining internal servers, as well as client systems and cloud applications Working with client appware, servers, peripherals and networks Proven ability to multitask customer service, prioritizing client needs and ensuring satisfaction, occasionally on short notice In addition to technical expertise, candidates who excel in both written and … complex technical information in a clear and understandable manner. If you are a capable and driven individual with a passion for technology and outstanding service, this could be the perfect opportunity for you to join a dynamic MSP with a wealth of benefits. For more information about Senitor and more »

risk controls People Analytics Develop and implement systematic and easily accessible methods for obtaining timely and accurate workforce data and management information encouraging self-service wherever possible Produce and interpret timely and meaningful management/KPI reports, highlighting trends and insights, promoting proactive people management activities Define and implement … strong, supportive and collaborative relationships with members of the Senior Leadership Team, Executive and other Senior Officers. Own 3rd party HRIS supplier relationship and service delivery Performance Criteria Critical success factors in the role: Alignment of the HRIS landscape with wider HR and business strategy HR process and HRIS … using approaches to HR systems, processes and analytics that impact positively on employee attraction, engagement, productivity and retention Establish and deliver high levels of customer service and quality Meet targets set for key HR project delivery Proactive management of key relationships internally and externally Demonstrate a collaborative approach more »

DFT, BIST, and test pattern generation. Collaborate with front-end and back-end teams to implement and verify DFT throughout the development process. Ensure customer fault-coverage expectations and requirements are met. Act as the primary contact between the company and any sub-contracted back-end service providers. … and methodologies. Experience with RTL and gate-level simulations and related debugging for DFT verification. VHDL/Verilog coding skills. Experience working with test service providers, including test hardware and program specification, bring-up, and debug. Personality : Excellent communication and interpersonal skills. Strong presentation skills, capable of interacting with … senior management. Self-motivated with a strong customer service orientation and a 'can-do' attitude. Creative problem-solving abilities. Team player. Ability to thrive in a dynamic environment. What is on offer? Starting salary of up to £100,000 Flexible hybrid working (Fully remote possibility) Individual/company more »

15th January 2024 Who are Passle? Passle is a rapidly growing enterprise SaaS company, offering a marketing-leading content marketing platform for global professional service firms which puts experts at the heart of the sales and marketing processes, enabling them to easily produce content and build relationships which drive … the value and are confident in using all aspects of the software and implementing it across the organisation Manage client accounts and deliver exceptional service to clients Ensure our clients success by helping them get the most out of the product Be a Brand Ambassador for Passle and help … We are looking to hire someone into this role who can demonstrate good commercial acumen and someone who comes with some prior Client/Customer service experience. The right person needs to demonstrate an interest in who we are and what we do. They must also really want more »

as you will gather requirements from stakeholders and support other related IT solutions. Your expertise will help us leverage low-code tools to enhance service delivery and operational efficiencies. Hours of Work: Full Time, 40 hours per week, Monday to Friday, Hybrid (2 days per week in Milton Keynes … knowledge of additional programming languages like PHP, JavaScript, HTML, and CSS. Experience in the utilities industry (Electricity, Gas, Water) would be highly beneficial. Strong customer service orientation with the ability to communicate effectively with diverse stakeholders. Power Automate and Power BI Developer Benefits: Competitive salary of … them in reducing their carbon emissions and meeting their net zero targets. With our market-leading innovative technology, they help their large blue-chip customer base achieve their sustainability goals and do their bit for the planet. They offer flexible working, wellbeing benefits, and an annual profit share bonus more »