26 to 50 of 79 1st Line Support Jobs in the UK

LB275: 1st Line Support Engineer Location: Bolton Salary : £24,000 Overview: First Military Recruitment are currently supporting one of our established and expanding businesses in the search for a IT Support Engineer. Providing technical help/assistance on Electronic Point of Sale System … holder will assist in the efficient and effective running of the IT Support Desk and be primarily responsible for the provision of 1st tier IT Service support. This will involve analysis of all telephone/voicemail/email Support calls, logging relevant information into the … Support Desk database system and keeping customers informed regarding subsequent progress and effecting appropriate 1st line repairs, achieving a satisfactory conclusion to faults within designated timescales and quality of service standards. The post holder is expected to analyse 1st line faults, identify more »

Manpower are supporting our global client in the recruitment of an Operations IT Support candidate to work from their Kidlington site. The IT Operations Site Support team provides end user support, project delivery across on-premises and cloud-based end user IT services and … functions providing expertise and input into daily productivity challenges, continuous improvement activities, operational issues and multiple business and IT project initiatives. You will support key functional areas, specifically across Microsoft Office 365 cloud applications and services, client platform technologies, enterprise device management and application deployment, manufacturing shop-floor … involves scheduling direct activities to resolve escalated hardware and software problems in a timely and accurate fashion. Responsibilities: Provide technology, data and process support for an effective and professional IT service across the broader organisation, with commensurate travel as appropriate. Support of key functional areas across more »

Manpower are supporting our global client in the recruitment of an Operations IT Support candidate to work from their Kidlington site. The IT Operations Site Support team provides end user support, project delivery across on-premises and cloud-based end user IT services and … functions providing expertise and input into daily productivity challenges, continuous improvement activities, operational issues and multiple business and IT project initiatives. You will support key functional areas, specifically across Microsoft Office 365 cloud applications and services, client platform technologies, enterprise device management and application deployment, manufacturing shop-floor … involves scheduling direct activities to resolve escalated hardware and software problems in a timely and accurate fashion. Responsibilities: Provide technology, data and process support for an effective and professional IT service across the broader organisation, with commensurate travel as appropriate. Support of key functional areas across more »

Customer Support Specialist, Service Desk Analyst £32-38k + Benefits 18 month contract 2 days a week on site in Belfast (BT1) Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to … deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to … you will own and manage the customer experience over the phone and Web. Your responsibilities will include the below: Responsible for the customer support experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that more »

We are currently recruiting for a 1st Line Helpdesk Support Advisor for a well-established software services company. Our client has a fantastic approach to flexible working offering hybrid working with only two days at the Birchwood, Warrington office (Tues & Weds) Salary range: £25,000+ … databases " To ensure system back-ups are performed in accordance with timescales agreed with the Office Manager " To undertake those tasks required to support the corporate infrastructure " Any other tasks assigned from time to time by your manager Required Skills and Attributes " Demonstrate time management skills " Ability to … Flexibility in responding to changing demands " Demonstrate good level of PC keyboard/mouse skills " Experience within an IT role preferable, especially a support position " Formal Qualifications: Relevant industry desired but not essential Desirable skills add attributes " Experience with Unix applications " Experience with SQL Please apply today if more »

1st Line Support Apprentice - ICT Level 3 Our client has an exciting new opportunity for an IT Support Apprentice to help support businesses in the South East to simplify, streamline and secure their IT systems. This is an excellent opportunity for … you to join this support help desk team and work in a varied and busy professional environment. About our client: Established over 25 years with an enviable reputation for exceeding customer expectations, and low staff turnover, they require an engineer to join their Support & Services team. … Recognised as the longest established MSP in the area they offer a wealth of IT services such as - PC Support, IT Security & Hosted Services, Field Services and much more to diverse businesses both locally and throughout the UK. Our esteemed client has been massively successful with apprentices over more »

IT Support Technician Exciting and varied entry level position for someone with an IT background either from qualifications, or with some exposure in a previous role to general IT systems. Working with the IT Manager and Senior IT Support Engineer you will provide day to day … support of systems, software and hardware while assisting with maintaining effective IT systems. This is a chance to use your knowledge and expand your skills in a variety of technologies and will suit someone who can set up PCs, troubleshoot a printer, resent passwords, install simple software and … general fault fixing. This is some of what you will be doing * Technical support and guidance to staff to understand programs, problem solve and generally support them in using software/hardware correctly * Assisting with the maintenance and fault fixing of all computers and organise where more »

1st Line Support Engineer – Remote Salary & Benefits: £25k to £27,500K, 33 Days Holiday, Pension etc Are you a 1st Line Support Engineer looking for a remote, supportive, and fun environment? This position offers opportunities to upskill, work on projects … and be part of a service-centric company. You will be providing 1st Line Support to a leading Care Home that works with individuals who have learning challenges. In the UK they have over 300 sites and you will be supporting around 3000 active IT … Perrotta" to find me. nufuture recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers (1st Line Support Engineer, 1st Line Support, IT Support Specialist, Help Desk Technician, Help more »

PETA Ltd are looking to recruit a first line engineer to join an IT Consultancy company based in Fareham. PETA are proud to be working with Matrix IT, an MSP providing IT support and consultancy to businesses, to support them with the recruitment and … training of a new First Line Support Engineer apprentice. Role Why choose an apprenticeship with Matrix IT? A fantastic opportunity to join the growing IT team of this dedicated and diverse company. Apprentice First Line Engineers are at the forefront of the business dealing … and Azure Recycling of Matrix and customers old equipment Enter time and expenses on PSA system Updating company asset register Training As a first line Support Engineer, you will be studying towards a level three ICT Support Technician apprenticeship. This apprenticeship is 22 months more »

1st Line support Engineer Temporary Contract-(6 month rolling) PAYE Bracknell Leading IT Services Provider in the Defence and Public sector require a skilled 1st Line Support Engineer to join their team in Bracknell. We are looking for an experienced … 1st line Support Engineers with a flexible, dynamic, can-do attitude, working in a fast-paced environment to join a friendly and collaborative team, to be our first point who can add value to an existing technically diverse team of engineers, Key Responsibilities: You will … be working within an environment that will expose you to a mixture of network and infrastructure support activities, this will enable you to grow technically alongside your primary support function. A standard day can include liaising directly with on-site engineers to assist those resolving faults more »

are the resourcing partner for Issured, an award-winning business transformation consultancy and developer of secure IT solutions. They are looking to recruit a 1st Line Support Analyst. As a 1st Line Support Analyst, you will report to the Service … the phone, Teams or in person. Accurately and efficiently log all issues and status updates in our Service Desk Tool. Track and resolve support tickets within established SLA's to promptly meet user's needs. Escalate service incidents to 2nd line technical support and more »

authentic selves to work and we will always ensure everyone here has an equal opportunity to reach their full potential. At Stone we support employees and embrace diversity. This goes beyond policies and procedures to nurturing a culture of inclusivity and engagement. From comprehensive training programmes including apprenticeships … to work in a fast-paced environment? Do you want to be part of a growing award-winning technology company? We are seeking a 1st Line Support Team Leader to join our Support & Managed Services team. We are looking for someone to provide … leadership management and support to the 1st line technical support team to support all customers with Warranties or Managed Service/Support contracts and to provide support other support teams to include the customer service more »

1st Line Technical Support Agent 6 month rolling PAYE Contract Bracknell on site, 24/7 working 4 days on 4 days off mixture of day and night 12 hour shifts. Brief Overview of role/project: We are looking for someone with a flexible … paced environment, join a friendly and collaborative team, to be our first point of contact for the customer related support activities. A 1st Line Technical Support Agent to add value to an existing technically diverse team of engineers, with a right 1st … through to resolution. A standard day can include liaising directly with on-site engineers to assist those resolving faults, triage of incidents to support a prompt resolution and be a key player in communications to the end customer. For the successful candidate, you will be working within an more »

IT 1st Line Support Apprentice Location: Milton Keynes (Central) Apprenticeship Level: Level 3 IT Support Technician Salary: £10,296 per annum Hours: Monday to Friday, 9 AM - 5 PM Work Environment: Office-based Are you tech-savvy and eager to launch your IT … career? Our client offers the ideal environment for you to expand your skills and grow professionally. Key Responsibilities: Provide 1st line support both onsite and remotely to assist the technical team. Respond to helpdesk requests and manage help desk calls, logging, and tracking issues. Perform … a workshop setting. Install hardware and software as needed. Document and report on network activities. Assist in sourcing spare parts and replacement equipment. Support the technical team with maintenance tasks and installations. Desired Skills and Attributes: Proficiency in IT Strong attention to detail Excellent customer service skills Good more »

IT 1st Line Support Apprentice Location: Milton Keynes (Central) Apprenticeship Level: Level 3 IT Support Technician Salary: £10,296 per annum Hours: Monday to Friday, 9 AM - 5 PM Work Environment: Office-based Are you tech-savvy and eager to launch your IT … career? Our client offers the ideal environment for you to expand your skills and grow professionally. Key Responsibilities: Provide 1st line support both onsite and remotely to assist the technical team. Respond to helpdesk requests and manage help desk calls, logging, and tracking issues. Perform … a workshop setting. Install hardware and software as needed. Document and report on network activities. Assist in sourcing spare parts and replacement equipment. Support the technical team with maintenance tasks and installations. Desired Skills and Attributes: Proficiency in IT Strong attention to detail Excellent customer service skills Good more »

Job Title: 1st Line IT Application Support Location: Greater Ipswich Salary: £22,000 - £25,000 Per Annum Cooper Lomaz are excited to offer a career opportunity with an expanding company located close to Ipswich. As they continue to grow their business, they are looking for … a First Line IT Support Technician to join their team. This is a full-time permanent role where you will be providing IT support to their customers. Role Overview: This role will see the suitable candidate be the first point of contact for the … with the applications. Log all tickets and communication onto the company's CRM system, keeping up-to-date records of all interactions. Provide first-line support or escalate to the relevant team members. Follow SLAs to ensure the tickets are responded to accordingly Required Skills: You more »

We have an exciting opportunity for a 1st Line Support Engineer to join our IT Department. The successful candidate must be truly customer centred. This position will play a key … part in supporting us to deliver an exceptional service to our customers, who are at the heart of everything we do. Role · Providing first line IT end user support. · Hardware maintenance of laptop and desktop computers, including monitors and peripherals. · Operating System deployment from our central deployment system. … Support with Software installation via our central deployment system. · Support and maintain of mobile phones, tablets, and laptop data cards. · Support and maintenance of printers, and keeping the third-party printer support informed of any issues. · Escalating any issues promptly and efficiently more »

1st Line Technical Support Agent Shift-based rota of 4 on/4 off, days/nights (Apply online only)/(Apply online only) Brief Overview of role/project: We are looking for someone with a flexible, dynamic, can-do attitude, working in a … paced environment, join a friendly and collaborative team, to be our first point of contact for the customer related support activities. A 1st Line Technical Support Agent to add value to an existing technically diverse team of engineers, with a right 1st … to resolution. A standard day can include liaising directly with on-site engineers to assist them in resolving faults, triage of incidents to support a prompt resolution and be a key player in communications to the end customer. For the successful candidate, you will be working within an more »

Assist with providing essential technical support to the Group both onsite and offsite at our site offices around the UK and our Head Office in Rotherham Role Assist with: Responding to incoming support requests via phone, email or ticketing system Diagnosing and resolving technical issues related … Week Monday to Friday 09:00 – 17:00 Expected Duration 18 Months Positions Available 1 Closing Date Sunday, 7th July 2024 Start Date Thursday, 1st August 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Analytical skills Logical … judgemental Patience Qualifications 4 subjects including English and Maths GCSE or equivalent, grade C/4 and above (Essential) About the Employer HORBURY SUPPORT SERVICES LIMITED Horbury was originally formed in 1992 and initially specialised in drylining and fire protection business. Through acquisition and organic growth, we have more »

A large UK-wide group of wholesale & distribution businesses are looking for a confident and reliable 1st Line IT Support Assistant to join their Head Office team in Newbury. This role offers an exciting opportunity to work within a fast-paced and collaborative environment, providing … be joining uses a wide range of IT systems and providers that play an essential role in the running of their business. As a 1st Line IT Support Assistant, you'll be part of a well-established Helpdesk team. Your responsibilities will include: Providing first … users with regular updates as to the status of their issue. Identifying areas where the current IT systems can be improved. Rewards As a 1st Line IT Support Assistant, you will receive: A starting salary between £25,000 - £30,000 (depending on experience) 25 days more »

1st Line Helpdesk Engineer Ideal for someone with 1-3 years experience in 1st line support looking to progress £25,000 - £30,000 depending on experience Southampton, primarily office based Excellent opportunities to learn, grow and upskill in your career My client more »

1st Line Support Technician ________________________________________ Location: Orpington Salary: £23,000 - £26,000 per annum ________________________________________ Are you an IT Professional looking for an exciting new role? About the company Our Client is a growing MSP with well known clients in various sectors such as the health and … Position Overview As a member of the Service Delivery Team, you will serve as the primary point of contact for customers seeking technical support with their daily operations. Responsibilities * Receive and handle email, telephone, and walk-up requests for service, from internal and external customers, following agreed procedures. more »

looking to turn your passion for IT into a career? We have a fantastic opportunity to join our client's IT team. Job Title: 1st Line IT Support Apprentice Pay: £15,000 per annum 18 Month Apprenticeship with a view of a full-time permanent … Hours: Monday - Friday 09:00am - 17:30pm Location - Manchester (Central) Level 3 IT Solutions Technician standard delivered via virtual learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program. IT Vendor training will … also be provided. Main Duties include: To assist in the maintenance of the company's ICT network & systems Logging customer support calls Providing Support for Windows 10 & Micosoft Applications Manage & support digital service desk calls Monitor digital service desk queues incluiding Email inbox Manage more »

looking to turn your passion for IT into a career? We have a fantastic opportunity to join our client's IT team. Job Title: 1st Line IT Support Apprentice Pay: £15,000 per annum 18 Month Apprenticeship with a view of a full-time permanent … Hours: Monday - Friday 09:00am - 17:30pm Location - Manchester (Central) Level 3 IT Solutions Technician standard delivered via virtual learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform 'Aptem' where you will complete the learning on program. IT Vendor training will … also be provided. Main Duties include: To assist in the maintenance of the company's ICT network & systems Logging customer support calls Providing Support for Windows 10 & Micosoft Applications Manage & support digital service desk calls Monitor digital service desk queues incluiding Email inbox Manage more »

First-Line Technical Support Engineer A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are … looking to bring on a First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich a village just out... more »