1 to 25 of 90 2nd Line Engineer Jobs in the UK

2nd Line Support Engineer- £210 per day via Umbrella - 2 months - Shrewsbury (on-site) - SCC Flex Contract We are looking for a 2nd Line Support Engineer , you will be responsible for providing technical support and maintenance to resolve IT issues … key systems including Windows, Office 365, and Active Directory, troubleshooting issues, performing system upgrades, and assisting users with technical queries. Your responsibilities as the 2nd Line Support Engineer : Provide 2nd line support for issues related to Windows, Office 365, and Active Directory. …/11) and resolve system-level issues. Ensure systems are running optimally by performing regular updates, backups, and patch management. As a successful 2nd Line Support Engineer , you will have: Strong experience supporting and troubleshooting Windows environments (Windows 10, Windows Server). Proficient in supporting more »

Excellent opportunity for an experienced 2nd Line Support Engineer to join a great clients team based in Southampton. You'll join an established team and will be expected to provide technical support in the shape of incidents, problems, and requests for external customers. You will more »

Job Title: 2nd Line Support Engineer Location: Gateshead Salary: up to £35,000 Role Overview: As a 2nd Line Support Engineer, you’ll handle more complex technical issues escalated from the 1st Line Support team. You’ll troubleshoot … with the deployment and maintenance of IT infrastructure. Document technical solutions and update the knowledge base for team use. Mentor and assist 1st Line Support Engineers in skill development … and troubleshooting. Escalate critical issues to 3rd Line Support or external providers when necessary. Skills and Experience Required: Proven experience in a 2nd Line IT Support role or equivalent. Strong knowledge of IT systems, including Windows Server, Office 365, and Active Directory. Solid understanding of more »

This is an onsite (Cheltenham, Gloucestershire) role. Not Hybrid or remote. As a 2nd Line Support Engineer, you will play a crucial role in providing escalated technical support and ensuring the seamless functioning of our IT service. Your responsibilities will encompass resolving complex technical issues … to ensure operational efficiency. 2. Advanced Trouble Shooting: Conduct in-depth technical analysis and troubleshooting to resolve complex issues efficiently. Collaborate with 1st Line Support to provide effective solutions and share knowledge for continuous improvement. 3. Incident Management: Take ownership of escalated incidents, ensuring timely resolution and keeping … non-technical stakeholders. Provide regular updates and reports on the status of escalated incidents and overall support performance. Preferred Skills: Proven experience in a 2nd Line Support role or similar. Proficient in Windows operating systems, Microsoft Office Suite, and general desktop support. Strong problem-solving skills, technical more »

Job Description: We are seeking a 2nd Line Engineer to join our client's engineering team in the vibrant city of London. The successful candidate will be responsible for providing technical support to customers, resolving customer issues and taking ownership of service requests. Key Responsibilities … To provide 2nd line technical support to customers in a timely and efficient manner. * Responding to customer requests and resolving customer issues. * Troubleshooting and diagnosing technical problems. * Identifying, researching and documenting customer issues. * Documenting and escalating complex customer queries. * Working with 3rd party vendors to resolve customer … interested in this exciting opportunity, please apply for immediate consideration and interview. You will receive further details about the role upon successful application. Keywords: 2nd Line Support Engineer, Network Support Engineer, Technical Support Engineer, IT Support Engineer. In Technology Group Ltd more »

As a Second Line Support Engineer at Veeqo, you will serve as a technical expert, diagnosing, investigating, and resolving escalated incident tickets to provide consistent and high-quality service to our customers. Key job responsibilities Diagnose, investigate, and resolve escalated support tickets in a timely manner more »

2nd Line Support Engineer Location: Chester, CH1 6LT Salary: £26,000 to £34,000 depending on experience and qualifications + Annual Bonus Contract: Full Time, Permanent This is an exciting opportunity to join an established (18 years and counting) and successful IT Support and Services … kitchen facilities Onsite parking available immediately outside our offices Our engineers have received a pay rise & bonus every year for the last 18 years! 2nd Line Support Engineer - The Role: The role involves the support of a wide range of IT systems, site visits to … s and Laptops Onsite, network maintenance and installation of network equipment, routers, switches, wireless access points etc. Onsite, site assessment and auditing current equipment 2nd Line Support Engineer - Candidate Requirement: UK Driving Licence Experience dealing with multiple companies, providing IT infrastructure support Proven experience in more »

Are you an experienced 1st/2nd Line Support Engineer ? We have an exciting opportunity for you to be a part of our dynamic and supportive team at Antar Information Technology. Join us and benefit from a competitive salary, regular social events, and cake Fridays … 1st/2nd Line Support Engineer Manchester, M33 Full time, Monday – Friday (9am – 5:30pm) Permanent position Salary up to £26,000 per annum depending on experience Full UK driving licence with your own vehicle is essential Please Note: Applicants must be authorised to work … individual with a passion for technology and excellent problem-solving skills. You will have: Minimum of 2 years of experience in a 1st/2nd line support role Good knowledge of networking protocols (TCP/IP, Ethernet, HTTPS) Understanding of Windows OS and server administration (AD, DHCP more »

Role: 2nd Line IT Support Engineer Location: York (Hybrid - 3 days onsite, 2 days remote) Salary: Up to £30,000 Summary: We're looking for a proactive 2nd Line IT Support Engineer to join a growing service desk in York. … professional development, this is a great environment for someone eager to build their skills in a supportive and structured setting. The Role: As a 2nd Line IT Support Engineer, you'll be the escalation point for the 1st line support team, handling incidents … holiday including bank holidays, life assurance, and pension plan. Opportunities for growth and skill development. Next Steps: Apply Now! If you're a skilled 2nd Line IT Support Engineer looking to advance your career in a supportive, structured environment, we'd love to hear from more »

Support Engineer, Support Analyst, 1st/2nd Line, Windows, COR7081 My client, a pioneering Oxfordshire based organisation within are in urgent need of a 1st/2nd Line Support Engineer/Support Analyst to join their team at an exciting … outsourced support company, the Support Analyst/Support Engineer will be the first port of call for all users, covering 1st and 2nd line issues – predominantly desktop – whilst also setting up new users, managing licences, purchasing equipment, and getting involved in some interesting and varied … a highly-personable and effective service is key, the Support Analyst/Support Engineer should have the following: Solid 1st and ideally 2nd line Desktop Support experience Microsoft 365, Windows 10, any experience with Cloud (AWS) would really set your application apart! Experience of setting more »

We have an opportunity available for an IT 2 nd Line Engineer to join our client's team based in Swindon . You will join on a full time, permanent basis and in return, you will receive a competitive salary of £31,000.00 - £37,000.00 per … Salary Sacrifice cycle to work scheme. Auto enrolment pension scheme with 1 x life assurance. About the role: As a IT 2 nd Line Engineer , reporting to the IT Operations Manager and working with an office-based team, you will be the first point of contact … and share knowledge to ensure that the team provides service excellence to the user community. Your key responsibilities as a IT 2 nd Line Engineer will include: Assess, troubleshoot and resolve all end user computing issues using known troubleshooting methodologies. Help to develop processes and methods more »

Are you a driven, ambitious and professional IT Support Engineer that is looking for growth, rewards to match and to join a company that makes a big difference to the lives of learners? Joskos Solutions is the ICT partner that schools can trust, delivering outstanding service and support more »

IT Support Engineer ( 2nd Line/Microsoft Provider ) Waterlooville, Hybrid £30,000 - £35,000 + Training + Progression + Company Benefits Are you an IT Support Engineer with a background working in an MSP, now looking to join a thriving young business that … from the office and 2 days at home. The ideal IT Support Engineer will have experience working in an MSP in a 2nd Line position or have experience as a 1st Line IT Support Engineer and be looking to take a … their career in a successful business. Local to Waterlooville. KEYWORDS: IT Support Engineer, IT Technician, MSP, Microsoft Jobs, 1st Line, 2nd Line, 3rd Line. Reference No: 16166 If you are interested in this role, click 'apply now' to forward an up-to-date more »

2nd Line IT Support Engineer Cambridge Up to £30,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and … enhance efficiency, reduce costs and leverage technology. They are seeking a 2nd Line IT Support Engineer to provide first and second-line technical support and maintenance on-site for one of their clients in the medical industry. As the 2nd Line … issues, and ensuring that service levels and targets are met while maintaining high customer satisfaction and consistent service delivery standards. Essential Requirements of the 2nd Line IT Support Engineer: 3+ years in an IT support role with robust 2nd line support capabilities more »

2nd Line Engineer | Birmingham | Hybrid | £30,000 - £40,000 | £4,800 Car Allowance I’m currently working with a leading Managed Services Provider offering computer services to a wide range of SME clients across the county. This opportunity is perfect for an experienced 2nd Line Engineer with MSP experience. You will act as an escalation point and mentor for other engineers assisting with more complex support issues and major outages. You will be responsible for responding to any issue that may arise from any of the organisation’s clients. more »

own a vehicle) as will be based on site, at various sites. Will need to drive around L1 postcode and occasionally to Ellesmere Port**** 2nd Line Support, L2 Engineer, Networking, Windows/Microsoft, Server, Server Builds & Migrations, Networking protocols (TCP/IP, DNS, DHCP, VPN … VLAN. Any experience within the Educational sector or MSP would be desirable. An IT company are looking for a 2nd line Support Engineer to provide technical support (Windows/Networking/Server/VLAN) and assistance to end-users for computer hardware, software, and network … support as part of the day to day as it won't always be the high level jobs you are required for. Responsibilities: 2nd Line Duties Windows Server O365 Networking duties (LAN/VLAN) Set up and maintain network infrastructure, including routers, switches, firewalls, and wireless more »

A leading IT Solutions provider is seeking an experienced 2nd Line Service Desk Support Engineer on a permanent full time basis to join their growing team in Hampshire. This role is full time office based in Fareham with the potential to go hybrid. The 2nd Line Service Desk Support Engineer will be working within a technical support capacity with a solid understanding of network terminology e.g. WAN, LAN etc. The Role: Responding to customer faults and issues raised to the helpdesk either by phone or email resolving them within SLA. more »

Technical Support Engineer (2nd line Windows 0365) Normanton on Soar onsite to £40k Do you have experience of supporting Windows IT infrastructure? You could be progressing your career at a small, growing MSP that provide a comprehensive range of IT services across server and network … support, data centres and IT consultancy. As a Technical Support Engineer you'll support day to day activity on clients' IT networks but have a focus on assisting with new server and network projects, including designing and installing new networks from scratch through to deploying additional servers. You … rise) Pension Paid for training and certifications Excellent career growth opportunities Apply now to find out more about this Technical Support Engineer (2nd line Windows 0365) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and more »

2nd Line Support Engineer Salary – Up to £35,000 Location – Brixworth - Onsite An established MSP based in Brixworth is seeking a 2nd Line Engineer to join the team. This is a role that involves providing high-quality network support with more »

2nd Line Support Engineer Salary – Up to £35,000 Location – Brixworth - Onsite An established MSP based in Brixworth is seeking a 2nd Line Engineer to join the team. This is a role that involves providing high-quality network support with more »

2nd Line IT Support Engineer Cambridge Up to £30,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and … enhance efficiency, reduce costs and leverage technology. They are seeking a 2nd Line IT Support Engi... more »

acquired a new permanent office space in Amersham they are relocating and the opportunity and this opened up a new opportunity for a Second Line Engineer. This business operates with a lean specialised team and requires a candidate with a broad knowledge of IT Infrastructure not reliant on … and Firewall protocols. No overtime, no shift pattern and a busy environment where everyone contributes regardless of their title... The Role To provide second line support to clients. The role will be a hybrid of home working, office working and visiting client sites on rare occasions. You will … the PSA system to log all requests, issues and incidents and maintain full details of the actions taken to achieve resolution. To provide second line technical support. This may include: Utilize the RMM (Remote Monitoring and Management) tools to continually monitor and manage problems as they arise and more »

Job Title: Projects engineer Location: Borehamwood + Hybrid Duration: Permanent Salary: up to 40k per annum DOE Benefits: 22 days AL rising to 25 + BHS + company pension Training: Tailored career path with industry vendor training IND-LET Do you love successfully delivering IT projects to a … of clients? Do you have a proven track record of working in a multi-client, multi-disciplinary MSP environment? Do you have Second line service desk experience with an MSP. Are you ready to join a team where your talents are valued, your ideas are heard, and your … career can thrive? If so, we are looking for you to join our team as a Projects Engineer! HOW YOULL MAKE AN IMPACT · You will be responsible for the implementation of projects to our wide range of clients. This could range from simple, one-day jobs to multi more »

Job Title: Projects engineer Location: Borehamwood + Hybrid Duration: Permanent Salary: up to 40k per annum DOE Benefits: 22 days AL rising to 25 + BHS + company pension Training: Tailored career path with industry vendor training IND-LET Do you love successfully delivering IT projects to a … of clients? Do you have a proven track record of working in a multi-client, multi-disciplinary MSP environment? Do you have Second line service desk experience with an MSP. Are you ready to join a team where your talents are valued, your ideas are heard, and your … career can thrive? If so, we are looking for you to join our team as a Projects Engineer! HOW YOULL MAKE AN IMPACT · You will be responsible for the implementation of projects to our wide range of clients. This could range from simple, one-day jobs to multi more »

An industry leading organisation in the sporting world, with a fantastic reputation and awesome working culture, are looking for a 2nd Line IT Support Engineer to join their IT dept near High Wycombe, Buckinghamshire About the Role You will be the first point of contact … for all IT Support issues for internal and external users in the UK. The majority of these positions will be 2nd line desktop support, server admin and basic network support. As well as trouble shooting, you will also deal with the management of the infrastructure/System … Administration on a daily basis. Responsibilities 2nd Line Support Engineer Desktop support skills DNS knowledge Active Directory and Server admin Basic network support WIFI VPN Ethernet MS Office Personal Skills Strong Problem Solving Initiative Interpersonal Skills Strong communication and customer skills Required Skills Preferred Skills more »