Derbyshire Fire & Rescue Service have an exciting opportunity for a 3rdLine ICT Support Engineer to join their team. Location: Ripley (DE5 3RS) Salary: £46,464 - £53,831 PA Job Type: 2 Year Temporary Contract Hours: 37 Hours, Monday - Friday Close Date: 9th of June … and collaboration with others, to the people who live, work and visit the county and aim to achieve excellence in all that we do. 3rdLine ICT Support Engineer - The Role: As a 3rdLine ICT Support Engineer, you will … is 37 hours, usually worked Monday to Friday; however, you may occasionally need to work beyond normal office hours, evenings, and weekends as required. 3rdLine ICT Support Engineer - Key Responsibilities: - Ensure effective day-to-day support for communications, mobilising, and information systems more »
Job Details: 3rdLineSupport Engineer Salary: Up to £45,000 depending on experience Job Type: Full Time (37.5 hours per week) Full Job Description We are a successful company dedicated to providing top-notch IT support and solutions to businesses across the … development opportunities, and contributing to the business's evolution. We are seeking a highly motivated and skilled team player with experience in a third-line role, preferably within an MSP environment. The ideal candidate will assist in enhancing the support team's technical knowledge, communicating effectively … hours work, on-call support, and site visits. Strong communication skills are crucial for direct interaction with non-technical staff. Responsibilities: Providing 3rdline technical support for hardware and software issues. Acting as a technical leader for support issues, training and more »
3rdLineSupport Engineer/ThirdLineSupport Engineer Location: Witney Job Type: Full-time Salary: Up to £44,000 per annum Exciting opportunity for a 3rdLine IT Support Engineer to join an established wealth … management and financial services company. This role involves providing high-level technical support, maintaining a strong customer focus, and contributing to the development and implementation of IT infrastructure. This will be a varied role working as part of small IT Team in which you will work on wide … and uptime. Serve as an effective point of contact for internal IT issues, resolving or referring to third parties as appropriate. Provide escalation support to the Helpdesk Team and cover for 1st/2nd line support. Identify areas for improvement in IT service and take responsibility more »
3rdline/Software & Application Support - Leeds Supporting Users/Systems/Software Support/IT Helpdesk/Service Desk This leading Leeds-based software company is seeking a motivated and eager 3rdLine Application Support Analyst to … career in technology. Has experience supporting a business application (bonus points for software company experience). SQL querying skills and experience working with data 3rdLineSupport experinece , supporting a business application Get in touch with Simon on 0161 388 2635. 3rdline/Software & Application Support - Leeds For more information about Shift F5 and the opportunities we have to offer follow us on Twitter @F5_Jobs Shift F5 Ltd is acting as an Employment Agency in relation to this vacancy. more »
Merseyside, North West, United Kingdom Hybrid / WFH Options
Everpool Recruitment
System/Network Engineer Upto -£40,000 per anum - DOE of 3rdlinesupport Full time hours Flexible choice between 8.30am and 5.30pm Office, home and field based. Full driving licence required. Everpool Recruitment, are looking for an experienced Networking Engineer, to join our client … office and site based position, with some remote working available. Are you passionate about working in telecommunications, with skills and experience established up to 3rdline infrastructure and helpdesk support? Do you thrive in an environment, of shared learning and developing ideas in a team … a Systems/Network Engineer, you will play a pivotal role in designing, implementing, and optimizing customers Network infrastructure. You must be upskilled to 3rdline experience, with the understanding that this role will still include 1st and 2nd line trouble shooting, over desk based more »
Gloucester, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
ADLIB Recruitment
recycle all their kit, and they regularly take part in fundraising activities for local charities. To give back to the community, they also support emerging talent into the industry by hiring apprentices and partner with local education providers to deliver cyber programmes. This is helping them to stand … who can work in their Gloucester office at least 2 days per week. What skills will you need 2-3 years+ experience as a 3rdLine/Field Engineer. Strong track record in delivering IT infrastructure projects with involvement across planning, installation, and documentation. Demonstrable experience working … day will be different but ultimately. This could include on-premise to cloud server migrations, network installations, and Information Security projects. Working in a 3rdline capacity, youll be identifying the root cause of issues and work with team members on complex issues and incidents. Youll be more »
3rdLineSupport Engineer – Hybrid (Cambridgeshire) – £35k + £8k on call 3rdLineSupport | Networks | LAN/WAN | VMware | Veeam | SQL | HPE Salary: £35,000 + £8,000 on call allowance Location: Hybrid (Cambridgeshire) Are you a 3rdLineSupport professional, looking for a new challenge in your career? Do you have demonstrable experience of managing and monitoring infrastructure and networks? Have you previously worked with VMware? Interested in working for a global company who invest in the latest technologies and will support … with individuals who are experienced with using Veeam. You will have the opportunity to mentor and develop some of the 1st and 2nd line team. In addition to overseeing the existing infrastructure and networks, there will be the opportunity to recommend improvements and enhancements. Key Responsibilities Provide daily more »
3rdLine Network Support Engineer SC Cleared Bracknell – On Site Working £180-£290 per day - 12 Month Contract We are looking for an experienced 3rdLine Network Support Engineer to join an existing team of 3rdLineSupport engineers. Your role will involve providing operational support to enterprise environments. You will collaborate with the rest of the team to maintain remote support of the infrastructure and hosted applications. Day-to-day activities will include: Managing the Network Infrastructure. Patch more »
3rdLine WAN Network Support & Project Engineer SC Cleared Solihull - On Site Working £180-£290 per day- 9 Months contract We are looking for a 3rdLine WAN Network Support & Project Engineer the role will involve Configuring SRX series routers … meet tight project deadlines along and supporting BAU operations in order to enable the delivery of secure network services globally. Are you an experienced 3rdline network engineer, looking to join a team of highly skilled engineers based in Solihull to manage and support the …/implementation work and general technical network support escalations. Working collaboratively with the network design community, knowledge sharing and upskilling within the 3rdline team. Desirable Skills: Juniper SRX platform - successful candidate will have an in-depth knowledge of Junos & experience in various SRX and more »
warrington, cheshire, north west england, United Kingdom
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
3rdLineSupport Engineer – Azure, M365, AVD – Office Based - £50,000 - £65,000 WHY? ❔ Be a big player on a small pitch! ❔ The chance to be involved in multiple tech streams. ❔ Chance to get involved in projects. ❔ Certification training/progression is limitless Technologies: Microsoft … tech Office365/Microsoft365 Azure AVD Responsibilities: Troubleshoot and resolve complex technical issues. Work across all manner of Microsoft enterprise services providing support (Windows Server, AD, SQL, DNS etc). Work across the full Microsoft 365 stack supporting customers. Collaborate with internal teams to define and implement enhancements … environments to ensure high availability and optimal performance. Please do reach out to me on 0203 950 1996 or email me on jimmy.hearne@infraview.co.uk 3rdLineSupport Engineer – Azure, M365, AVD – Office Based more »
Are you an experienced 3rdLine IT Support Technician looking for a role where your skills are valued, your professional growth is encouraged, and your contributions make a real difference? As a 3rdLine IT Support Technician, you'll play … a crucial role in their Managed Services Team. You'll assist the support desk with resolving tickets, managing client problems, ensuring the optimal performance of infrastructure and critical services, and delivering exceptional service to a diverse client base. Key Responsibilities: Microsoft Ecosystem Support: Provide support … troubleshooting skills to solve issues effectively. Manage multiple end-users and priorities daily, delivering a great service experience. Experience required You will have strong 3rdline commercial experience similar experience ideally within an MSP environment or working in a broad role working within a small IT department more »
portsmouth, hampshire, south east england, United Kingdom
Project People
3rdLine Core Apps Support Engineer is urgently required by our Global IT Services Company for an initial 6 months rolling contract, to be based in Portsmouth, Hampshire. Responsibilities & Skills: The successful applicant will be an experienced 3rdLine Core Applications Support … incident management escalated from 2nd line team and you will be responsible for resolving these on the customer’s live systems The 3rdLine Core Application Support Engineer will be responsible for maintaining a complex secure solution Additional responsibilities will include delivering infrastructure more »
Job purpose: We are working on behalf of a growing data organisation looking to recruit a 3rdLineSupport Analyst on a 6 month FTC. The role involves assisting staff across 2 sites in London and Nottingham, as well as remote workers. Candidates should possess … Proactively resolve all service tickets within agreed SLA. Proactively resolve Dynamics CRM and PowerBI tickets and requests Serve as an escalation point for delivering 3rdline support. Actively monitor and review system alerts. Create and maintain comprehensive IT documentation. Manage inventory and procure quotes as needed. Collaborate … the project department with technology-related projects. Support the business with reporting and Power BI requirements, leveraging support from a 3rd-party provider. Review existing systems and ways of working, making recommendations at the end of the contract as part of your handover. Your typical more »
london (chessington), south east england, United Kingdom
Rethink
2nd/3rdLineSupport Engineer Chessington, Surrey- 4/5 days per week on-site Contract - up to £300pd INSIDE IR35 I am currently recruiting on behalf of a leading Pharmaceutical and Supply Chain organization for a Desktop Support Agent to join … can come down to 4 days once you have your feet under the table a bit. Essentially, we are seeking a Second/ThirdLineSupport Agent to be the interface between the Healthcare business and the IT department. To take ownership, logs & coordinate all computer … of logging and resolving technical issues with laptops, PCs, and handheld devices. This role isn't suitable if you're currently doing 1st line with a bit of 2nd line, there will be a tech assessment as part of the process. To be considered for this more »
available budgets. They offer professionalism on a personal level, building trust with their customers by consistently meeting their expectations. They provide guidance and support no matter the size of the challenge presented. They source and assemble any needed equipment to ensure smooth operations. They value people … who genuinely care and whose skills and deep knowledge add genuine value to their customers' businesses. Job Summary: In the role of 2nd/3rdLineSupport Analyst, you will be integral to supporting our managed services clients, addressing their IT needs and challenges. This … IT concerns, ensuring their business operations are maintained with minimal disruption. Your expertise will help maintain the high-quality standards of our IT support services, fostering trust and reliability among our client base. The 2nd LineSupport Analyst will handle queries and problems across more »
available budgets. They offer professionalism on a personal level, building trust with their customers by consistently meeting their expectations. They provide guidance and support no matter the size of the challenge presented. They source and assemble any needed equipment to ensure smooth operations. They value people … who genuinely care and whose skills and deep knowledge add genuine value to their customers' businesses. Job Summary: In the role of 2nd/3rdLineSupport Analyst, you will be integral to supporting our managed services clients, addressing their IT needs and challenges. This … IT concerns, ensuring their business operations are maintained with minimal disruption. Your expertise will help maintain the high-quality standards of our IT support services, fostering trust and reliability among our client base. The 2nd LineSupport Analyst will handle queries and problems across more »
paisley, central scotland, United Kingdom Hybrid / WFH Options
Venesky Brown
Venesky-Brown’s client, a public sector organisation in Paisley, is currently looking to recruit a Microsoft 3rdLineSupport Analyst for an initial 10 month contract on a rate of £400/day (Inside IR35). This role will be a hybrid of working … and control of all required PowerShell scripting - Problem determination and resolution for all technical issues that cannot be resolved at 1st or 2nd line - Proactive monitoring of the Service to prevent incidents - Security and Compliance monitoring and reporting support and production of necessary materials - Work closely … with 2nd line to ensure a streamlined approach to support and product awareness building knowledge management capability within EIS as a whole - Implement standard fixes to enable 2nd line or, in some cases, 1st line to resolve customer issues quickly - Provide face more »
ashford district, south east england, United Kingdom
Global Technology Solutions Ltd
Technical Support Specialist – 2nd/3rdline Ashford, Middlesex Permanent - £32,000 - £35,000 + Additional remuneration for OOHs £250pw and Weekend shifts £225pd (1-in-8) 3 days per week Hybrid (following initial 3 months full time onsite). The Technical Support … work efficiently using IT software. using inhouse CRM. Accurate ticket resolution. Document and maintain detailed records of support interactions and solutions. with 3rd parties with 2nd/3rdline queries effectively to competition. Patient with excellent customer service skills/commercial awareness Excellent Problem more »
Our client are a global consultancy, working on an exciting project in the financial services space, they are on the lookout for a 3rdLineSupport Engineer with development experience to come in on a contract basis. Key Skills/Requirements: Experience with Python Unix more »
Senior Technical Services Engineer The Senior Technical Services Engineer role is critical to ensure high levels of investigative and analytical support to clients. You will be responsible for resolving technically challenging cases, investigating problems escalated from the Service Desk and Technical Services teams, within agreed KPIs and SLAs. … outcomes for our customers. Requirements: Minimum 8 years experience working for a Managed Services Provider (MSP, or MSSP), or an in-house IT support team. Knowledge and technical understanding of Microsoft 365 and general business IT systems. Specialised knowledge/certification in more than one field of IT more »
Senior Technical Services Engineer The Senior Technical Services Engineer role is critical to ensure high levels of investigative and analytical support to clients. You will be responsible for resolving technically challenging cases, investigating problems escalated from the Service Desk and Technical Services teams, within agreed KPIs and SLAs. … outcomes for our customers. Requirements: Minimum 8 years experience working for a Managed Services Provider (MSP, or MSSP), or an in-house IT support team. Knowledge and technical understanding of Microsoft 365 and general business IT systems. Specialised knowledge/certification in more than one field of IT more »
and challenges for new leading research. This will require you to work with researchers and technical teams across the university to deliver technical support to enable world-leading research. With several large-scale pieces of research underway, this is an incredibly exciting role and unique opportunity for someone … university continues to be cutting-edge technically and in its research. Experience of interest: Working in a technical IT role at the 2nd/3rd-line level in a Windows, Linux or Mac environment. Taking ownership of certain technical assets such as software, infrastructure, networks and maintaining … standardising, and further developing these assets in line with the rest of the business Strong interpersonal skills, able to engage key stakeholders as part of project delivery, delivering excellent service, assessing impact of technical decisions, and providing frequent updates on developments Experience working with architecture teams would be more »
stourport-on-severn, midlands, United Kingdom Hybrid / WFH Options
Surf Tech IT Ltd
fast-growing team is experts in delivering services to clients across the region, and you will be responsible for supporting clients in third-line and one-site project implementation. Working in our new offices in Stourport, you can work from home when needed, and you'll enjoy a … of the following: Attention to detail, persistence, client care and a strong communication style. Experience in MS Office technology, particularly M365 implementation and support, Windows Server design and implementation, Active Directory, Cloud, particularly Azure, Firewalls, networking, storage, and Virtualisation tech such as Hyper-V/VMware. If you more »
Huntingdon, Cambridgeshire, United Kingdom Hybrid / WFH Options
Xpertise Recruitment
rd LineSupport Engineer - Hybrid (Cambridgeshire) - £35k + £8k on call 3 rd LineSupport | Networks | LAN/WAN | VMware | Veeam | SQL | HPE Salary: £35,000 + £8,000 on call allowance Location: Hybrid (Cambridgeshire) Are you a 3 rd LineSupport professional, looking for a new challenge in your career? Do you have demonstrable experience of managing and monitoring infrastructure and networks? Have you previously worked with VMware? Interested in working for a global company who invest in the latest technologies and will support … who are experienced with using Veeam. You will have the opportunity to mentor and develop some of the 1 st and 2 nd line team. In addition to overseeing the existing infrastructure and networks, there will be the opportunity to recommend improvements and enhancements. Key Responsibilities Provide daily more »
Job Title - IT Support Technician - 3rdLine Location - Devizes, Wiltshire Salary - £33-40K DOE Type - Permanent Hours - Fulltime, based onsite The Company My client is a leading manufacturing business located in the Southwest, and they manufacture precision parts, primarily serving the automotive, aerospace and … role: Within the role of IT Support Technician, you will support all areas of the business, providing 1st, 2nd and 3rdline IT support within the business. The main responsibilities will be: Investigate and resolve technical issues escalated from 1st and … Monday to Thursday with 30 minutes unpaid lunch and 08:00 15:30 on Fridays. Skills/Experience required: Experience in a 3rdlinesupport role. Benefits: Generous Pension Scheme Employee Support program Private Family Healthcare 25 days holidays Successful candidates will be more »