Morgan Hunt is collaborating with a leading public sector organisation to recruit an ITIL Service Management Analyst. In this pivotal role, you will spearhead the alignment of IT Service Management policies and processes with industry best practices, ensuring they seamlessly support operational strategic objectives. Your extensive expertise will … driven approach will facilitate constructive discussions with suppliers, enabling you to effectively monitor contractual obligations and drive improvements where necessary. Key Deliverables: Elevate problem management processes by leveraging our new ITSM toolset, ServiceNow, while serving as the liaison between internal resolver teams, external service providers, and end users for … all IT Service Delivery matters. Enhance and create ITIL-aligned processes to support Continuous Service Improvement initiatives, encompassing Problem Management, Service Request Management, Joiners/Movers/Leavers processes, Service Transition, and Demand/Capacity Management. Refine the Service Request (SR) process to drive efficiency and tailor more »
Collaborate with Data Scientists and Analysts to configure the platform and mentor junior engineers Champion best practices in data governance, platform utilization, operations, and capacitymanagement Troubleshoot and resolve complex platform issues, proactively identifying risks Provide expert technical support and document processes Participate in workshops with vendors to more »
capability (including process, tools and people skills) Responsible for the delivery of engineering milestones across projects and components (specially aerospace heat exchangers) Load and capacitymanagement Planning of design activities Risk management Build, lead and develop a team of design engineers with the appropriate level of skills … and innovation Responsible for defining and applying the adequate processes and methods for product design, and ensuring process compliance within the team, including: Requirements management Change management Design optimization Systems engineering DFMEA Expertise in CAD tools (NX), PLM (Teamcenter) Robust Design, Tolerance Design, Design for Six Sigma Design … for manufacturing Design validation Model Based Definition Knowledge management (lessons learnt, design guides) Create a culture that promotes innovation and continuous improvement Develop and deliver design capability road map and contribute to the Company’s product strategy Contribute to Research and Development projects This role is for you if more »
Responsibilities Act as an SME across Service Management covering: Service Transition Management/Planning Service Design Management Business Change Readiness Service Governance and Assurance Major Incident Mgt Risk Mgt Service Level Management Service Continuity CapacityManagement Provide on call rota cover for Major Incident … Management Deliver client satisfaction and maintain client communication. Identify issues through Agile ‘health checks’ with the team, and help to stimulate the right responses to achieve excellent user outcomes Communications, stakeholder engagement and management, change network set up and management to ensure readiness as Relying Parties are … KPI's, SLAs Dedicated to reach and maintain high quality standards Ability to work collaboratively, as part of a team Confident demeanour Organisational, time management, work prioritisation skills Ability to work on own initiative Excellent written and verbal communications skills Problem solving skills i.e. can think creatively to solve more »
Squarepoint is a global investment management firm that utilizes a diversified portfolio of systematic and quantitative strategies across financial markets that seeks to achieve high quality, uncorrelated returns for our clients. We have deep expertise in trading, technology and operations and attribute our success to rigorous scientific research. As … of Squarepoint Provision delivery of multicast inter and intra region between colo to colo, colo to DC, or DC to colo Project delivery/management collaborating with stakeholders, intraday desk, internal teams and external vendors. Manage all aspect related to collocation sites: site access, equipment procurement, logistics, contract management, capacitymanagement (power, space, servers, network ports, etc.), performance management, service availability, connectivity, compute and market data delivery Ensure comprehensive operational control and reporting, providing actionable information to optimize the performance of the trading infrastructure. Build/update procedures and documentation Implement and support changes to more »
IT Service Desk. best use of the Orama Enterprise architecture model. Functional Accountabilities Promote the successful implementation of the digital transformation strategy. Provide Project Management and Technical Lead function for all group Business System implementations. Mentor the Business Analysis function in realising business requirements into actionable deliverables. Manage vendor … team has a deep understanding of performance of its Business Systems. Drive digital adoption of Business Systems to ensure operational excellence. Support the Knowledge Management System with the required business processes and process mapping. Continue to look externally for best practice and technological advancements in business systems. Line management of the Business Systems team ensuring an effective mix of capacitymanagement, on time delivery and development of the team. Resolve stakeholder pressure on your team and conflict of priorities. Maintain costs to agreed allocated product budgets. Effective Business System management and auditing in accordance with more »
Powershell or Bash Experience with Sailpoint IAM Desired Skilled in user-focused automation Experience in automation of software delivery through repeatable scripts AWS availability & capacitymanagement Experienced in systems integration History supporting integration testing activities Complex root cause analysis exposure more »
Manchester Area, United Kingdom Hybrid / WFH Options
Montash
Powershell or Bash Experience with Sailpoint IAM Desired Skilled in user-focused automation Experience in automation of software delivery through repeatable scripts AWS availability & capacitymanagement Experienced in systems integration History supporting integration testing activities Complex root cause analysis exposure more »
Business Analyst (Endur) – Finance Consultancy - £100k – (Hybrid – London) About Us We are a leading global consultancy firm specializing in trade lifecycle management solutions. We offer a comprehensive suite of services to clients across various industries, including energy, commodities, shipping, finance, and asset management. The Opportunity We're looking for … Loss (PnL), including analysis and explanation. Expertise in Endur Greeks and pricing models for various power products. Solid understanding of Power Purchase Agreements (PPAs), capacitymanagement (both gas and overall), storage solutions, and swing options. Proven minimum of 5 years working with Openlink Endur, version 14 or later. more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Reed Technology
future customer requirements. You will co-ordinate all Service Design and Transition activities working closely with Project Teams, Workstream Leads and the Service Assurance Management Teams to capture the production Service Design and Service Transition requirements. You will ensure that these requirements are understood, considered and addressed within the … Experience of collaborating with multiple stakeholders to successfully onboard all new and changed solutions delivered into the production environment A demonstrable understanding of Availability Management, CapacityManagement and Information and Governance Experience of project delivery and working within a governance framework This role also comes with an more »
Experience of collaborating with multiple stakeholders to successfully onboard all new and changed solutions delivered into the production environment A demonstrable understanding of Availability Management, CapacityManagement, and Information and Governance Understanding of ITIL Experience of project delivery and working within a governance framework Experience of security more »
Skills and Behaviours from the Success Profiles framework. These are role specific and in line with the DDaT Capability Framework. Technical Skills Availability and CapacityManagement Bridging the Gap between the Technical and Non-technical Governance Information Security Making and Guiding Decisions Strategy Turning Business Problems into Technical more »
Skills and Behaviours from the Success Profiles framework. These are role specific and in line with the DDaT Capability Framework. Technical Skills Availability and CapacityManagement Bridging the Gap between the Technical and Non-technical Governance Information Security Making and Guiding Decisions Strategy Turning Business Problems into Technical more »
Skills and Behaviours from the Success Profiles framework. These are role specific and in line with the DDaT Capability Framework. Technical Skills Availability and CapacityManagement Bridging the Gap between the Technical and Non-technical Governance Information Security Making and Guiding Decisions Strategy Turning Business Problems into Technical more »
Skills and Behaviours from the Success Profiles framework. These are role specific and in line with the DDaT Capability Framework. Technical Skills Availability and CapacityManagement Bridging the Gap between the Technical and Non-technical Governance Information Security Making and Guiding Decisions Strategy Turning Business Problems into Technical more »
Skills and Behaviours from the Success Profiles framework. These are role specific and in line with the DDaT Capability Framework. Technical Skills Availability and CapacityManagement Bridging the Gap between the Technical and Non-technical Governance Information Security Making and Guiding Decisions Strategy Turning Business Problems into Technical more »
Birmingham, West Midlands (County), United Kingdom
United Kingdom Government
Skills and Behaviours from the Success Profiles framework. These are role specific and in line with the DDaT Capability Framework. Technical Skills Availability and CapacityManagement Bridging the Gap between the Technical and Non-technical Governance Information Security Making and Guiding Decisions Strategy Turning Business Problems into Technical more »
Skills and Behaviours from the Success Profiles framework. These are role specific and in line with the DDaT Capability Framework. Technical Skills Availability and CapacityManagement Bridging the Gap between the Technical and Non-technical Governance Information Security Making and Guiding Decisions Strategy Turning Business Problems into Technical more »
maintain REXX procedures (CMS and VSE) for supporting and automating system functions, developer tasks and operator tasks. Implement, maintain and support mainframe performance and capacitymanagement: CPU, Disk Space (VSAM catalogs, Dynam Disk pools, Virtual Tape libraries), OSA Network adapters, CICS user experience. Implement, maintain and support logical more »
Cove, England, United Kingdom Hybrid / WFH Options
Gama Aviation
Qualifications and Experience required: Sound experience within Business Intelligence development Experience using Power BI dataflows to manage data from multiple sources Understanding of database management systems and ETL frameworks Knowledge of SQL, M Query and DAX, ideally with some capability in R scripting Ideally some experience in a professional … services sector, providing analysis of labour metrics and capacitymanagement Skilled in business analysis, translating business requirements into technical specifications Excellent problem-solving capabilities, proactive in working with stakeholders to overcome issues Comfortable working with a range of stakeholders of varying levels of seniority and job role Willingness more »
experience (e.g. MuleSoft, SAP or Salesforce) • Experienced with microservices • Experience managing offshore teams • Deep understanding of iterative delivery practices, including product-oriented delivery • Stakeholder Management c-suite down Proven track record of: • Roadmap Planning • Governance set up and management • Supplier management • Release & technical change management • Demand … capacitymanagement Benefits: • Bonus up to 30% • Private medical insurance • Competitive pension scheme • Staff discounts and offers Please apply for more information more »
We have an excellent Service Design & Transition Management Analyst job opportunity on a 2 year FTC/Permanent basis with our client based in Manchester, which is hybrid/flexible working 2 days per week in the office. Candidates who are interested in applying for this position should be … Service Design and Transition requirements. Collaborated with multiple stakeholders to successfully onboard all newand changed solutions delivered into the production environment. Understanding of Availability Management, CapacityManagement and Information and Governance. Experience of project delivery and working within a Governance framework. Experience of security system implementations preferred. more »
changed services Experience of collaborating with stakeholders to successfully onboard all new and changed solutions delivered into the production environment Demonstrable understanding of Availability Management, CapacityManagement and Information and Governance Understanding of ITIL Experience of project delivery and working within a governance framework Experience of security more »
see the full range of benefits we offer please see our Moorfields benefits document. Job description Job responsibilities Skills needed for this role Incident management: You can identify and register incidents, gathering the required information and allocating it to the appropriate channel. Problem management: You can investigate problems … of the level of a problem (for example, strategic, tactical, operational). You can contribute to the implementation of remedies and preventative measures. Change management: You can implement simple changes based on requests for change. You know how to apply change control procedures. Asset and configuration management: You … maintain secure configuration and accurate information, controlling IT assets in one or more significant areas, and verifying location and state of assets. Availability and capacitymanagement: You know how to manage service components to ensure they meet business needs and performance targets. Continual service improvement: You can implement more »
motivated and skilled Platform (Infrastructure) Engineer to join our team in Aberdeen . As Platform (Infrastructure) Engineer you will be responsible for the leadership, management, and delivery of platform services to consistently meet current and future requirements of the business and will support the business objectives by providing safe … with business requirements Ensure on-going security, performance, stability, maintenance, and monitoring of the Infrastructure hardware and services Responsible for IT vendor/partner management and delivery assurance Provide technical guidance on infrastructure elements of IT projects Perform system administration tasks on system platforms such as UNIX, Windows, VMWARE … security and design policies and standards are adhered to Supports Manager Platforms and supply chain to support IS operations sourcing strategy and partner relationship management Supports Manager Platforms with the development of the annual IS operations budget from a platform infrastructure perspective Provides input for the Manager Platforms to more »