success is built on teamwork, courage, innovation, and an unwavering commitment to excellence. WHAT'S THE MISSION FOR THIS ROLE? We're seeking a Change Partner (with strong D2C background) to drive and embed critical changes in our business areas aligned with our business strategy. The role is a … key member of the HR, Change and Transformation community and occupies a unique position taking view across the entire organisation with aim of optimising the effectiveness of functions and teams. You'll collaborate closely with leadership and other key functions to design, implement, and monitor changemanagement plans, fostering a culture of continuous improvement and organizational effectiveness. WHAT DOES THIS ROLE DO? As our Digital Change Partner, you will be responsible for: Partnering with leadership to develop changemanagement plans focusing on communications, capability, capacity, and culture. Collaborating with the Digital and Brand more »
and values continuous improvement, ensuring we stay at the forefront of global technology advancements. The Channel & Consumer Proximity Lead will ensure roadmap, demand, testing, change, adoption and ultimately value creation of the Channel and Consumer Product portfolio. Scope of Channel product family (primary): experience center & stores and omni sales … Proximity Specialist(s)who will highly contribute to the demand process ( qualifying the demand and produce documents (canvas) to feed Product Teams ), testing and changemanagement for their respective perimeters. You will report to the BrandCos Proximity Director, building jointly the strategy and long-term roadmap for the … the voice of the domains in the BrandCos. You animate the key user community in strong collaboration with global BPOs. She/He drives changemanagement activities and support the deployment of functional products. You have a deep knowledge of local legacy products. Capturing affiliates' needs and specificities more »
Aberdeen, Scotland, United Kingdom Hybrid / WFH Options
Cognizant
and data driven conflict management. Drive technical and procedural improvement across support. Identifying scope of automations and drive improvements. Experience following ITIL processes – Incident Management, Event Management, ChangeManagement, Request Management, Problem Management, Patch, Release & Deployment Management. Key Responsibilities: Ready to work on 24x7 … can be implemented. Able to work 1st/2nd Line work under strict SLAs Deploy CI/CD pipelines and repositories. Azure user, device management and governance Demonstrate ownership of incident tracking, triage, mitigation, and resolution . Adapt to a diverse and changing environment. Initiating process changes designed to … resolution in accordance with SLAs/SLOs/KPIs designed for the customer initiative. Identify patterns from customer reported issues and drive proactive problem management activities to reduce repeated customer incidents. Generate required reporting, documentation for measuring key KPIs for the initiative and contribute to stakeholder communications by providing more »
Birmingham, West Midlands (County), United Kingdom Hybrid / WFH Options
Jumar Solutions
Role: Change Manager (ServiceNow) Salary: Negotiable Location: Birmingham (Hybrid working) We are currently working with a large scale IT Service organisation based in Birmingham, who are looking for a Change Manager to join the organisation, who will play a huge part in the day-to-day operation of … the business. The client align to ITIL best practices and there will be a focus on driving improvements in the delivery of the ChangeManagement function. You will oversee all aspects of Operational ChangeManagement, from overall process governance through to ongoing improvements being implemented into … the current process. You will own, promote and enforce the ChangeManagement process and ensure that changes are logged, prioritised, categorised, assessed, authorised, planned, scheduled, and are introduced in a controlled and coordinated manner. Skills and experience required: Excellent experience of IT ChangeManagement within a more »
Greater Bristol Area, United Kingdom Hybrid / WFH Options
Ignite Digital Talent
IT Change and Configuration Analyst/Changemanagement Analyst/IT Change Analyst Location: Bristol Type: Full-Time | Flexible Hybrid Working Are you passionate about driving change and maintaining seamless IT service operations? We have an exciting opportunity for an IT Change and Configuration … Technology team who are supporting a large transformation programme. The Role As a key player in our IT department, youll manage and enhance our Change and Configuration Management processes, ensuring accuracy, efficiency, and alignment with our business goals. Your efforts will support the smooth delivery of IT services … and provide invaluable insights to stakeholders. What Youll Do Lead the end-to-end Change and Configuration Management processes, including CABs and Forward Schedule of Change. Administer the Configuration Management System (CMS) and maintain data quality. Provide actionable insights through detailed management reports on IT assets more »
Birmingham, Warwickshire, United Kingdom Hybrid / WFH Options
This is a fantastic opportunity for a Junior Change and Training Analyst to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide. br br Making sure you fit the guidelines as an applicant for this role is essential … in the UK without restrictions An understanding of our technical products including SAP is not essential, on the job training is provided Role Info: Change and Training Analyst UK Remote/Visits to Client Sites as Required £40,000 per annum Plus Benefits Permanent br - Full Time Level: Junior … collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. br br The Opportunity: Changemanagement and training is a key part of the SAP strategy, product portfolio and our growth strategy to accelerate the development of our more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Recruitment Revolution
This is a fantastic opportunity for a Junior Change and Training Analyst to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide. ** Candidates must be able to work in the UK without restrictions ** ** An understanding of our technical … products including SAP is not essential, on the job training is provided ** Role Info: Change and Training Analyst UK Remote/Visits to Client Sites as Required £40,000 per annum Plus Benefits Permanent - Full Time Level: Junior - 2-4 Years Experience Product/Service: Global authority in Enterprise … We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. The Opportunity: Changemanagement and training is a key part of the SAP strategy, product portfolio and our growth strategy to accelerate the development of our more »
looking to hire a Senior Cloud Transformation Consultant to join the team. The successful candidate will have extensive ITIL experience (best practice/incident management/changemanagement) and will be ITIL certified alongside extensive experience transforming end clients businesses technology platforms (Advising on migrating to cloud … behaviours, and coach/develop junior members of the team. Key skills: Extensive ITIL experience and certified (ITILv4 best practices and frameworks, including Incident Management, ChangeManagement, Problem Management, and Service Desk operations Proven experience managing operating model transformations with ability to work internal & external stakeholders … and audits of existing cloud operating models to identify areas for improvement. Deliver digitally enabled business outcomes using your experience in strategy development, service management, agile delivery, DevOps, business process mapping and organisational design. Monitor/evaluate the effectiveness and maturity of cloud operating model transformations, adjusting as needed more »
and Recruiting Data Governance strategy, a pivotal enabler to BCG’s Transformational programs. You will define and deliver the global data vision, roadmap and changemanagement plan to ensure outcome-based, end to end data capture, governance, and intelligent insight for the Candidate and Recruiting data domain. You … Break down the roadmap initiatives into actionable deliverables, engaging cross- Product Portfolio teams as needed Ensure that areas of priority are identified (e.g. Metadata Management, Data Lineage, Data Quality) and a cohesive action plan is developed to ensure impactful value-add to end customers Clear narrative and articulation of … and controls are implemented to enable efficient data use globally. Leading activities related to the Candidate and Recruiting’s Data Governance strategy, including: Metadata Management, Data Lineage, Master Data mgmt., Data Quality, Data Architecture, and informing Data Product development priorities Sharing and adopting best practices, external and internal (across more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
JLA Resourcing Ltd
Job Title: Change Manager Salary: £45,000 + Aprox £5,000 a year on-call Location: Hybrid Working, 1 day a week in West Birmingham Location Working Hours: Mon-Fri 08:30-17:00 and On-call 7 days in a month Travel Required: Yes occasional Job Description: Our … client is seeking a proactive and experienced Change Manager to oversee and drive improvements within our Operational ChangeManagement function. You'll own and manage all aspects of the process, ensuring changes are effectively logged, assessed, authorised, and implemented with minimal risk to services. Key Responsibilities: Own … enforce, and promote the ChangeManagement process. Manage change schedules and ensure changes meet objectives. Track and report on rejected, approved, and completed changes using ServiceNow. Collaborate with stakeholders and suppliers to evaluate risks and communicate impacts. Chair and coordinate Change Advisory Board (CAB) meetings. Support more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
JLA Resourcing Ltd
Job Title: Incident & Change Manager Salary: £45,000 + Aprox. £5,000 a year on-call Location: Hybrid Working, 1 day a week in West Birmingham Location Working Hours: Mon-Fri 08:30-17:00 and On-call 7 days in a month Travel Required: Yes occasional Job Description … Our client is seeking a proactive and experienced Incident & Change Manager to oversee and drive improvements within our Operational ChangeManagement function. You'll own and manage all aspects of the process, ensuring changes are effectively logged, assessed, authorised, and implemented with minimal risk to services. Key … Responsibilities: Own, enforce, and promote the ChangeManagement process. Manage change schedules and ensure changes meet objectives. Track and report on rejected, approved, and completed changes using ServiceNow. Collaborate with stakeholders and suppliers to evaluate risks and communicate impacts. Chair and coordinate Change Advisory Board (CAB more »
strong relationships across Commercial teams, understand the business domain, and is accountable for articulating the technology roadmap to achieve business outcomes. Excellence in relationship management, demand management, strategic planning, matrix collaboration, and clear communications are key skills required to delivering consolidated roadmaps, identifying business needs, and implementing innovative … participant in the strategic business planning process. Design, implement and manage effective technology governance processes for the business areas within their remit, including demand management, prioritisation, and dependency mapping. Act as the DTE escalation point for projects and operations. Articulate and maintain a technology roadmap to support and advance … the needs of the International business whilst maintaining alignment with global DTE processes. Provide advice, suggestions on how processes can be improved, and lead changemanagement, where required. Work closely with DTE Compliance, Internal Audit, and Quality Assurance groups as needed to ensure compliance with all appropriate regulations more »
London, England, United Kingdom Hybrid / WFH Options
Altum Consulting
to streamline processes and enhance efficiency. Team Leadership: Building and leading a high-performing finance team, fostering a culture of continuous improvement and innovation. ChangeManagement: Driving changemanagement initiatives across the Finance function, ensuring smooth transitions and stakeholder buy-in. Cross-Functional Collaboration: Partnering with … and develop innovative solutions. Excellent communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels. Strong leadership and changemanagement skills, with the ability to drive organisational change and motivate teams. Advanced proficiency in financial analysis and reporting. A strong understanding more »
working. Your future duties and responsibilities As part of the successful and expanding Business Consulting and Service Advisory Practice within GTO UK, our Service Management Consultants work alongside a wide variety of clients to deliver tailored service management solutions throughout the entire service management lifecycle. We are … As a Security Service Architect, you'll work with a wide range of clients - often on-site - supporting them with solutions across the service management lifecycle. This will include developing strategies, delivering process overviews, and designing and assuring new solutions and improvement initiatives. You will play a pivotal role … in shaping service management strategies that influence business outcomes and operational excellence for our clients. Using real-world examples from our broad client base, you'll also be adaptable to rapid changes, leveraging the constant introduction of new frameworks and technology trends. You'll mentor junior consultants, fostering their more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
West Midlands Combined Authority (WMCA)
engagement throughout the transformation journey. Technology and Innovation : Champion the right technology, platforms, and systems to ensure value for money and enhance digital capabilities. ChangeManagement : Lead changemanagement efforts to embed new ways of working and ensure organisational alignment with the digital transformation strategy. Whats … essential Proven experience in leading digital and data transformation programmes in complex, busy, and fast-paced organisations. Strategic planning, programme, and changemanagement skills. Ability to develop and execute strategic roadmaps and identify quick wins. Expertise in governance, cost efficiency, and 'spend to save' initiatives. Influential and persuasive … leadership and stakeholder management skills. Ability to communicate complex concepts clearly and persuasively to different audiences. Experience in working with technology architecture, service design teams, and in a matrix environment. Were looking for a results-oriented, innovative and analytical thinker with a drive for change. You will enjoy managing more »
Employment Type: Contract, Part Time, Work From Home
Business Consulting and Service Advisory Practice within GTO UK, our Service Design Consultants work alongside a wide variety of clients to deliver tailored service management solutions throughout the entire service management lifecycle. We are now seeking to grow our team of experienced specialists, focusing on areas such as … As a Service Design Consultant, you'll work with a wide range of clients - often on-site - supporting them with solutions across the service management lifecycle. This will include developing strategies, delivering process overviews, and designing and assuring new solutions and improvement initiatives. You will play a pivotal role … in shaping service management strategies that influence business outcomes and operational excellence for our clients. Using real-world examples from our broad client base, you'll also be adaptable to rapid changes, leveraging the constant introduction of new frameworks and technology trends. You'll mentor junior consultants, fostering their more »
Greater London, England, United Kingdom Hybrid / WFH Options
Banijay Entertainment
to the Chief Digital and Innovation Officer, this role will oversee a large-scale program focusing on cloud-based solutions (primarily AWS), Media Asset Management (MAM) integrations, and the modernization of content workflows. The role requires a blend of technical expertise, project management excellence, and global leadership to … of projects, ensuring adherence to timelines, budgets, and scope. Team Leadership: Lead cross-functional teams, fostering collaboration and accountability across departments and geographies. Risk Management: Anticipate bottlenecks, balance business needs with technical constraints, and proactively mitigate risks at multiple levels. Cloud Integration Expertise: Oversee the migration and integration of … AWS infrastructure, ensuring operational continuity and scalability. Documentation & Reporting: Maintain detailed project documentation, including progress reports, roadmaps, and risk assessments, ensuring transparency and alignment. ChangeManagement: Guide and manage organizational change to ensure smooth adoption of new technologies and workflows. Essential Experience & Skills 7+ years of experience more »
Leicester, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
McCabe & Barton
Hybrid 2/3 days in) PERMANENT *UK Citizens only - no sponsor* *5 year STRONG PMO background essential* A background in modernisation and business change within the F&B and/or FMCG or consumer goods sector would be beneficial in this role; to tackle business change within … understand the requirements of the sector along with it's challenges. ABOUT THE ROLE: The PMO Manager will be responsible for overseeing the project management pillar of the programme and managing the governance of the portfolio of initiatives that form part of the Modernisation Programme. The role will involve … developing and implementing project management methodologies/tools and providing guidance and direction to project teams. The PMO Manager will work closely with stakeholders at all levels of the organisation to ensure that projects are delivered on time, within budget, and to the required quality standards. KEY RESPONSIBILITIES: Develop more »
Milton Keynes, England, United Kingdom Hybrid / WFH Options
FCDO Services
direction on technology and implementation, and taking the lead on service transition activities, youll ensure were always future-ready. This will include consulting on change and service priorities with senior customer stakeholders. Youll also shape continuous evolution and improvement through people, by playing a proactive part in coaching and … the role substantial experience of monitoring tools, operating systems and applications, and general networking and remote-working technologies. Your skillset spans asset and configuration management, availability and capacity management, continuity management, incident management, changemanagement, and continual service improvement. Always focused on the user more »
Buckinghamshire, United Kingdom Hybrid / WFH Options
direction on technology and implementation, and taking the lead on service transition activities, youll ensure were always future-ready. This will include consulting on change and service priorities with senior customer stakeholders. Youll also shape continuous evolution and improvement through people, by playing a proactive part in coaching and … the role substantial experience of monitoring tools, operating systems and applications, and general networking and remote-working technologies. Your skillset spans asset and configuration management, availability and capacity management, continuity management, incident management, changemanagement, and continual service improvement. Always focused on the user more »
United Kingdom, Four Forks, Somerset Hybrid / WFH Options
NRL Recruitment
Job Title: Business Change Lead Location: Either Bridgwater, Bristol, Suffolk or London on a hybrid working basis Role: FTC 6-12 months We are currently looking to recruit the Business Change Lead who will Directly Report to the Business Change Manager. If you are successful you will … support the Lead with the holistic Business Change strategy and implementation of business change activities across the Digital and IT landscape. You will work closely with their peers in Digital & IT in the areas of Delivery Assurance, Testing, Information Management and Integration. Job Purpose/Overview Supporting … the Business Change Manager in continuous improvement of the Business Change strategy across the multi programme and project Digital and IT team (circa 80 people) delivering functional and technical change to HOC/SZC Manage the delivery of the multiple Business Change workstreams embedded within programme more »
City of London, London, United Kingdom Hybrid / WFH Options
Oakleaf Partnership
the training and communications workstream on all new projects and expansion efforts for the UK and EMEA. Whilst this role has a focus on changemanagement communications the core area of expertise required is Fieldglass Training. The role includes writing effective changemanagement communications and plans … advanced levels of SAP Fieldglass which includes an understanding of the User Interface. The role requires the individual to work with the implementation project management team on a day-to-day basis, gain an understanding of the customer tailored product through design workshops plus UAT and deliver the necessary … training to various users internally and externally. Whilst the role has both a changemanagement and Fieldglass focus there is an opportunity to work with other market leading Vendor Management Systems (VMS). providers. Key Responsibilities: Development of training and communications plan for new implementations and existing more »
Manchester Area, United Kingdom Hybrid / WFH Options
bet365
Who we are looking for A Change and Configuration Engineer, who will play a key role in ensuring changemanagement processes are followed across the Business. The Change and Configuration Management department is responsible for ensuring all risks and regulatory impacts have been assessed at … to evolve. The day to day work is interesting, challenging and fast paced amidst a hardworking and delivery focused company ethos. A background in Change and Configuration Management would be advantageous but not essential. We are looking for a confident analytical person who has a keen eye for … work to deadlines with excellent organisational skills and process orientation. Good understanding of the Microsoft tools (including Word, Excel, Outlook) is required. Understanding of ChangeManagement principles. Pragmatic approach to the administration of governance. Formal technical training or background is desirable. Knowledge of software development principles is desirable. more »
delivery and deployment of new features, enhancements, and fixes to customers. • Implement and enforce ITIL best practices, standards, and procedures for support, including incident management, problem management, changemanagement, and knowledge management. • Proactively identify and recommend opportunities to improve processes, tools, and systems. • Build and maintain … and customers through regular engagement to enhance service delivery. • Collate records and generate reports on product and service performance, presenting findings to the senior management team. Customer and Employee Support: • Provide high-quality support to Feedback Medical's customers and staff via phone, email, and remote desktop, assisting both … Assist in problem investigations, including root cause analysis and prevention identification. Process and Compliance: • Comply with processes and procedures within Feedback Medical's Integrated Management System (IMS), which aligns with ISO 13485 quality management standards and ISO 27001 Information Security standards. • Work alongside the Information Security team to more »
Bridgwater, Somerset, South West, United Kingdom Hybrid / WFH Options
Rullion Limited
Role: Business Change Lead Position: Contract Location: Bristol & Bridgwater - Hybrid Duration: Ongoing Day Rate: £385 p/d PAYE + 36 Days Holiday//£515 p/d Umbrella Type: Full-time Opportunity Are you an experienced Business Change professional ready to lead transformative projects within a … multi-programme, IT-focused environment? Do you excel in managing complex business change workstreams, delivering measurable benefits, and mentoring teams to achieve exceptional outcomes? We're seeking a Business Change Lead to join the Digital and IT team supporting the Hinkley Point C (HPC) Operational IT Programme. This … role is pivotal in implementing and improving the Business Change strategy across an 80-strong team delivering functional and technical change for one of the UK's most ambitious energy infrastructure projects. Principal Accountabilities * Strategic Oversight: Support the Business Change Manager in refining and implementing the Business more »