1 to 25 of 779 Customer Experience Jobs in the UK

can deliver value. Softcat sales opportunities come with big earnings potential and a structured progression path. Plus, you don't need specific qualifications or experience to join us! We can help you reach your goals if you bring us the ambition to succeed. Success. The Softcat Way. Softcat is … are offering opportunities to join the Specialist team either in Networking and Security or Datacentre. Both of which don't require previous knowledge or experience in the sector. We are looking for someone that has a thirst to learn and will enjoy focusing on a specific aspect of technology. … the right technology that solves their business challenges Collaborating with your sales team, cross-functional teams, and external partners to help develop a rich customer experience What we need from you Have a passion for sales and be keen to learn and develop your skill set Demonstrate a more »

can deliver value. Softcat sales opportunities come with big earnings potential and a structured progression path. Plus, you don't need specific qualifications or experience to join us! We can help you reach your goals if you bring us the ambition to succeed. Success. The Softcat Way. Softcat is … are offering opportunities to join the Specialist team either in Networking and Security or Datacentre. Both of which don't require previous knowledge or experience in the sector. We are looking for someone that has a thirst to learn and will enjoy focusing on a specific aspect of technology. … the right technology that solves their business challenges Collaborating with your sales team, cross-functional teams, and external partners to help develop a rich customer experience What we need from you Have a passion for sales and be keen to learn and develop your skill set Demonstrate a more »

People" certification. Purpose Of The Role: To join the Premier Account Team and ensure that the defined account base is managed for growth and customer excellence. The main emphasis of the role is to manage and grow an existing base of spending customers and to re-engage with lapsed … Management team, Category Manager and the vendors, and you will have a team of sales support people to help you deliver a world class customer experience to your growing base of clients. The company’s goal is to grow the number of customers they trade with every month … and to do this you will need to Identify customer’s business strategies and promote my client as first choice for all relevant requirements. You will need to develop influential relationships with key decision makers within every customer and ensure we maximise delivery of the company’s product more »

Summary Posted: 18 May 2024 Role Number: Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience that s unlike any other. As a Specialist, it starts with you discovering customers needs. And with the support of your store … temporary. Key Qualifications You have agility to learn new products and features with an interest in technology, particularly Apple products. Ability to deliver great customer experiences in any environment and to be invigorated by constant personal interaction. Strong communication skills that let you converse as freely and comfortably with … visual merchandising or assisting team members. Always curious, you stay on top of news about products and initiatives, ready to apply your learning in customer interactions. You ll be provided with training to be successful. Your success is measured by team and individual productivity as well as overall store more »

responsible for providing subject matter expertise and guidance to Business teams and and Partners that own the day to day management and safeguarding of customer information and protection of physical/logical assets of the company. Experience of working with and influencing various levels of management, building relationships … decisions, problem solve and work within teams. Can demonstrate flexibility and agility to move between role types within teams. Will have clear subject matter experience within one or many security domains and an ability to connect and work across multiple domains. Can demonstrate knowledge of their area articulated through … and technology. Ability to contribute to the development of strategies (and/or service strategies) within their area and understand the importance of the customer experience and how this can be affected by service impacts. Will have a high level, broad end to end understanding of our business more »

A rapidly growing manufacturer and distributor of high quality and innovative LED lighting products and wiring accessories for a global customer base. The Group supplies a blue chip and diversified customer base of trade distributors, retailers, wholesalers, and project developers with a wide range of products which broadly … entering product listings, pricing, and promotions Taking ownership of the end-to-end process, from product upload to order fulfilment, to enhance the overall customer experience. The Person To be considered for the role of Amazon Account Manager, you must possess the following attribute Analytical with strong focus on … attention to detail. Experience of fully managing a busy retail account (ideally both UK and international) Confident using Advertising Console. Strategic thinking with a creative mindset and passion for innovation. Strong project management skills with the ability to prioritise tasks and meet deadlines in a fast-paced environment. Commercially more »

Defence industry. The role will be key in establishing a brand new Helpdesk for the project. You will be responsible for delivering world-class customer service representative of the Client, managing scheduling and acting as the key point-of-contact for all maintenance provisions across the contract. Your key … at all times Monitor emails, purchase orders and other potential contact points within the contract Monitor Service Requests on the CAFM system. Providing excellent customer experience at all times Role Requirements Experience in a scheduling role, booking tradespeople and engineers for appropriate jobs Exceptional customer service … skills Ability to work under pressure and to strict timescales Call operator experience Strong IT skills You must be able to pass BPSS Clearance What is on offer: Salary: £26,500 6% contribution to appropriate pension scheme 25 days annual leave Employee discount, reward schemes, training opportunities and an more »

award-winning tech & services company, who provide software, data, and Call Centre services to global companies. This is a fantastic opportunity for an outgoing, customer-focused individual. THE ROLE: As an Account Manager, you will be responsible for providing a fantastic customer experience, providing 1st line support more »

role for you! We are delighted to partner with one of the leading telecommunication businesses across the Southwest who are celebrated for their extraordinary customer satisfaction ratings. Our client is a well-established business with exceptional expertise in Hosted VoIP Phone Systems, Business Mobile, Business Broadband, MDM Solutions, etc. … to join them on a full-time permanent basis. As an integral member of the support team, you will be highly motivated to resolve customer queries instantly through a proactive and conscientious approach. On offer is a very competitive salary and: Benefits: Hybrid working Inclusive and supportive work environment … Ongoing training and support Career progression opportunities Free parking Day off on your birthday Company socials Your Responsibilities: Provide exceptional technical customer support across a wide range of business telecoms, business internet, mobile products, etc. Be the first point of contact for customer queries, diagnosing and troubleshooting technical more »

Business Applications Developer 'Full stack front end and back end development of application widgets to improve customer experience & optimise internal work flows to integrate with CRM.' £45000 + Bonus + Benefits East Midlands (Office Based) Commutable from Milton Keynes, Northamptonshire, Bedfordshire, Cambridgeshire, Leicestershire, Banbury, Oxfordshire, Warwickshire, North Buckinghamshire more »

standard processes, CI/CD, and test coverage. Qualifications We strongly encourage anyone with the below to apply: You are a self-starter with experience in delivering research + models to production to drive tangible commercial benefits and improved customer experiences. You thrive in working autonomously to drive … impact in a fast-paced cross-functional business. PhD or MSc or equivalent a numerate subject: Machine Learning, Computer Science, Statistics, or similar Demonstrable experience of applying, researching, and developing sophisticated statistical/ML methods to drive value in a commercial setting, Ability to deliver projects on time, taking … project briefs and refining them to strong results. Exposure to Python data science stack Knowledge and working experience of AGILE methodologies. Proficient with SQL. Familiarity with Databricks, Spark and geospatial data/modelling are a plus. Additional Information Why choose us? This is your opportunity to be at the more »

per week Salary £32,000 per annum We are seeking a skilled professional with a passion for forecasting and a dedication to enhancing the customer experience. Join our team and play a pivotal role in effectively planning and forecasting to meet customer demand while optimizing service delivery. The … live operation daily. Providing detailed analysis of real-time variance to plan and liaising directly with stakeholders to provide regular updates and recommendations. Proven experience of leading a team Experience of conducting one-to-ones/appraisals and mentoring of individuals Performance management skills Proven experience of … make independent balanced decisions and adapt quickly in reactive situations, working effectively either independently or as part of a team. What you will Need: Experience in forecasting on a weekly/monthly/annual basis Sound knowledge of the planning cycle Good understanding of contact centre/call centre more »

in deposits within the first two years, we are on a strong trajectory for future growth. We are seeking an experienced, solution-oriented, and customer-focused individual who thrives in an agile environment. The successful candidate will play a pivotal role in defining the Payments Experience product roadmap … overall business objectives. Join a leading global financial institution with a strong foundation for future growth Play a key role in shaping the Payments Experience product roadmap Work within a diverse and inclusive team passionate about new technology What you'll do: As our Payments Product Manager, you will … will lead one of our major front-end squads while also partnering with our European Expansion squad. Your role will involve defining the Payments Experience product roadmap, managing the in-market product, driving alignment with partner teams, and demonstrating an experimentation mindset. You will also ensure adherence to regulations more »

to develop eCommerce sales growth, looking to find and onboard new eCommerce customers. * Maximizing of eBay selling opportunities and maintaining satisfaction score. * Providing excellent customer service to enhance customer experience. * Managing the day-to-day running of the Parts Sales team, including workload and people management. * Managing all … part sales, warranty & postproduction. * Developing professional and productive relationships with customers, colleagues, and suppliers. Applicants must have: * A minimum of five years Business development experience, specifically working on online marketplaces, social media etc * Entrepreneurial flair to identify new business opportunities * A positive attitude with excellent communication and customer more »

Advise on hygiene and housekeeping, factory fabrication and food handling practices to ensure products are produced in a food safe environment.  Ensure compliance to customer's requirements and standards and the BRC Global Standard for food safety.  Provide information and expertise to external stakeholders on all food safety and … Advise on food safety and hygiene.  Training of staff on food safety and hygiene to develop a food strong safety culture.  Ensure maintenance of customer and raw material specifications.  Liaise and co-operate with the directors and production and commercial teams to ensure that customers are supplied with food … with a sense of priority for deadlines and attention to detail.  Excellent decision making and problem-solving skills.  A passion for delivering an outstanding customer experience.  Ability to be flexible to meet business needs.  Excellent interpersonal and communication skills (written and verbal).  A team player.  Self-motivated and more »

team are accountable for the management, welfare and wellbeing of all employees working within MBNL, that enable Three and BT-EE to deliver best customer experiences. The Health, Safety, Quality and Environment team, working within the People team, is responsible for the management of Health and Safety, Quality and … with external bodies with responsibility for management system certification. What we are looking for: Extensive knowledge of quality, health, safety, and environmental management systems Experience of developing and implementing quality, health, safety, and environmental systems. Extensive knowledge of ISO 9001, 45001, 14001 and 19011. Trained and experienced Lead Auditor. … the control of sub-contractor operations. Addresses behaviours that conflict with our values and health, safety, and wellbeing safety commitments Nice to have: Telcom experience HSEQ higher level qualifications e.g. NEBOSH or IOSH Knowledge of other management system standards (ISO27001, ISO55001, ISO22301) MBNL is owned equally by EE and more »

Job Title: Technical Experience Specialist Department: Customer Support Company Overview: Our client is a renowned provider of innovative technology solutions. They are committed to enhancing customer experiences through cutting-edge products and exceptional support services. Job Description: We are seeking a dynamic and detail-oriented Customer Experience Specialist/Analyst to join our Custome... more »

breaking these into actionable quarterly, monthly, and personal goals Market Insight : Keep a pulse on the market, gathering data on trends, competitor activities, and customer needs to inform our sales strategies Relationship Management : Build and maintain strong relationships with new and existing OEMs and the VETUS dealer network Sales … sales activities, managing daily operations and actively addressing any deviations from planned outcomes. You will report to the VETUS Branch Manager in the UK Customer Satisfaction : Handle customer complaints with a proactive approach, aiming for resolution and maintaining high levels of customer satisfaction Reporting and Analysis : Deliver … to engage with clients and prospects directly Your ability to communicate is exceptional, and you are fluent in the English language You have a customer-focused approach, adept at resolving issues and building lasting relationships About VETUS Founded in 1964, VETUS sets the global standard in the design and more »

branch offices abroad and will require some limited travel both within and outside the UK. The ability to think logically about problem solving and experience writing software in a high level structured language will be needed and some experience with electrical wiring is desirable. Some prior mechanical knowledge … Work with branch offices in USA, India and China and with ESTUN Automation in China to provide industry leading products and a world-class customer experience Required Qualifications & Experience Training will be given in areas which are new to the applicant. Degree or similar higher qualification in … A background in communications using serial, Ethernet and similar media. Experienced in programming industrial automation/manufacturing machines Having a thorough working knowledge and experience of 3 or more of the following will be beneficial: Implementing and commissioning stand-alone automation computers; e.g. PLC or Motion Controller. Good knowledge more »

with a proven track record of leading and managing engineering teams, then we want to hear from you. A strong technical background with development experience is essential, along with excellent leadership, communication, and interpersonal skills. You’ll be accountable for a number of teams within the organisation in which … and meeting the objectives. Each team will be focused on delivering a host of new features and functionality that will continue to enhance our customer experience, whilst improving the overall efficiency and effectiveness of our core systems. You will work closely with a Head of Product, Principle Agile more »

meters to all consumers by the end of 2020. The infrastructure is now live and DCC must ensure that we have the internal and customer facing processes and systems that allow us to operate at scale with our national customer base. We’re looking for an experienced and … demand in a timely and cost-efficient manner. The role holder will also ensure the optimisation and traffic management capability of the network delivers customer needs driving efficiency of existing and future network traffic flows. What will you be doing? and motivate a team that is responsible for assuring … term network capacity from our suppliers and partners to scale their networks in the most cost effective manner, whilst ensuring delivery of an excellent customer experience in line with key performance metrics and indicators to our suppliers, in a compelling way, the formal submission of the Demand Forecast more »

KGSO), you will play a pivotal role in enhancing the efficiency of our Service Logistics & Supply Chain (SLSC) operations while ensuring compliance and maximizing customer satisfaction. Focused on the UK calibration and repair customer programs, you will leverage your expertise in supplier management to drive revenue generation and … ensuring alignment with contractual obligations and attention to detail. Provide timely and accurate quotations for sub-contract prices through the Sales system, catering to customer needs. Manage the daily prioritization of customer orders, proactively communicating status updates and addressing escalations as needed. Respond promptly to customer queries … documenting information for clarity and reference. Process new customer requests efficiently, coordinating with suppliers and logistics to ensure timely execution. Monitor and manage Turn Around Time (TAT) for outsourced jobs, adhering to customer contractual commitments. Handle requests to verify the status of received items or other processing steps more »

of warming. We #deliver net zero transport through our pioneering and multi award-winning Sun-to-Wheel platform: developing, delivering and operating world class customer-focused electric vehicle charging networks powered by solar energy and batteries. We support the success of our networks and the EV transition through driving … a comprehensive data strategy aligned with the company's overall goals and objectives. Identify opportunities to leverage data assets to enhance EV charging infrastructure, customer experience, and operational efficiency. Be a Leader : Manage, grow and shape the data team, nurturing capabilities and fostering data maturity within the organization. … development of advanced analytics capabilities to derive actionable insights from data. Collaborate with cross-functional teams to identify business opportunities, optimise processes, and improve customer engagement through data-driven decision-making. Leadership and Development : Build and lead a high-performing data team, including data engineers, analysts, and scientists. Provide more »

the business every day. Job Description We are looking for a Engineer Manger to join our software delivery team to use their skills and experience to guide the team of engineers. The ideal candidatewill guide the successful outcomes of the team, and take a strategic view across adjacent teams … and model the L&G behaviours of being Straightforward, Collaborative and Purposeful. What you'll be doing Seeking opportunities to leverage engineering skills and experience across other adjacent engineering teams to ensure that we are delivering great outcomes to our customers as effectively as we can. Using creative problem … we create. Helping your team to ensure that all customers and stakeholders are treated fairly in line with Legal & General’s principles on the Customer Experience and Treating Customers Fairly policy. Qualifications Extensive knowledge of software testing frameworks and strategies. Extensive knowledge of CI/CD and associated more »

real opportunity for learning the sort of challenge you're seeking? Do you strive to give 100% when it comes to service delivery and customer experience? Then look no further...! The role A growing Mac specialist MSP are looking for a 2nd Line Support Technician to join their … tickets, walk-up requests (think tech bar), device builds and processing joiners & leavers. This role is ideal for someone with a few years IT experience who is looking for a process driven company who really push their engineers to get the most out of their potential. The ideal individual … Required Demonstrable experience supporting MacOS/iOS environments to a 2nd line level Comfortable with identity management tools such as Azure AD/Entra ID, JumpCloud or Okta Workforce Basic networking knowledge - DNS, DHCP, TCP/IP Familiar with ITIL environments and working with ITSM tools such as ServiceNow more »