/procedures/work instructions are clearly followed to help improve reliability, efficiency, quality, and cost effectiveness of service components under supervision for example ITIL problem and change processes Accountable for compliance with all IT related processes, policies and work practices Supports the development of future planning and product roadmap … including the ability to explain technical concepts and technologies to the IT workforce Experience and knowledge of cloud application services Excellent problem-solving skills ITIL qualification (foundation at a minimum or similar demonstrated experience) and proven ability of working to the ITIL disciplines Ability to work effectively in a team more »
preference. Client facing experience. D365 CS experience. Experience working in a managed services environment. Some experience in an applications management, support or development role. ITIL Foundation qualification preferred. Has a good working knowledge of service management, working to SLA's and/or experience of working in an ITIL environment. more »
service and support. Maximise productivity and improve service delivery to achieve and exceed SLAs, OLAs and KPI targets. QUALIFICATIONS, SKILLS AND EXPERIENCE • Awareness of ITIL methodologies and best practice • Good working knowledge of Microsoft Word, Excel and Outlook • Previous supervisory experience ESSENTIAL ATTRIBUTES • A real passion for people management and more »
London, England, United Kingdom Hybrid / WFH Options
Pioneer Search
Scripting in SQL and on Unix Systems Knowledgeable across the FX stream of Capital markets end to end Excellent customer facing and communication skills ITIL certified Why this is a great vacancy: The business are developing the London office into a technology hub, you will be joining as the first more »
Excellent customer service skills • Strong and confident presentation skills • Professional verbal and written communication skills • Strong SCCM 2012 knowledge DESIRABLE SKILLS/QUALIFICATIONS: • ServiceNow • ITIL Foundation • Application virtualization (Microsoft APP-V) • Fundamental knowledge across Windows Operating Systems • MS SCCM 2012 If you have the skill required, apply now more »
Knowledge and Experience: SQL Networking experience (Cisco switch, firewalls) Cisco Umbrella Nutanix Hyperconverged Infrastructure support Netapp Experience Knowledge of and/or certification in ITIL 4 If this role looks like something of interest please apply below more »
IT SERVICE DESK/1ST LINE/ITIL/CUSTOMER SERVICE SKILLS/MS WINDOWS/ACTIVE DIRECTORY/WINDOWS SERVER IT SERVICE DESK SALARY - UP TO £26,000 + OUTSTANDING BENEFITS LOCATION - Nr DRIFFIELD Your new role One of the region's most successful businesses is looking to add … of customer service is maintained. What you'll need to succeed The Hiring Manager would ideally like to Hire someone who has worked to ITIL principals and standards previously and would like to receive applications from candidates who have the following key skills and experience: • Customer Service focussed with excellent more »
Knowledge of the latest IT technologies that can be integrated to deliver a world-class IT Infrastructure. Understanding of modern architecture design, based on ITIL principles. Project Management IT governance processes. What you'll get in return Salary - £37,336.00 - £40,221.00 Significant employer contribution to the Local Government Pension more »
centric approach. Willingness to travel to European offices as needed (approximately 20% travel). Experience working in a multinational or global organization. Familiarity with ITIL best practices. Sound interesting? Please apply to discuss in further depth. more »
accountability for all Service Level Agreements related to environment provisioning, component deployments, and quality assurance. Experience: 5- 7+ years commercial experience Solid experience with ITIL Processes for Release, Change and Configuration Management and Quality Assurance Proven leadership experience in managing QA and Release Management teams Strong technical background in software more »
Experience of leading a team of analytical professionals in Telecommunications environment and driving Service Performance improvements through tangible insights. Certified in balanced scorecard professional ITIL Expert Qualification. more »
or property development sector. Education: Bachelor’s degree in informationtechnology, Computer Science, or a related field. Advanced degrees and relevant certifications (e.g., CIO, ITIL, CISSP) are highly desirable. Skills: Strong strategic planning, leadership, and project management skills. Proficiency in enterprise IT systems and infrastructure. Knowledge: In-depth understanding of more »
Agreement terms in at least one of the below: CCNA (R&S), CCNA (WIFUND), CCNA (Security), CWTS/CWNA/CWNP, ACWA/AWCWP, ITIL V3 Foundation Benefits: Quality Pension scheme Development each year to provide better career and salary progression. Network Engineer – Hybrid/Newport more »
and client satisfaction. Required Skills and Experience Proven experience as a Service Desk Analyst or similar role in an enterprise environment. Strong understanding of ITIL principles and IT Service Management best practices. Proficiency in using ITSM tools (e.g., ServiceNow, Jira Service Desk, BMC Remedy). Excellent troubleshooting skills and the … skills. Knowledge of cyber security principles and practices is a plus. Ability to work independently and as part of a team. Relevant certifications (e.g., ITIL Foundation, CompTIA A+, Microsoft Certified: Modern Desktop Administrator) are highly desirable. What We Offer Competitive salary and benefits package. Opportunities for professional growth and development. more »
Northamptonshire, England, United Kingdom Hybrid / WFH Options
S-SA Digital
Engagement Advisor Northampton (hybrid 3 days in 2 days out) Salary is 27k-33k (Depending on experience) Skills: Service Delivery, KPI, SLA, Service Desk, ITIL, M365, Azure, IT Support, 1st line, Cloud, stakeholder management,Customer Service. We're on the hunt for a Customer Service Engagement Advisor, armed with exceptional more »
Manchester Area, United Kingdom Hybrid / WFH Options
TAG
Management, Mobile Itinerary applications and Analytic platforms Knowledge of alternative global online travel booking tools alongside an understanding of API and data integration platforms ITIL/Service based and Project Management qualifications or experience Proficient in the use of MS Office suite Proven record of working in a fast-paced more »
security monitoring & logging (e.g. Microsoft Cloud App Security). Experience with Office 365 and Azure AD security, compliance & auditing. Service Desk management within an ITIL Environment Strong customer focus and customer service attitude. Strong personal organisational skills. Desirable Skills: Experience in utilising Power BI, Forms and Power Automate to gain … business benefit. Awareness of emerging Azure services & Microsoft roadmap. Desirable Certifications, Qualifications Experience: Microsoft 365 Certified Fundamentals ITIL Foundation Company benefits include: Discretionary 10% bonus Discretionary 2k annual training fund per employee Very competitive pension scheme Virtual GP Annual Eye Test more »
reading, south east england, United Kingdom Hybrid / WFH Options
Primark
must be an excellent communicator, an effective problem solver and be well able to motivate an existing strong technical team. • Experience in TOGAF and ITIL methodologies and designing delivering using these • Experience in use of Enterprise architecture tools such as iServer. • Ability to communicate effectively in writing and verbally to more »
preferably SuccessFactors). Strong understanding of Agile principles and methodologies, with certification preferred. A passion for driving organizational change and delivering value to stakeholders. ITIL background or SuccessFactors certifications would be advantageous. This is a fully remote opportunity, the company prioritises employees' financial, psychological, and physical well-being, fostering a more »
need to have deep experience in Oracle Supply chain – particularly Order management and ideally WMS Candidates must have great technical skills and experience with ITIL process The role will be Accountable for: • Assessing all proposed changes to the supply chain applications and ensuring that the changes follow the relevant change more »
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
enlinea
and FortiAP access points Knowledge of network protocols, routing, switching, and security principles Experience with network troubleshooting, performance optimization, and capacity planning Understanding of ITIL best practices and experience in working with service level agreements (SLAs) Professional certifications such as CCNP, FCNSP, or NSE4 are highly desired Excellent problem-solving more »
Hampshire, Andover, United Kingdom Hybrid / WFH Options
Mackenzie Jones IT
IT Controls Analyst - IT Security Analyst - GRC. £50k + £5.6k Car Allowance + 5% Bonus + Benefits Package. Hybrid Working - Flexible. Hampshire. Permanent. T6/MN/18678. The IT Controls Analyst will manage IT Controls & IT Risk Management - GRC. more »
Employment Type: Permanent
Salary: £50000 - £55000/annum £5.6k Car Allowance + 5% Bonus + Ben
actively work through the prioritised incident backlog together with end client. - Working collaboratively with end client using DevOps and Agile methodologies whilst guided by ITIL principles to deliver, run, and maintain the live services. - Responding to incidents as per client Incident Management processes. - Management of the services using standard service more »
the information stored is accurate, concise and complete Core Skills: Hold a current SC security clearance. Experience working in a Software Asset Management Environment ITIL v3 or 4 Foundation Desirable Skills: Certified Software Asset Manager Microsoft Certified Professional more »
