Hemel Hempstead, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
bring: Service Management & Project Management background Previous experience running and shaping teams Strong influencing skills and the ability to build relationships with key stakeholders ITILCertification Experience implementing agile ways of working It would be great if you had: Previously worked within the Blue Light industry Hold an more »
Wigan, Greater Manchester, United Kingdom Hybrid / WFH Options
Tilt Recruitment
an ISO 27001 environment -A strong communicator to technical and non-technical peers and colleagues across the business at a range of levels -Ideally ITIL accredited Immediate start- North West, Greater Manchester/Lancashire based. Hybrid working The successful candidate will need to be North West based ideally, as more »
Bradford, West Yorkshire, Yorkshire, United Kingdom
Yorkshire Water
advisory partner. Experience leading teams and people management. Confident with Microsoft 365 appliations including M365, Teams, Power B.I. You will also benefit from having: ITIL certified configuration management Working knowledge of Microsoft Active Directory. Working knowledge of Microsoft endpoint management solutions including intune, SCCM, Autopilot and/or other more »
Bolton, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
SherwinWilliamsUk
present to leadership What we are looking for: Bachelor's degree in related field or equivalent experience (Masters degree preferred) BRMP, PMP, Six Sigma, ITIL certifications preferred 16+ years of IT-related work experience 10+ years in management roles Strong experience in project management and system architecture methodologies Exceptional more »
there are key dependency with our suppliers. Person Specification Knowledge/Experience/Skills: Bachelors degree in computer science, computer engineering, or information technology, ITILCertification or equivalent. Detailed knowledge of IT technical concepts from support through to infrastructure. Technical knowledge and experience of SQL, Visual Studio, SOQL more »
new skills in a fast-paced environment Comfortable working within a team or on own initiative Full UK driving licence Desirable Certifications/Qualifications ITILcertificationCertification and/or excellent working knowledge of windows server 2003/2008/2012/2016 Certification and/ more »
Experience working as a Service Transition Manager ITILCertification and ITIL Service Transition-certified (Nice to Have) Experience in Service Management concepts and ability to apply these in a Service Transition context more »
London, England, United Kingdom Hybrid / WFH Options
iO Associates - UK/EU
provide support to all levels of the business as well as carry out larger projects. 3rd/4th line IT support Working within the ITIL framework Project work On-boarding devices and employees Training & Mentoring Juniors Providing 5-star customer service The person: Senior IT support engineer experience Indepth … Windows Server Technologies, Exchange Online, Active Directory (AD) & Azure AD Networking & server management BAU support and being the point of escalation Worked in ITIL frameworks Project management or migration experience Desirable (but not required): Worked within an MSP or IT consultancy Worked in the Financial sector ITILcertificationmore »
West Yorkshire, England, United Kingdom Hybrid / WFH Options
Revoco
Anti virus, Server management, DR planning and execution, file serve management, patching, hardware management, database ops, network design, MS 365 and more. Familiar or ITIL Certified. Excellent communication skills and stakeholder/3rd party management. They are looking for passionate, can-do, positive people, that love working with technology more »
Hemel Hempstead, England, United Kingdom Hybrid / WFH Options
Haven
and expertise: A solid background in technology with a focus on IT service management, cloud services (AWS, Azure), and an in-depth understanding of ITIL principles. Leadership acumen: Proven leadership skills with the ability to motivate and guide a team towards achieving excellence in product support and operations. Problem … ability to make swift, informed decisions. Essential: Prior experience in a product support role with a strong foundation in technology systems and services. Desirable: ITILCertification and familiarity with cloud migration strategies. Leadership: Exceptional leadership capabilities with a track record of hiring, training, and developing teams. What’s more »
team player but capable of self-working Exposure to large financial change management procedures and change management platforms. Strong client focus Nice to have. ITIL accreditation Cisco Certifications Arista Certifications more »
Expert in the use of solutions such as RPA, or willingness to learn within 12 months. Understanding of appropriate service & project management methodologies (e.g. ITIL, Agile, DevOps, Prince2). Experience of working both independently and in a team-oriented collaborative environment is essential. Experience of re-prioritising activities based … on business demand. Desirable Microsoft expert certification in M365 technologies. Experience of working in a DevOps environment. Experience in using Azure DevOps to manage EPICs, Features and tasks as a prioritized and time estimated backlog of work. Expert in Azure technologies, with appropriate certification. Qualification in software testing. ITILmore »
boundaries. Person Specification Qualifications Essential Educated to degree level or equivalent experience, demonstrable in team management plus additional expert specialist knowledge in ITSM and ITIL methodology. Desirable Project management methodology Experience Essential Significant experience in an ITSM leadership or managerial role Proven experience in managing and leading a team … managing ITSM processes like Incident Management, Problem Management, Change Management, and Service Request Management. n-depth knowledge of ITSM best practices, preferably demonstrated by ITIL certification. Strong understanding of IT service management processes, including but not limited to incident management, problem management, change management, and service request management Disclosure more »
s degree in Computer Science, Information Systems, Business or related field, Masters preferred or equivalent combination of education/experience. Strong understanding of the ITIL principles. Customer focused and is driven to achieve business value relevant outcomes. Works effectively and collaborate with purpose with a wide variety of people. … and able to plan effectively. Manages multiple competing demands on time. Drives results & is motivated to improve. Commercial acumen to drive service value Desirable ITIL Qualification SIAM knowledge Experience Significant End user technology platforms experience and dealing with senior stakeholders. Significant previous experience in customer focused workplace services role. more »
maintenance of data in the CMDB. Also support other IT service management process in their consumption of the CMDB data. You preferably hold ServiceNow, ITIL and/or ITSM certifications. This is an excellent opportunity to join an innovative, fast-growing company and be involved in what may be … troubleshooting issues independently Experience 3 years experience as a Configuration Analyst within the IT Service Management space, with strong knowledge of the ServiceNow platform ITIL certified, or equivalent experience Experience and strong knowledge of IT Service Management practices including Configuration, Change, Incident, and Problem Experience with ServiceNow Discovery and more »
Familiarity with the use of incident management and reporting tools • Demonstrable detailed experience working in a customer facing role DESIRED SKILLS • A knowledge of ITIL processes, and ideally ITIL certified • While you will be educated and supported on the job, an inherent aptitude to technical problem solving • A more »
and enhanced services across all offices To define and manage the global IT support and training budget. Minimum 5 years' experience of having delivered ITIL-based IT services in a law firm or similar/professional environment. It is expected that the post-holder will have relevant ITILmore »
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Talent Finder
communication skills and the ability to work in a team Excellent problem solving and analytical skills Desirable: Previous experience with a Managed Service Provider ITILCertification or Experience Microsoft MCP or equivalent What will your role look like? Your role will be key to delivering effective 1st and more »
enabled departmental environment Able to analyse and to present quality and MI along with improvements Good working knowledge of standard Microsoft Office suite desirable ITIL qualifications desirable Excellent interpersonal skills Able to identify problems objectively and subsequently solve them Excellent communication skills including the ability to work collaboratively, negotiate more »
the Service Management team, working to ensure Technical Changes and new applications/systems releases are successfully delivered in line with the firm's ITIL-based processes. The role will be focused on tracking the progress of Release Items through the firm's Release Cycle, Managing Pilots, Tracking and … CAB meetings And you: The successful candidate will have experience in a Service Delivery role, administering Release and Change activities. You'll have an ITIL qualification to Foundation level, and ideally specific Release, Control, and Validation certification too. Experience working across IT Departments, overseeing processes, and ensuring compliance more »
other M365-based services - PowerShell skills including development of ground-up scripting across Microsoft 365 services - Experience of managing M365 licensing - Relevant Microsoft and ITIL certifications Other organisations may call this role IT Manager, IT Engineer, Service Desk Engineer, IT Support Engineer, MS365 Lead, MS365 Engineer, Solutions Engineer, or more »
vendors on more significant modifications. A tertiary qualification in ICT or a related discipline, or equivalent experience exceeding two years, is essential. Candidates with ITILcertification or formal security certifications, such as Microsoft security, Intune, or Azure, will find themselves at an advantage. Proficiency in Windows Server, GPOs more »
team player but capable of self-working Exposure to large financial change management procedures and change management platforms. Strong client focus Nice to have. ITIL accreditation Cisco Certifications Arista Certifications more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Tarmac Trading Limited
successful in this role you must be: Educated to degree standard or able to demonstrate appropriate significant and relevant experience in a similar role. ITIL certified/trained Accredited by relevant software vendors (where available) An effective communicatorto both technical and non-technical audiences. An innovative thinker Adept at more »
Skills: Service Delivery Management experience Knowledge of working with Public Sector customers Knowledge of telecommunications/networking products or supporting customers with these issues ITIL Qualified or trained Excellent communication and customer service skills Able to work to/and manage SLAs and KPIs Able to travel to customer more »