1 to 25 of 48 Service Design Jobs in the UK with Remote Work Options

Job: Senior Service Designer Salary: Up to £70k + excellent bonus & benefits package (medical and life assurance) Job Type: Permanent/Full time Location: Remote with occasional travel to client site if/when required I'm working with my management consultant client, a winner at the Glassdoor Employees … year running, placing in the top 50 employers in its list of the Best Places to Work in 2024. They are looking for Senior Service Designers to work on exciting digital projects, across the UK, within the public sector. As a Service Designer, you will be joining a … growing and exciting community who are continually sharing knowledge and expertise. They are passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products. You will be given opportunities to develop and grow, working with major clients in both public and private sector. more »

Overview The Service Excellence, Design and Transition Department sets the standards for service design, transition, and delivery for Bell. The Transition Manager engages throughout the pre-sales stage through to delivery/service commencement or decommission to ensure all services are designed, configured, and transitioned … utilising a standard approach and acceptance criteria. The Transition Manager is experienced in the design, transition and delivery of services and supports the practices and suppliers (where applicable) and internal Bell support functions in the onboarding of services to ensure a positive customer experience and an efficient ongoing delivery … of the service. This role is hybrid flexible in South England, with UK wide travel. The Role Service Design: Supporting the Service Excellence Director in the development of standard service descriptions and components, service levels and support processes to aid the development of RFPs and more »

Working with a large IT consultancy that is searching for a Service Designer on a permanent basis. Salary: £55,000 per annum with additional benefits An overview of the Role As a Service Designer, you will be joining the growing and exciting Digital Factory community who are continually … sharing knowledge and expertise. We are all passionate about user-centered design, critical thinking, problem-solving, and designing and building digital services and products. Working with our client would give you opportunities to develop and grow, working with major clients in both public and private sectors. Our offices are … working, however, depending on your project you may have to travel to client locations. Skills you'll need: Essential: Proven experience working across a service design process, autonomously with minimal support Experience working with Government Digital Service (GDS) service standards, applying GDS design principles Ability more »

Product Management to align product roadmaps that deliver the required products and services to meet the proposition ambitions. It will work closely with the Service Design team to ensure that propositions are well designed, deliverable and carefully transitioned into live operations. It will also involve ownership of strategic … which are foundational to the propositions that we offer. Proposition DevelopmentFor each proposition, establish a proposition roadmap.Establish and lead cross-functional teams in the design, development and launch of new propositions. Some project teams may include a Project Manager.Own the requirements for each proposition, working with stakeholders inside and … outside RM to define detailed requirements, working with a Business Analyst to complete this where appropriate.Work with Product Management and the Service Design teams to ensure clear plans are in place for the development of products and services to meet current and future proposition needs.Where relevant, work with more »

Role: Head of Digital and User Experience Design Offer type: Permanent Salary: £60,000 - £75,000 Location: This is a remote role, based nationally NCS Trust is an equal opportunities employer, embracing diversity and inclusion. At NCS we respect and value differences in people and all hires are made … points (including website/myncs/partner platforms/crm newsletters) for young people and key stakeholders engaging with NCS. Skills in user experience design, customer journey mapping and content strategy (not just for marketing content). Key Activities Introduce an agile, user-centered development model across all of … our digital services, to ensure effective end to end journeys for young people Lead multi-disciplinary teams of research, design and technology colleagues to develop the digital roadmap in support of young people’s goals Oversee the creation of content and digital interfaces that are engaging for youth audiences more »

London) Day rates: Senior Business Analyst: £500 - £550 INSIDE IR35 Lead Business Analyst: £550 - £600 INSIDE IR35 Ideally with experience in Target Operating Models, Service Design, Process Mapping Design and Excellent Communication skills. more »

Job summaryWe are looking for a motivated and dynamic individual with experience of applying design methodologies in a health or healthcare context to lead our work in Education at the Helix Centre.At Helix, we seek to make a real, lasting difference to the lives of patients and healthcare professionals. … We design and evaluate products and services that tackle healthcare challenges, and a large part of our impact comes from educating others in our methods. Operating out of St Mary’s Hospital, the Helix Centre is one of six centres within the Institute of Global Health Innovation (IGHI) at … Imperial. We lead a number of education initiatives, including specific modules within the MSc/MRes in Healthcare and Design, in collaboration with the Royal College of Art (RCA), and IGHI’s MSc in Digital Health Leadership programme as part of the NHS Digital Academy.If you’re passionate about more »

is an essential requirement for this role, as a minimum you must be eligible and willing to undergo these checks. Job Purpose: The Rosa Service Organisation provides fixed and mobile SECRET products and services in 166 countries across the globe, allowing our users to create and share information securely. … an inclusive, diverse, and flexible organisation. You will work within the Business Engagement Function Communication and Training Specialists, Product Managers, User Researchers, Architects and Service Designers to drive increased revenue and service performance. As a Business Relationship Manager your main responsibilities will be to: Drive Rosa revenue growth more »

A global management consulting firm is looking for a Service Designer to come play a pivotal role on an ongoing internal project aimed at enhancing internal security tools. Day Rate: £400 Inside Based: London (Hybrid/Remote) Length: 6 Months (Maternity cover) Responsibilities: Shifting focus from a primarily research … user roles and their day-to-day tasks Support on creating a comprehensive playbook outlining procedures, protocols, and best practices. Develop and refine the service blueprint to guide the iterative improvement of their system Skills & Experience Extensive experience in conducting detailed research and analysis to inform decisions Ability to … from research-focused activities to governance Capability to create and test hypotheses, using data driven insights to inform decisions Skilled in creating and refining service blueprints to map out and optimise service processes. Proficiency in iterative design and development processes, ensuring continuous improvement and adaptation. If this more »

Service Assurance Analyst £36,024 - £44,263 (can go higher for the right person) + exciting benefits package Manchester - hybrid working Our client is on the lookout for a Service Assurance Analyst to ensure that new and changed services are consistently designed and transition in line with the … IT Services Strategy, and that they meet current and future customer requirements. You will co-ordinate all Service Design and Transition activities working closely with Project Teams, Workstream Leads and the Service Assurance Management Teams to capture the production Service Design and Service Transition … requirements. You will ensure that these requirements are understood, considered and addressed within the project lifecycle through Service Design Packages and the attainment of agreed Service Transition and Operational Readiness criteria Key Duties and Responsibilities: The creation of Service Design and Transition Packages, Service more »

the Head of Architecture and with key stakeholders at various levels within ITS and the wider University to ensure the delivery of exceptional IT service across the University. Using authorised Architecture Principles, Standards and Patterns and in line with the relevant Digital Strategy and Technology Roadmaps, the Solution Architect … environments. Responsible for Technical Leadership within the programme and projects to which assigned, collaborating with and influencing key stakeholders to ensure that architecture and design considerations are visible, opportunities exploited, and potential contentions and risks identified and mitigated. Responsible for providing architectural deliverables and input to the Service Design Processes within IT Services. Responsible for contributing to the process for design, capture and productionising architecture and technology standards and patterns for re-use to enable a standards-based approach. Responsible for engaging with and attending Design Authority Board, (DAB), ensuring that designs are reviewed more »

our brand new ERP, D365 F&O). Manage the day-to-day operation and maintenance of finance systems in line with Finance Support Service Design Manage and support the finance super user network to understand improvement opportunities but also ensure any upgrades and new functionality is appropriately more »

Lead Service Transition Manager (Inside IR35) Contract Term: 12 Months Contracting Authority: The Home Office Location: Hybrid - Croydon We are looking for candidates with a background in IT Service Management, and experience of successful Service Design and Transition. You will be joining a number of other … Service Design and Transition Managers (SDTMs) working within the Service Architecture Design and Introduction (SADI) Function. SDTMs in SADI will design and transition IT services that: Support business needs. Reuse existing service components. Are proportionate and affordable. Effectively span multiple suppliers, platforms, and support … arrangements. As a Lead Service Transition Manager your main responsibilities will be to: Design and document new services. Ensure that service design principles and standards are embedded into projects, and that comprehensive support arrangements are put in place. Produce comprehensive service designs, incorporating business requirements more »

and many other benefits Hays Technology are working in partnership with Birmingham City Council to recruit a Head of Practice leading on user centred design in the Digital and Technology Service on a permanent basis. About Digital and Technology Services at Birmingham City Council: This is a really … Birmingham City Council, Europe’s largest local authority. With unprecedented investment in people and digital, a solid strategy, empowering leadership and a newly redesigned service to get behind, we are building digital services centred on the needs of our citizens, business and communities that will deliver on Birmingham’s … the way services are delivered and build the digital council of the future. Job purpose: We are looking for someone passionate about user centred design, inspirational, eternally optimistic and loves a challenge. This role will offer you the opportunity to work as part of an exciting new Product function more »

Who We Are CDS, a Hewlett Packard Enterprise company is a wholly owned subsidiary of Hewlett Packard Enterprise (HPE) , providing field service capabilities to Hewlett Packard Enterprise customers as well delivering the difference in business oriented services, such as development, support and maintenance of applications, virtualisation, automation, cloud and … alike. Role Overview The role of the Network Operations Engineer is to support expanding network projects requirement at southern based airport. This will include design & deployment/implementation, also any post testing/remediation. Will be predominantly remote working & with some onsite requirement during project timelines. There will also … but not limited to): Recognized expert within the organization with a deep knowledge and expertise of the discipline Leads large projects/initiatives New service design & client setup Solves unique and complex problems that have a broad impact on the customer environment Risk ownership and Escalation Senior management more »

team. As a key member of the team, reporting to the Head of Cloud Services, the Senior Cloud Solutions Engineer will be responsible for service design, deployment, and support for customers across various virtualization technologies solutions. Additionally, this role will involve supporting existing infrastructure upgrades and operating in … wider operational arena. Primary Responsibilities: Deploy and build new customer solutions, integrating them into customer networks and managing data migration. Conduct technical acceptance into service for new customers, including setting up and testing monitoring and alerting platforms. Maintain documentation to required standards and provide consultancy low-level designs for … a focus on Nutanix. Proficiency in implementing VMware ESXi/vCenter systems and supporting components. Knowledge of server hardware, networking, and Windows operating environment design and support. Familiarity with ITIL, security principles, and service management documentation. Excellent communication skills and the ability to work independently and as part more »

for a Customer Experience Manager to help transform their digital customer experience. You'll be responsible for leading their customers digital adoption and self-service utilisation, identifying and driving new capabilities that mitigate customer contacts. This is a brilliant opportunity to work in a newly created role, for a … experience is essential: Previously worked in digital, driving customer adoption and experience improvements. Understanding of Product Management Analytical mindset Degree educated An understanding of Service Design is desirable Excellent communication skills Salary: Excellent + bonus + package Location: London (good work from home options available) If you are more »

Our Client, a leading Public Sector organisation, are looking for a Service Designer to join their Digital team. This is an immediate requirement and requires BPSS or SC clearance. The following is essential: Strong Service Designer background UI/UX background Previously worked in the Public Sector BPSS more »

Join us and help drive innovation and sustainability in our projects.Data EngineerBenefits: Flexible Working, Remote Working, Pension, Extra Holiday Purchase Scheme, & Many More.Role Context:Design, build, and maintain the infrastructure and systems that allow the UIS Data Science team to collect, store, process, and analyse large amounts of data. … Design and implement data pipelines, integrating data from various sources, and ensure the data is accurate, complete, and accessible to those who need it. You will work as part of the Customer Solutions team which, in turn, is part of the Growth Division of Worley.Team:You will work in … technology and transform their organization. We complement conventional engineering approaches to solving problems, by leveraging subject matter expertise and domain knowledge alongside simulation-driven design, data science and machine learning.Our mission is to make energy affordable and accessible to everyone - enabled by providing our clients with 5 key capabilities more »

Join us and help drive innovation and sustainability in our projects.Data EngineerBenefits: Flexible Working, Remote Working, Pension, Extra Holiday Purchase Scheme, & Many More.Role Context:Design, build, and maintain the infrastructure and systems that allow the UIS Data Science team to collect, store, process, and analyse large amounts of data. … Design and implement data pipelines, integrating data from various sources, and ensure the data is accurate, complete, and accessible to those who need it. You will work as part of the Customer Solutions team which, in turn, is part of the Growth Division of Worley.Team:You will work in … technology and transform their organization. We complement conventional engineering approaches to solving problems, by leveraging subject matter expertise and domain knowledge alongside simulation-driven design, data science and machine learning.Our mission is to make energy affordable and accessible to everyone - enabled by providing our clients with 5 key capabilities more »

Nairobi. We're on a mission to achieve meaningful, measurable change through the application of behavioural science and strategic communications, technology, and human-centred design (HCD). We have 100+ team members from diverse professional and cultural backgrounds, including democratic governance specialists, behavioural scientists, researchers, content producers, digital experts … and service designers. We work with a broad range of governmental, NGO, and private sector clients, including the United States Agency for International Development (USAID); the U.S. Department of State (DOS); the U.S. Department of Defense (DOD); the UK Home Office (HO); the UK Foreign, Commonwealth and Development Office more »

Nairobi. We're on a mission to achieve meaningful, measurable change through the application of behavioural science and strategic communications, technology, and human-centred design (HCD). We have 100+ team members from diverse professional and cultural backgrounds, including democratic governance specialists, behavioural scientists, researchers, content producers, digital experts … and service designers. We work with a broad range of governmental, NGO, and private sector clients, including the United States Agency for International Development (USAID); the U.S. Department of State (DOS); the U.S. Department of Defense (DOD); the UK Home Office (HO); the UK Foreign, Commonwealth and Development Office … and will report into the company's Head of Monitoring, Evaluation and Learning. What You'll Be Doing Working with our MEL lead to design and execute a robust programme evaluation for an innovative communication and political advocacy programme Developing detailed, robust Theories of Change (ToC) at the programme more »

Who are you? An enthusiastic, self-starting individual, you will be interested in software configuration and administration, customer service, service design, delivery and improvement. In this role, you will assist with elements of service architecture, roadmap development, service design and service delivery management. … You will work closely with the ground segment, operation, and system engineering teams to ensure service requirements are met. You will work as part of our space services team to deliver services to a variety of customers including institutional, academic and commercial organisations. You will also provide support to … Space colleagues using our service infrastructure and tools. You will be involved in administrating service software applications, assisting with the production of training materials, producing reports on service performance and identifying and implementing service improvements. You will report to the Space Services Manager and work with more »

and remote working, a bonus scheme, 28 days holiday (+BH) and more. A leading organisation in the Net Zero space is seeking an Inclusive Service Designer to help them deliver some major projects supporting low income and vulnerable consumers. By supporting innovators to deliver the future of energy in … centred on using in-depth research and data to create more equitable outcomes for consumers in the energy space, you will be using your service design skills to improve and deliver essential services to consumers. The successful candidate will collaborate closely with researchers and designers to develop service … by demonstrating how designing products and services inclusively can enhance these services for everyone. This role involves problem-solving through research insights, driving the design of impactful user experiences, and defining evidence-based research requirements. Expect to engage in sophisticated projects for private and public sector clients, contributing to more »

the job The post holder will be responsible for managing a range of ICT Infrastructure and data networks provided by both internal and external service providers to support the NHSCFA ICT Strategy, including the implementation, management, and on-going support. The role holder will use specialist technical and business … the day-to-day operational activities and relationship between the ICT function and business areas, ensuring a unified approach covering the full lifecycle of service delivery from the initial service design to service decommission. About us We have offices based in Coventry, Newcastle and London and … provision of current ICT Microsoft Azure Public Cloud Infrastructure, Data Storage, Network configuration, Systems, Teams Phone System and Application Platforms while delivering excellent customer service and system availability in line with Service Level Agreements, while conforming to ISO20000 practices/ITIL processes and other relevant service delivery more »