1 to 25 of 38 Remote Support Specialist Jobs in the UK

Business App Support Specialist, EU London 12 Month Fixed Term Contract Business App Support Specialist, EU London 12 Month Fixed Term Contract Location: Aesop UK Head Office Time Type: Full time Posted On: Posted Yesterday Job Requisition ID: R For over 35 years, Aesop has carefully … certified B Corp. We are committed to building a more sustainable and inclusive society. Role Purpose As a vital member of the Business Application Support Team and the Europe Technology Team, the Business App Support Specialist will play a key role in ensuring the smooth operation of … chain systems. Role Responsibilities Include, but are not limited to: Administering, configuring, and supporting critical business applications, with a primary focus on NetSuite, to support operational functions across Aesop's UK and EU locations. Keeping business systems up-to-date and ensuring compliance with Aesop's application support More ❯

Customer Support Specialist at Bitfinex (Fully Remote) Bitfinex is seeking a Customer Support Specialist to join their fully remote team in the UK. The ideal candidate will have a strong background and deep interest in Finance, Mathematics, or Statistics, and a passion for providing exceptional support … art digital asset trading services for both users and global liquidity providers, ensuring high-quality, efficient solutions in an ever-changing market. Position: Customer Support Specialist Job Type: Full Time Location: Remote, (London, UK) About the Role We're currently looking for a Customer Support Specialist … corporate and professional traders. Continuously upgrade skill sets. Lead by example to demonstrate full ownership of outstanding customer service. Contribute to the positive customer support culture through active participation and support of the Bitfinex vision, initiatives, and objectives. Engage in cross-team interactions. Job Requirements Ability to work More ❯

Application Support Specialist - Front Office, Fixed Income/FX A Major investment bank requires an Application Support Specialist to join their Fixed Income/FX E-Trading IT area. The successful candidate will play a pivotal role towards ongoing maintenance, project-based ECN on-boarding, and … support of electronically traded credit and rates Fixed Income products. Responsibilities: Analysis, configuration, and 2nd line support of the Fixed Income Electronic Trading platform. Support for new releases of the product. Detailed Application Support experience. ITRS Geneos support and configuration experience. A solid understanding of … with Fixed Income Rates products or FX. Ability to communicate at all levels within highly demanding Front Office environments. Essential skills for the Application Support Specialist - Front Office, Fixed Income/FX: Production Support Analyst Front Office experience Experienced across L2 Application Support Fixed Income (Rates More ❯

Senior Workstation Support Specialist - London A world leading organisation based in London is seeking a Senior Workstation Support Specialist to join their global team, managing and supporting over 30,000 users. As the Senior Workstation Support Specialist, you will be responsible for: Providing 3rd … line IT support for local and remote staff. Leading and contributing to multiple IT projects, including support for VIP users. Offering mentorship and technical expertise to teammates. Collaborating with tech experts to troubleshoot and resolve recurring issues. Innovating and enhancing hardware/software deployment processes. Influencing technology strategies … and policies, moving towards a data-driven, user-focused environment. As the Senior Workstation Specialist, you will have the following experience and attributes: Good working experience in 3rd-level IT support. Certifications: Essential: Microsoft Certified: Endpoint Administrator Associate (MD-102). Desirable: SC-900 (Security, Compliance, and Identity Fundamentals More ❯

learn more about YOOBIC, visit or follow us on LinkedIn . What we need We're hiring a motivated, bilingual (English/French) Customer Support Specialist to join our Customer Support team in London. This is a great opportunity for someone passionate about customer satisfaction and tech … to support our European clients. As a Customer Support Specialist, you will work directly with our customers to answer their questions and technical issues and provide support that will drive their adoption and satisfaction of the YOOBIC platform. You will be one of the pillars of … our customer happiness and will work in close collaboration with our Customer Success, Customer Implementation, Product, Technical and Quality Assurance (QA) teams. Our Customer Support team is spread across the world with our Head of Support based in London, where you will be working. If customer care drives More ❯

Redcentric | Network Support Specialist Division Connectivity - Network Support Job Location Harrogate Reports To Network Support Team Leader Job Description As a Network Support Specialist at Redcentric, you will be part of a team of 3rd Line Engineers who work closely together to provide the … highest level of technical support to our customers. You will handle complex queries, resolve faults, and implement network changes, playing a critical role in maintaining our customers IT environments. When not working on customer facing issues, there are lots of opportunities to get involved with internal projects. Working within … technical understanding of the business product set, contributing towards the development and continual improvement of new and existing products. Offer technical leadership to other support teams by providing support and formal training. Develop and maintain customer facing and internal documentation. Manage the integrity of configuration information stored on More ❯

SharePoint User Support Specialist PLEASE NOTE - THIS ROLE IS NOT A TECHNICAL SPECIALIST ROLE Our Critical National Infrastructure ( CNI ) client is in need of a SharePoint Support Specialist to join their team to work collaboratively with their existing applications team.As part of their ongoing digital … platform. User Engagement & Training: Helping users understand and navigate SharePoint as an end user —answering queries, providing guidance, and assisting with adoption. Data Migration Support: Assisting in finalising migrations from on-premises file shares, focusing on user communication and support rather than technical data migration. Requirements : Excellent communication … in making the most of the platform. Detail-oriented and proactive - capable of methodically reviewing sites, structuring data, and ensuring consistency. Not an IT specialist - this is not a SharePoint admin or developer role, but rather someone who understands SharePoint from a business and user perspective. Contract duration: 2.5 More ❯

Junior Support Specialist Chester - on-site/hybrid working £23,000 - £25,000 + annual bonus & benefits Our client in Chester is looking for a passionate and enthusiastic Junior Support Specialist who will be providing top-tier technical assistance and excellent customer support. This role is … be solving technical challenges but also shaping the future of customer engagement through your insights and expertise Main duties and responsibilities: Deliver exceptional technical support via Phone, Email, WebChat, ensuring every client feels valued and understood Become an expert in their products, from integrations to the intricacies of our … provide innovative solutions Handle customer queries professionally, ensuring technical issues are resolved efficiently to maintain high customer satisfaction Proactively suggest and implement improvements in support processes to enhance service efficiency and customer satisfaction Collaborate with our internal customer and engineering teams to solve pain points and troubleshoot technical issues More ❯

Customer Support Specialist (Fully Remote UK), London Client: Bitfinex Location: London, United Kingdom Job Category: Customer Service - EU work permit required: Yes Job Reference: a3c53a674c46 Job Views: 4 Posted: 18.04.2025 Expiry Date: 02.06.2025 Job Description: How We Work We're on a mission to create the most innovative … industry-leading cryptocurrencies exchange. Our team is globally distributed, so clear communication is critical. We are in constant contact as we hustle to develop, support, and deliver the best platform possible for our users. If you get excited about being in an industry that is breaking new ground and … have a disposition of confidence towards challenging technical feats, we want to talk to you. We’re currently looking for a Customer Support Specialist to join our team. The position is remote and available to anyone self-driven, and with the experience and capacity to contribute to our More ❯

Social network you want to login/join with: Job Description: Software Support Specialist Full Time Hybrid London With Professional Experience 4/8/25 As a Software Support Specialist in 2nd and 3rd Level Support, you will be the main point of contact … Serve as the single point of contact for all inquiries from our customers Receive, prioritize, process, document, and resolve all service requests in Jira Support and advise our customers on the use and configuration of our software products Perform initial analysis of reported disruptions and software errors Plan and … coordinate patch deliveries Create and maintain entries in our knowledge database What you'll need: Initial experience in technical support, customer service, or a similar role with customer contact Strong technical understanding and ability to grasp complex application areas Enjoy using and explaining complex software and resolving customer inquiries More ❯

you can be proud of. Please note this is a home based role which requires 50% travel. What you would do as our Technical Support Specialist Sectional Doors UK & Ireland As our Technical Support Specialist you will be responsible for providing technical assistance and field support … in sectional doors with strong problem-solving skills and the ability to effectively communicate technical information to diverse audiences. You would also: Provide technical support and assistance to partners in the indirect business segment regarding the installation, maintenance, and troubleshooting of sectional doors. Serve as a subject matter expert … of technical issues. Stay up to date on industry trends, advancements in sectional door technology, and relevant standards to provide informed technical guidance and support to partners. The skills and experience you need We are looking for someone who: Has experience in a technical support and/or More ❯

Apprenticeship Compliance Support Specialist Location: Eakring, Nottinghamshire (Hybrid - 3 days per week onsite) Contract Length: 6 months (with potential to extend) Salary: Circa £44,000 per annum Are you passionate about ensuring compliance in apprenticeship programmes? Do you have a keen eye for detail? Our client, a leading … organisation in the utilities sector, is seeking an Apprenticeship Compliance Support Specialist to join their team for an initial 6-month role. Key Responsibilities: Execute temporary project work related to apprenticeship funding compliance activities. Lead and implement actions stemming from a recent internal funding compliance audit, ensuring all … evidence packs for all learners in the programme to enhance future ESFA audit performance. Develop and review costing spreadsheets for Legacy apprenticeship training programmes. Support the rollout of a newly established subcontractor process. Collaborate with the wider team and other departments to gather evidence for funded learning concerning Legacy More ❯

AWE is recruiting for a Systems Support Specialist with previous experience of working in a supply chain/procurement environment, to support our new strategic sourcing solution, JAGGAER. Please note, this is an 18-month fixed term contract. Location: RG7 4PR, located between Reading and Basingstoke, with … solution that offers tools for strategic sourcing, supplier management, and contract management. We have a go live date in July 2025. As a Systems Support Specialist, you will be responsible for ensuring all users have the correct access and that the system is working as expected and available … to the sourcing community. You will understand what is changing, what measures to put in place, be prepared and support the team. This includes providing training on processes, systems and workflows within AWE. Depending on when you join us, you may even get involved in testing of the system More ❯

AWE is recruiting for a Systems Support Specialist with previous experience of working in a supply chain/procurement environment, to support our new strategic sourcing solution, JAGGAER. Please note, this is an 18-month fixed term contract. Location: RG7 4PR, located between Reading and Basingstoke, with … solution that offers tools for strategic sourcing, supplier management, and contract management. We have a go live date in July 2025. As a Systems Support Specialist, you will be responsible for ensuring all users have the correct access and that the system is working as expected and available … to the sourcing community. You will understand what is changing, what measures to put in place, be prepared and support the team. This includes providing training on processes, systems and workflows within AWE. Depending on when you join us, you may even get involved in testing of the system More ❯

Are you passionate about great customer service, software and pets? IDEXX Veterinary Software London are looking for our next Customer Support Specialist to join our team! This role is hybrid, based 3 days onsite in our Wimbledon, London office. This role will specifically be providing support for … software. We have customers all over the world, so you'll get to help veterinary professionals from all over the globe. You'll provide support on complex workflow and technical solutions, while diving deep into the way they use our software so they can continually enhance their software usage … webinars focused on specific features of ezyVet - upskilling yourself and our customers! Write customer facing knowledge base articles designed to address common areas for support inquiries to improve the customer self service help. You'll learn to be a support specialist, trainer extraordinaire and even a technical More ❯

Are you passionate about great customer service, software and pets? IDEXX Veterinary Software London are looking for our next Customer Support Specialist to join our team! This role is hybrid, based 3 days onsite in our Wimbledon, London office. This role will specifically be providing support for … software. We have customers all over the world, so you’ll get to help veterinary professionals from all over the globe. You'll provide support on complex workflow and technical solutions, while diving deep into the way they use our software so they can continually enhance their software usage … webinars focused on specific features of ezyVet - upskilling yourself and our customers! Write customer facing knowledge base articles designed to address common areas for support inquiries to improve the customer self service help You'll learn to be a support specialist, trainer extraordinaire and even a technical More ❯

looking for an exciting opportunity to showcase your skills? Our client, a leading technology company based in London, is seeking a Full-time Product Support Specialist to join their dynamic IT team. This hybrid role offers the perfect balance of working from the comfort of your home and … collaborating with colleagues in their state-of-the-art London office. As a Product Support Specialist, you will be at the forefront of ensuring our client's customers receive exceptional support for their innovative products. Your expertise in troubleshooting and resolving technical issues before they are escalated … our client recognises and rewards the contributions of their talented employees. To excel in this role, you should have a strong background in IT support, with excellent problem-solving and communication skills. Your ability to break down complex technical concepts into user-friendly language will be crucial in providing More ❯

your qualifications and experience are a good fit for any of our openings. Your role: As part of the Enterprise Services Team, the Enterprise Support Specialists work with clients in support of Global Relay’s services. The Enterprise Support Specialists provide leading industry support, guidance, account … management and best practices for our Enterprise Clients. This team is available 24x7 to work with clients globally. The primary function of the Enterprise Support Specialist is to troubleshoot services and use creative problem solving to resolve client issues of our most strategic and demanding accounts and to … ensure the success of the client. Working collaboratively as part of the Enterprise Services Team, the Support Specialists will assist in the mentoring of internal resources, and championing Support’s requirements throughout the development cycle of Product releases. Your responsibilities: Responsible for the support of the Global More ❯

Role: Application Support Specialist Location: Bedfordshire (Hybrid) Start: ASAP Salary: £55k+ Our market leading client within the Insurance industry are looking for multiple Application Support Specialists to integrate a number of platforms across the business Key Responsibilities: Helpdesk Management Vendor Coordination System Configuration Key Skills Knowledge of … any of the following platforms will be well received: ACTURIS NOVIDEA CONCORDE SALESFORCE 3-5 years of experience in technical or business systems support roles. Proven problem-solving skills and a proactive approach to improving system performance. Ability to translate technical concepts into clear, non-technical language for end … users and stakeholders. Strong stakeholder engagement and communication skills Insurance domain knowledge (desirable). You may have previously been an Application Support Analyst, Technical Support Analyst, Technical Business Analyst, Junior Business Analyst, Systems Analyst Please send CV for an initial chat. More ❯

Role: Application Support Specialist Location: Bedfordshire (Hybrid) Start: ASAP Salary: £55k+ Our market leading client within the Insurance industry are looking for multiple Application Support Specialists to integrate a number of platforms across the business Key Responsibilities: Helpdesk Management Vendor Coordination System Configuration Key Skills Knowledge of … any of the following platforms will be well received: ACTURIS NOVIDEA CONCORDE SALESFORCE 3-5 years of experience in technical or business systems support roles. Proven problem-solving skills and a proactive approach to improving system performance. Ability to translate technical concepts into clear, non-technical language for end … users and stakeholders. Strong stakeholder engagement and communication skills Insurance domain knowledge (desirable). You may have previously been an Application Support Analyst, Technical Support Analyst, Technical Business Analyst, Junior Business Analyst, Systems Analyst Please send CV for an initial chat. More ❯

V7 is used to power AI's rollout at Fortune 500 organisations including Sony, Boston Scientific and Genentech. About the role: As a Customer Support Specialist, you will be responsible for managing V7's customer communication through email, chat and occasional calls, responding to support queries from … facing functions like Customer Success and Sales to create an industry-leading customer experience. Contributing to V7's 95% CSAT and G2 top-rated support experience. What are we looking for: Experience working in customer-facing support role in a B2B SaaS environment. Logical, problem-solving thinking, ability More ❯

are the winning traits of our most successful Account Management & Customer Success team members. If this sounds like you, join us! PitchBook's Customer Support Specialist Tier 1 provides direct customer support via phone, email, and chat to existing PitchBook clients. You will work with the support … contact volume and quality goals measured quarterly Communicate effectively, both written and verbally, to ensure smooth resolution of customer issues Work collaboratively with other support specialists to resolve customer questions and issues Document the details of each interaction in Salesforce to easily research customer issues and inform product improvements … Partner with global teams to ensure continuous support availability during required business hours Support the vision and values of the company through role modelling and encouraging desired behaviours Participate in various company initiatives and projects as requested Skills and Qualifications: Bachelor's degree preferred 1+ years of experience More ❯

category leaders like Stripe, Shopify and Airbnb and are now bringing their experience to build the same in telecom. The position As our Customer Support Specialist, you'll be the go-to person for our EU-based clients, guiding them through tooling and support training during onboarding … teams to keep the customer journey smooth. Plus, this role has a lot of growth potential-whether you're looking to move up within Support or explore other roles at Gigs in the future. What you'll do Help EU customers onboard smoothly, offering training on tools and support processes. Handle inbound customer cases independently, being the first specialist online after overnight hours, with confidence and care. Troubleshoot and escalate issues while keeping our brand standards front and center. Work cross-functionally with other teams to make sure we deliver a seamless experience. Explore growth opportunities within More ❯

Social network you want to login/join with: Application Support Specialist, Idox Uniform, England Client: Idox plc Location: England, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 9 Posted: 18.04.2025 Expiry Date: 02.06.2025 Job Description: 2nd Tier Service Desk Analyst, Uniform product suite … a member of the Service Desk team within the Land, Property and Public Protection Division, the post holder will provide high-quality advice and support to assure a first-class customer service. By taking full ownership of support requests, fully investigating, and effectively progressing the incident to the … Public Protection domain. Key responsibilities Supporting Idox products used by Local Government with a focus on the Uniform product suite Responding to all customer support incidents within the agreed SLA timescales Taking ownership of all assigned incidents and progressing these through to resolution, ensuring the customer is kept informed More ❯

We are currently recruiting on behalf of one of our Cambridge based clients who are looking for an Application Support Specialist to join their team on a full time, permanent basis with options of hybrid working. Key responsibilities will include: Providing 1st line support for staff members … on bespoke, in-house applications, and escalating where necessary Providing training and support on systems to both technical and non-technical staff Working closely with the IT and Operations team to maintain and update software Working with large datasets and assist with data management across the company Ensure compliance More ❯