Rochdale, Greater Manchester, North West, United Kingdom
White Label Recruitment
search for an Internal Sales Engineer to join their busy team during an exciting period of growth. As the Internal Sales Engineer, you will support the sales team in identifying capital equipment for projects and prepare technical proposals for installation and commissioning. The Role: Prepare comprehensive technical-commercial proposals for capital projects, encompassing installation and commissioning procedures Assist the sales team by providing technical specifications for capital equipment - vacuums & blowers Provide technicalsupport for vacuum/Blower applications Accompany the sales team on customer site visits when required Generate energy audit reports to … enhance commercial proposals Responsibilities: Support the sales team in presenting technical proposals to customers Ensure the sales team arebriefed on the technical aspects of each quotation Prepare technical quotations Collaborate with suppliers to correctly specify equipment Handle customer inquiries both technically and commercially Address and resolve more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Hays
available with either a 9-5 shift pattern or a 2pm - 10pm pattern, which would be fully remote. Project Delivery: Deliver a portfolio of support-related projects, meeting established criteria. Take ownership of commissioning activities within assigned projects. Collaborate effectively with other departments to ensure successful execution of commissioning … tasks. Technical Expertise: Prepare for commissioning activities, both office-based and remote. Conduct on-site commissioning, integrating our proprietary cloud-based software. Perform remote commissioning of software and hardware. Investigate and resolve client issues reported via Jira tickets, email, or account managers. Risk Management and Compliance: Identify risks within … Develop process improvements within the ISO 27001 framework to mitigate risks. Ensure commissioning activities comply with project timelines and quality management standards (QMS). Support and Communication: Communicate directly with customers to resolve problems. Assist with fault finding and analysis on live systems in a remote support capacity. more »
First-Line TechnicalSupport Engineer A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a First … Line TechnicalSupport professional to support on inbound customer technical issues. Location: Ipswich a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum + benefits Requirements for First-Line TechnicalSupport Engineer: Strong technical acumen from an IT apprenticeship, STEM degree or work experience in a technical setting Proven commercial experience in ensuring an amazing customer experience Excellent problem-solving skills Strong troubleshooting skills You truly care about customer experience Strong verbal and written communication skills more »
North Shields, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Bennett and Game Recruitment LTD
Access Control TechnicalSupport Engineer required. Our client is a global manufacturer who specialises in electronic gates and access controls security systems. They are now looking for a TechnicalSupport Engineer due to the growth of the business. Successful candidates will have an in-depth knowledge … in access controls and will also provide technicalsupport, troubleshooting assistance and provide resolutions to customers via email and telephone. Access Control TechnicalSupport Engineer Position Overview Provide technicalsupport and troubleshooting assistance via telephone and email to resolve customer and partner issues. TechnicalSupport providing technical advice to external customers, internal and external staff. Technical Files maintaining technical and drawing files on products Maintain and update internal CRM Support ticket database accurately Provide suggestions for improvement of practices within the Company Access Control TechnicalSupportmore »
Hayes, London, United Kingdom Hybrid / WFH Options
ETS Technical Selection
HVAC Engineer - TechnicalSupport (AIR-CONDITIONING & CHILLERS) - west London, UK (with option of hybrid/homeworking) (MUST HAVE EXPERIENCE USING PRODUCT SELECTION SOFTWARE AND PRODUCT PRICING/SALES TOOLS) A new vacancy for a HVAC Engineer - TechnicalSupport with European division of leading global manufacturer of … high-efficiency heating & cooling products. Based at the company's offices in the west London/Middlesex area, the HVAC Engineer - TechnicalSupport will be responsible for providing technicalsupport to its distributors, consultants and end users in the UK and Europe. Candidates should have an … engineering qualification in a relevant technical discipline (such as HVAC/R, Mechanical Engineering, etc), with at least 1yrs experience working with VRF/VRV and/or Refrigeration products in a role that has involved supporting customers and/or distributors. Key requirements: Relevant Engineering qualification (such as more »
Durham, County Durham, North East, United Kingdom Hybrid / WFH Options
Bennett and Game Recruitment LTD
Access Control TechnicalSupport Engineer required. Our client is a global manufacturer who specialises in electronic gates and access controls security systems. They are now looking for a TechnicalSupport Engineer due to the growth of the business. Successful candidates will have an in-depth knowledge … in access controls and will also provide technicalsupport, troubleshooting assistance and provide resolutions to customers via email and telephone. Access Control TechnicalSupport Engineer Position Overview Provide technicalsupport and troubleshooting assistance via telephone and email to resolve customer and partner issues. TechnicalSupport providing technical advice to external customers, internal and external staff. Technical Files maintaining technical and drawing files on products Maintain and update internal CRM Support ticket database accurately Provide suggestions for improvement of practices within the Company Access Control TechnicalSupportmore »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Shift F5
Support & Installation Engineer - ( M4 Corridor/Remote) ** Remote including Home working & visit clients Wireless & Broadband routers - Access Points - Bluetooth - IT skills and diagnostics - IOT This established IOT technology business who supply advanced wireless and automation technology are looking to grow their support team. You will be confident speaking … with clients, both over the phone and face to face - and will take the lead on installations, as well as reactive support visits and remote support when possible. This is not an IT Support role - but you will be working with networks, bespoke & proprietary tech systems in … detailed documentation of all installation activities. Adhere to all safety protocols and regulations while working on-site. Salary depending on experience - £30-40K Support & Installation Engineer - ( M4 Corridor) For more information about Shift F5 and the opportunities we have to offer follow us on Twitter @F5_Jobs Shift more »
Bradford, West Yorkshire, Yorkshire, United Kingdom
White Label Recruitment
White Label are excited to be working with a specialist engineering business in their search for a TechnicalSupport Engineer to join their busy team during an exciting period of growth. As the Technical SupportEngineer, you will support the sales team in identifying Compressors, Vacuums & Blowers … for projects and prepare technical proposals for installation and commissioning. The Role: Prepare comprehensive technical-commercial proposals for capital projects, encompassing installation and commissioning procedures Assist the sales team by providing technical specifications for capital equipment - vacuums & blowers Provide technicalsupport for Compressors, Vacuum and … Blower applications Accompany the sales team on customer site visits when required Generate energy audit reports to enhance commercial proposals Responsibilities: Support the sales team in presenting technical proposals to customers Ensure the sales team arebriefed on the technical aspects of each quotation Prepare technical quotations more »
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Premier Technical Recruitment
Engineering and Technical Customer Support Engineer Basingstoke (hybrid working) - 3 days in the office/2 days can be worked from home to c£40k (neg dep exp) + exceptional benefits package Our globally renowned and respected client has been established for more than 60 years and specialise … in the design, manufacture and support of bespoke instrumentation and special purpose equipment solutions for supply throughout the world. As a result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and Technical Customer Support … equipment associated with Clinical and Industrial markets across the whole of the UK. Reporting to the Customer Relationship Centre Manager, the successful Engineering and Technical Customer Support Engineer candidate will ensure the ongoing development of customer satisfaction, loyalty and retention, providing customers with world class levels of service more »
Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Hudson Shribman
Technical Field Engineer c45k + car + benefits South East ABJ7088 As a Technical Field Engineer and part of the global customer services team with a mechanical or fabrication engineering background, you provide engineering support to the food manufacturing customers who process the products. The technical Field Engineer as part of the customer focussed team will support with technology/engineering-based advice and problem-solving expertise to act as the prime field-based linkage, to help ensure delivery of key strategic business objectives on standards of the product. Location REMOTE working - UK wide … and resolution of issues with regards to Customer and/or Consumer complaints, maintaining a high level of communication and professionalism with the customer. Support customers with improving line efficiencies and reduce spoilage andproviding guidance to customers on Seamer tooling and Capping equipment Support and work with our more »
A great opportunity has arisen for a TechnicalSupport Manager to join an industry leading faade specialist. You will serve as the cornerstone of their project execution strategy, providing expert technical guidance and hands-on support to facilitate the seamless integration of their facade systems into … projects. TechnicalSupport Manager Position Overview Oversee the installation, maintenance, and repair of facade systems supplied by the company. Provide technicalsupport and guidance on site for facade-related products supplied. Conduct site inspections and audits to ensure adherence to project specifications and standards. Collaborate with … project managers, engineers, and construction teams to coordinate and optimise installation processes. Troubleshoot complex technical issues on site, offering timely and effective solutions. Develop and implement training programs for site teams to enhance their technical skills and product knowledge. Support customers with toolbox talks and pre-start more »
A great opportunity has arisen for a TechnicalSupport Manager to join an industry leading faade specialist. You will serve as the cornerstone of their project execution strategy, providing expert technical guidance and hands-on support to facilitate the seamless integration of their facade systems into … projects. TechnicalSupport Manager Position Overview Oversee the installation, maintenance, and repair of facade systems supplied by the company. Provide technicalsupport and guidance on site for facade-related products supplied. Conduct site inspections and audits to ensure adherence to project specifications and standards. Collaborate with … project managers, engineers, and construction teams to coordinate and optimise installation processes. Troubleshoot complex technical issues on site, offering timely and effective solutions. Develop and implement training programs for site teams to enhance their technical skills and product knowledge. Support customers with toolbox talks and pre-start more »
diversity and releases potential to advance humanity. Overview The role will be based in our offices at Chandlers Ford, Hampshire. As a Tech Services Support Engineer, you will assist with technicalsupport via the telephone, upload software via production, evaluate and repair laptops and also RMA returns. … can expect: A starting salary of £20,000 rising to £22,000 per annum after successful probation (six months). A flexible working environment. Support and training. Before you go: We believe that diversity and inclusion bring benefits to the business and that people work better when they can … approach to discrimination on any of the protected grounds in the Equality Act 2010. You may also have experience in the following: Engineer, Desktop Support Technician, Network Support Engineer, Field Service Technician, Solutions Support Specialist, Support Operations Engineer, Application Support Analyst, Client Services Engineer, Product more »
First-Line TechnicalSupport Engineer A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a First … Line TechnicalSupport professional to support on inbound customer technical issues. Location: Ipswich a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum + benefits Requirements for First-Line TechnicalSupport Engineer: Strong technical acumen from an IT apprenticeship, STEM degree or work experience in a technical setting Proven commercial experience in ensuring an amazing customer experience Excellent problem-solving skills Strong troubleshooting skills You truly care about customer experience Strong verbal and written communication skills more »
TechnicalSupport Manager (Global) Remote, UK or EMEA circa £55k + SaaS B2B scale up I am looking for a TechnicalSupport Manager to oversee the management of reported issues from our customers and internal teams. The successful candidate will be responsible for in-housing TechnicalSupport as it has been previously outsourced; the initial triage of issues, ensuring timely resolution, managing engineering bugs in line with their internal processes, and overseeing and working initially in collaboration with the current outsourced support team. In time, the plan is to build a global team … Proactive Alignment: Ensure all relevant teams are proactively aligned and updated on progress and resolution. Maintain clear and consistent communication to keep everyone informed. ● Support Team Management: Manage the support team, ensuring they are aligned with existing and new internal process requirements and customer service standards. ● Maintain Supportmore »
TechnicalSupport Engineer - Italian speaking Parli fluentemente l'italiano? Hai una laurea tecnica? Our Yorkshire based client develop and manufacture a range of products for desk-top instrumentation. They are actively recruiting for an English/Italian speaking TechnicalSupport Engineer Duties for this position will … include :- Providing technicalsupport/contact for customers and clients alike in an established area Responsibility for day to day contact with customers and clients via both email and phone Answering product related technical questions and general sales related enquiries. Translating and writing technical sales literature … for product documentation Please note this is predominantly desk role, based working within a small technical team, full technical, and product training and support will be given. The successful candidate will be of graduate calibre within Physical Sciences and will also be bi-lingual, with English + more »
TechnicalSupport Advisor Quorum Business Park, Longbenton - NE12 8BU Salary: £23,000 - £25,000 per annum+ Performance based bonus Working hours: Full time , 37.5 hours per week, shift pattern between 9am 8pm Monday-Sunday (5 days on 2 days off) Holidays: 21 days plus bank holidays increases to … holidays after 1 years service Are you a tech lover?. Do you have customer service experience? We are looking for passionate and dedicated TechnicalSupport Advisors to assist our Verisure colleagues in the field. This role will suit someone who is motivated and looking for an exciting … Our mission is to provide our customers peace of mind by protecting what matters most to them. What youll be doing: Assisting with advanced technical issues, diagnosing technical faults and providing a solution via phone, web chat and email. We provide technicalsupport for our alarm more »
Partners, a leading global venture capital and private equity firm investing in high-growth technology and software companies. Job Summary Resolve is hiring a Technical Product Support Manager to lead a team of technicalsupport analysts and engineers. As the technical leader of this team … you will be vital to the success of our customers and the growth of the technical skills within the support team. This role is designed for a leader who brings not only a deep understanding of IT automation but also a hands-on approach to customer support. The … ideal candidate will balance technical expertise, leadership skills, and a willingness to directly engage in resolving complex support cases. Key Responsibilities: Customer-Obsessed: Ensure regular communication with customers to identify the source of the issue and provide timely remediation. Take a hands-on approach in handling high-level more »
Are you looking for a patient focused role? Do you have an inquisitive mind and the ability to understand technical information? If so, we are recruiting a technicalsupport specialist for the UK and Emerging markets within the EMEA We are looking for a qualified candidate to … provide technicalsupport and assistance with the wearable cardiac technology, allowing patients to return to their activities of daily living, while having the peace of mind that they are protected from sudden cardiac arrest. Job Description and Areas of responsibility: First point of contact for patients and physicians … regarding questions and provide individual solutions by phone of ECG and further technical data and take appropriate action including documentation. Management/stocktaking: coordinate replacement of individual components as required and proper return of the replaced components for maintenance together with external Logistic partner and Sales team Coordination for more »
in your IT career with a leading provider of high-performance network storage solutions? You’ll play a key role in delivering enterprise-level technicalsupport to a range of industry customers. What you’ll be doing: 1st-2nd line technicalsupport to customers in line … with SLAs and KPIs. Monitor ticket queues and escalate issues to senior members of the team as necessary. Perform BAU troubleshooting support and maintenance remotely and guide customers through steps to resolve issues via phone and email. Take ownership and prioritise workloads to ensure customers are kept up to … date with the status of their cases. What you’ll bring to the role: 2+ years in IT – with experience in customer-facing technicalsupport roles. Strong ability to empathise and build relationships with customers. Good knowledge in IT with exposure to Networking, Storage solutions (NAS), Client Desktops more »
Manila, we are a diverse team of highly trained team members who pride ourselves in delighting the customer. We are currently looking for a TechnicalSupport Analyst to join our team. Reporting to the TechnicalSupport Team Lead, you will be accountable for Incident, Change, Problem … Release management, providing technical analysis to Cargo related products, establish customer relationship and engage with them regularly. Responsibilities: Provide first level support through the effective management of all incoming customer tickets and queries. This includes, but is not limited to: Gather all pertinent information from customers to ensure … Provide in-depth analysis including testing, resolution where applicable & updating the customers timely Manage all incoming calls and emails Screen, categorize and prioritize the support mailbox for dispatching and coordinating with 2nd and 3rd level support within SLAs using ITSM software tools Track all calls and their status more »
Greater Cardiff Area, United Kingdom Hybrid / WFH Options
Yolk Recruitment Ltd
Lead TechnicalSupport Engineer - £60,000 - £70,000 – Cardiff with WFH flexibility (2 days per week) Are you a Senior or Lead level TechnicalSupport Engineer with a background in Networking/Infrastructure/Storage looking for something new? I’m working with an exciting business … who are looking to expand its award-winning engineering team that prides itself on delivering first-class support and service to their customers. This role will encompass a range of responsibilities, involving both software and hardware proficiencies across storage technologies, server maintenance, and network configuration. This is what you … ll be doing: Duties will include configuration, testing, providing support from initial troubleshooting to advanced levels, and occasional customer training. service procedures, policies, and standards. functionality and resolving issues by upgrading both cloud and on-premise systems. scripts to automate routine tasks. an involvement from an architectural view and more »
WEST NORFOLK AND BOROUGH OF KING’S LYNN COUNCIL TechnicalSupport Officer Salary between £25,284 and £29,460 per annum Based at Kings Court Council Office. If you are looking for a wide and varied technicalsupport role, we have the perfect opportunity for you … to join our Planning and Environment Support Team. We need you to support the Planning service including for; receipt, validation and recording of a variety of planning and other applications; general enquiries and advice; preparation of planning committee agendas; assisting in the processing of land charge searches; appeal more »
Birmingham, England, United Kingdom Hybrid / WFH Options
InterQuest Financial Markets
We are currently recruiting for a TechnicalSupport Analyst based in Birmingham who will focus on our client's workplace enhancement platform, understanding user queries, performing root cause analysis to triage and classify reported issues which could be software or hardware related. You will need an analytical mindset … and a desire to gain a breadth of both functional and technical knowledge across both software and hardware platforms. Location: Birmingham Length: Permanent, full-time Environment: 50% hybrid working Responsibilities: Performs appropriate triage activities to support response within service level agreements. Ensures timely and accurate updates to support tickets. Responsible for ensuring any issues or concerns with support service levels are escalated in a timely manner to enable action and resolution. Provide feedback to update, maintain and create relevant support guidelines and knowledge base, processes and procedures which contribute to improving the customer experience and more »
TechnicalSupport Administrator (Full Industry Training) £20,000 - £25,000 + Great Training Available + Huge Progression + 32 Days Holiday Office based in Ilminster. Commutable from Taunton, Yeovil, Crewkerne, Taunton, Chard and surrounding areas. Are you from an Admin or Customer Service background looking to join a … renowned and growing company, where You will work alongside a close-knit team who will offer you opportunities to develop your technical knowledge through great training and also give you access to huge progression potential? On offer is a role where you can truly make a difference within a … for a variety of Commercial and Industrial companies. Due to their continued success, they are expanding their team and looking to take on a TechnicalSupport Administrator, who they will invest in through fantastic training and company benefits. This is a Monday to Friday office based role. You more »