1 to 25 of 158 User Research Jobs in the UK

Workstream ensuring that users are involved in transformation and design and deliver improved corporate services that meet their needs. The Accessibility Workstream brings together user research, service design and content design skillsets with technical accessibility expertise. The mission is to deliver solutions that are accessible. Good content design … to support more junior members of staff. Strategic thinking Create and implement content strategies and processes, balancing the business objectives and needs of users. User focus Work within a multidisciplinary team to shape and record design decisions and design debt across complex user journeys, creating and advocating for … including users who are disabled, neurodiverse or use assistive technology. Set performance measures for content to evidence how the design meets accessibility regulations and user needs, and in turn supports business objectives. User-centred content design Use data, research and evidence to plan, write, design and edit more »

for a UX Lead to join their incredible team. The Role: As the UX Lead , you will be responsible for managing end-to-end user experience projects and the running of workshops. You will be the focal point for User Research, focusing on online analytics, a/… have 5-8 years experience within UX Design. This includes 2-4 years experience within a leadership role. Skillset: Strong senior leader with strong User-Centred Design Experience Understanding of User Testing Methodologies: Qual & Quant, Face to face & Remote Advanced experience with wireframing, visual design & prototyping tools (Figma more »

Exciting Opportunity for a Senior User Researcher at Mondly by Pearson! Did you know Pearson is one of the 10 most innovative Ed-tech companies of 2022? We create vibrant and enriching learning experiences designed for real-life impact. Learning is no longer just a stage of life but … and engaging content. Be part of our journey to redefine how languages are learned. Key areas of focus : Lead and own end-to-end user research process across all product squads, identifying research opportunities to conducting studies and delivering actionable insights, establishing and implementing best practices and … methodologies to ensure comprehensive user understanding. Develop, own and define a holistic user research strategy in collaboration with product operations, product management, and design teams, aligning it with the company’s goals and product roadmap. Utilize a variety of research methods, including but not limited to more »

Their insights are unrivalled and now they are looking for a UX designer to help make the portal where businesses source the information as user friendly and intuitive as possible. What they need - A UX specialist who has experience redesigning existing products, spotting the quick win opportunities as well … as longer term design opportunities to enhance the customer journey Someone who's confident conducting user research, who can lead interviews with customers as well as present back their findings and recommendations to the senior leadership team A digital native who puts the customer at the heart of … complexities of how customers use the data & insights the business provides to make strong UX design recommendations Conducting, interpreting and reporting back on usability research & testing, transforming those insights Implementing UX best practice in design processes to drive site enhancements across the business Collaborating with technical teams as well more »

Meijer, Procter & Gamble, and Metro. The ideal candidate will be someone who has worked in a complex problem space and is comfortable conducting discovery research (starting with a broad problem statement) and then running through multiple iterations to deliver a high fidelity solution. This is a hybrid role with … days a week in their office in Hammersmith. The main focus of this role includes: Crafting products into seamless, purposeful experiences, always placing user needs and business objectives at the forefront. Operating within an agile, global framework and collaborating with designers, engineers, data scientists, and product managers to tackle … challenges in inventive ways. You'll assist the Product Design Principal and Product Design Manager in establishing standards and guidelines across design and research You'll steer their engineering teams in executing the envisioned experience, To be successful in this role you will need: Proficiency in user experience more »

to deliver a cohesive privacy & integrity experience that delights and puts consumers in control of their privacy. About the Role As UX Product Designer, User Trust & Integrity, you will work on some of the most interesting privacy & integrity challenges in the industry and set the direction for how users … and educate consumers on Roku's privacy commitments. For this role, we are looking for an experienced and detailed-oriented Product Designer with strong user empathy and design/UX skills to match. The ideal candidate is an entrepreneur-at-heart with experience or strong interest in privacy & integrity … Roku users towards key internal stakeholders. Own UX and strategy for how Roku surfaces privacy/integrity concepts & ad controls to our users, aligning user and business needs with regulatory requirements. Own and drive evolution of the Roku Privacy Portal User Experience. Help drive overall consumer privacy vision more »

User Researcher User Researcher | Quantitative | Qualitative | Recruitment | User Journey | Usability Testing Role We're looking for a User Researcher who will want to work with a tech for good business. This organisation build SaaS products that change peoples lives for the better! This role will see … you work with a well established design and research team to improves products that over a million customers use! You'll also have a fantastic amount of autonomy to work with the research team and look under the hood to understand how to solve these problems. You will … Oh and did I mention that 10% of your working week is also allocated to personal development? Role Proficient in both quantitative and qualitative user research methodologies, adept at understanding user behaviours and preferences in digital product contexts. Experienced in crafting and analysing user journeys and more »

design output. They will be confident when presenting their work to stakeholders, and able to adapt designs to reflect their feedback and feedback from user research and usability testing. About the Role It’ll be your role to: Skillfully craft the end-to-end user experience, bringing … a cohesive journey step by step, creatively using components from a central design system to figure out the right balance of content and UI (User Interface) elements on screen Bring designs to life with a choice of prototyping software, such as Sketch/InVision/Figma/Axure/… Adobe XD Balance business requirements with user needs – you'll be gathering user research and rationale to align stakeholders on individual user needs. You’ll know when to diplomatically push back, if necessary, to act on what’s right for the customer Be adaptable to the more »

We’re looking for a highly skilled Customer Experience (CX) Researcher to help optimise our end-to-end user experience, from seeing an advert, joining our programmes, using our app to offboarding - and everything in between! Summary This is an exciting role for someone who thrives in fast-paced … ratings, as well as our Net Promoter Score (NPS). Develop a comprehensive understanding of patient and customer needs, preferences and behaviours (personas) through user research, feedback analysis and usability testing to inform product and marketing enhancement. Utilise both qualitative and quantitative data to generate insights. Conduct market … research and analysis to identify market trends, customer needs and competitive insights. Gather customer feedback by arranging surveys and sourcing online reviews. Analyse customer reviews, complaints and feedback to identify opportunities and areas for improvement. Use existing member and prospect data to identify drop-off-points in the journey. more »

UX Designer User Experience Designer | Design tools | User Research | Wireframing & Prototyping Role We're looking for a passionate UX Designer who will want to work with tech for good business. This organisation build SaaS products that change peoples lives for the better saving you so much time … journeys where over a million people use the product/software. You'll also have a fantastic amount of autonomy to work with the research team and look under the hood to understand how to solve these problems. You will have a fantastically supportive design team surrounding You will more »

as a core part of your current role, is a requirement. Requirements: Highly proficient in performance marketing Understands customer buying psychology Highly competent in user research Talented at creative brief and script writing Experience with high-growth DTC brands 3-5+ years of industry experience Deep interest more »

of solutions like Watson, Blockchain, IoT, and Security excite you? If so, read on! Your Role and Responsibilities We are looking for a talented User Experience (UX) Researcher who is passionate about making a difference in the world through responsible, data-driven innovations. As a member of the global … user research team, you will join an established and impactful team of user researchers that are responsible for leading and driving user-centered research initiatives. Your research findings and insights will drive the design and development of user-centered solutions. You will collaborate … closely with cross-functional teams, including designers, product managers, and engineers, to ensure our products deliver exceptional user experiences. This is a role where you will have the opportunity to shape our UX research strategy, mentor other researchers, and demonstrate impact and influence for product roadmap. Rigor, attention more »

and testing processes (often with partners) to ensure product performance meets or exceeds customer expectations. Champion a customer-centric approach by gathering insights, conducting user research, and analyzing market trends to inform product decisions. Work closely with stakeholders to communicate product updates, gather feedback, and iterate on product more »

across the business with senior stakeholders Owning, defining, planning and communicating new product features, roadmaps, product backlog and success metrics. Understand markets, competition and user requirements in depth to identify market opportunities, new feature requirements, and build business cases. Empathising with users, conducting user research, and translating … user insights into actionable product improvements as part of requirement collection initiatives. Identify problems, analyse root causes, and develop creative solutions to drive commercial success of the product and feature delivery: increase revenue, reduce sales cycles and reduce manual work owned by the client facing teams. Being goal-oriented … focusing on outcomes: owning usage, retention and P&L. management: collaborating with senior management, customer facing teams, engineering and user experience teams, negotiating priorities, and providing clear direction. with Sales, Customer Success & Marketing to drive forward the feature launch and grow its impact on company revenue. Gathering, analysing and more »

the world critically. We are seeking a talented Senior UX Designer to join our team. The ideal candidate will be responsible for leading the user experience design process, creating intuitive and engaging digital experiences. You will collaborate with cross-functional teams to understand user needs, design user … flows, and create wireframes and prototypes. If you are interested, please email your CV and portfolio to genie.shi@socrates.com What Will You Do? Conduct user research to understand user needs, behaviors, and motivations. Create wireframes, prototypes, and design mockups that effectively communicate interaction and design ideas. Collaborate … with product managers, developers, and other stakeholders to ensure design integrity and user satisfaction. Advocate for user-centered design principles and best practices within the organization. Mentor and guide junior designers to foster a culture of design excellence. What Are We Looking For? Bachelor's or Master's more »

The Opportunity: Consulting as a User Researcher, you will be working within agile cross-functional teams providing User Centered Design (UCD) and User Experience (UX) expertise on a range of exciting digital services and transformation projects for a variety of critical, high-profile projects for the public … sector (Government Digital Services). You will become a focal point for the main user interaction pieces, encompassing all aspects of their interaction with the product, service or system; using a confident, consultative, professional and transparent approach developing relationships with the client and stakeholders and helping to provide a … positive experience for end-users. Skills and Experience: Experience within a consultancy, agency or in-house setting as a user research delivery role is very desirable Extensive commercial use of UCD principles and their associated best practices Familiar with moderating one-to-one usability sessions and preferably training more »

User Researcher Manchester (Hybrid-Working) Market Rates (plus excellent company benefits, incentives, bonuses, etc.) The Opportunity: Consulting as a User Researcher, you will be working within agile cross-functional teams providing User Centered Design (UCD) and User Experience (UX) expertise on a range of exciting digital … a variety of critical, high-profile projects for the public sector (Government Digital Services). You will become a focal point for the main user interaction pieces, encompassing all aspects of their interaction with the product, service or system; using a confident, consultative, professional and transparent approach developing relationships … and helping to provide a positive experience for end-users. Skills and Experience: Experience within a consultancy, agency or in-house setting as a user research delivery role is very desirable Extensive commercial use of UCD principles and their associated best practices Familiar with moderating one-to-one more »

The Opportunity: Consulting as a User Researcher, you will be working within agile cross-functional teams providing User Centered Design (UCD) and User Experience (UX) expertise on a range of exciting digital services and transformation projects for a variety of critical, high-profile projects for the public … sector (Government Digital Services). You will become a focal point for the main user interaction pieces, encompassing all aspects of their interaction with the product, service or system; using a confident, consultative, professional and transparent approach developing relationships with the client and stakeholders and helping to provide a … positive experience for end-users. Skills and Experience: Experience within a consultancy, agency or in-house setting as a user research delivery role is very desirable Extensive commercial use of UCD principles and their associated best practices Familiar with moderating one-to-one usability sessions and preferably training more »

An overview of the role As a User Researcher, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. Working … and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. Why this role? As a User Researcher you will: Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that … a better understanding of our clients' users. Contribute to creating better products and services that solve users' problems and meets their needs. Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. Plan and run qualitative studies, including more »

is to create a cutting edge technology solution to drive impact. The ideal candidate will be an experienced Product Designer, who has worked with user-center design principles, interaction design and information architecture, using test tools such as Figma, UserTesting and Maze. Also, would have worked within a fast … be one of the first hires in Europe, building a new product and making a real impact on the business. The role: Champion a user-centric approach to design, conducting user research, usability testing, and gathering feedback to inform product decisions and enhance the user experience. … Collaborate with designers and other stakeholders to translate product requirements and user needs into innovative design concepts and solutions. Create wireframes, prototypes, and high-fidelity mockups that effectively communicate design concepts and interactions, ensuring consistency and coherence across all touchpoints. Define and design intuitive user interactions and workflows more »

more than sitting! Here are just a few of the things youll be getting up to: Leading end to end UX design process: including research, journey mapping, wireframing and prototyping, along with user testing to create compelling user experiences with captivating and intuitive interfaces Navigatingthrough complex challenges … with cross functional teams, updating experiences into intuitive, simple solutions Utilisinginsight from Google Analytics and other software such as Content Square, alongside qualitative research tools such as User Zoom to influence designs, identify opportunities and validate solutions Presenting ideas and concepts to stakeholders; articulating design decisions effectively, anticipating … be adept in Figma and other design tools, demonstrating a proactive approach in driving industry trends forward. Their skill set should include proficiency in user research, testing, and requirements gathering, along with a solid understanding of responsive design and CMS platforms like Bloomreach. Additionally, they should excel in more »

than sitting! Here are just a few of the things you'll be getting up to: Leading end to end UX design process: including research, journey mapping, wireframing and prototyping, along with user testing to create compelling user experiences with captivating and intuitive interfaces Navigatingthrough complex challenges … with cross functional teams, updating experiences into intuitive, simple solutions Utilisinginsight from Google Analytics and other software such as Content Square, alongside qualitative research tools such as User Zoom to influence designs, identify opportunities and validate solutions Presenting ideas and concepts to stakeholders; articulating design decisions effectively, anticipating … be adept in Figma and other design tools, demonstrating a proactive approach in driving industry trends forward. Their skill set should include proficiency in user research, testing, and requirements gathering, along with a solid understanding of responsive design and CMS platforms like Bloomreach. Additionally, they should have a more »

a hybrid of working at home and in the office. Responsibilities: - Perform accessibility audits of new digital systems - Manage and prioritise delivery of accessibility research, using appropriate methods for different life cycle phases and situations, including lab and field-based usability testing, interviews, surveys, contextual inquiry and technical evaluations. … accessibility and inclusion by design by providing guidance on existing methods and tools and creating new tools to help teams. - Develop accessible and inclusive research methods to support broader participation in the design of government services and user research activities. - Contribute to coordinating and monitoring accessibility compliance … insights effectively in such a way as to stimulate conversation and collaboration. - Confident and dynamic communicator with the personal impact to thrive in a user-centric environment, able to listen to the needs of stakeholders and interpret and explain complex information. If you would like to hear more about more »

ACCESSIBILITY LEAD - INITIAL 6 months - INSIDE IR35 Loriens leading Public Sector Client is looking for a highly experienced Accessibility lead with strong knowledge of User-Centred Design. Essential Skills: - Experience working at a lead level in a digital setting. Designing and delivering a wide range of accessibility and inclusive … insights effectively in such a way as to stimulate conversation and collaboration. - Confident and dynamic communicator with the personal impact to thrive in a user-centric environment, able to listen to the needs of stakeholders and interpret & explain complex information. Main Duties of this role Perform accessibility audits of … new digital systems Manage and prioritise delivery of accessibility research, using appropriate methods for different life cycle phases and situations, including lab and field based usability testing, interviews, surveys, contextual inquiry and technical evaluations. Provide advice and training to improve capability in our delivery teams in the creation of more »

for a Web Analyst to join the team! As a Web Analyst, you will be using data to develop an in-depth understanding into user behaviors, and how the interact across different products and pages on-site and in the app. Your insights will be used to drive digital … and product strategy, optimize the journey, increase conversion, and enhance the user experience. Role & Responsibilities: Utilising data from a variety of sources and tools to analyses and deliver insight and understand trends to do with web traffic, user behaviours Work in collaboration with Data Scientists and Customer Analysts … a hollisitci view of product and customer insights Support E-commerce team with A/B test analysis and driving the CRO roapmap Conduct user research to support data analysis and feed insights into the UX teams to support a new website build Integration of customer satisfaction surveys more »