Management Skills: Ability to manage multiple projects simultaneously, ensuring timely delivery of insights and reports while maintaining high standards of quality. Attitude: Customer-Centric and Driven: Your role goes beyond mere reporting; it is about making data meaningful and impactful for our unique and extraordinary retail more »
of team spirit and innovation into the longer and short-term operations of the organization. Inspire and lead a talented group of customer-centric employees, helping them manage their careers and grow as professionals. Instill a culture of innovation within the customer support more »
Cardiff, Wales, United Kingdom Hybrid / WFH Options
Sapiens
audiences. Proactively identify challenges, mediate conflicts, propose solutions, and drive implementation. Build and maintain strong relationships with stakeholders, ensuring a smooth and customer-centric delivery process. Provide leadership in a global setting, directly managing Team Leaders and matrix-managing multidisciplinary delivery teams. What you need to more »
Newport, Gwent, Wales, United Kingdom Hybrid / WFH Options
S&You
looking for a dynamic and engaging leader to head up a high-performing Business Analysis team as part of a high-profile, customer-centric transformation programme. This is your chance to make a real impact as you guide and mentor a talented team, shaping the future more »
Newport, Gwent, Wales, United Kingdom Hybrid / WFH Options
Intellectual Property Office
An established and high performing team which is integral to the current Transformation programme an ambitious and high-profile delivery of modern customercentric Services for Intellectual Property. Leading and managing a team of Business Analysts, coaching and mentoring and helping mature the profession and championing more »
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Astutis
Resources! Why Do We Want You? Are you passionate about improving customer satisfaction, driving operational excellence, and fostering a customer-centric culture? Astutis, part of the Wilmington plc, is seeking a Customer Success Manager to join our Senior Leadership Team. … responsible for: Developing and implementing a customer service strategy focused on exceeding client expectations and delivering satisfaction. Promoting a customer-centric culture and ensuring consistent, excellent end-to-end experiences across all channels. Using data analysis and insights to drive improvements in learner more »
