2 of 2 Remote IT Support Jobs in Wales

Our client is a fast growth tech company providing IT & Comms technology to small and medium businesses throughout the UK. The Pre Sales IT Support Engineer will play a pivotal role in supporting the sales team to enhance the efficiency and success rate of sales opportunities. You … needs. The role involves a blend of technical expertise, customer interaction, and interdepartmental collaboration to drive sales and customer satisfaction. Additionally, the Pre Sales IT Support Engineer will deliver regular onsite and remote audits, completing technical audits for all products the customer has, including cyber security. Main duties More ❯

This is a great opportunity to join a fast growing business providing professional IT services.Due to the planned growth, there will be genuine opportunities to develop your own career. In this role, you will provide technical support, lead innovative IT projects and be a fundamental part of … the business during this exciting growth stage, all while working with cutting-edge technologies. Your Responsibilities: Deliver 1st, 2nd & 3rd tier technical support to clients, resolving hardware, software, and networking issues. Monitor and maintain clients' IT systems through our RMM to minimise disruptions and downtime. Assist/Lead … the design and implementation of IT projects and solutions tailored to clients' needs. Stay updated with the latest technology trends to continually improve service delivery. What We Require: Desirable not essential as all levels of experience will be strongly considered. Proven experience in IT support roles Expertise More ❯