Customer Service Jobs in Warwickshire

1 to 25 of 29 Customer Service Jobs in Warwickshire

Instructor Network Co-ordinator

Kenilworth, Warwickshire, West Midlands, United Kingdom
Hybrid / WFH Options
Lantra
full-time, permanent basis. The Benefits - Salary of £27,250 per annum - 25 days annual leave plus bank holidays which increases with length of service - Defined contributory pension scheme or pension auto-enrolment scheme - Employee assistant scheme (health assured) - Flexible working (subject to pre-approval) - Perkbox access to over … exclusive perks and discounts - Medical cash plans - Enhanced maternity and adoption pay - Rewards for length of service - Health & wellbeing events and initiatives - Fee voluntary day - Employee rewards - Free Parking - Free drinks This is an excellent opportunity for a highly organised team player who wants to be part of a … values continuous improvement. Plus, with access to an employee assistance scheme, enhanced maternity and adoption pay, medical cash plans and rewards for length of service, well ensure you have comprehensive support in both your personal and professional life. So, if you want to become an integral part of our more »
Employment Type: Permanent, Work From Home
Salary: £27,250
Posted:

Information Technology Service Desk

Birmingham, Warwickshire, United Kingdom
Confidential
Are you looking to join an award winning organisation that can offer great career progression? Are you passionate about technology and delivering great customer service? Then this could be the role for you. Due to expansion within their team, our client, a highly recognised global brand, is looking … to add to its IT Service Desk Team. You will be the main point of contact for technical support. The Person You will have at least one year of experience providing 1st Line IT Support in a professional service environment You will have gained good exposure to Microsoft … be an excellent communicator who is able to deal with internal stakeholders at a senior level. You will be an individual who provides excellent customer service and can demonstrate this. The Benefits Once trained flexible working is available Excellent Career development and financial support for future development Private more »
Posted:

Information Technology Support Analyst

Birmingham, Warwickshire, United Kingdom
Hybrid / WFH Options
Confidential
Are you passionate about technology and delivering great customer service? Then this could be the role for you. We represent an award-winning organisation that can offer great career progression. Due to expansion within their team, our client, a highly recognised global brand, is looking to add to … its IT Service Desk Team. You will be the main point of contact for technical support. The Person You will have at least one year of experience providing 1st Line IT Support in a professional service environment You will have gained good exposure to Microsoft Windows and Office … be an excellent communicator who is able to deal with internal stakeholders at a senior level. You will be an individual who provides excellent customer service and can demonstrate this. The Benefits Once initial training is completed, remote/flexible working is available Excellent Career development and financial more »
Posted:

Helpdesk Customer Support

Warwick, Warwickshire, West Midlands, United Kingdom
MSX International Limited
Helpdesk Customer Support Up to £28,000 Hybrid - 40 hours per week 6-month fixed contract Whitley, Coventry Do you like helping customers? MSX International has the job for you! At MSX we exist to empower movers and makers to thrive in an ever-changing world, by harnessing our … expertise and creativity to deliver an exceptional service powered by technology and innovative solutions. The Jaguar Land Rover Helpdesk Customer Support Agent will contribute to our well-performing Chat customer service adding value to our customer. The Role Were undergoing a technology transformation, so we need … to resource up our UK CRC (Client Relationship Centre) to support the increased chat demand. You will support customer on multiple channels, including Chat and Social Media. As part of this role, the JLR Helpdesk Customer Support Agent will: Provide answers to clients by identifying problems, researching answers more »
Employment Type: Contract
Posted:

Trilingual Customer Support

Rugby, Warwickshire, United Kingdom
French Selection
FRENCH SELECTION (FS) Trilingual Customer Support Location: Rugby Salary: up to £31,000 per annum Ref: 2321F To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 2321F Company offers full training and career progression The company: A leading designer … specified SLA - Escalate calls with advanced technical queries to the appropriate team - Arrange for the replacement of faulty hardware to be delivered to the customer - Schedule site visits with the field service team - Provide exceptional customer service The candidate: - Fluent in French and Spanish or German … written and spoken) - Customer service or IT support experience desirable - Problem-solving and excellent communication skills - IT literate and computer savvy - Pro-active, confident and dynamic personality The salary: up to £31,000 per annum French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and more »
Employment Type: Permanent
Salary: £31000/annum
Posted:

Internal Sales Executive

Rugby, Warwickshire, West Midlands, United Kingdom
The Recruitment Group
is looking for an Inside Sales Executive to be a key member of the inside sales team, you will be responsible for providing fanatical customer service to customer inquiries, while performing other sales functions such as qualifying inbound projects, persistent follow up, account management, and host customer … to the product range. . Qualify inbound opportunities from architects, contractors, building material distributors and designers. . Upsell/Cross-sell opportunities after assessing customer needs. . Maintain and update our client's sales funnel. . Engage in persistent and appropriate follow-ups on open quotations. . Present product … demonstrations via virtual meeting platforms (Teams, Zoom) . Proactively connect with former and existing customer accounts to reignite or grow relationships. . Cold Call prospects to generate awareness and interest in the product range. . Review technical drawings and action quotation revisions as needed. . Attend all Sales meetings. more »
Employment Type: Permanent
Salary: £35,000
Posted:

TUPE Officer

Birmingham, Warwickshire, United Kingdom
Confidential
for its clients across the globe. The company s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms … Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience. We have 32 delivery centers in 14 countries spread across 6 continents, with 43,026 employees from over 80 nationalities, as of September, 2019. Overall Purpose of the … in relation to contract mobilisations and demobilisations, in line with existing internal procedures Ensure that all administrative legal obligations are adhered to and excellent customer service is given Communication via email and letter correspondence and via telephone with various levels of management and external parties Ensuring all transferring more »
Posted:

AV Installation Engineer

Birmingham, Warwickshire, United Kingdom
Confidential
retail stores and luxury leisure and hospitality conference centres. Responsibilities Day-to-day delivery of full installation of AV, lighting, and automation technologies Attending customer premises to establish reported fault and a prompt restore service Ensuring accurate completion and return of AV asset documents upon installation sign off … and Field Service records and paperwork for customer service visits Proactively building close working relationships with your team and customers enabling best service Identify potential improvements and feed back to customer and sales Timely and accurate reporting and feedback of installation and service work more »
Posted:

Head of Product/Application Support

Rugby, Warwickshire, West Midlands, United Kingdom
Culina Group
of Product/Application Support You will be responsible for building and leading a high-performing support team, developing and implementing strategies to maximize customer satisfaction, and driving continuous improvement across multi-domain support functions. This is an opportunity to play a critical role in shaping the customer … Job responsibilities of Head of Product/Application Support include: Product Support Develop and implement a comprehensive support strategy aligned with business goals and customer needs. Oversee the product support process, ensuring timely resolution of user issues and inquiries related to our logistics and transport products. Prioritize and manage … support tickets, coordinating with the support team to ensure efficient and effective problem resolution. Maintain a high level of customer satisfaction by providing excellent support services and addressing user concerns promptly. Service Level Agreements (SLAs) Define and monitor SLAs for application support and key KPIs, ensuring that response more »
Employment Type: Permanent
Posted:

RISE Medical Secretary

Rugby, United Kingdom
Coventry and Warwickshire Partnership Trust
be expected to show initiative and have the ability to delegate tasks appropriately and supervise staff in order to effectively and efficiently support clinical service delivery. For more information on this role please see the attached support information. This will give you a better overview of the job role … a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes wellbeing support, including an in-house counselling service, external helpline and more staff networks and support group We're always on the lookout for people who share our passion for improving the … and their clinical teams. Person Specification Qualifications Essential Good General Education (eg. GCSE English and Maths A-C) QCF Business Administration Level 3 QCF Customer Service Level 3 Knowledge and Skills Essential Articulate with excellent communication/customer care skills both written and verbal demonstrating sympathy and more »
Employment Type: Permanent
Salary: £25147.00 - £27596.00 a year
Posted:

IT Sales Technician Apprentice

UNIT 8, TRIDENT PARK, POSEIDON WAY, WARWICK, England
EMERALD IT MANAGED SOLUTIONS LIMITED
Microsoft 365 Document management SecurityHosted telephone systems Use knowledge of products and services to highlight to Operations Manager and Company Director potential opportunities for service improvement with existing and new clients Send out mail merges and mail shots relevant to role and in line with agreed marketing schedule Handle … releases) Attend company/sales meetings Provide progress reports to Manager/Directors as requested. Deal with and direct appropriately incoming enquires Skills Required Customer service, telephone experience, customer-facing experience, or sales experience - preferred An ability to communicate in a professional, friendly way, to listen to more »
Employment Type: Advanced Apprenticeship
Salary: £13,650.00
Posted:

Microsoft 365 - Power Platform Support & Development Consultant

Birmingham, Warwickshire, United Kingdom
Confidential
has celebrated over 26 years in the Technology industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We re also an award-winning employer reflecting … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We re focused on our core values using these we ve … seen significant growth across our practices and our Service Reliability Group is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description Responsible for the architecture, design, configuration, development, deployment, and maintenance more »
Posted:

Production Print Engineer

Birmingham, Warwickshire, United Kingdom
Confidential
To carry out service visits to reported calls throughout the companies customer base within a specified region. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and … functionality. Respond to customer service requests for the repair of business equipment and... more »
Posted:

Security Control Centre Senior Alarm Operator

Warwick, Warwickshire, United Kingdom
Pontoon
for the Team Leader when necessary. Managing TAS and fault operations systems. Handling incidents effectively. Collaborating and communicating with stakeholders on sites. Managing the service desk. Thoroughly checking alarms throughout the day to ensure their operational status. Monitoring multiple Gas sites across the UK using computer systems and CCTV. … 7958. Responding to alarms promptly and efficiently. Ensuring the safety of the Engineers and sites. Handling emergency situations with poise and professionalism. Providing exceptional customer service through effective telephone communication. Demonstrating good time management skills to meet deadlines. Contributing to the effectiveness of the team. Upholding a high … Synectics Video & Alarm Management, Active Directory, CCTV, Video Analytics, Perimeter Intruder Detection (PID) systems, and CNI Environment. Familiarity with the management of ISS operational service and maintenance contracts. Proficiency in using MS Office applications. Excellent verbal and written communication skills to establish and maintain successful relationships. Strong problem-solving more »
Employment Type: Contract
Rate: £46189/annum
Posted:

Power Platform Technical Lead

Birmingham, Warwickshire, United Kingdom
Confidential
has celebrated over 27 years in the IT industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We re also an award-winning employer reflecting … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We re focused on our core values using these we ve … patterns and best practices, working with development teams as well as directly with customers. Technical subject matter expert. Lead technical development teams across different customer accounts, take ownership of deliverables and be responsible for the technical quality of the team s output, enforcing standards. Liaise directly with customers to more »
Posted:

Senior .NET Consultant - Managed Services

Birmingham, Warwickshire, United Kingdom
Confidential
has celebrated over 26 years in the IT industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We re also an award-winning employer reflecting … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, in Version 1's Managed Services environment we do things differently. We re focused on our core values using these we ve seen … significant growth across our practices and our Service Reliability Group (SRG) team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description As a Senior Software Engineer/.NET Consultant in more »
Posted:

DelL/Window Admin/VxRail/ESXi

Rugby, Warwickshire, United Kingdom
Thrive IT Systems Ltd
and virtual desktop solutions (ESXi/vCenter, Horizon, NSX-T, AppVolumes, Dynamic Environment Manager). Take ownership of Active Directory and Windows Server infrastructure, service operations and support. Lead on all phases of Active Directory and Windows Server estate life cycle management. Lead on troubleshooting Active Directory, DNS, DHCP … commands, ESXi updates/troubleshooting, Windows 10 golden image creation with the usage of clones and templates. Excellent verbal and written communication skills. Strong customer service and professional client facing skills. Strong time management and organizational skills and ability to meet project deadlines. Understanding of networking concepts, LAN more »
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Desk Administrator - Graduate IT Opportunity

CV37 9NW, Shottery, Warwickshire, United Kingdom
Big Red Recruitment Midlands Limited
training and upskilling per week... to use on whatever technical skills you desire, whilst supporting this MSP's clients! Are you an enthusiastic, and customer service focused individual looking to join a dynamic team? This role will give you the foundations to learn and expand your knowledge and … experience as a Service Desk Analyst and progress your IT career. There is continued training and development (averaging 1 day per WEEK), ensuring you acquire technical skills and the opportunity to take on more responsibilities as you develop. You will provide a single point of contact for customers across … You will have full ownership of the calls that you take: To quickly identify and resolve broad ranging incidents whilst providing high standards of customer service. The ideal candidate will have the following skills and experience: Passion for technology Keen to learn new skills and further your knowledge Familiarity more »
Employment Type: Permanent
Salary: £23000 - £24000/annum £23,000 - £24,000 per yer
Posted:

junior SAP Sales Executive

Birmingham, Warwickshire, United Kingdom
Confidential
transformation of complex Global enterprises. We are looking for passionate and hardworking individuals that to help drive the sales pipeline for our UK & global customer base. We embrace the opportunities of the future and work proactively to make good use of technology. As you can imagine, this means that … Provide regular updates to the Sales Manager on lead status and sales activities. Support senior sales executives in closing deals and achieving sales targets. Customer Relationship Management: Build and maintain strong relationships with new and existing clients. Provide excellent customer service to ensure client satisfaction and retention. more »
Posted:

Implementation Manager

Birmingham, Warwickshire, United Kingdom
Confidential
Our client are an online SaaS logistics software company which combines dynamic route optimisation, vehicle tracking, real-time progress monitoring and customer ETA messaging. Their Transport software helps their customers, delivery and field service companies, build excellent consumer experience, focus on customer service and efficiently utilize more »
Posted:

IT Manager (hands-on)

Leamington Spa, Warwickshire, West Midlands, United Kingdom
In House Recruiter International Ltd
to prepare and manage the IT budget. Optimize costs while ensuring efficient operations. User Support: Address user queries and technical issues promptly. Provide excellent customer service to internal stakeholders. Technology Assessment: Evaluate new technologies and recommend their adoption where appropriate. Stay updated on industry trends and advancements. Disaster more »
Employment Type: Permanent
Salary: £50,000
Posted:

Project Manager

Nuneaton, Warwickshire, West Midlands, United Kingdom
Hybrid / WFH Options
DB Schenker
project execution. Coordination: Manage onsite logistics requirements, including MHE, storage, and transportation (Air, Land, Sea) for domestic and international projects. Client Focus: Provide excellent customer service and account management to ensure client satisfaction. Tender Management: Support RFQ and Tender requests, contributing to competitive proposals. Reporting: Generate project, stock … and progress reports, as well as issue programs and schedules. Financial Management: Handle COD Accounts, supplier invoices, customer invoicing, and financial reporting. Customs Management: Manage import and export procedures, including ATA Carnet, T1/T2 documents, and customs formalities. About You Experience in leading logistics projects, hotel logistics experience more »
Employment Type: Permanent, Work From Home
Posted:

CAD technician

Kenilworth, England, United Kingdom
Procter & Chester (Measurements) Ltd
with our Technical Manager and Project/Design Engineer to compose engineering drawings, manage Bill of Materials (BOMs), inspect components, maintain databases, provide excellent customer service, and 3D print tooling for production. Qualifications Proficiency in CAD (Computer Aided Design) software, preferably SolidWorks. Strong work ethic and attention to more »
Posted:

Administrator

Rugby, Warwickshire, West Midlands, United Kingdom
Staffline Driving
and allocating duties. Full training will be provided. Our Perfect Worker Computer literate - Have excel experience - Good organisational skills - Good attention to detail - Excellent customer service - Interviews will be held immediately Key Information and Benefits Earn from £12.25 per hour - Full training provided - Competitive rates of pay - The more »
Employment Type: Temporary
Salary: £12.25 - 12.25 per hour
Posted:

Entry Level Sales - Growing Tech Business

Birmingham, Warwickshire, United Kingdom
Hybrid / WFH Options
Confidential
eager to embark on an exciting and rewarding career in Tech Sales, or looking for the next challenging career move? If you have strong customer service, relationship-building or strong communication skills, motivated to earn commission for the harder you work, this might be right opportunity for you more »
Posted:
Customer Service
Warwickshire
10th Percentile
£20,000
25th Percentile
£25,000
Median
£27,500
75th Percentile
£33,033
90th Percentile
£46,189