1 to 25 of 252 Customer Service Jobs in the West Midlands

fantastic opportunity for a Master Vehicle Technician to join our VW Dealership in Nuneaton. Our Master Technician will play an integral role within our service team by consistently providing first class diagnostics and repairs, taking the very best care of our customers vehicles from start to finish. The hours … of each applicant's experience and skillset. Our well-equipped and modern facilities provide a professional environment for our staff whilst delivering a seamless service to our customers. We also offer outstanding development opportunities, with ongoing training provided to help you reach your full potential. You will coach, mentor … any additional faults for further repair ensuring all work is completed safely and to the customers complete satisfaction. Your role will include, assisting the Service Manager, accurately and skilfully undertaking the repairs and servicing of vehicles, ensuring all work is completed safely and complies with retailer, manufacturer, industry guidelines more »

Natural Stone & Porcelain Flooring Industry Sector: Floor & Wall Tiles, Porcelain Tiles, Ceramic Tiles, LVT, Flooring, Carpets, Flooring Tiles, Lime Stone, End Users, Internal Sales, Customer Service, Showroom Sales, Sales Admin, Sales Advisor Location: Solihull Remuneration: £22,000 - £25,000 + bonus, circa £6,000 The role of the … role selling a range of luxury natural stone and porcelain flooring tiles to end users and both the retail and residential sectors Providing excellent customer service when guiding customers through the sales process Maintaining high presentation standards within the showroom Building relationships with customers Administrative responsibilities such as … appointments, arranging deliveries, processing payments, arranging samples to be displayed and chasing sales leads Sending out and following up on quotations and providing aftersales service Updating the internal CRM system with relevant information The ideal applicant will be a Showroom Sales Advisor Natural Stone & Porcelain Flooring with: Must have more »

Are You Ready to Elevate Your IT Career? Do You Thrive in Dynamic Work Environments? Are You Passionate About Providing Excellent Customer Service? We are on the lookout for an enthusiastic Service Desk Technician to join our bustling team in Blythe Bridge! As a Service Desk … build on their IT knowledge and skills. Hours of Work: Monday to Friday, 37.5 Hours per week (7.30am to 4 pm), Permanent, full-time Service Desk Technician Requirements: Proven Customer Service experience Outstanding communication skillsboth telephone and face-to-face Proficiency in MS Office and Windows Support … team and this role it will not suit candidates with technically specialist interests or qualifications such as cyber, programming and gaming or web design. Service Desk Technician Benefits: Competitive Salary up to £30,000 per annum (depending on experience) Company events and team-building activities On-site parking for more »

operation. Benefits of working for us 23 days holiday plus bank holidays - rising to 25 after 5 years continuous Health & wellbeing benefits Death in service insurance Staff discount on vehicle purchases Staff discount on car servicing & repairs Long service and loyalty incentives Staff referral scheme In-house, manufacturer … put in place and would suite someone with drive and enthusiasm to make it a success. Role Overview & Duties - To deliver a superior parts service to all customers. Achieve all parts objectives through a well-developed and motivated parts team Achieve an acceptable market share, through maximum sales of more »

biz! They have more than 25 years of industry experience and have even won Lichfields Business of the Year in 2017. Providing five-star service comes naturally to these guys as they are always acting in their clients best interest and take pride in earning the right to be … team at Baltic Apprenticeships. Desired Qualities, Skills and Knowledge : Enthusiastic and passionate about IT Experience using Windows Operating Systems would be beneficial Communication and customer service skills Good numeracy and literacy skills Attention to detail Grade 4 in Maths and a grade 5 in English at GCSE is more »

Report accidents, near misses and safety concerns to a member of the leadership team in a timely manner. Quality. Ensure that projects adhere to customer expectations, provide clear accurate responses to Customer Concerns in a professional and timely manner. Report any quality concerns to their line manager and … support the companys objectives Work closely with other support functions to deliver the companies objectives. Collaborates with the NPI function to deliver exceptional internal customer service Accountable for the project plan Providing accurate project progress on a weekly basis Utilizing capacity efficiently and effectively Monitors and executes project … plan Advocate for the customer and uphold the promised delivery date. Keep customers and systems fully updated on any delays and expected planned dates. Coordinate with leadership and other departments to address exceptions. People. Engage with our Switched On Rewarding and Recognition process Follow and uphold Company policies and more »

trade colleagues and working hand in hand with repairs planners to maximise the overall productivity of the team with the key objectives of reducing customer lead in times and achieving high levels of customer satisfaction. Youll need to thrive working in a fast paced, busy environment and be … able to manage and prioritise a varied workload, from managing colleagues, to responding to customer enquiries, to solving materials and transportation availability issues and much, much more Whilst a BTEC/HNC in Building Studies is desirable, this isnt essential for the right person, and consideration will be given … and retains talent. Through the People Strategy we take every opportunity to embed our values to ensure that our colleagues give the best possible service to our customers, communities and each other. Equality, diversity and inclusion It is important to us that we have a diverse workforce, representative of more »

a Difference Together. As a truly people focusedbusiness, we believe in promoting opportunities for all, welcoming people who share our passion for enabling exceptional customer experience. We'll support you with fantastic toolsand training in an atmosphere that encourages idea contribution and collaboration working with warm, friendly and real … re great with people? Our recent trainee recruits have come from industries like retail, hospitality, beauty and driving roles with a passion for great customer service, or for cars. We are open to applications from people across many different industries or at any stage in life and we more »

Maintain minimum monthly productivity goals Troubleshoot problems with computer systems, including hardware, software and peripheral equipment Ensure that customers receive the highest level of customer service Communicate issues concerning customer orders to the Help Desk or Team Leader Adhere to safety procedures and guidelines at all times more »

The Opportunity: Service Centre Engineer Contract: Permanent Salary: £30,238 - £34,232 Location: Stafford AmeyBriggs is an engineering services and asset management specialist with its people core to everything that it does. Our team members are highly skilled and can offer flexible and bespoke solutions for our customers across … all of the role criteria outlined below please don't let that discourage you from applying. The Impact you will have: Repair, maintain and service, plant, equipment, and associated ancillaries to current company standards and LOLER and PUWER legislation, both at service centre location and on site as … and exchange of equipment and transactions, including inspections, for handover/hand-back of equipment as required Must be willing to work away from service centre location and in other Ameybriggs' areas of operation What will help you to excel in this role: City and Guilds, NVQ or equivalent more »

Field Service Engineers Required - Immediate Start!! - West Midlands - (Commutable from Birmingham, Coventry, Wolverhampton, Leicester, Rugby & surrounding areas) Competitive Salary rates + O/T + Door to Door Pay + Company Van + Holidays + Pension Dawsongroup EMC is the UKs leading supplier of self-drive municipal, industrial, and … specialist vehicles for contract hire . As a Field Service Engineer your role will be to maintain repair and respond to issues in the fleet of vehicles in your area. Position Overview: The Field Service Engineer will focus on the servicing, maintenance of specialist vehicles and other company … locations. First Line Repair, Fault Reporting for second line repairs and providing technical advice to third party engineers where required. To be successful Field Service Engineer will hold: A City and Guilds/ONC level 3 qualification or equivalent Experience working with hydraulics, pneumatics, electrical circuits, gearboxes or sweeper more »

hydraulic circuits to ensure that offered products and solutions meet the required technical requirements. Carry out contractual review and preparation of formal quotations against customer requirements. Provide technical sales support and cover to other Sales Engineers and all aspects of Customer services - e.g. order processing, expediting, documentation etc. … product training provided. Experience as an Internal Sales Engineer, Technical Advisor, Technical Support Engineer, Account Manager, Technical Sales Support, Technical Sales Engineer or similar. Service Engineers with Fluid power/Power Transmission experiencelooking to come off the tools would also be of interest. A technical qualification, apprentice trained, HNC more »

PPE, uniform, PDA all provided Full training and support provided from day-one Every visit is different, and we pride ourselves on delivering excellent customer service in the field. With no set shifts you can balance your work around your life, if you meet your weekly working hours. … installing gas and electric meters. Full valid driving license with maximum 6 penalty points. Previous MOCOPA authorisation required. Safety-conscious with a focus on customer service Understanding customers' circumstances and helping them agree an appropriate solution to resolve their debt. Excellent verbal communication and negotiation skills If you more »

such, our panel technicians assume responsibility to provide and share their expertise throughout the site, while identifying opportunities to improve our processes and the service we provide to our customers Qualifications Desirable qualifications and experience; ATA accreditation Very high standard of work Who are Solus and what can they … employees Holding several main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields Links with Thatcham to get the best products and training here in the UK We have a more »

quantity surveyors and estimators. IT literate, specifically in Microsoft Outlook,Wordand Excel. Full driving licence. Must be prepared to travel and work away at customer sites. Candidates should preferably have the following qualifications: Qualified to a suitable levelin Construction, MechanicalEngineeringor an ElectricalEngineeringdiscipline. Previous, or current authorisation to National Grid … maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists more »

To carry out service visits to reported calls throughout the companies customer base within a specified region. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and … functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts Carry out preventative maintenance in accordance with manufacturer guidelines and recommendations from service management Work with … colleagues to help overcome new or unusual faults Invoke the call escalation process in a timely manner Inform the customer on the work carried out and gain acceptance to the machines condition and performance following the service work you have completed Carry out the installation of equipment sold more »

fire walls, drylining, boarding, cavity barriers, thermal protection, plasterboards, insulation, partition systems, panel wall systems, fire resistant panels etc CSCS card Excellent communication and customer service skills High levels of organisation and attention to detail Full UK driving license Mitchell Maguire is a specialist Construction Recruitment Consultancy, dealing more »

Field Service Engineers Required - Immediate Start!! - West Midlands (Commutable from Birmingham, Coventry, Wolverhampton, Leicester, Rugby & surrounding areas) Competitive Salary rates + O/T + Door to Door Pay + Company Van + Holidays + Pension Dawsongroup EMC is the UKs leading supplier of self-drive municipal, industrial, and … specialist vehicles for contract hire . As a Field Service Engineer your role will be to maintain repair and respond to issues in the fleet of vehicles in your area. Position Overview: The Field Service Engineer will focus on the servicing, maintenance of specialist vehicles and other company … locations. First Line Repair, Fault Reporting for second line repairs and providing technical advice to third party engineers where required. To be successful Field Service Engineer will hold: A City and Guilds/ONC level 3 qualification or equivalent Experience working with hydraulics, pneumatics, electrical circuits, gearboxes or sweeper more »

project teams and be excellent at problem-solving. Responsibilities of our Quality Engineer Work with internal and external stakeholders to resolve quality issues, including customer complaints, that arise as efficiently as possible to prevent compromising quality. Complete internal process, product and supplier audits as required to ensure on-going … compliance to internal, customer and 3rd party product requirements. Provide support with 3rd party product certification and group compliance audits. Support operations with single event analysis and ensure accurate records are made. Analyse process/inspection data to establish on-going process capabilities through the use of Cognos Studio … Review product in the warehouse that has been identified as potentially unacceptable following visual inspection. Complete measurement systems analysis through gauge R&R. Promote customer focus throughout the organization. Offer and support suggestions to changes in production methods/equipment used for improvements to the quality of the product more »

Service Engineer Air Handling Units (AHUs)/HVAC Controls Job Title: Service Engineer Air Handling Units Industry Sector: Service Engineer, Engineer, F-Gas, IPAF, PASMA, Air Handling Units, HVAC Controls, AHU, AHUs, HVAC, Main Contractors, Consultants and Sub-Contractors Ideal living location: Midlands Area to be covered … National Remuneration: £35,000 - £40,000 Benefits: Company vehicle, pension, phone, laptop & 25days annual leave The role of the Service Engineer Air Handling Units will involve: Service Engineer position dealing with a range of manufactured air handling units and HVAC controls Carrying out planned service and maintenance … of all AHU systems Liaise with the service team to update them on the status of jobs Report any relevant faults/further works Meeting agreed customer response times Further develop and build relationships with clients Reporting on completed works before leaving the job The ideal applicant will more »

Repairs Manager who possesses the expertise to oversee an extensive portfolio involving 2000 condensation, damp, and mould remediation projects across our properties. Working in Service Delivery, this pivotal role demands a unique combination of technical ability and strong leadership capabilities to guarantee the seamless delivery of efficient and effective … repair solutions, while maintaining our unwavering commitment to exceptional customer service within an organisation certified as a Great Place to Work . As the Critical Repairs Manager you will play a crucial role in providing technical oversight by meticulously developing actionable repair work packages based on your extensive … surveyors' reports, diagnose repair requirements, and efficiently schedule and allocate jobs, overseeing the entire process through to completion. Ensuring timely resolutions and a seamless customer journey will be paramount, as you strive to enhance the overall customer experience. Leveraging our operational systems, you will effectively manage repair cases more »

Job Title: Service Engineer Location: Smethwick Contact: Permanent Salary: £28-£46k dependant on experience Working days/Hours: Monday Thursday 7.30am 4pm/Friday 7.30am 2pm (Over time available at time and a half) We are currently recruiting for Mobile Service Engineers for our client based in Smethwick. … As a Service Engineer you will be responsible for meeting the service maintenance and repair needs of the company Forklifts onsite, at the customers premises. This role will require the Service Engineer to travel throughout the UK. Duties and Responsibilities of the Service Engineer: Conduct on … site maintenance, repair, and troubleshooting of forklifts at customer locations. To perform preventive maintenance tasks according to scheduled maintenance plans Complete service reports, maintenance logs, and other documentation accurately and promptly Communicate effectively with customers to understand their service needs and provide exceptional customer service. Collaborate more »

This role will be covering customers inST, TF, CW, WS Postal Codes To carry out service visits to reported calls throughout the companies customer base. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs … in line with changes in products and functionality. Respond to customer service requests for the repair of business equipment. Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts. Carry out preventative maintenance in accordance with manufacturer guidelines and recommendations from service management. Inform the customer on the work carried out and gain acceptance to the machines condition and performance following the service work you have completed. Carry out the installation of equipment sold by the company and ensure the machine performs to the customers satisfaction. Look for opportunities more »

To carry out service visits to reported calls throughout the companies customer base. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in products and functionality. Respond to customer service requests for the repair of business equipment. Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts. Carry out preventative maintenance in accordance with manufacturer guidelines and recommendations from service management. Inform the customer on the work carried out … and gain acceptance to the machines condition and performance following the service work you have completed. Carry out the installation of equipment sold by the company and ensure the machine performs to the customers satisfaction. Look for opportunities to give the customer guidance and training so they can more »

in keeping you connected, by supplying, installing, and maintaining their emergency power systems. As the Electrical Generator Engineer , you will be required to install, service, and maintain generators, using state-of-the-art diagnostics to complete planned and preventative maintenance across various sites. The ideal candidate will possess a … generator systems ranging from basic AMF to complex peak looping and parallelling systems, exceptional problem-solving abilities, and a dedication to delivering top-notch customer service. The opportunity is based in Cannock with travel required across the Midlands and South of the UK, with cover required 1 week out … of 8 to support the business call-out rota. Benefits include 25 days holiday + bank holidays, service vehicle, laptop, BUPA, and access to factory training courses. What we need from you? Electrical installation of all control and power cabling between the generator, changeover panels, switchboards, and ancillary equipment more »