Goole, East Riding, North East, United Kingdom Hybrid / WFH Options
Tunstall Healthcare (UK) Ltd
We are currently recruiting a Service Desk Analyst to join our team. You'll be responsible for actively monitoring, reviewing, escalating, and diligently pursuing outstanding Service Desk tickets. Your goal is to ensure swift responses and resolutions within agreed-upon service levels, all whilst delivering excellent customer … . This role will involve occasional travel to other Tunstall sites (across the UK) What will you be doing in this role? As a Service Desk Analyst at Tunstall, you will provide IT technical support to the Tunstall global business, performing Level 1 IT end-user support duties for … services defined in Tunstall IT Service Catalogue. What we offer: Ability to help shape and influence the success of Tunstall Group Competitive salary Hybrid working 25 days holiday + bank holidays Contributory pension Perks and benefits that include things like: free eye tests, retail discounts, subsidised canteen, free parking more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
JMG Group
in November 2020. JMG Groupplace over £200m of Gross Written Premium into the market and our teams are very well respected in the industry. Customer excellence and doing the right thing is the backbone to our business ethos, which means that our talented people, high-tech systems, and robust … developing the profitability of the business whilst ensuring full FCA compliance in all aspects of SME insurance. Our Account Handlers ensure a high-quality service is provided to all clients in accordance with their specific needs and requirements. Key areas of responsibility include Ensuring accuracy, efficiency and professionalism when … business activity fully complies with FCA regulation and company procedures as detailed in the Conduct Polices and Guides to Best Practice Always promoting exceptional customer care standards Developing and maintaining a professional working relationship with all clients and providing expert product advice and guidance Actively securing renewal business by more »
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Yorkshire Water
plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more! Location: Bradford/Hybrid Working Work type: Permanent. 37 hours per week, Monday Friday. … a Senior Software Developer to join the TEC Team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we … of hosted solutions/APIs. Taking a lead technical role on software solution projects you will be responsible for the delivery of best value service aligned to current business demands. The role will also require some face-to-face time with business stakeholders to help understand software solutions and more »
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Yorkshire Water
plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more! Location: Bradford/Hybrid Working (1-2 days office a week Bradford) Work type … a Senior Cloud Engineer to join the TEC team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we … on-site, our office is open Monday-Friday during working hours. If youre an experienced Cloud Engineer and want to help us deliver exceptional service for our customers whilst protecting the environment, then apply today to find out what a career with Yorkshire Water can offer for you. We more »
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Yorkshire Water
plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more! Location: Bradford, Buttershaw, BD6 2SZ/Hybrid Working (Average of 1 office day per … Senior SAP BI Developer?join the Technology Change team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we … our office is open Monday-Friday during working hours. If youre an experienced Senior SAP BI Developer and want to help us deliver exceptional service for our customers whilst protecting the environment, then apply today to find out what a career with Yorkshire Water can offer for you. We more »
Doncaster, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
EE
you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a CustomerService Technical role with EE Why not use your skills to make a difference and join our Broadband Technical Team in Doncaster. Youll … could be helping someone with a simple router question or something that needs a bit more work and ownership, youll be there for the customer supporting them all the way. You dont need specific experience to join us. Provided youre naturally helpful, calm and can build relationships we can more »
Scarborough, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Reed Technology
My client who is in the transport industry is looking for Service Desk Analyst to join the team on an initial 2-month assignment. details are as follows: Role: Service Desk Analyst Day rate: up to £220pd INSIDE IR35 depending on experience Duration: 2 months with possible extension … as well as completing IT maintenance and other support tasks. Strong organisational skills Microsoft Office Troubleshooting Windows 10/11 Troubleshooting Excellent communication skills CustomerService Experience ServiceNow or equivalent tool experience AD Experience providing 1st/2nd Line Support more »
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Yorkshire Water
plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more! Location: Bradford, Buttershaw, BD6 2SZ/Hybrid Working (1 office day a week Bradford … a Network Engineer to join the Operational IT team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we … This role is critical in ensuring the stability, reliability, and performance of our network systems and involves managing supplier relationships and ensuring adherence to service level agreements (SLAs). Where you fit in: As our Network Engineer you will Network Support: Provide first and second-line technical support for more »
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Yorkshire Water
plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more! Location: Bradford/Hybrid Working (average of 2-3 office days a week Bradford … Infrastructure Manager?to join the IT Tech Change team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we … site, our office is open Monday-Friday during working hours. If youre an experienced Cloud Infrastructure professional and want to help us deliver exceptional service for our customers whilst protecting the environment, then apply today to find out what a career with Yorkshire Water can offer for you. We more »
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Yorkshire Water
join the Alliance PMO within the Storm Overflows Alliance at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we … site, our office is open Monday-Friday during working hours. If youre an experienced Programming Planning professional and want to help us deliver exceptional service for our customers whilst protecting the environment, then apply today to find out what a career with Yorkshire Water can offer for you. We more »
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Yorkshire Water
plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more! Location: Bradford, Buttershaw, BD6 2SZ/Hybrid Working, average 1 office day per week … a?Telemetry Engineer?to join the operational technology team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we … specifications. To provide a support function to technical leads in validation of?solutions and services?designed to meet the business requirements in terms of customer experience, performance, security, scalability, reliability, disaster recovery and within financial constraints. Demonstrate awareness of?strategic plans (up to a?5 year?view) Perform an more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Net-Worx (2001) Limited
Recruitment Administrator (CustomerService) Leeds, West Yorkshire (Hybrid Working) Competitive Salary Plus Bonus Permanent Full Time (37.5 hours per week) Monday Friday 8.30am - 5.00pm As a Recruitment Administrator/Client Talent Acquisition Associate, you'll play a vital role in the recruitment process by: Posting and Amending Jobs … strong recruiter presence on LinkedIn. Networking : Creating posts to connect with and attract candidates to job vacancies. Client and Candidate Support : Ensuring a seamless service and resolving issues quickly and efficiently. Team Collaboration : Working both as part of a team and independently. Handling Queries : Answering phone calls from clients … and candidates, and liaising with our Service Desk for swift solutions. What are we looking for? Were seeking candidates with the following skills and experiences: CustomerService : Strong experience in delivering excellent customer service. IT Skills : Proficiency with IT applications Administrative Skills : High level of administrative more »
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Yorkshire Water
holiday plus bank holidays. We also offer a fantastic benefits package, which includes flexible private health cash plan scheme, retail saving scheme, Online GP Service, Life Insurance and many more. Location: Buttershaw, Bradford. Hybrid working - 2 days a week in office . As part of the role, you will … Senior Project Manager to join the Capital Delivery Team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we … our office is open Monday-Friday during working hours. If youre an experienced Senior Project Management professional and want to help us deliver exceptional service for our customers whilst protecting the environment, then apply today to find out what a career with Yorkshire Water can offer for you. We more »
York, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
ATA Recruitment
Diploma. You must have a minimum of 6 months experience installing gas & electric meters. You will need to have a passion for delivering excellent customer service. If you are interested in joining a growing business at an exciting time, you can apply directly below or send your CV to more »
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Yorkshire Water
Reliability Engineer to join the Strategic Maintenance Planning Team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we … Strategic Maintenance Planning Team (SMP Team) ensure all operational assets have appropriate maintenance plans to ensure reliability, resilience and sustainability and ensure they fulfil customer and stakeholder expectations. This is achieved by applying the right maintenance at the right time to secure cost efficient asset reliability. The SMP Team … to non-technical colleagues and define/embed a risk-based inspection programme into the operational plan. Support Reliability Engineers Identifying legislative, regulatory, safety, customerservice, environmental, performance and cost impact of asset failure What skills & qualifications you will need: A degree in a relevant engineering discipline (preferably more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Aggregate Industries UK Limited
to building progress and transforming the industry to deliver a more sustainable future for all. We are recognised as one of the safest, most customer-focused companies in this space and we are looking for you to be part of our movement to grow, innovate and develop together to … and national contracting strategies. Conduct site visits to assess challenges and opportunities, maintaining a cutting-edge knowledge of HSEQ requirements. Strengthen relationships with Sales, CustomerService, and Operations Managers to ensure accurate, timely estimates and seamless project execution. You will provide valuable market and competitive intelligence, identifying new more »
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Yorkshire Water
a Data Product owner to join the data department at Yorkshire Water and help us use data to deliver a better and more efficient service for our customers. Could this be you? 5.5 million people in Yorkshire rely on the services we provide. Every day 2 million homes across … that aid in strategic decision-making; theres plenty of opportunities to utilise and develop your data skillsets whilst making a real impact on improving service to our customers and the environment. Click here to discover more about technology at Yorkshire Water... As our Data Product Owner, youll be accountable … seek responsibility and ownership. Creativity and lateral thinking. Highly motivated and self-reliant with a personal drive for continuous development and demonstrates a strong customerservice ethos. Proven analytical and problem-solving abilities. Ability to understand enterprise solutions. High standards of integrity & ethics. Desirable Lean Six Sigma Scaled more »
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Yorkshire Water
plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more! Location: Bradford with a hybrid, home working arrangement (3 x days in the office … per week) We are currently looking for a Resource & Asset Planning Team Leader to join our Customer Experience function. This is a temporary opportunity for 12 x months, working full time, 37 hours per week on a shift pattern between the working hours of 6:00am till 10:00pm … will manage and lead a team of Schedulers and deliver an effective and efficient management of the scheduling/planning, coordination, and allocation to service delivery functions. You will lead the team to provide a highly valued service to both internal and external customers,creating personal development plans more »
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Yorkshire Water
plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more! Location: Bradford/Hybrid Working Work type: ?Permanent. 37 hours per week, Monday Friday. … a?Cloud FinOps Manager?to join the Tech Change at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we … to lead the development of metrics to influence technology teams on best practice for cloud development and develop long and short term product and service strategy and plans and coordinate the implementation to the business area. Where you fit in: As our Cloud FinOps Manager you will Have previously more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
ARBOR EDUCATION PARTNERS LIMITED
and focus on what matters most - improving the lives of teachers and outcomes of students everywhere. About the role We are looking for a customerservice superstar who is passionate about giving the very best service and helping our Advanced support customers. Youll be part of a … the additional services that form Arbors Advanced Support package. You may also help out with the wider 2nd Line Support Team where needed! Our customer team are enthusiastic, friendly and dedicated experts, all working together to provide the best possible service to our schools! A day in the … life of a an Advanced Customer Support Specialist at Arbor.. Be part of a small pool of named contacts for Advanced Support accounts delivering a premium service to these customers Meet the target percentage response and resolution time for all Advanced Support SLAs Visit schools to deliver Advanced more »
22 BETHEL STREET, BRIGHOUSE, England Hybrid / WFH Options
Yorkshire Payments
phone, email, and ticket system. Role Demonstration of our services to potential customers in person and remotely Building customised Epos systems in line with customer requirements 1st line Technical support to customers, via phone, email, and ticket system Troubleshooting Epos/Technical issues Diagnosing and resolving faults remotely Providing … timely and accurate customer feedback Configuration of hardware/software Installation on site Management of own diary to build and install projects within SLA’s Stock taking and reporting Stock ordering and management Training Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training … Closing Date Thursday, 22nd August 2024 Start Date Monday, 2nd September 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Qualifications 5 GCSE's more »
22 BETHEL STREET, BRIGHOUSE, England Hybrid / WFH Options
Yorkshire Payments
phone, email, and ticket system. Role Demonstration of our services to potential customers in person and remotely Building customised Epos systems in line with customer requirements 1st line Technical support to customers, via phone, email, and ticket system Troubleshooting Epos/Technical issues Diagnosing and resolving faults remotely Providing … timely and accurate customer feedback Configuration of hardware/software Installation on site Management of own diary to build and install projects within SLA’s Stock taking and reporting Stock ordering and management Training Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training … configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras. · Address IT issues by prioritizing in response to customerservice level agreements. · Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets. · Support the roll out of more »
Doncaster, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment Limited
this a great choice for your next career move. In this role, you will install a wide range of telecommunications equipment and respond to service calls, ensuring the highest level of service. This position is ideal for a telematics engineer looking to join a well-established, growing company. The … Nationwide Installation of Telecommunication equipment Maintain high health and safety standards at all times The Person: Full UK Driving License Telematics Experience Strong Communication & CustomerService Skills Satellites, CCTV, Telematics, Tracking Devices, Trackers, Telematics, Installation, Field Service Engineer, Leeds, Sheffield, Barnsley, Doncaster, Rotherham, Selby, Scunthorpe, Retford, Worksop more »
and occasionally with other technologies including VMware, Firewall vendors, storage vendors, backup vendors, and networking equipment. Utilize ITSM tools to log, track, and manage customer tickets, ensuring accurate documentation and timely updates. Participate in a shift rota during core business hours (Monday to Friday, 08:00 - 18:00) and … an on-call rotation to provide out-of-hours support. Provide excellent customerservice via telephone, ticketing system, email, and face-to-face interactions. Maintain high levels of incident ownership through the incident life cycle to a satisfactory customer resolution Infrastructure Services Analyst qualifications, experience and traits … vendor products, especially Microsoft Intune and SCCM. Strong understanding of ITIL principles. Ability to prioritise work, with minimal supervision, ensuring deadlines are met. Excellent customerservice skills, problem-solving abilities, and attention to detail. Strong communication and interpersonal skills, with the ability to collaborate with other teams and more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Fdo Consulting Limited
Good knowledge of SQL. * Good knowledge working in support focused role dealing with escalated queries. * Knowledge of the energy sector, including energy tariffs. * Strong customerservice and stakeholder management experience. This is an excellent role with an expanding software house. The role is home based with one day … a month in the office. The Service Desk covers the hours 8am-6pm Monday - Friday and the rota is 8-4, 9-5 or 10-6. If you have the key skills and experience required please send your CV for a full brief. Interviews soon. Salary likely to more »