26 to 42 of 42 Customer Service Jobs in Yorkshire with Remote Work Options

range of infrastructure & security disciplines, delivering Business-as-Usual support to all of our IT Infrastructure. The Infrastructure team supports across the business, providing customer service to our practices, who employ more than 8500 colleagues. What the role involves Owning escalations as the subject matter expert for BAU … security/mail hygiene/backups. Manage 3rd party vendors to drive fault resolution and change on software/hardware issues. Manage multiple managed service providers to drive fault resolution and change on hardware/software/cloud solutions. Provide Infrastructure Support to the project team. Proactive monitoring & maintenance more »

range of infrastructure & security disciplines, delivering Business-as-Usual support to all of our IT Infrastructure. The Infrastructure team supports across the business, providing customer service to our practices, who employ more than 8500 colleagues. What the role involves Owning escalations as the subject matter expert for BAU … security/mail hygiene/backups. Manage 3rd party vendors to drive fault resolution and change on software/hardware issues. Manage multiple managed service providers to drive fault resolution and change on hardware/software/cloud solutions. Provide Infrastructure Support to the project team. Proactive monitoring & maintenance more »

now looking for a move into a more commercial role where you can still use your technical knowledge. The role itself will involve managing customer accounts within the North East region (primarily Yorkshire), assuming responsibility for further developing existing relationships with a number of targeted, strategic and named major … customer accounts working to maximise revenue in their core channels which are rental, sales, service and support. The client is looking for someone with the technical knowledge and will train the account management skills. Responsibilities in the role will include Managing existing strategic and named key accounts. Developing … relationships to continue expansion within existing accounts, identifying new target clients and/or submarkets to break into. Maintaining first rate customer service levels Promoting/championing the company s technical expertise and promotion of product and service USPs. Collaborating with internal stakeholders to maximize market share more »

forces. Building a new digital platform for the regulator Social Work England. Providing behavioural analysis and insight to drive EE's evolving digital and customer service offering and delivering marketing and operational print management services to the Ministry of Defence Our clients include National Rail Enquiries, the Cabinet … into the Data Services Director and have responsibility for ensuring that our Appian solutions are delivered to the highest quality with value to our customer, future proofing, and scalability at the forefront of your thinking. Associate Consultants are individuals that have begun their Appian journey and will be positively … on new features or products by Appian. The Senior Consultant knows why it is the best way to do something. These are technical and customer facing role, at all times focusing on the creation and measurement of value to our customers, whether external or internal. Responsibilities We're looking more »

guidance spanning the full legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation. Our client is seeking a Service Desk 2nd Line Support Analyst who will report into the Service Delivery Manager. The IT Operations team is friendly and includes Service Delivery Management (incl. Service Desk), Infrastructure, and IT Security, spanning multiple sites across the UK. The work is diverse and interesting no two days are alike, and there is an opportunity to get involved with the rest of the IT Operations teams, Solutions, Project Management, and firm-wide … and desktop support. Onsite IT support within the Leeds office. Onsite leadership with Incident Management. Monitor the call queues and ensure that all targeted Service Levels are met. As needed, work with other analysts to provide initial triage of all calls into the Service Desk, ensuring that tickets more »

contract management with external and internal contractor organisations delivering multi discipline projects to achieve value for money and quality. Proven experience of providing excellent customer service. Excellent project management skills. Good knowledge of building construction and repair techniques, building safety and retrofit to current legislation and regulations. Experience of … services in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers more »

Our client is a leading global service provider based in Sheffield. We are delighted to be working exclusively with them to source an experienced Payroll Specialist to be at the forefront of assisting their Customers across multiple communication channels. Located in their friendly Sheffield offices you will be part … a dynamic team, tackling challenges and contributing to our top-tier pension support services. Key role responsibilities: Effectively handle, manage, resolve, and log payroll customer contacts received through a range of customer support channels in a timely and professional manner. Liaise with other internal and external partners to … an escalation point for member queries and complaints relevant to the function. Drive continuous improvement initiatives to enhance our pension services. Develop and implement Customer Services Plans and support strategies for assigned projects. Maintain adherence to Quality & Regulatory payroll standards while delivering exceptional service. Assist in training and mentoring more »

are we looking for? Previous Transformation Programme experience. Strong ERP experience - ideally experience working with a Microsoft ERP. Ability to deliver high levels of customer service. Experience working in a project management environment. What's on offer? Free parking on site. Flexibility with start/finish times. Hybrid working. more »

millions of people love. And we do it all right here at Sky. Team overview Digital Technology is at the heart of providing outstanding customer service. We touch every part of a Sky customer’s experience meaning we tackle a wide range of problems creatively and no two … days are the same. You will be joining a diverse team where the focus is collaboration, doing what’s best for the customer and our people, and having some fun whilst we do it. You will work with the award-winning experimentation team that exists to maximise the ROI … of the product development teams by ensuring that what is delivered has the greatest impact on the customer experience and our business KPIs. What you'll do: Build & execute A/B tests on both client and full stack Optimizely. Develop and maintain Optimizely experiments, ensuring accurate tracking, segment more »

An exciting IT Field Service Engineer position has come up with a market leading company. The role will use your IT expertise and fault-finding skills to diagnose and rectify faults on cutting-edge simulators. These simulators play a crucial role in training and your contributions will directly impact … duties are normal for this position. This is not an exclusive list. Other duties may be required and assigned. More specifically, this person will: Service, repair, maintenance and upgrade specialist training simulators Travel to client sites as needed to perform essential maintenance and repair work Assist in root cause … failures in the field to help improve the overall quality of the equipment. Assist in the day to day duties of working to solve customer problems and answer their questions. Provide outstanding telephone and face to face customer service Be flexible to the wide variety of demands more »

Service Engineer Position: Field Service Engineer Hours of Work: 37.5 hours per week plus overtime Salary: £36,562.12 plus annual bonus, company vehicle, and additional benefits. Location: Remote-based, servicing sites west midlands and north of west midlands. Role Overview: We are seeking a dedicated and skilled Field … Service Engineer to join the team, reporting to the UK Technical Services Manager. This is a remote role, operating primarily from home. Key Responsibilities: Plan and execute on-site service tasks based on customer requirements. Offer feedback for product enhancements and process improvements. Visit customers to address … specific issues or competitive situations as needed. Deliver exceptional customer service with clear and professional interaction. Ensure equipment operates within expected tolerances through close collaboration with customers. Diagnose machine issues on-site and remotely, quickly identifying causes of failure. Apply electrical and electronic knowledge to resolve technical issues. more »

ideally have the following key skills and experience - Training can be provided in some areas listed. 1st Line IT support experience on an IT Service Desk Windows 10 support in a domain environment. Experience working to and reporting against SLAs Working in large scale, multi-site environments. Hardware, software … and peripheral troubleshooting and support. Active Directory administration. Excellent Customer Service Microsoft Office 2016 troubleshooting and support. What you'll get in return The initial Contract will be for a 3 Month Period & the Day Rate is up to £140.00 - UMB Co (Inside IR35). What you need more »

fantastic opportunity for my Bradford-based client. The End Point Assessment (EPA) Admin Support is an important role within the apprenticeship team. In this customer facing role you will support all coordination and administration of EPA individual and group assessment bookings, working with the wider EPA team to monitor … data, schedule assessments with the Assessor team, reporting results and claiming assessment outcomes in line with service level agreements. Responsibilities ' Act as the nominated customer point of contact, providing support and information as required across the EPA journey. ' Work with customers and colleagues to identify, agree and plan … EPA Manager for standardisation events. ' Maintain excellent knowledge of the apprenticeship standards and the assessment plans as well as relevant sector knowledge. ' Respond to customer feedback as part of our commitment to an excellent customer experience. ' Identify and escalate any risk in our operational delivery. ' Perform any other more »

possible time, as the business works to provide every available opportunity to ensure your success. The business is a mid-tier, market-leading IT Service Provider on the cusp of explosive growth. They are providing some of the most cutting-edge IT solutions in the UK right now, across … years working in the sector. Essential Skills and Experience: Proven track record in Business Mobile sales. An understanding of the IT sales lifecycle from customer reviews through to delivery and support Experienced and comfortable generating own leads (significant amounts of data!) A proven ability to identify sales opportunities and … progress through to close Excellent interpersonal, communication and relationship building skills An understanding of sales strategy, target setting and forecasting A commitment to customer service excellence Must be a proactive self-starter with ambition. Paying up to £35-40k basic, depending on experience + OTE. Remote based. more »

working in support focused role dealing with escalated queries. * Knowledge of the energy sector, ideally with an understanding of electric and gas flows. * Strong customer service and stakeholder management experience. This is an excellent role with an expanding software house. The role is home based with one day … a month in the office. The Service Desk covers the hours 8am-6pm Monday - Friday and the rota is 8-4, 9-5 or 10-6. If you have the key skills and experience required please send your CV for a full brief. Interviews soon. more »

Basis. What you'll need to succeed Candidates wishing to apply must be able to demonstrate proven experience in the following key areas: Exceptional Customer Service Technical experience on a busy Service Desk (minimum 2 years) Working in large scale, multi-site environments Experience working to and more »

site concepts throughout the UK monthly for your content. This is a great opportunity for you if you enjoy building and maintaining these business customer relationships and brand awareness – their people are their brand which makes them stand out, with their Multi Award winning Marketing team . You thrive … and networking skills Organisational skills, with the capacity to prioritise and work across multiple projects Project and campaign management skills Online community management and customer service skills to strike the balance between publicity and stimulating direct discussion with potential and existing customers A competitive salary is offered dependant … days holiday plus banks. Hybrid working available - Minimum 3 days office based . Monthly site visits are required with lients for promo opportunites and customer visits for Social Media purposes. This company offers great incentives for supporting the team. I look forward to hearing from you, thank you for more »