22 of 22 Remote 2nd Line Engineer Jobs

and Cyber Security support, solutions and services to local SMEs, nationwide. And this is where you come in. We’re now looking for a 2nd Line Service Desk Engineer to join us, adding to our pool of knowledge and delivering great results for our clients. … The Role As a 2nd Line Service Desk Engineer, you’ll be responsible for handling escalated service requests and supporting the Technical Team, ensuring client requests are handled quickly and efficiently. Working as part of a team of seven, you’ll swiftly handle incoming calls … clients’ IT systems via the monitoring software Escalate matters in a timely manner if it becomes necessary About You To join us as a 2nd Line Service Desk Engineer, you will need: Previous experience in an IT helpdesk support role Knowledge and experience of various More ❯

2nd Line Support Engineer Hereford Hybrid 3 days in office, 2 days from home £30,000-£35,000 + 33 Days Holiday + Hybrid Working + Package + Benefits Excellent opportunity for a confident 2nd Line Support Engineer with stakeholder … new into the UK but are very well established across the EU. They are diversifying their team here and are looking to add a 2nd Line Support Engineer on a permanent basis to the team. In this role you will provide 2nd Line … Europe. You'll work 9-5, Monday and Friday, 3 days in the office, 2 from home. The ideal candidate will be a confident 2nd Line Support Engineer with good stakeholder management experience within a commutable radius of Hereford. Candidates must have Windows More ❯

2nd Line IT Support Engineer. £36k + Benefits Package. Chiswick, London - 6 Month Fixed Term Contract - high possibility of an extension. Onsite - Monday to Friday - 8.30am to 4.30pm. T6/MN/(phone number removed). *Must be Eligible to work in the UK. *Education Sector experience … preferred* Leading School is seeking to secure a 2nd Line IT Support Engineer. The role holder will support Teachers & Students - up to 90 end users. An external MSP also provides additional IT Support - the role holder will also partner with the external MSP. This is a standalone … role at the School. Role: 2nd Line Support - Support Teachers & Students - up to 90 end users. Configuration of - MacOS, iPad OS, Chromebooks & Windows 11. Google Workspace for Education - Administration. JAMF - Set up Mobile Devices. Support IT devices in Classrooms - smart boards, projectors, printers, audio visual devices, etc. More ❯

Job Title: 1st/2nd Line Support Engineer Location: Manchester City Centre (Office-based) Salary: £25,000 - £32,000 DOE Work Structure: Hybrid after probation (2 days WFH) We're working with a well-established company based in Manchester City Centre, who are looking to … bring on a 1st/2nd Line Support Engineer to support their internal user base of over 200 employees. This is a fantastic opportunity to join a close-knit IT team where you'll get hands-on exposure across a wide range of technologies and … in their day-to-day operations. Responsibilities: Acting as the first point of contact for all IT-related issues and requests Providing 1st and 2nd line support across hardware, software, and network issues Managing tickets and ensuring timely resolution or escalation Supporting a range of devices, applications More ❯

where innovation meets exceptional service. Let's shape the future of IT together, one client success story at a time. Responsibilities: Provide 1st and 2nd line support to customers Assist with various Project related work as required (Hardware installation, Networking, Cloud Migrations, Server builds and customer onboarding … Work with 2nd line team to triage IT Support requests Provide mentorship and guidance to junior staff (1st line) Complete on-site visits to customers independently Carry out site audits and create technical documentation and knowledge base articles Experience: Proven track record of great IT … starting work (required) Please click the APPLY button to send your CV and Cover Letter. Candidates with the relevant experience or job titles of: 2nd Line Support Engineer, Network Technician, experienced 2nd Line Support, IT Engineer, IT Service Desk Technician More ❯

where innovation meets exceptional service. Let's shape the future of IT together, one client success story at a time. Responsibilities: Provide 1st and 2nd line support to customers Assist with various Project related work as required (Hardware installation, Networking, Cloud Migrations, Server builds and customer onboarding … Work with 2nd line team to triage IT Support requests Provide mentorship and guidance to junior staff (1st line) Complete on-site visits to customers independently Carry out site audits and create technical documentation and knowledge base articles Experience: Proven track record of great IT … starting work (required) Please click the APPLY button to send your CV and Cover Letter. Candidates with the relevant experience or job titles of: 2nd Line Support Engineer, Network Technician, experienced 2nd Line Support, IT Engineer, IT Service Desk Technician More ❯

in-room TV entertainment/casting solutions and lots more to over 230 hotels across the UK and Ireland. We are looking for a 2nd Line Engineer working 09:00-18:00 weekdays. Your role would include a mixture of some project work and IT … projects or IT support needed: Monday - on the Support desk Tuesday - on the Support desk Wednesday - on the Support desk Thursday - helping out a 2nd Line Engineer on a project Friday - doing a scheduled visit at a hotel a 30 minute drive away There is … an element of On-Call this role and you would join the weekly on-call rota shared with other 2nd Line engineers. You would be expected to offer guidance and resolutions to the 1st and 2nd Line engineers based in the office after hours More ❯

a global leader in HVAC manufacturing, operating in 65 countries with UK offices based in Herefordshire and Colchester. They are currently seeking a skilled 2nd Line IT Support Technician to join their team at the Herefordshire head office. The successful candidate will provide technical support and help … Sweden. This role is a full-time office-based position in Herefordshire. There is an option for hybrid working on a 3-2 split. 2nd Line IT Support Job Overview The 2nd Line IT Support role involves maintaining IT infrastructure, troubleshooting issues, and supporting … the candidate should have strong technical skills, experience with Microsoft technologies, and a proactive mindset to enhance service delivery and support seamless business operations. 2nd Line IT Support Job Requirements Bachelor's degree in computer science or relevant IT qualifications (preferred). Experience in IT operations, with More ❯

2nd Line Service Desk Engineer Ashford, Kent Up to £32k DOE Essential Requirement: Driving license for onsite client visits Are you a skilled 2nd Line Service Desk Engineer looking to take your career to the next level? Would you enjoy … based tasks? Does hybrid working after probation sound appealing? Look no further! Join this established and leading Managed Service Provider (MSP). As a 2nd Line Service Desk Engineer. We are particularly interested in hearing from Support Engineers with MSP experience, but what matters most to us More ❯

Role: 2nd Line IT Engineer (Multiple Roles Available) Location: Central London (Hybrid) Salary: £32,000 - £37,000 Hybrid Working | Progression into Cloud Infrastructure & Cyber Security | Paid Certifications Are you a skilled 2nd Line Engineer looking for a role that offers … leading IT provider based in Central London that delivers top-tier IT support and projects. They’re looking for multiple driven and technically skilled 2nd Line Engineers to join their growing team. In this role, you’ll work with cutting-edge technologies , handle complex technical escalations , and More ❯

Job Description: IT Engineer (1st and 2nd Line) Manchester Full-time, Permanent £30K We're seeking a proactive and hands-on 1st and 2nd Line IT Support Analyst with a minimum of 3 years' experience to join a dynamic IT team. This … in a fast-paced, SME environment and is confident in supporting users across on-premise, hybrid, and remote setups. Key Responsibilities: Provide 1st and 2nd line support across the business for end-user issues, applications, hardware, and systems. Maintain and administer Microsoft 365 , SharePoint Online , Active Directory … ongoing support for our ERP system and assist with routine system administration. Essential Skills and Experience: Minimum 3 years' experience in a 1st and 2nd Line IT Support role. Strong helpdesk and user support background in an SME or similar environment. Experience supporting Active Directory , Microsoft More ❯

2nd Line Support Engineer Hereford Hybrid 3 days in office, 2 days from home £30,000-£35,000 + 33 Days Holiday + Hybrid Working + Package + Benefits Excellent opportunity for a confident 2nd Line Support Engineer with stakeholder More ❯

2nd Line IT Support Engineer - £35,000 - Bristol - Hybrid Working! Role : 2nd Line IT Support Engineer Location : Bristol Salary : £30,000 - £35,000 Are you on the hunt for your next IT position? My client provide the best-in-class More ❯

an experienced helpdesk engineer to join their expanding service desk team. The ideal candidate would be someone that is already in a 2nd line role, or an experienced 1st line engineer looking for that next step in their career. You will … manage customer expectations by keeping customer informed of progress. Recording all IT Incidents, Requests and Problems, ensuring all relevant details are captured in line with Service Desk standards. Classify calls accurately with the information provided and prioritise in line with the Service Level Agreement (SLA). … directed by your Line Manager. Essential Experience MSP background preferable 2-3 years proven experience in an IT support role (1st/2nd line) Experience of working to an ITIL framework in a service desk capacity Microsoft Windows Server 2016 – 2022 Microsoft 365 Support for More ❯

2nd Line Engineer| £28,000 to £34,000 | Hitchin, Hybrid-Working | Driving License is Essential Working for a leading Managed Service Provider (MSP) that delivers a high quality IT Service to its client base, you will be responsible for the day-to-day running of … systems. You will also be responsible for improving current services and deploying new technologies. Key Skills: 2 years experience as an IT Support Engineer or similar role, preferably within an internal environment. Strong knowledge of Windows operating systems. Experience with networking technologies (LAN, WAN, VPN, firewalls). Familiarity More ❯

Specialist AI/Data Consultant - In Technology Group IR35 Status: Inside Working Location: Reigate – Onsite/Hybrid My client has a requirement for a 2nd Line Support Engineer on a 4-week contract. The client is a managed service provider who helps local businesses to … teams empowered with the right tools for the job. They provide support to over 1000 users across Surrey and the Southeast. They require a 2nd Line Helpdesk Engineer to provide extra support to the head engineer during this busy period. Responsibilities Provide 2nd line support for hardware and software issues across multiple endpoints. Diagnose and resolve technical issues escalated from 1st line support. Manage and resolve complex technical incidents and service requests efficiently. Ensure all issues are logged, prioritized, and resolved within agreed SLAs. Technical Skills Manage Microsoft More ❯

Are you a skilled 2nd Line Service Desk Engineer looking to take your career to the next level? Would you enjoy a mixture of on-site client work and office-based tasks? Does hybrid working after probation sound appealing? Look no further! Join this established … and leading Managed Service Provider (MSP) as a 2nd Line Service Desk Engineer. Essential Requirement: Driving license for onsite client visits We are particularly interested in hearing from Support Engineers with MSP experience, but what matters most to us is your ability to work in a fast More ❯

Second Line Support Engineer – £30,000-£35,000 – Hybrid (1 Day in Office) Profectus Recruitment is excited to present an opportunity for a Second Line Support Engineer to join a leading Managed Service Provider. If you thrive on solving complex IT issues More ❯

Role: Senior Level 2 Service Desk Engineer ?? Location: Portishead HQ (with occasional travel to local sites) ?? Full-time | 37.5 hrs/week | Mon-Fri between 07:30-19:30 (rotational shifts) ?? Permanent Role - hybrid ?? Salary: Up to £38,000 Are you a passionate problem-solver who thrives in … of helping people, fixing issues, and improving IT services that really matter? We're on the hunt for a Level 2 Service Desk Engineer to become the go-to expert for technical support across a vital public sector organisation. ? Why You'll Love This Role * Jumping into action … helping roll out innovative IT solutions * Helping shape and elevate IT support for a critical, high-availability environment ??? What You'll Be Doing * Handling 2nd line support, technical troubleshooting, and proactive maintenance * Maintaining high levels of customer satisfaction through top-tier communication and expertise * Suggesting service improvements More ❯

Job Title: Second Line Support Engineer - MSP Salary: £30,000 - £35,000 Work Location: Bristol - Hybrid The Role We are seeking a highly skilled Second Line Support Engineer on behalf of a well-established Managed Service Provider (MSP) dedicated to delivering high … stocked kitchen, and a supportive team environment Training & Certifications: Company-supported certifications aligned with business needs Key Responsibilities Technical Support & Troubleshooting: Provide second-line support for escalated technical issues, ensuring timely and efficient resolution. Incident Management: Diagnose and resolve hardware, software, and network-related problems with minimal disruption. More ❯

Job Title: Tier 2 Service Engineer Location: Chorley - 5 days per week (hybrid rota) Salary: £32,000 - £36,000 Benefits: 25 days plus bank holidays About the Role: We are seeking a highly skilled Tier 2 Service Engineer to join our team. This role plays a More ❯

Looking to speak with a Support Engineer to join a client of mine who is in the media space. They're currently embarking on a migration from Microsoft 365 to Google Workplace. Initial 3-month contract Responsibilities: Technical knowledge of both O365 and Google Workspace Good problem-solving More ❯