Are you a top-tier Senior Infrastructure Engineer yearning for something more in your next role? When you join us, you will provide third-linesupport to site teams and projects on an established and large scale account in the intriguing world of Defence. Genuine career more »
Technical Support Specialist – 2nd/3rdline Ashford, Middlesex Permanent - £32,000 - £35,000 + Additional remuneration for OOHs £250pw and Weekend shifts £225pd (1-in-8) 3 days per week Hybrid (following initial 3 months full time onsite). The Technical Support … work efficiently using IT software. using inhouse CRM. Accurate ticket resolution. Document and maintain detailed records of support interactions and solutions. with 3rd parties with 2nd/3rdline queries effectively to competition. Patient with excellent customer service skills/commercial awareness Excellent Problem more »
Our client are a global consultancy, working on an exciting project in the financial services space, they are on the lookout for a 3rdLineSupport Engineer with development experience to come in on a contract basis. Key Skills/Requirements: Experience with Python Unix more »
3rdLine WAN Network Support & Project Engineer SC Cleared Solihull - On Site Working £180-£290 per day- 9 Months contract We are looking for a 3rdLine WAN Network Support & Project Engineer the role will involve Configuring SRX series routers … meet tight project deadlines along and supporting BAU operations in order to enable the delivery of secure network services globally. Are you an experienced 3rdline network engineer, looking to join a team of highly skilled engineers based in Solihull to manage and support the …/implementation work and general technical network support escalations. Working collaboratively with the network design community, knowledge sharing and upskilling within the 3rdline team. Desirable Skills: Juniper SRX platform - successful candidate will have an in-depth knowledge of Junos & experience in various SRX and more »
Oxfordshire, South East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
Job Title: 3rdLine Technical Support Engineer Location: Bicester/Remote (initially WFH with client sites visits around the Oxfordshire area) Salary: £38,000- £42,000 (DOE) My client, an established MSP is looking for an experienced 3rdLine Engineer to join … their team. You will be responsible for supporting the IT infrastructure of all our customer base including server, storage, network, data, and applications. Responsibilities: 3rdlinesupport- via telephone/email/ticketing systems Troubleshooting of hardware/software issues Maintenance and implementation of client … WAN (routers, switches, Wi-Fi, firewall) Communications (VOIP, Leased Lines) Dell/HP Server Hardware This is a great opportunity for an experienced Support Engineer with an MSP background to get involved in providing support to SMEs across different industries. If you are interested, please respond more »
Job Title – Senior IT Engineer/3rdLine Hours – 37.5 Hours per week Location – Dumfries Salary – up to £30k DOE We’re looking for a quick thinking problem solver who has in depth knowledge of IT issues and how to troubleshoot them for a rapidly growing local … ensure clients are kept exceptionally happy and the Senior IT Engineer plays an extremely important role in doing so, You will handle escalated support requests for the service delivery team and support requests that the junior team are unable to fulfil. Your role: Work on and … resolve escalated helpdesk tickets Provide the client with advanced remote troubleshooting Remote hardware maintenance and support Use of inhouse ticketing system to work on and resolve Helpdesk Tickets and Service Requests Managing, recording and maintain all documentation Reviewing RMM dashboard and apply remediation actions as indicated by our more »
Gloucester, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
ADLIB Recruitment
recycle all their kit, and they regularly take part in fundraising activities for local charities. To give back to the community, they also support emerging talent into the industry by hiring apprentices and partner with local education providers to deliver cyber programmes. This is helping them to stand … who can work in their Gloucester office at least 2 days per week. What skills will you need 2-3 years+ experience as a 3rdLine/Field Engineer. Strong track record in delivering IT infrastructure projects with involvement across planning, installation, and documentation. Demonstrable experience working … day will be different but ultimately. This could include on-premise to cloud server migrations, network installations, and Information Security projects. Working in a 3rdline capacity, youll be identifying the root cause of issues and work with team members on complex issues and incidents. Youll be more »
Salisbury, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
Are you a top-tier Senior Infrastructure Engineer yearning for something more in your next role? When you join us, you will provide third-linesupport to site teams and projects on an established and large scale account in the intriguing world of Defence. Genuine career … components to the Enterprise using Microsoft Endpoint Configuration Manager (old term SCCM) Support of the corporate environment whilst maintaining its integrity Third-linesupport to site teams and projects Writing, reviewing and maintaining processes and procedures Work with business and security frameworks (ITIL, JSP more »
3rdline/Software & Application Support - Leeds Supporting Users/Systems/Software Support/IT Helpdesk/Service Desk This leading Leeds-based software company is seeking a motivated and eager 3rdLine Application Support Analyst to … career in technology. Has experience supporting a business application (bonus points for software company experience). SQL querying skills and experience working with data 3rdLineSupport experinece , supporting a business application Get in touch with Simon on 0161 388 2635. 3rdline/Software & Application Support - Leeds For more information about Shift F5 and the opportunities we have to offer follow us on Twitter @F5_Jobs Shift F5 Ltd is acting as an Employment Agency in relation to this vacancy. more »
Merseyside, North West, United Kingdom Hybrid / WFH Options
Everpool Recruitment
System/Network Engineer Upto -£40,000 per anum - DOE of 3rdlinesupport Full time hours Flexible choice between 8.30am and 5.30pm Office, home and field based. Full driving licence required. Everpool Recruitment, are looking for an experienced Networking Engineer, to join our client … office and site based position, with some remote working available. Are you passionate about working in telecommunications, with skills and experience established up to 3rdline infrastructure and helpdesk support? Do you thrive in an environment, of shared learning and developing ideas in a team … a Systems/Network Engineer, you will play a pivotal role in designing, implementing, and optimizing customers Network infrastructure. You must be upskilled to 3rdline experience, with the understanding that this role will still include 1st and 2nd line trouble shooting, over desk based more »
Ringwood, Hampshire, South East, United Kingdom Hybrid / WFH Options
Trusted Technology Ltd
3rdLineSupport Technician Location: Ringwood, Hampshire, BH24 3FW, with Hybrid option Salary: £37,000 - £42,000 + profit share and benefits + on call Hours: 37.5 hours per week Join us as a 3rdLineSupport Technician! Trusted Technology … Working On call and weekend working - additional pay. Ongoing training and support. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! 3rdLineSupport Technician - The Role This is a fantastic career opportunity for a talented 3rdLinesupport technician who has demonstrable experience in Windows Server operating systems, server hardware, Azure, Office 365, and networking. 3rdLineSupport Technician - The skills you'll need Technical knowledge including but not limited to: Microsoft Server technologies; MS Server, MS Clustering, Active Directory Services more »
3rdLineSupport Engineer/ThirdLineSupport Engineer Location: Witney Job Type: Full-time Salary: Up to £44,000 per annum Exciting opportunity for a 3rdLine IT Support Engineer to join an established wealth … management and financial services company. This role involves providing high-level technical support, maintaining a strong customer focus, and contributing to the development and implementation of IT infrastructure. This will be a varied role working as part of small IT Team in which you will work on wide … and uptime. Serve as an effective point of contact for internal IT issues, resolving or referring to third parties as appropriate. Provide escalation support to the Helpdesk Team and cover for 1st/2nd line support. Identify areas for improvement in IT service and take responsibility more »
Job Details: 3rdLineSupport Engineer Salary: Up to £45,000 depending on experience Job Type: Full Time (37.5 hours per week) Full Job Description We are a successful company dedicated to providing top-notch IT support and solutions to businesses across the … development opportunities, and contributing to the business's evolution. We are seeking a highly motivated and skilled team player with experience in a third-line role, preferably within an MSP environment. The ideal candidate will assist in enhancing the support team's technical knowledge, communicating effectively … hours work, on-call support, and site visits. Strong communication skills are crucial for direct interaction with non-technical staff. Responsibilities: Providing 3rdline technical support for hardware and software issues. Acting as a technical leader for support issues, training and more »
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
3rdLineSupport Engineer – Azure, M365, AVD – Office Based - £50,000 - £65,000 WHY? ❔ Be a big player on a small pitch! ❔ The chance to be involved in multiple tech streams. ❔ Chance to get involved in projects. ❔ Certification training/progression is limitless Technologies: Microsoft … tech Office365/Microsoft365 Azure AVD Responsibilities: Troubleshoot and resolve complex technical issues. Work across all manner of Microsoft enterprise services providing support (Windows Server, AD, SQL, DNS etc). Work across the full Microsoft 365 stack supporting customers. Collaborate with internal teams to define and implement enhancements … environments to ensure high availability and optimal performance. Please do reach out to me on 0203 950 1996 or email me on jimmy.hearne@infraview.co.uk 3rdLineSupport Engineer – Azure, M365, AVD – Office Based more »
3rdLine Core Apps Support Engineer is urgently required by our Global IT Services Company for an initial 6 months rolling contract, to be based in Portsmouth, Hampshire. Responsibilities & Skills: The successful applicant will be an experienced 3rdLine Core Applications Support … incident management escalated from 2nd line team and you will be responsible for resolving these on the customer’s live systems The 3rdLine Core Application Support Engineer will be responsible for maintaining a complex secure solution Additional responsibilities will include delivering infrastructure more »
Job purpose: We are working on behalf of a growing data organisation looking to recruit a 3rdLineSupport Analyst on a 6 month FTC. The role involves assisting staff across 2 sites in London and Nottingham, as well as remote workers. Candidates should possess … Proactively resolve all service tickets within agreed SLA. Proactively resolve Dynamics CRM and PowerBI tickets and requests Serve as an escalation point for delivering 3rdline support. Actively monitor and review system alerts. Create and maintain comprehensive IT documentation. Manage inventory and procure quotes as needed. Collaborate … the project department with technology-related projects. Support the business with reporting and Power BI requirements, leveraging support from a 3rd-party provider. Review existing systems and ways of working, making recommendations at the end of the contract as part of your handover. Your typical more »
Paisley, Scotland, United Kingdom Hybrid / WFH Options
Venesky Brown
Venesky-Brown’s client, a public sector organisation in Paisley, is currently looking to recruit a Microsoft 3rdLineSupport Analyst for an initial 10 month contract on a rate of £400/day (Inside IR35). This role will be a hybrid of working … and control of all required PowerShell scripting - Problem determination and resolution for all technical issues that cannot be resolved at 1st or 2nd line - Proactive monitoring of the Service to prevent incidents - Security and Compliance monitoring and reporting support and production of necessary materials - Work closely … with 2nd line to ensure a streamlined approach to support and product awareness building knowledge management capability within EIS as a whole - Implement standard fixes to enable 2nd line or, in some cases, 1st line to resolve customer issues quickly - Provide face more »
3rdLine WAN Network Support & Project Engineer Solihull - 5 days on site Full Time Contract Inside IR35 Level of Security Clearance required Brief Overview of role/project: Are you an experienced 3rdline network engineer, looking to join a team of … highly skilled engineers based in Solihull to manage and support the Customer Network WAN estate? The role will involve Configuring SRX series Routers to meet tight project deadlines along and supporting BAU operations in order to enable the delivery of secure network services globally. Skills required: Juniper SRX more »
WAN Network Support & Project EngineerSC ClearedSolihull - On Site Working£180-£290 per day- 9 Months contractWe are looking for a 3rdLine WAN Network Support & Project Engineer the role will involve Configuring SRX series routers in order to meet tight project … deadlines along and supporting BAU operations in order to enable the delivery of secure network services globally.Are you an experienced 3rdline network engineer, looking to join a team of highly skilled engineers based in Solihull to manage and support the Customer Network WAN estate.Daily … project/implementation work and general technical network support escalations.Working collaboratively with the network design community, knowledge sharing and upskilling within the 3rdline team.Desirable Skills:Juniper SRX platform - successful candidate will have an in-depth knowledge of Junos & experience in various SRX and MX more »
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
Job Description3rd LineSupport Engineer – Azure, M365, AVD – Office Based - £50,000 - £65,000WHY?❔ Be a big player on a small pitch!❔ The chance to be involved in multiple tech streams.❔ Chance to get involved in projects.❔ Certification training/progression is limitlessTechnologies:Microsoft techOffice365/… Microsoft365AzureAVDResponsibilities:Troubleshoot and resolve complex technical issues.Work across all manner of Microsoft enterprise services providing support (Windows Server, AD, SQL, DNS etc).Work across the full Microsoft 365 stack supporting customers.Collaborate with internal teams to define and implement enhancements, meeting client requirements and specifications.Provide technical expertise and guidance … environments to ensure high availability and optimal performance.Please do reach out to me on 0203 950 1996 or email me on jimmy.hearne@infraview.co.uk3rd LineSupport Engineer – Azure, M365, AVD – Office Based more »
Job DescriptionOur client are a global consultancy, working on an exciting project in the financial services space, they are on the lookout for a 3rdLineSupport Engineer with development experience to come in on a contract basis.Key Skills/Requirements:Experience with PythonUnix Shell more »
Stourport-On-Severn, England, United Kingdom Hybrid / WFH Options
Surf Tech IT Ltd
fast-growing team is experts in delivering services to clients across the region, and you will be responsible for supporting clients in third-line and one-site project implementation. Working in our new offices in Stourport, you can work from home when needed, and you'll enjoy a … of the following: Attention to detail, persistence, client care and a strong communication style. Experience in MS Office technology, particularly M365 implementation and support, Windows Server design and implementation, Active Directory, Cloud, particularly Azure, Firewalls, networking, storage, and Virtualisation tech such as Hyper-V/VMware. If you more »
partner in the industry. They focus on building strong relationships and delivering technological excellence. The Role: Our client are seeking a dedicated and skilled 3rdLineSupport Engineer to join their client's team. This role is perfect for someone who thrives in a dynamic … environment and is passionate about providing top-notch support to remote customers. You will be an essential part of our client's ServiceDesk, managing various operating systems and hardware. Key Responsibilities: Deliver professional support for customer services. Ensure all work meets technical and operational quality standards. … Respond promptly and effectively to customer requests and inquiries. Complete tasks within agreed timeframes. Adhere to Health & Safety standards. Manage and support technologies including: Operating Systems: Windows Server Directory Services: Active Directory, DHCP, DNS, Group Policy Cloud Services: Microsoft 365 suite (Azure, SharePoint, OneDrive, Teams, Exchange, Intune/ more »
2nd/3rdLineSupport Engineer Chessington, Surrey- 4/5 days per week on-site Contract - up to £300pd INSIDE IR35 I am currently recruiting on behalf of a leading Pharmaceutical and Supply Chain organization for a Desktop Support Agent to join … can come down to 4 days once you have your feet under the table a bit. Essentially, we are seeking a Second/ThirdLineSupport Agent to be the interface between the Healthcare business and the IT department. To take ownership, logs & coordinate all computer … of logging and resolving technical issues with laptops, PCs, and handheld devices. This role isn't suitable if you're currently doing 1st line with a bit of 2nd line, there will be a tech assessment as part of the process. To be considered for this more »