Job Title: Head of CustomerService Location: Bridgend, travel required across UK when required for regional office visits Salary: £30,000 - £40,000 per annum (Depending on Experience) Job Type: Full time/Permanent Working Hours: Monday to Friday - 42.5 hours - Flexible Hours within 8am - 6pm) Flotek Group … solutions to small and medium-sized businesses across the UK. Our mission is to empower businesses with cutting-edge cloud technology while delivering exceptional customer service. About the Role: We are seeking a passionate, driven and customer-focused individual to lead our Customer Experience team and play … a pivotal role in the customerservice across support and project delivery. As the Head of CustomerService, you will ensure our clients receive outstanding support and service throughout their journey with us. The Customer Experience Team is a 'Multi Skilled - Multi disciplined' team more »
Service Desk Analyst Location: Camberley office, Surrey (Office based) Job type: Full time, Permanent (Standard day shifts) Ref: (00)556 Telent are looking for a Service Desk Analyst (CustomerService Desk Agent) to be a part of our growing IT Service Centre team in Camberley … the reward is great - our work makes an impact! Help build and keep the nation's critical infrastructure connected and protected 24/7. Service Desk Analyst - What you'll do: Acting as the 1st point of contract for new incidents, requests, and queries raised by Telent customers over … a wide range of platforms via the telephone, email, B2B and customer portals Responsible for ensuring that excellent customerservice is provided consistently Following up actions in a timely manner Providing regular customer updates and meeting promises made Attend training sessions Ordering of spare parts via more »
St. Neots, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Athena Resourcing Solutions
European Language Customer Care Administrator Fluent German/Swiss German Home based (1 day per month in the head office in Cambridgeshire) A fantastic success story, our client is expanding and are looking to recruit Fluent German or Swiss German speakers who enjoy CustomerService, attention to … detail and Teamwork. It is a busy environment working with other team members who speak a variety of European languages. The successful German CustomerService Administratorwill be talking exclusively to their German customers; taking service calls; resolving customer queries from enquiry to order, delivery, and payment … ensuring that a satisfactory conclusion is reached. The successful German CustomerService Administratorwill need to have a passion for excellent Customer Service. The successful German CustomerService Administrator must have the following skills: * Passionate about delivering excellent customerservice * Must be fluent in more »
CustomerService Desk Manager London Exciting opportunity for an enthusiastic, analytical, and strategic thinker to join a fast-growing, market leading IT partner. This role will be responsible for ensuring that the CustomerService Desk provides a seamless and efficient service to assist customers with … their service requests and support needs. This role will encompass all ownership and accountability for the CustomerService Desk function, and manage the individuals providing a blend of support within the CustomerService Desk. The client are a large-scale Data Centre provider, whos network … demonstrates exceptional leadership skills, and can communicate effectively to inspire, develop, and motivate staff. Key Responsibilities: * Ensure that the CSD receive and effectively manage customer queries across different communication channels. * Strive to make sure that the CSD resolve requests and cases aiming for a "1st contact resolution". * Being more »
CustomerService Manager with Italian Location: Slough/Windsor Competitive salary dependent on experience Permanent & Full time On-site parking offered! PG202780 Language Recruitment Services (LRS) is currently looking for a CustomerService Manager with Italian to join a growing company based in the Windsor/… Slough Area. The successful candidate will play a pivotal role in ensuring the seamless operation of the customerservice team, maintaining effective coverage for a high volume of enquiries, and upholding the highest standards of service quality. This role offers the opportunity to work for a dynamic … company in the automotive sector. You'll have the chance to enhance your client service and team management skills within a multicultural team environment that values support and respect. Main Duties Customerservice manager and mentor team members on daily weekly and monthly call, sale, and complaint more »
Burton-On-Trent, Staffordshire, West Midlands, United Kingdom Hybrid / WFH Options
Argon Medical Devices
on the commitments we make and thereby we secure that our med ical solutions improve people's lives. We are looking for an Export CustomerService Support to join our customerservice team focused on providing exceptional customerservice experience for our customers & partners … in the East Midlands area of the UK (Derby/Burton upon Trent). The main responsibility of the role will be to provide customerservice to the EMEA region with a focus on our export partners and customers, covering and supporting over 50 countries within the region. … The role will involve working with our well-established partners along with new partners providing sales support and customerservice on our portfolio of Interventional medical devices. You will be working with an EMEA CustomerService team of 6 and in a wider EMEA team of more »
CustomerService Specialist Exceptional opportunity to shape the future of savings solutions as a CustomerService Specialist in the dynamic world of FinTech Basic salary £25k-£30k DOE + attractive benefits package including generous holiday allowance, pension and more Chester - office based role Previous experience in … customerservice , preferably within the banking or financial services industry Apply online or contact Charlie Doyle via/07736 920 086 Who We Are: As a prominent financial institution, our company prioritizes customer satisfaction and community involvement. We offer a diverse array of banking solutions designed to … businesses. Our unwavering dedication to excellence and ethical business practices underscores our commitment to being a reliable and trustworthy partner in the financial sector. CustomerService Specialist Benefits: Be part of an innovative and fast-growing FinTech company Opportunities for career growth and development in a dynamic industry more »
Stockton-On-Tees, County Durham, North East, United Kingdom
Mitchell Maguire
Internal Account Executive Accessible Washrooms Industry Sector: Accessible Washrooms, Washroom Design, Grab Rails & Fittings, Plumbers & Heating Merchants and Builders Merchants, Sales, Estimator, Business Development, CustomerService, Data Input, Order Processor, Order Processing, Quotations, Quotes, Account Manager, Internal Account Manager, Internal Sales, Account Management, CustomerService Advisor … CustomerService Executive Office based: Teesside Remuneration: £25,000 + Company performance bonus Benefits: Comprehensive benefits package The role of the Internal Account Executive Accessible Washrooms will involve: Account Management position, selling our clients manufactured range of functional and practical adapted bathroom equipment and accessories (products such as … to incoming sales enquiries via telephone and email Building and developing strong, long lasting relationships with customers and clients Provide an exceptional level of customerservice, encouraging repeat business Identify sales opportunities and cross-sell/up-sell where appropriate You will inherit around 400 trade accounts, both more »
growing & leading Technology Consultancy Competitive basic + benefits + monthly commission Do you enjoy interacting with people, building relationships whilst providing high levels of customerservice? Are you organised and able to prioritise workloads whilst making things happen? Have you been successful in a customerservice … will progress quickly. Key Responsibilities: Client Relationship Manager Support the sales team with a variety of tasks - completing sales orders, assist quotations, administration of customer renewals, work with suppliers, Build strong relationships with and provide a high level of customerservice to internal and external stakeholders Answer … Communicate and coordinate with internal colleagues to ensure all orders and projects are delivered Experience Required: Client Relationship Manager Excellent communication skills with a customerservice focussed telephone manner Ability to make things happen and get things done Exceptional organisational skills, particularly organising priorities, and various workloads A more »
Greater London, England, United Kingdom Hybrid / WFH Options
Playfinder, powering Bookteq
. We’re on a mission to provide the best sports booking experience in the UK . We do this by providing high quality customer experiences on our search and booking marketplace, Playfinder, that gives 1M+ players annually access to pitches and courts for 20+ sports through our website … and app. Alongside this, we enable self-service access and operations for facility operators and activity providers through our booking software Bookteq. Together, our products drive increased utilisation of sports facilities, additional income for operators, and greater social impact in local communities. Our Core Values ; we are… 🚀 Mission-Driven … our dedication to improve the lives of both operators and players, and we carry this burden by striving to provide the best technology and customerservice to both sides of the market 🧬 Change-Makers - We want people who won’t accept the status quo, but who find a more »
Evesham, Worcestershire, West Midlands, United Kingdom Hybrid / WFH Options
AWD online
CustomerService Administrator/Repairs Administration Officer with experience in a customerservice setting, excellent communication skills and a high level of IT literacy to include knowledge of databases and precision in data recording is required for a well-established housing association based in Evesham, Worcestershire … holder will be required to work on a rota basis between these hours JOB OVERVIEW We have a fantastic new job opportunity for a CustomerService Administrator/Repairs Administration Officer with experience in a customerservice setting, excellent communication skills and a high level of … IT literacy to include knowledge of databases and precision in data recording. Working as a CustomerService Administrator/Repairs Administration Officer you will play a vital role in managing, diagnosing and effectively processing maintenance and day-to-day repair requests from tenants. As a CustomerServicemore »
Role: CustomerService Administrator Outbound Contract: Permanent Hours: M/F 0830 - 1730 Location: Dartford, DA2 6QS Why work for DACHSER? Were a family-owned global logistics provider delivering over 83 million shipments a year, including everything from fashion, DIY, chemicals to medical equipment. Internationally, we are among … Pension Contribution 27 Days Holiday Employee Assistance Programme Discount Platform Life Assurance Benefit Cycle To Work Scheme Purpose Of The Role: To deliver a customer focused service quality to meet customer and network needs and requirements, adhere to local production quality control tools to maximise profit and … contribute to the strategic vision of the branch. To coordinate outbound customerservice for the development of a strong team ethic, a culture of trust internally, within and for the network and with the customers in the pursuit of delivering a quality service to the customermore »
Corby, Northamptonshire, East Midlands, United Kingdom
Mitchell Maguire
Builders Merchants, Fabrication, Finished frames, uPVC, Aluminium, Timber, Alu-Clad, Bi-fold Doors, Patio Doors, French, Single Doors, Commercial Doors, casement Windows, Sash Windows, CustomerService Manager, CustomerService, Order Processor, Aftersales Coordinator, Aftersales Location: Corby Remuneration: £25,000 - £28,000 Benefits: Comprehensive Benefits Package The … range of uPVC, aluminium, timber and alu-clad windows and doors direct to trade customers Youll be the first point of contact for all customer enquiries after the sales process Provide aftercare support for customers, fielding any enquiries in respect of product issues, technical support and anything else Ensure … an exceptional standard of customerservice at all times Resolving all customer queries and complaints in a timely, professional manner Liaise internally with: area sales managers, transport, factory etc. The ideal applicant will be Aftersales Coordinator - Windows & Doors with: Must have customerservice/aftersales more »
You have experience in CustomerService, ideally in the Medical Device or High Tech business and you are looking for a new challenge in an innovative company? Our UK Team is looking for a CustomerService Representative to support our growing business. In your role as … CustomerService Representative, you will provide outstanding service to our internal (Field associates) and external (Hospitals) customers. Your duties include processing customer orders, managing product returns as well as consignment stock monitoring. When it comes to the how the job is performed, attitude is equally important … it is our signature, and we cherish them. Therefore, we are looking for a positive, client focused and open-minded personality to join our CustomerService Team in UK. This position is located in Newcastle upon Tyne, UK . The Job Responsibilities Effectively process customer orders using more »
CustomerService Support Maidstone, Kent (Commutable from: West Malling, Rochester, Ashford, Sittingbourne, Staplehurst, Marden, Coxheath, Lenham) £25,000 (£32,000 OTE) + Training + Progression + Benefits + Car Scheme Do you have CustomerService experience from an Automotive background, looking to work for a global … within their industry and are currently a multi-billion pound business with huge growth plans in place. As a result they require an additional Customer Advisor. You will be working on a days-basis out of their modern and fully equipped/dealership. You will be responsible for delivering … excellent customerservice and post-sales support care. This role would suit a CustomerService Advisor looking for a long-term career within a successful business offering the best training, progression and benefits on the market. The role: Based out of Dealership. Customer support, adviser more »
of Partners and end users across the UK. The Provisioning Manager will ensure that the team not only meets but exceeds performance targets in customerservice and customer satisfaction by cultivating a proactive, high energy, supportive, and innovative team environment. Responsibilities Team Leadership and Development: Provide leadership … and direction to the team of Team Leaders and Provisioning Agents focusing on the delivery of Customer Connections with excellent customer updates through out the process. Develop managers and team members' skills in customerservice, problem resolution, and effective communication through regular training and coaching. Foster … a collaborative team environment that encourages high performance and a positive workplace culture. Performance Management: Monitor individual and team performance against service level agreements (SLAs) and key performance indicators (KPIs) including Delivery to Promise, Mean Time To Provide, Customer Satisfaction, Connections completed, email and call handling; implement strategies more »
Rotherham, South Yorkshire, Yorkshire, United Kingdom
Elevation Recruitment Limited
Language Speaking CustomerService Coordinator - French, Spanish or Italian Benefits: • 33 holidays (inc Bank Holidays) • Free parking onsite • Great working environment Elevation Recruitment Group are currently working with a key client based in Rotherham who are looking to recruit a Language Speaking CustomerService Advisor to … join their customerservice team. This is an exciting opportunity to work for a choice employer in the area. Key Accountabilities for the CustomerService role are: • Provide technical customer support • Communicate fluently in French, Spanish or Italian, both verbal and written • First point of … contact for Customer enquiries through to resolution if needed • Processing customer orders, ordering stock and bills of material Requirements: • Fluent in French, Spanish or Italian • Confident dealing with Customers seeking technical advice (training will be provided) • Must be IT literate and possess strong verbal communication skills • Previous Customermore »
Barnsley, South Yorkshire, Yorkshire, United Kingdom
AWD online
CustomerService Advisor/Technical Sales Administrator who has experience within the steel processing/fabrication industry, a background within technical sales/sales administration/order processing or similar and excellent communication and organisational skills is required for a well-established company based in Barnsley, South Yorkshire. … WORKING HOURS: 8.30am to 5.00pm Monday to Thursday and 8.30am to 3.45pm Friday JOB OVERVIEW We have a fantastic new job opportunity for a CustomerService Advisor/Technical Sales Administratorwho has experience within the steel processing/fabrication industry, a background within technical sales/sales administration …/order processing or similar and excellent communication and organisational skills. Working as the CustomerService Advisor/Technical Sales Administrator you will join an integral team in a high volume, fast paced environment, providing technical sales support and quoting services to customers. You will work closely with more »
Turn IT on are looking for a Sales Support/Purchasing Executive who has a flair for sales support a passion for providing exemplary service to our customers to join our Procurement team. turn IT on is a vibrant and people focused business, and this is an excellent opportunity … supply of quotation, production of sales order and purchasing of products. Working closely with our projects, technical and installations teams to offer first class service to our customers. Based in the Witney head office, you will work within the Procurement team, reporting to the Procurement Manager. Our ideal candidate … education IT sector, be an exceptional communicator, used to liaising with internal and external customers; and understand and practice the key principles of good customer service. You will have excellent attention to detail, ensuring quotes are generated accurately in our CRM system, that these are converted effectively to sales more »
Safehinge Primera is seeking an outstanding leader to manage its CustomerService and Technical Support functions (Customer Care). This role can be based in either Glasgow or Blackpool and there will be some travel involved in this role. As part of the leadership team, the Customer Success Manager will work closely with the Sales and Operations Directors to deliver best-in-class service according to set goals and strategic business objectives. The Customer Success Manager, will make decisions and take action for the success of Safehinge Primera’s CustomerService and … Technical Support, to help provide an exceptional Customer Experience improving efficiency and achieving results. This role is highly rewarding and impactful work, helping support our customers and field team with maintaining life-saving products in the field The Customer Success Manager will build a scalable structure that inspires more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Datix Limited
Why we need you? The Junior Customer Support Consultant (or Associate Support Consultant, as we call it internally)is part of the Customer Support team, and there is a requirement to ensure the right processes, people and technology are in place to provide a 'first class service that is seamlessly integrated with the wider business. This is a fast-paced job role, where the Junior Customer Support Consultant will effectively handle customer enquiries, as well as managing complaints and issues. The customerservice team provide a professional and engaging experience to our … our business and client and therefore you will need to ensure your personality, professionalism and engaging personality comes through in the form of exceptional customer experience. As a customerservice advisor, you are responsible for providing a quick, effortless and exceptional customerservice experience to more »
Leamington Spa, Warwickshire, West Midlands, United Kingdom
Brellis Recruitment
Aftersales Service Coordinator Company Overview: Join a leading provider of electronics based in Coventry. We are dedicated to excellence and innovation in providing after-sales services to enhance customer satisfaction and loyalty. Job Summary: We are seeking a proactive and detail-oriented Aftersales Service Coordinator to join … our team. The ideal candidate will be responsible for managing and improving the after-sales process, ensuring high levels of customer satisfaction and efficient resolution of service issues. Key Responsibilities: Customer Interaction : Handle customer inquiries and complaints regarding after-sales service in a timely and … empathetic manner. Process Coordination : Oversee the end-to-end service process from customer contact to issue resolution. Ensure that all service actions are logged and tracked in the system. Documentation Management : Prepare and manage necessary documentation related to customerservice actions, including service reports more »
help keep the nations critical networks connected and protected 24/7. Reporting to the Maintenance Team Leader you will be responsible for delivering customerservice and incident management to the highest standard for our engineers within Traffic. This is a 24/7 customer support environment. … pro-active in your contact with suppliers including escalations when necessary Ensure timely call resolution to achieve SLA's Responsible for ensuring that excellent customerservice is provided consistently, by following up actions in a timely manner, providing regular customer updates and meeting promises made. Proactively working … to increase the Service Desks ability to influence and deliver first time fixes therefore increasing field engineering efficiency. Dispatching the appropriate engineer to resolve failures taking into account the SLA priority, and skill set of engineers in each case. Who you are: If you have a background in customermore »
CustomerService Team Leader 12 Month Fixed Term Contract Bristol/Hybrid (3 days per week in Bristol office) Up to £35,000 + Great Pension + Private Healthcare + 28 days Holiday + Hybrid Working + Progression + Great Personal Benefits Are you looking to join a … you will be provided with a brilliant package so you can enjoy your life inside and outside of work? This company offer a brilliant service and are the leading car leasing company within the UK. With a fantastic client base and working with some of the biggest brands out … team. In this role you will provide your expertise and knowledge as a Team Leader/Team Coach to the call handers in the customerservice team/contact centre to try and enhance team members performance and increase results. The ideal candidate will be a confident, strong more »
St. Neots, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Athena Resourcing Solutions
European Language Customer Care Administrator Fluent German/Swiss German Home based (1 day per month in the head office in Cambridgeshire) A fantastic success story, our client is expanding and are looking to recruit Fluent German or Swiss German speakers who enjoy CustomerService, attention to … detail and Teamwork. It is a busy environment working with other team members who speak a variety of European languages. The successful Customer Care Administrator will be talking exclusively to their German customers; taking service calls; resolving customer queries from enquiry to order, delivery, and payment - ensuring … that a satisfactory conclusion is reached. The successful Customer Services Administrator will need to have a passion for excellent Customer Service. The successful Customer Care Administrator must have the following skills: * Passionate about delivering excellent customerservice * Must be fluent in both oral and written more »