Apprenticeship Customer Service Jobs in the UK

26 to 50 of 171 Apprenticeship Customer Service Jobs in the UK

Kia Genius Apprenticeship - Plymouth

Brixton Road Garage, Chittleburn Hill, Brixton, Plymouth, England
RODGERS OF PLYMOUTH LIMITED
programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction, in addition to representing the brand by providing Information. Role Completing product presentations. Test-drives and vehicle handovers, enhancing the customer experience … needs, questions and aspirations, creating a non-pressurised sales environment Advising customers on electric car ownership including EV Grants Recognising and Dealing with any customer queries or issues that may arise Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way Training … Customer service specialist Level 3 Sales Qualification, (City and Guilds Level 2 Certificates in principles of sales) Emergency first aid at work Understanding electric vehicles Advanced electrification Kia Product Knowledge A full-time career within the automotive industry, with many opportunities to progress to positions of authority. The more »
Employment Type: Advanced Apprenticeship
Salary: £13,312.00
Posted:

Software Support Apprentice

St Andrew’s, 15 Short St, London, England
PANACEA APPLICATIONS LIMITED
We are looking for an enthusiastic individual who is looking to achieve a Customer Service Level 3 Apprenticeship. This is a fantastic opportunity to work with Panacea Software and train with Barnet and Southgate College. Role Ensure prompt and effective response to support requests via telephone, email, online … recommendations and referrals Ensure effective configuration, maintenance and use of the company’s systems to provide comprehensive records and deliver a consistently excellent support service Create and maintain a comprehensive, accessible and user-friendly help-site including FAQs and a knowledge-base for all users Help to answer customer … to your colleagues as required to meet unforeseen challenges and fulfil the changing needs of our small and growing business. Training Qualification: Level 3 Customer Service Specialist Southgate Campus - 1 Workshop Per Month Enhance career with potential full-time employment after successful completion of apprenticeship Apprenticeship Standard Customer more »
Employment Type: Advanced Apprenticeship
Salary: £12,480.00
Posted:

Audi Service Technician/Mechanic Apprentice Macclesfield

Star Lane, Macclesfield, England
INCHCAPE RETAIL LIMITED
Drive your career forward with this exciting apprenticeship opportunity. Our Service Technicians/Mechanics are involved all aspects of maintenance and repair from routine servicing to complex diagnostics and repairs to our customers vehicles. Role The Service department is vital to the success of our business. From right … first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties … parts and systems to ensure correct working. Following checklists to ensure all critical parts of vehicles are examined. Carrying out bumper to bumper overview, service, and inspection. Maintenance of electronic systems including on- board entertainment systems. Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and more »
Employment Type: Advanced Apprenticeship
Salary: £14,851.20
Posted:

Inchcape Audi Service Technician/Mechanic Apprentice Tetbury

Star Lane, Macclesfield, England
INCHCAPE RETAIL LIMITED
Drive your career forward with this exciting apprenticeship opportunity. Our Service Technicians/Mechanics are involved all aspects of maintenance and repair from routine servicing to complex diagnostics and repairs to our customers vehicles. Role The Service department is vital to the success of our business. From right … first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties … parts and systems to ensure correct working. Following checklists to ensure all critical parts of vehicles are examined. Carrying out bumper to bumper overview, service, and inspection. Maintenance of electronic systems including on- board entertainment systems. Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and more »
Employment Type: Advanced Apprenticeship
Salary: £14,851.20
Posted:

Sales Administrator - Apprenticeship

VIP HOUSE, CHADDOCK LANE, ASTLEY, MANCHESTER, England
VALVES INSTRUMENT PLUS LTD
Valves Instruments Plus Ltd (VIP) in Astley are recruiting for a Sales Admin Apprentice. The successful candidate will work towards completing a Level 2 Customer Service Apprenticeship over the duration of 17 months. The successful candidate will also be speaking with customers regards outstanding quotations, prospects about working … numbers, details of calls, jobs roles, etc. Sending introductory emails to customers Training Level 1 & 2 Functional Skills in maths and English Level 2 Customer Service Practitioner Apprenticeship Standard Progress onto full-time employment Apprenticeship Standard Customer service practitioner (level 2) Training Provider NORTH LANCS. TRAINING more »
Employment Type: Intermediate Apprenticeship
Salary: £12,480.00
Posted:

ŠKODA Service Technician/Mechanic Apprentice Guildford

Lookers Skoda Guildford, Old Portsmouth Road, Peasmarsh, Guildford, England
LOOKERS PLC
Drive your career forward with this exciting apprenticeship opportunity. Our Service Technicians/Mechanics are involved all aspects of maintenance and repair from routine servicing to complex diagnostics and repairs to our customers vehicles. Role The Service department is vital to the success of our business. From right … first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties … parts and systems to ensure correct working. Following checklists to ensure all critical parts of vehicles are examined. Carrying out bumper to bumper overview, service, and inspection. Maintenance of electronic systems including on- board entertainment systems. Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and more »
Employment Type: Advanced Apprenticeship
Salary: £14,830.40
Posted:

Inchcape Volkswagen Service Technician/Mechanic Apprentice Telford

Stafford Park 2, Telford, England
INCHCAPE RETAIL LIMITED
Drive your career forward with this exciting apprenticeship opportunity. Our Service Technicians/Mechanics are involved all aspects of maintenance and repair from routine servicing to complex diagnostics and repairs to our customers vehicles Role The Service department is vital to the success of our business. From right … first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties … parts and systems to ensure correct working. Following checklists to ensure all critical parts of vehicles are examined. Carrying out bumper to bumper overview, service, and inspection. Maintenance of electronic systems including on- board entertainment systems. Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and more »
Employment Type: Advanced Apprenticeship
Salary: £14,851.20
Posted:

Inchcape Volkswagen Service Technician/Mechanic Apprentice Exeter

2 Matford Mews, Matford, Exeter, England
INCHCAPE RETAIL LIMITED
Drive your career forward with this exciting apprenticeship opportunity. Our Service Technicians/Mechanics are involved all aspects of maintenance and repair from routine servicing to complex diagnostics and repairs to our customers vehicles. Role The Service department is vital to the success of our business. From right … first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties … parts and systems to ensure correct working. Following checklists to ensure all critical parts of vehicles are examined. Carrying out bumper to bumper overview, service, and inspection. Maintenance of electronic systems including on- board entertainment systems. Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and more »
Employment Type: Advanced Apprenticeship
Salary: £14,851.20
Posted:

Inchcape Volkswagen Service Technician/Mechanic Apprentice Macclesfield

Inchcape Volkswagen Macclesfield, Winterton Way, Lyme Green Business Park, Macclesfield, England
INCHCAPE RETAIL LIMITED
Drive your career forward with this exciting apprenticeship opportunity. Our Service Technicians/Mechanics are involved all aspects of maintenance and repair from routine servicing to complex diagnostics and repairs to our customers vehicles. Role The Service department is vital to the success of our business. From right … first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties … parts and systems to ensure correct working Following checklists to ensure all critical parts of vehicles are examined Carrying out bumper to bumper overview, service, and inspection Maintenance of electronic systems including on- board entertainment systems Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and more »
Employment Type: Advanced Apprenticeship
Salary: £14,851.20
Posted:

ŠKODA Parts Advisor Apprentice Chesterfield

1 Discovery Way, Whittington Moor, Chesterfield, England
VERTU MOTORS PLC
Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer Service We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning … last and gain both apprenticeship qualifications and brand certifications. On successful completion of the one year programme, you will receive the following: Level 2 Customer Service Practitioner Standard qualification Brand specific certifications Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such … on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes. Apprenticeship Standard Customer service practitioner (level 2) Training Provider INSPIRO LEARNING LIMITED Working Week Monday - Friday, 08.30 - 17.30. Possibility of Saturday workings and/or shifts. more »
Employment Type: Intermediate Apprenticeship
Salary: £13,312.00
Posted:

Volkswagen Commercial Vehicles Service Technician Apprentice - Citygate VW Van Centre Wooburn Green

Citygate Volkswagen Van Centre Wooburn Green, Wooburn Green, England
CITYGATE AUTOMOTIVE LIMITED
Drive your career forward with this exciting apprenticeship opportunity. Our Service Technicians/Mechanics are involved all aspects of maintenance and repair from routine servicing to complex diagnostics and repairs to our customers vehicles. Role The Service department is vital to the success of our business. From right … first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties … parts and systems to ensure correct working Following checklists to ensure all critical parts of vehicles are examined Carrying out bumper-to-bumper overview, service and inspection Maintenance of electronic systems including on-board entertainment systems Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes and more »
Employment Type: Advanced Apprenticeship
Salary: £13,312.00
Posted:

1st Line Support Engineer Apprentice (IP Exchange)

Ground Floor, Statham House, Talbot Road, Stretford, Manchester, England
IP EXCHANGE LIMITED
communicate well with people and be able to operate in a busy office environment. You will provide our customers with the highest level of customer service, whilst providing 1st line technical support. Role Create a positive first impression and experience for all who contact our organisation. Greeting callers … take clear written messages. Build strong relationships with our customers, and suppliers always. Be the first point of contact for inbound enquiries from our customer base, carry out first line checks, and escalating tickets and calls to the relevant service team members; this will include but is not … Update customers according to IPEX SLAs by phone and our ticketing system - Freshdesk. Liaising with Suppliers as and when required to assist in resolving customer issues, carrying out relevant testing as per their recommendations. Monitor and review tickets and ensure they are closed appropriately and only once a resolution more »
Employment Type: Advanced Apprenticeship
Salary: £13,000.00
Posted:

Data Analyst Apprentice

The Rivers Office Park, Denham Way Maple Cross, Rickmansworth, Hertfordshire, England
Renault UK Ltd
The apprentice will support the Customer Service Section Manager and Customer Service Graduate primarily with regular reporting and data analysis, with the opportunity to input to the reporting transformation plan. This role will require a team player who will contribute positively and efficiently to the daily … operations of customer services. Role To run regular (daily/weekly) scheduled reports To support the Section Manager and Graduate with the overall reporting improvement plan Create new Salesforce (customer case management platform) reports and dashboards to monitor all customer case related data Purchasing portal administration and … Positions Available 1 Closing Date Thursday, 13th June 2024 Start Date Saturday, 13th July 2024 Desired Skills Communication skills Attention to detail Organisation skills Customer care skills Problem solving skills Team working Strong numeric communication Microsoft Office Package Tableau knowledge Qualifications English & Maths GCSE or equivalent, grade 4/ more »
Employment Type: Higher Apprenticeship
Salary: £20,000.00
Posted:

Business Admin Apprentice - St Edwards (S2417)

St Edward’s C of E Primary, Hanover Street, Castleton, Rochdale, England
St Edward’s CE Primary School
appoint an enthusiastic hard hard-working and highly motivated Business administration assistant. To be responsible for providing efficient and effective administrative and/or customer service support to respond to service-specific needs Role To be responsible for providing efficient and effective administrative and/or customer service support to respond to service specific needs including: - Postal duties Undertaking reception duties Photocopying and collating documents Taking telephone messages Inputting data onto computer systems e.g. SIMS, Eduspot Using IT packages for word processing, spreadsheet and database applications Dealing with customer requirements in a courteous … Closing Date Wednesday, 12th June 2024 Start Date Monday, 9th September 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Number skills Creative Qualifications Maths & English GCSE or equivalent, grade 4 and above (Desired) About the Employer St more »
Employment Type: Advanced Apprenticeship
Salary: £12,347.00
Posted:

IT Apprentice

Strawberry Ln, Willenhall, England
Velocity Academy
desktop applications, software/business applications etc., using remote management tools where appropriate so that incidents are resolved in a timely manner Provide excellent customer service as the first point of contact for all IT related service requests Strong communicator in providing detailed written responses to people … s requests, as well as clear articulate verbal responses when required Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording … requirements and is up to date Act as customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams Knowing the right time to escalate issues to avoid delays in resolution Training Velocity more »
Employment Type: Advanced Apprenticeship
Salary: £15,000.00
Posted:

IT Apprentice

Montacute Yards, 184 Shoreditch High Street, London, England
Velocity Academy
desktop applications, software/business applications etc., using remote management tools where appropriate so that incidents are resolved in a timely manner Provide excellent customer service as the first point of contact for all IT related service requests Strong communicator in providing detailed written responses to people … s requests, as well as clear articulate verbal responses when required Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording … requirements and is up to date Act as customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams Knowing the right time to escalate issues to avoid delays in resolution Training Velocity more »
Employment Type: Advanced Apprenticeship
Salary: £16,000.00
Posted:

IT Apprentice

Bramley House 2A, Bramley Road, Long Eaton, Nottingham, England
Velocity Academy
desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner Provide excellent customer service as the first point of contact for all IT-related service requests Strong communicator in providing detailed written responses to people … s requests, as well as clear articulate verbal responses when required Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording … requirements and is up to date Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams Knowing the right time to escalate issues to avoid delays in resolution Training more »
Employment Type: Advanced Apprenticeship
Salary: £16,000.00
Posted:

IT Apprentice

8-9 Lister Park, Featherstone, Pontefract, England
Velocity Academy
desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner Provide excellent customer service as the first point of contact for all IT-related service requests Strong communicator in providing detailed written responses to people … s requests, as well as clear articulate verbal responses when required Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording … requirements and is up to date Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams Knowing the right time to escalate issues to avoid delays in resolution Training more »
Employment Type: Advanced Apprenticeship
Salary: £16,000.00
Posted:

Service Desk Operator Apprentice

100 Berkshire Place, Wharfedale Road, Winnersh, Wokingham, England
FISCO (UK) LTD
are looking to offer excellent training and support to an apprentice who would like to be part of a small team providing a Facilities Service Desk for all FISco clients, across their UK estates. This involves direct telephone and email contact with the customers and suppliers, who will be … located in a number of sites throughout the country. Role Assist the Service Desk Manager with reactive requests, quotes and scheduled tasks To take calls and emails from customers, the staff occupying the buildings, being both helpful and polite Utilise the CIMS (Computer Information Management System) software application and … and monitor and manage them for event closure details Update supplier contact details for each event as appropriate Assist upkeep of supplier compliance/service records/certificates and allocation to CIMS Ensure building and contact information in CIMS is kept up to date and relevant Other ad-hoc more »
Employment Type: Intermediate Apprenticeship
Salary: £15,000.00
Posted:

Client Services & Marketing Assistant Apprentice

Suite 8, Crystal House, New Bedford Road, Luton, England
PARAGON TRAINING (UK) LTD
This is a fantastic opportunity to join a well-established organisation as a Customer Services Specialist Apprentice. You will have the opportunity to develop your knowledge and skills in end-to-end sales and customer interaction as part of a leading UK provider of Health and Safety training … programmes. Role Leading the end-to-end sales interaction with an allocated customer portfolio Managing sales internally within the organisation Retaining and growing a number of existing customer accounts Generating new business by contacting prospective customers, qualifying opportunities and bringing the sales process to a mutually acceptable close … up-to-date product knowledge in order to keep customers informed of our products and services Training Studying over 15 months to achieve a Customer Service Specialist level 3 qualification Training delivered by specialised Tutors and Guest Speakers Sessions delivered face to face and remotely over Microsoft Teams more »
Employment Type: Advanced Apprenticeship
Salary: Competitive salary
Posted:

Service Engineer Apprentice

5 Brand Street, Hitchin, England
LAKES BATHROOMS LTD
surrounding areas, fitting showroom displays and servicing our products in end users homes. Role Installation and inspection of displays in retailer showrooms, building on customer relationships Assess and repair damaged or faulty shower enclosures/screens in both customer homes and bathroom showrooms Carry out saleable services to … Telephone responses to aid and advise customers over the telephone - troubleshooting To be able to handle difficult conversations whilst remaining professional Liaise with the customer service team – updates to visits Maintaining recognised van stock To represent the company in a professional and competent manner Promote Lakes with every … service visit Training Full in house training provided towards the successful completion of the Level 2 Furniture Manufacturer standard qualification under the Fitted Furniture Installer pathway. Includes maths and English Functional Skills at Level 2 if applicable. Delivery method of training to be confirmed. Fully trained member of the more »
Employment Type: Intermediate Apprenticeship
Salary: £12,313.60
Posted:

BSc (Hons) Digital Marketer Degree Apprentice

356-358 PRINCE AVENUE, WESTCLIFF ON SEA, England
ESSEX SCIENTIFIC LABORATORY SERVICES LTD
Closing Date Friday, 31st May 2024 Start Date Monday, 5th August 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Enthusiasm Inquisitive Confident Qualifications English GCSE … we can bring you the latest advancements in laboratory technology and ensure that you have access to the most reliable products on the market. Customer satisfaction is at the core of everything we do. We strive to exceed your expectations by providing technical expertise, exceptional customer service, and prompt support at every stage of your journey with us. Our knowledgeable customer service team is always ready to assist you with product enquiries, technical questions, and order processing, ensuring a seamless experience when you choose ESSLAB as your laboratory supplier. more »
Employment Type: Degree Apprenticeship
Salary: £25,000.00
Posted:

Freight Forwarding Logistics Apprentice

Sills Road, Willow Farm Business Park, Castle Donington, Derby, England
EXPEDITORS INTERNATIONAL (UK) LIMITED
of freight forwarding whilst working towards a level 3 qualification. Duties include ensuring timely and accurate movement of freight and information, while providing exceptional customer service. Role Expeditors International are recruiting for 2 apprentices to join their branch in Castle Donington. The successful candidates will learn all aspects of … freight forwarding whilst working towards a level 3 qualification. Duties include ensuring timely and accurate movement of freight and information, while providing exceptional customer service. Major Duties and Responsibilities: Air & Ocean roles: Ensure smooth and timely freight process flow. Ensure accurate and timely data entry into our operational system. … timely. Ensure accurate and timely billing. Ensure delivery of freight and timely clearance when applicable. Interact with our customers in arranging their shipments, meeting customer service standards. Contribute to maintain good relationships and good customer service, with customers and suppliers. Meet compliance at all times to more »
Employment Type: Advanced Apprenticeship
Salary: £14,000.00
Posted:

Information Communications Technician Apprentice

CHURCH BARNS, WARE ROAD, WIDFORD, WARE, England
NFS RESTAURANT TECHNOLOGY LIMITED
Do you love all things tech in the retail or hospitality industry? Would you like to join our team of talented Hardware Service Engineers? We are a global software company providing innovative booking system technology for the hospitality, workplace and venues industries. Role As an EPOS Support Engineer (ICT … set to better serve our clients What we are looking for: Able to drive and have a full UK driving licence Have a great customer service attitude Experience of supporting a diverse range of customers Great communication skills, particularly experience of customer interaction Previous retail or hospitality … Closing Date Monday, 17th June 2024 Start Date Monday, 24th June 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Analytical skills Logical Team working Initiative Qualifications English GCSE or equivalent, grade C/4+ (Essential more »
Employment Type: Advanced Apprenticeship
Salary: £17,000.00
Posted:

JLR Parts Advisor Apprentice - Vertu Land Rover Taunton

Vertu Land Rover Taunton, Priory Way, Taunton, England
VERTU MOTORS PLC
an exciting opportunity for you to drive your career forward. As a Parts Assistant Apprentice you'll be responsible for delivering a first-class customer service experience. Daily tasks include serving trade and retail customers, identifying parts to meet customer requirements, providing technical advice and processing orders. … an ordered stock room and finding parts from stock Raising invoices for parts sold Liaising with other members of staff Working alongside on-site Service Technicians to ensure they have the parts needed to complete their daily work We are looking for an enthusiastic, hardworking individual to join our … embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. Customers may include members of the public, service departments of retailers, and garages. Please note, the Parts Advisor role varies slightly by employer based upon the specific needs within the location. As more »
Employment Type: Intermediate Apprenticeship
Salary: £13,312.00
Posted:
Customer Service
10th Percentile
£22,614
25th Percentile
£25,468
Median
£32,000
75th Percentile
£47,500
90th Percentile
£63,750