1 to 25 of 111 Salesforce Service Cloud Jobs

be part of tomorrow's health today, we want to hear from you. Current Need: McKesson is seeking a CCaaS (Contact Center as a Service) Platform & Innovation Lead to help drive the strategy, implementation, and continuous improvement of our cloud-based contact center platform. This role will be … responsible for assisting the CCaaS roadmap, optimizing omnichannel customer engagement, and ensuring seamless integration with Salesforce Service Cloud to deliver a unified agent and customer experience. The ideal candidate has deep expertise in CCaaS platforms (Genesys Cloud, Five9 or similar), AI-driven automation, WEM/WFM … and CRM integration (Salesforce Service Cloud). They will collaborate with cross-functional teams-including McKesson Technology Teams, contact center business operations including back-office WFM teams, and executive leadership-to enhance contact center operations, drive AI-powered automation, and improve customer satisfaction. Key Responsibilities: Product Strategy More ❯

be part of tomorrow's health today, we want to hear from you. Current Need: McKesson is seeking a CCaaS (Contact Center as a Service) Platform & Innovation Lead to help drive the strategy, implementation, and continuous improvement of our cloud-based contact center platform. This role will be … responsible for assisting the CCaaS roadmap, optimizing omnichannel customer engagement, and ensuring seamless integration with Salesforce Service Cloud to deliver a unified agent and customer experience. The ideal candidate has deep expertise in CCaaS platforms (Genesys Cloud, Five9 or similar), AI-driven automation, WEM/WFM … and CRM integration (Salesforce Service Cloud). They will collaborate with cross-functional teams-including McKesson Technology Teams, contact center business operations including back-office WFM teams, and executive leadership-to enhance contact center operations, drive AI-powered automation, and improve customer satisfaction. Key Responsibilities: Product Strategy More ❯

be part of tomorrow's health today, we want to hear from you. Current Need: McKesson is seeking a CCaaS (Contact Center as a Service) Platform & Innovation Lead to help drive the strategy, implementation, and continuous improvement of our cloud-based contact center platform. This role will be … responsible for assisting the CCaaS roadmap, optimizing omnichannel customer engagement, and ensuring seamless integration with Salesforce Service Cloud to deliver a unified agent and customer experience. The ideal candidate has deep expertise in CCaaS platforms (Genesys Cloud, Five9 or similar), AI-driven automation, WEM/WFM … and CRM integration (Salesforce Service Cloud). They will collaborate with cross-functional teams-including McKesson Technology Teams, contact center business operations including back-office WFM teams, and executive leadership-to enhance contact center operations, drive AI-powered automation, and improve customer satisfaction. Key Responsibilities: Product Strategy More ❯

be part of tomorrow's health today, we want to hear from you. Current Need: McKesson is seeking a CCaaS (Contact Center as a Service) Platform & Innovation Lead to help drive the strategy, implementation, and continuous improvement of our cloud-based contact center platform. This role will be … responsible for assisting the CCaaS roadmap, optimizing omnichannel customer engagement, and ensuring seamless integration with Salesforce Service Cloud to deliver a unified agent and customer experience. The ideal candidate has deep expertise in CCaaS platforms (Genesys Cloud, Five9 or similar), AI-driven automation, WEM/WFM … and CRM integration (Salesforce Service Cloud). They will collaborate with cross-functional teams-including McKesson Technology Teams, contact center business operations including back-office WFM teams, and executive leadership-to enhance contact center operations, drive AI-powered automation, and improve customer satisfaction. Key Responsibilities: Product Strategy More ❯

be part of tomorrow's health today, we want to hear from you. Current Need: McKesson is seeking a CCaaS (Contact Center as a Service) Platform & Innovation Lead to help drive the strategy, implementation, and continuous improvement of our cloud-based contact center platform. This role will be … responsible for assisting the CCaaS roadmap, optimizing omnichannel customer engagement, and ensuring seamless integration with Salesforce Service Cloud to deliver a unified agent and customer experience. The ideal candidate has deep expertise in CCaaS platforms (Genesys Cloud, Five9 or similar), AI-driven automation, WEM/WFM … and CRM integration (Salesforce Service Cloud). They will collaborate with cross-functional teams-including McKesson Technology Teams, contact center business operations including back-office WFM teams, and executive leadership-to enhance contact center operations, drive AI-powered automation, and improve customer satisfaction. Key Responsibilities: Product Strategy More ❯

Job Title: Senior Salesforce Technical Lead Experience Level: 8-10 Years Location: Dublin 4 Ireland ( Remote work with Few Trevel in Month ) For UK based candidate it's remote with few Trevel to Ireland Employment Type: Full-time salary : Open to Discuss Job Summary: We are looking for a … Senior Salesforce Technical Lead with 8-10 years of experience specializing in Salesforce Education Cloud and Service Cloud . The ideal candidate will have a strong technical background in Salesforce development, architecture, and integration, along with leadership capabilities to guide teams and drive AI … powered solutions. Key Responsibilities: Lead the design, development, and implementation of solutions using Salesforce Education Cloud and Service Cloud . Provide technical leadership to Salesforce developers and administrators. Collaborate with business stakeholders to translate requirements into scalable Salesforce solutions. Design and implement AI-driven More ❯

Salesforce CRM tools, Salesforce cloud, DB workbench, Einstein, Architecture, Design, Jira, Salesforce Communities setup, Configuration Data security & sharing, Sale If you post this job on a job board, please do not use company name or salary. Experience level: Mid-senior Experience required: 9 Years Education level … hourly payrate Total position: 1 Relocation assistance: No Visa sponsorship eligibility: No Business Vertical: Life Sciences, Health Care, Energy, Resources and Utilities Job Summary Salesforce CRM tools, Salesforce cloud, DB workbench, Einstein, Architecture, Design, Jira Expertise in Salesforce platform, Sales Cloud, Service Cloud, and Marketing Cloud. Strong understanding of Salesforce best practices and functionality. Experience in working with Field Service lightning Configuration and Implementation. Extensive hands-on experience in area of customization, Roles, Sharing Rules, Apex Coding and Migration tools. Experience on Service Cloud, Sales Cloud, Experience More ❯

this document, please get in touch with at UKI.recruitmentattcs.com or call TCS London Office number 02031552100 with the subject line: Application Support Request. Role: Salesforce Revenue Cloud Technical Architect Job Type: Permanent Location: London, UK (Remote/Hybrid) Number of hours: 40 hours per week full time (standard … Ready to utilize your experience in Salesforce? We have an exciting opportunity for you as a Salesforce Revenue Cloud Technical Architect. Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. … an exciting team where you will be challenged every day. Build strong relationships with a diverse range of stakeholders . The Role As a Salesforce Revenue Cloud Technical Architect you will need to judge the tradeoffs with technology and feasibility and makes choices that fit the constraints of More ❯

Group Product Manager | Household Name | Customer Service Platform✨ 🚘 Role : Group Product Manager Location: Basildon, Essex Hybrid working: 2 days per week in the office Salary: up to £115,000 + bonus 🚘 Leading Automotive business 💸 Innovative commercial financing products 👪 Amazing culture & team Do you have a passion for innovation, disruption … their customer service. 🚘💓 As Group Product Manager you will lead their Customer Servicing team, and will be responsible for their contact centre as a service, salesforce service cloud and customer service platform (including telephony systems). They have sign off to utilise AI and this … Product looks like! 👪 🔎 So, who are they looking for?.... Proven expereince in a Product Leadership position & managing a team of Product Managers Customer Service Operations Experience: 5+ years of experience working in customer service operations, with a strong understanding of contact centre workflows, agent tools, and customer More ❯

You will need to login before you can apply for a job. About the role As a Salesforce Developer you'll sit within the Engineering 'chapter' alongside other Developers, Administrators and Software/QA Engineers. Tesco Mobile supports customers using a central CareHub platform, built on Salesforce. The CareHub … platform utilises Service Cloud and a custom implementation to deliver functionality that allows colleagues in store and our telephone support operations team to serve existing customers as part of the I Love 'tribe'. The CareHub 'squad' is comprised of Salesforce Administrators and Developers as well as … other agile resources such as a Product Owner, BA, QA and others. As a Salesforce Developer, you will be responsible for designing, coding, and implementing customized solutions within the Salesforce platform. Your expertise will contribute to the success of our organization by enhancing our Salesforce instance, particularly More ❯

proficient, open to innovation, and skilled in leveraging AI for efficiency and growth. We are seeking a Business Analysis Manager with extensive expertise in Salesforce technologies and Partner Relationship Management (PRM) to lead the design, implementation, and optimization of our global partner ecosystem. The ideal candidate will have a … proven track record of managing complex partner programs, including recruitment, onboarding, registration, support, self-ordering, billing, and marketing. This role will leverage Salesforce Sales Cloud, CPQ, and Experience Cloud to deliver scalable and innovative solutions for our global partner network. Key Responsibilities: Strategic Leadership: Act as the … primary functional lead for PRM initiatives, driving the design and implementation of Salesforce Experience Cloud portals tailored for global partner ecosystems. Define and document the architecture for PRM portals, including user roles, permissions, sharing rules, and data visibility. Ensure alignment with industry best practices and Salesforce platform More ❯

Senior Salesforce Architect Jackson, MS Salary: $150k-160k This role is remote with travel. Must be willing to travel once or twice a month to Jackson, MS. The Salesforce Architect will serve as the technical expert in Salesforce, leading the design, architecture, and implementation of Salesforce solutions. This role requires a deep understanding of Salesforce's capabilities, a strong technical background, and the ability to work cross-functionally with business stakeholders, developers, and external partners to drive successful projects. Qualifications: Education: Bachelor's degree in computer science, Information Technology, or a related field. Experience … z2bz0 years of experience in Salesforce, with a focus on architecture and solution design; strong knowledge of Sales Cloud, Service Cloud, and Marketing Cloud is preferred. Certifications: Candidates with Salesforce Certified Architect, Salesforce Certified Platform Developer, or other relevant certifications will be prioritized More ❯

Salesforce Financial Services Cloud Architect Our client is seeking a Salesforce Financial Services Cloud Architect who will be responsible for engineering, architecting, and delivering exceptional solutions for their customers. In this role, you will produce enterprise-standard implementations that showcase the platform's full capabilities and … lead delivery teams to deliver high-quality Salesforce solutions. Qualifications Strong communication, people, and management abilities to bring out the best in team members Minimum 10 years of experience developing Salesforce customizations (Apex/VF), integrations, and implementing data migrations Minimum 6 years of experience creating technical architecture … for complex Salesforce implementations Financial Services or Insurance domain experience preferred Bachelor's degree or equivalent (minimum 16 years) work experience Experience collaborating with medium to large consulting firms on cloud computing solutions (storage, SaaS, multi-tenant computing, large-scale environments) Familiarity with multiple implementation standards and Agile More ❯

Salesforce Developer - Mid Cinteot is seeking a Salesforce Developer to join our team of qualified, diverse individuals. This position will be located in Herndon, VA. The qualified applicant will become part of Cinteot's Department of State (DOS) Consular Systems Modernization (CSM) Program, for the Bureau of Consular … framework in order to better support the services provided to CA's customers. Roles and Responsibilities: Design and provide solution recommendations and roadmaps for service modernizations using Salesforce Platform, both out-of-box capabilities and customized solutions. Work closely with Delivery Managers, Solution Architects, and directly with customers … to architect Salesforce solutions to meet business requirements. Use your technical proficiency with the Salesforce platform to design and develop business functionalities using inbuilt CRM/CX technologies and functionalities. Map Salesforce capabilities, features and best practices against business and technical requirements by performing fit-gap analysis More ❯

Salesforce Consultant | Hybrid/Remote | Permanent | No Sponsor VISA | £55k - £75k Job Description: Are you a skilled Salesforce Consultant looking for a new challenge? Our client is offering a fantastic opportunity to work in a hybrid role, combining remote work with occasional on-site visits. You will play … a key role in optimizing business processes and implementing high-quality Salesforce solutions. Responsibilities: Collaborate with clients to understand their business needs and translate them into Salesforce solutions. Design, configure, and implement Salesforce applications, including Sales Cloud, Service Cloud, and Experience Cloud. Conduct workshops … user adoption and satisfaction. Manage the project lifecycle, from scoping and development to testing, deployment, and aftercare. Provide ongoing support and enhancements to existing Salesforce implementations. Requirements: Must Be UK Citizen - No Sponsor VISA Travel to London once a week Proven experience as a Salesforce Consultant with a More ❯

You will need to login before you can apply for a job. Sector: Customer Services, Technology Role: Executive Contract Type: Permanent Hours: Full Time Cloud Account Executive - Service Cloud We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. … believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Service Cloud (SC) is a cloud-based customer service application built on the Salesforce platform. SC enables businesses to improve customer … service efficiency across channels by creating a single view of a customer's activity and using tools for field service, web chat, CTI, and social customer service. We are seeking talented individuals with exceptional energy, leadership, and initiative to drive awareness for one of the fastest-growing applications. More ❯

We are seeking an experienced and highly skilled Senior Salesforce Administrator to join my clients growing team within the FinTech industry . In this critical role, you will be responsible for overseeing and optimizing our Salesforce environment, working closely with business leaders and IT teams to drive efficiency … and innovation. You will play a pivotal role in enhancing and maintaining our Salesforce platform, including the integration of AWS cloud solutions and Lightning Web Components, while ensuring compliance and data security within a financial technology setting. Key Responsibilities: Salesforce Administration : Lead the day-to-day management … and configuration of Salesforce (Sales Cloud, Service Cloud, and Marketing Cloud) to ensure it meets business requirements and technical best practices. Lightning Web Components (LWC) : Develop and maintain custom Lightning Web Components to enhance the user experience and integrate new functionalities across the Salesforce More ❯

over the world. The role will require the candidate to be responsible for: Leading workshops across business requirements, process mapping and use cases for Salesforce Sales Cloud & Service Cloud implementations in a client facing role Managing project timelines, project documentation and hitting required deadlines, ensuring the … workflow documentation Be responsible for working directly with solution architects and developers to ensure the solution meets the business needs Managing and upskilling junior Salesforce internal resources Able to engage and impress at client Director and Exec level stakeholders both on the business side and technical side. A Salesforce Functional Consultant will possess a blend of the following skills. Requirements Functional Requirements Experience as a business analyst/Salesforce functional consultant Experience across systems audits, requirements gathering and process mapping Creating functional and technical design documentation Creating end user acceptance testing scripts and supporting UAT process Creation More ❯

We are seeking an experienced Salesforce Consultant to join our small, dynamic team in London. In this role, you will leverage your Salesforce expertise to deliver tailored solutions that align with our clients' business needs. This is a fantastic opportunity to work with leading organisations across diverse industries … analysis, and the delivery of solutions, you will play an important role in the development of products and services. Whatever your specialisations are within Salesforce, you'll always find yourself in a team of colleagues who enjoy working with you. The most important tasks Work closely with clients to … understand their business processes, requirements, and challenges. Design and implement Salesforce solutions, including configuration. Assist with workshops and conduct training sessions for stakeholders, ensuring they maximise the benefits of Salesforce. Collaborate with internal teams to deliver end-to-end project implementations. Provide ongoing support, maintenance, and enhancements for existing More ❯

the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we … platform for change and in companies doing well and doing good - you've come to the right place. Named Account Executive - Transport & Logistics, UKI Salesforce is at the heart of digital transformation in the Transport & Logistics industry-helping leading organisations modernise operations, improve service delivery, and build more … resilient, customer-centric supply chains. As the sector faces growing demands to be agile, connected, and data-driven, Salesforce empowers companies to unlock real-time insights, streamline field and fleet operations, and deliver seamless customer experiences across every touchpoint. As a Named Account Executive in our high-performing Transport More ❯

Salesforce Developer Remote-first/Yorkshire £50,000 - £60,000 + Bonus, 35-hour working week and great benefits This multi-site and rapidly growing company are looking to add an experienced Salesforce Developer to their established dev team. Preferably, you will be based in Yorkshire, but they … can consider candidates further-afield in the UK. The role will be predominantly based from home. They need a skilled Salesforce Developer with a strong focus on Salesforce Service Cloud to support and enhance their Salesforce environment. Experience of integrations with external systems like Azure … AWS, and MuleSoft is essential for this role. You will design, document, build, and maintain innovative Salesforce solutions that will streamline operations, boost productivity, and improve client service. Your core responsibilities will be Salesforce Development, Document Management & Integration, Custom Development and Testing & Collaboration. Package 35-hour work week More ❯

of time worked in the office is agreed with your manager. About the role: We're excited to announce an opportunity for a Senior Salesforce Developer to join our dynamic team! In this role, you'll be instrumental in building and enhancing our Salesforce platform, tackling innovative projects … and solving complex challenges that drive our business forward. If you're passionate about Salesforce development and eager to expand your skills, we'd love to hear from you! You will craft, code, and implement customised solutions within the Salesforce platform, leading in the design, development, support, maintenance … team of developers to achieve key transformation and business performance goals. What we need from you: Extensive hands-on experience and deep expertise with Salesforce CPQ. Strong understanding of Salesforce architecture and design best practices. Proactive and innovative approach with a deep understanding of the Salesforce platform. More ❯

and as part of the group/project. We have a strong internal team supporting and developing solutions across multiple mission critical platforms including Salesforce (Service and Sales). This hands-on role, of Salesforce Developer, is first and foremost about delivering system changes and improvements but … additionally looks for your experience to help us leverage value from our Salesforce investment. What You Will Do You will be helping us maintain and grow our Salesforce platform, used by our internal sales & service agents, our customers through our mobile app and online account, as well … as prospective customers looking to join us. We use a variety of Salesforce services, including Sales Cloud, Service Cloud, Experience Cloud, Omnistudio & Mobile Publisher. As part of the role, you will: Work as part of a team of Salesforce admins/developers delivering Salesforce More ❯

With our proven success, it is necessary to expand our team to ensure the services we offer continue to make a difference within our Salesforce environment. We have an opportunity within our Technology team to join them as a Salesforce Developer. You will be involved in the development … and customisation of Salesforce including extensions, configurations, and integrations. Hands on experience must include work on LWC, AURA, APEX, APIs, Sharing Settings, DevOps deployments in Salesforce, Salesforce Flows and Triggers. This is a full-time, permanent position, that will be based at our TDS office in Hemel … will follow our hybrid working policy of a minimum of 2 days a week in the office. Some of the key responsibilities include: Build Salesforce applications using LWC, AURA, APEX, API, Sharing Settings, DevOps deployments in Salesforce, Salesforce Flows, and Triggers. Leverage the full capabilities of the More ❯

Director/Vice President of Sales - Salesforce Practice Location: Washington, DC/Maryland/Virginia (DMV Region) Description: HigherEchelon Inc., is seeking a highly motivated and experienced individual to drive growth efforts in the HESFP Salesforce Practice. The successful candidate will be responsible for helping to grow HigherEchelon … s federal and state/local Salesforce portfolio by leading business development, capture, and solutioning efforts. To be successful, the candidate will own the pursuit of major opportunities, and coach the team on smaller opportunities. Under this person's guidance, HESFP will create compelling and compliant technical solutions for … will mentor their subordinates on improving this skill throughout the practice. The successful candidate will have a history of leading, composing, and winning technical Salesforce-centric proposal efforts for formal government evaluation, demonstrated leadership experience, the ability to perform well under pressure, possess a can-do attitude and be More ❯