First Line Support Analyst
UK
The median First Line Support Analyst daily rate in the UK is £163 according to job vacancies posted during the 6 months to 1 June 2024.
The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 1 Jun 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 547 | 633 | 755 |
| Rank change year-on-year | +86 | +122 | -102 |
| Contract jobs requiring a 1st Line Support Analyst | 28 | 49 | 83 |
| As % of all contract jobs advertised in the UK | 0.065% | 0.087% | 0.095% |
| As % of the Job Titles category | 0.070% | 0.092% | 0.099% |
| Number of daily rates quoted | 21 | 32 | 55 |
| 10th Percentile | £125 | £135 | £118 |
| 25th Percentile | £150 | £150 | £148 |
| Median daily rate (50th Percentile) | £163 | £190 | £175 |
| Median % change year-on-year | -14.47% | +8.57% | +37.25% |
| 75th Percentile | £175 | £250 | £231 |
| 90th Percentile | - | £259 | £320 |
| UK excluding London median daily rate | £163 | £220 | £173 |
| % change year-on-year | -26.14% | +27.54% | +43.75% |
| Number of hourly rates quoted | 3 | 5 | 12 |
| 10th Percentile | £13.49 | £15.98 | £11.23 |
| 25th Percentile | £13.73 | - | £12.21 |
| Median hourly rate | £15.17 | £20.44 | £17.00 |
| Median % change year-on-year | -25.78% | +20.24% | +13.33% |
| 75th Percentile | £16.18 | £22.63 | £20.19 |
| 90th Percentile | £16.79 | £25.85 | £20.75 |
| UK excluding London median hourly rate | £15.17 | £20.00 | £17.00 |
| % change year-on-year | -24.15% | +17.65% | +13.33% |
All Contract IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the UK with a recognized job title | 39,969 | 53,015 | 83,520 |
| % of contract IT jobs with a recognized job title | 92.83% | 94.58% | 95.35% |
| Number of daily rates quoted | 25,870 | 37,031 | 58,844 |
| 10th Percentile | £280 | £313 | £315 |
| 25th Percentile | £409 | £425 | £425 |
| Median daily rate (50th Percentile) | £525 | £540 | £525 |
| Median % change year-on-year | -2.78% | +2.86% | +7.69% |
| 75th Percentile | £638 | £650 | £638 |
| 90th Percentile | £750 | £750 | £738 |
| UK excluding London median daily rate | £488 | £500 | £475 |
| % change year-on-year | -2.50% | +5.26% | +10.21% |
| Number of hourly rates quoted | 2,841 | 1,476 | 1,963 |
| 10th Percentile | £12.86 | £14.25 | £12.50 |
| 25th Percentile | £16.30 | £19.06 | £15.90 |
| Median hourly rate | £37.50 | £45.00 | £24.50 |
| Median % change year-on-year | -16.67% | +83.67% | +12.28% |
| 75th Percentile | £61.60 | £65.75 | £49.33 |
| 90th Percentile | £73.75 | £76.13 | £65.00 |
| UK excluding London median hourly rate | £40.00 | £42.50 | £20.00 |
| % change year-on-year | -5.88% | +112.50% | +5.26% |
1st Line Support Analyst
Job Vacancy Trend
Job postings that featured 1st Line Support Analyst in the job title as a proportion of all IT jobs advertised.
1st Line Support Analyst
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing 1st Line Support Analyst.
1st Line Support Analyst
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing 1st Line Support Analyst.
1st Line Support Analyst
Top 12 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support Analyst within the UK over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| UK excluding London | +22 | 22 | £163 | -26.14% | 11 |
| England | +59 | 16 | £150 | -11.11% | 8 |
| Scotland | +42 | 11 | £175 | -30.00% | 3 |
| Work from Home | +99 | 7 | £150 | -40.00% | 2 |
| London | +89 | 6 | £160 | - | 1 |
| South East | +11 | 4 | £165 | +17.86% | 1 |
| Midlands | +23 | 3 | £150 | -24.05% | 3 |
| West Midlands | +14 | 3 | £150 | -24.05% | 2 |
| North of England | +6 | 3 | £130 | -48.00% | 1 |
| Yorkshire | +7 | 2 | £130 | -13.48% | |
| North West | +15 | 1 | - | - | 1 |
| Wales | - | 1 | - | - |
1st Line Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 1 June 2024, 1st Line Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring 1st Line Support Analyst in the job title.
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1st Line Support Analyst Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: