ServiceNow Contracts

ServiceNow
UK

The table below provides summary statistics for contract job vacancies with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 1 June 2024 with a comparison to the same period in the previous 2 years.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 82 101 144
Rank change year-on-year +19 +43 +40
Contract jobs citing ServiceNow 1,107 1,356 1,654
As % of all contract jobs advertised in the UK 2.57% 2.42% 1.89%
As % of the Vendors category 6.06% 5.57% 4.68%
Number of daily rates quoted 624 910 1,097
10th Percentile £181 £190 £192
25th Percentile £322 £350 £363
Median daily rate (50th Percentile) £500 £500 £502
Median % change year-on-year - -0.40% +5.68%
75th Percentile £588 £600 £606
90th Percentile £681 £700 £688
UK excluding London median daily rate £450 £450 £450
Number of hourly rates quoted 114 50 56
10th Percentile £14.26 £15.25 £13.13
25th Percentile £16.00 £15.86 £15.25
Median hourly rate £16.30 £25.98 £15.50
Median % change year-on-year -37.25% +67.58% +3.33%
75th Percentile £21.37 £39.60 £20.19
90th Percentile £25.00 £48.15 £51.13
UK excluding London median hourly rate £16.30 £22.23 £15.50
% change year-on-year -26.66% +43.39% +3.33%

All Vendors
UK

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services.

Contract vacancies with a requirement for knowledge or experience of vendor products and services 18,277 24,339 35,329
As % of all contract IT jobs advertised in the UK 42.45% 43.42% 40.33%
Number of daily rates quoted 11,373 16,241 23,612
10th Percentile £263 £265 £300
25th Percentile £405 £413 £413
Median daily rate (50th Percentile) £514 £525 £525
Median % change year-on-year -2.10% - +9.38%
75th Percentile £625 £638 £638
90th Percentile £738 £738 £725
UK excluding London median daily rate £500 £500 £475
% change year-on-year - +5.26% +8.57%
Number of hourly rates quoted 1,141 647 855
10th Percentile £12.13 £15.00 £12.25
25th Percentile £14.48 £18.97 £15.25
Median hourly rate £22.50 £42.50 £21.50
Median % change year-on-year -47.06% +97.67% +4.88%
75th Percentile £57.50 £65.00 £47.98
90th Percentile £70.00 £75.00 £63.90
UK excluding London median hourly rate £21.46 £37.50 £19.50
% change year-on-year -42.77% +92.31% +8.33%

ServiceNow
Job Vacancy Trend

Job postings citing ServiceNow as a proportion of all IT jobs advertised.

Job vacancy trend for ServiceNow in the UK

ServiceNow
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing ServiceNow.

Daily rate trend for ServiceNow in the UK

ServiceNow
Daily Rate Histogram

Daily rate distribution for jobs citing ServiceNow over the 6 months to 1 June 2024.

Daily rate histogram for ServiceNow in the UK

ServiceNow
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing ServiceNow.

Hourly rate trend for ServiceNow in the UK

ServiceNow
Hourly Rate Histogram

Hourly rate distribution of jobs citing ServiceNow over the 6 months to 1 June 2024.

Hourly rate histogram for ServiceNow in the UK

ServiceNow
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the UK over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +18 943 £500 - 251
UK excluding London +18 499 £450 - 177
London +23 465 £500 - 80
Work from Home +25 405 £525 - 160
North of England +17 180 £488 +5.69% 47
South East +25 122 £323 -28.33% 39
Yorkshire +36 97 £525 +58.49% 16
North West -11 80 £230 -51.58% 29
Midlands +2 63 £413 -21.43% 40
East of England +13 62 £575 +186.78% 24
Scotland +25 47 £281 -33.88% 8
West Midlands -4 47 £450 -14.29% 29
South West -28 28 £500 +3.41% 11
East Midlands +6 16 £275 -46.34% 11
North East +5 3 £475 -15.18% 2
Northern Ireland -8 1 £145 -64.85% 8

ServiceNow
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (2.89%) Confluence
2 20 (1.81%) Microsoft Exchange
3 19 (1.72%) SharePoint
4 15 (1.36%) Skype for Business
5 10 (0.90%) CMS
6 4 (0.36%) Oracle Self-Service HR
7 3 (0.27%) Appian
7 3 (0.27%) Drupal
8 2 (0.18%) nginx
8 2 (0.18%) Oracle Workflow
9 1 (0.090%) Blackberry Enterprise Server
Applications
1 87 (7.86%) Microsoft Office
2 51 (4.61%) Microsoft Excel
3 36 (3.25%) MS Visio
4 26 (2.35%) Microsoft PowerPoint
5 4 (0.36%) Microsoft Project
6 3 (0.27%) Adobe Creative Suite
7 2 (0.18%) AutoCAD
7 2 (0.18%) Spreadsheet
8 1 (0.090%) Chatbot
Business Applications
1 11 (0.99%) SAP S/4HANA
2 9 (0.81%) NetSuite
3 8 (0.72%) Sparx Enterprise Architect
4 7 (0.63%) Aladdin
4 7 (0.63%) SimCorp Dimension
5 6 (0.54%) NEC Housing
5 6 (0.54%) Remedy ITSM
6 3 (0.27%) Maximo
7 2 (0.18%) ION MarketView
8 1 (0.090%) Dynamics CRM
8 1 (0.090%) SAP GRC
8 1 (0.090%) Unit4 Business World
Cloud Services
1 157 (14.18%) Microsoft 365
2 130 (11.74%) Azure
3 93 (8.40%) AWS
4 62 (5.60%) Power Platform
5 46 (4.16%) GCP
6 33 (2.98%) SaaS
7 30 (2.71%) GitHub
8 24 (2.17%) Entra ID
9 20 (1.81%) Taleo
10 17 (1.54%) Azure DevOps
11 14 (1.26%) PaaS
11 14 (1.26%) SuccessFactors
12 12 (1.08%) Cloud Computing
13 8 (0.72%) IaaS
14 7 (0.63%) OneDrive
15 6 (0.54%) Snowflake
16 5 (0.45%) Nutanix
16 5 (0.45%) PowerApps
16 5 (0.45%) Rubrik
16 5 (0.45%) WhatsApp
Communications & Networking
1 45 (4.07%) Wi-Fi
2 32 (2.89%) Firewall
3 31 (2.80%) VPN
4 21 (1.90%) LAN
5 18 (1.63%) DNS
6 15 (1.36%) Skype
7 12 (1.08%) WAN
8 11 (0.99%) SSL
9 10 (0.90%) TCP/IP
9 10 (0.90%) Wireless
10 9 (0.81%) DHCP
11 8 (0.72%) SAN
11 8 (0.72%) VoIP
12 6 (0.54%) Cisco IOS
12 6 (0.54%) VLAN
13 5 (0.45%) Kerberos
13 5 (0.45%) NAS
13 5 (0.45%) SSH
14 4 (0.36%) Network Security
14 4 (0.36%) Remote Desktop
Database & Business Intelligence
1 58 (5.24%) Power BI
2 53 (4.79%) SQL Server
3 41 (3.70%) MySQL
4 30 (2.71%) Oracle Reports
5 18 (1.63%) Relational Database
5 18 (1.63%) Tableau
6 15 (1.36%) Qlik Sense
7 13 (1.17%) PostgreSQL
8 10 (0.90%) Metadata
9 9 (0.81%) SQL Server Integration Services
10 8 (0.72%) Data Vault
10 8 (0.72%) NoSQL
10 8 (0.72%) Pentaho
10 8 (0.72%) QlikView
11 7 (0.63%) Crystal Reports
12 6 (0.54%) Big Data
12 6 (0.54%) Data Lake
13 5 (0.45%) Data Mining
13 5 (0.45%) DB2
13 5 (0.45%) RDBMS
Development Applications
1 72 (6.50%) JIRA
2 12 (1.08%) Git
2 12 (1.08%) Jenkins
3 8 (0.72%) GitLab
4 5 (0.45%) Artifactory
4 5 (0.45%) Selenium
4 5 (0.45%) TeamCity
5 3 (0.27%) Sonatype Nexus
5 3 (0.27%) Subversion
6 1 (0.090%) Bitbucket
6 1 (0.090%) Cucumber
6 1 (0.090%) Postman
6 1 (0.090%) SoapUI
6 1 (0.090%) TestRail
6 1 (0.090%) Visual Studio
6 1 (0.090%) Zephyr
General
1 292 (26.38%) Social Skills
2 239 (21.59%) Finance
3 105 (9.49%) Public Sector
4 85 (7.68%) Banking
5 70 (6.32%) Analytical Skills
6 44 (3.97%) Telecoms
7 39 (3.52%) Retail
8 29 (2.62%) Financial Institution
9 21 (1.90%) Documentation Skills
10 20 (1.81%) Organisational Skills
11 19 (1.72%) Presentation Skills
12 16 (1.45%) Legal
12 16 (1.45%) Manufacturing
13 15 (1.36%) Front Office
14 13 (1.17%) Marketing
15 11 (0.99%) Pharmaceutical
16 9 (0.81%) Electronics
16 9 (0.81%) Inclusion and Diversity
17 8 (0.72%) Influencing Skills
17 8 (0.72%) Publishing
Job Titles
1 210 (18.97%) Analyst
2 180 (16.26%) Developer
3 146 (13.19%) ServiceNow Developer
4 145 (13.10%) Architect
5 102 (9.21%) Service Analyst
6 86 (7.77%) Consultant
7 80 (7.23%) Service Desk Analyst
8 74 (6.68%) ServiceNow Architect
9 61 (5.51%) Senior
10 55 (4.97%) Support Engineer
11 48 (4.34%) ServiceNow Consultant
11 48 (4.34%) ServiceNow Manager
12 39 (3.52%) Business Analyst
12 39 (3.52%) IT Support
13 38 (3.43%) Project Manager
14 35 (3.16%) Lead
14 35 (3.16%) Support Analyst
15 30 (2.71%) Solutions Architect
16 28 (2.53%) Desktop Support
17 27 (2.44%) IT Engineer
Libraries, Frameworks & Software Standards
1 90 (8.13%) HTML
2 79 (7.14%) SailPoint
3 70 (6.32%) Web Services
4 58 (5.24%) LDAP
5 56 (5.06%) XML
6 55 (4.97%) SOAP
7 46 (4.16%) CSS
8 40 (3.61%) AngularJS
8 40 (3.61%) JSP
8 40 (3.61%) Servlets
8 40 (3.61%) SPML
9 26 (2.35%) JDBC
10 19 (1.72%) REST
11 13 (1.17%) JSON
12 12 (1.08%) Node.js
13 10 (0.90%) XMPP
14 9 (0.81%) Ajax
14 9 (0.81%) SAML
15 8 (0.72%) ActiveMQ
15 8 (0.72%) Kafka
Miscellaneous
1 99 (8.94%) CMDB
2 65 (5.87%) Onboarding
3 42 (3.79%) Management Information System
4 22 (1.99%) iPhone
5 19 (1.72%) Data Centre
6 17 (1.54%) Hedge funds
7 15 (1.36%) Video Conferencing
8 14 (1.26%) Mainframe
9 12 (1.08%) Analytical Mindset
9 12 (1.08%) BYOD
9 12 (1.08%) Clustering
9 12 (1.08%) Product Ownership
10 11 (0.99%) Self-Motivation
11 10 (0.90%) Replication
12 9 (0.81%) Cloud Native
12 9 (0.81%) Operational Technology
13 8 (0.72%) Reference Data
14 7 (0.63%) Data Protection Act
14 7 (0.63%) Greenfield Project
14 7 (0.63%) Linux Command Line
Operating Systems
1 185 (16.71%) Windows
2 90 (8.13%) Windows 10
3 49 (4.43%) Linux
4 32 (2.89%) Windows Server
5 29 (2.62%) Apple iOS
6 18 (1.63%) Mac OS
6 18 (1.63%) Windows 7
7 15 (1.36%) Unix
8 13 (1.17%) Android
9 7 (0.63%) Red Hat Enterprise Linux
9 7 (0.63%) Windows Server 2016
10 5 (0.45%) Oracle Linux
10 5 (0.45%) Solaris
11 3 (0.27%) Windows Server 2012
12 2 (0.18%) Mac OS X
12 2 (0.18%) Windows Server 2019
13 1 (0.090%) CentOS
13 1 (0.090%) Windows Server 2008
Processes & Methodologies
1 379 (34.24%) ITIL
2 276 (24.93%) ITSM
3 194 (17.52%) Customer Service
4 188 (16.98%) Service Management
5 156 (14.09%) Agile
6 139 (12.56%) Problem-Solving
7 136 (12.29%) Change Management
8 112 (10.12%) Service Delivery
9 106 (9.58%) Incident Management
10 87 (7.86%) Asset Management
11 75 (6.78%) DevOps
12 69 (6.23%) Migration
13 59 (5.33%) Problem Management
14 58 (5.24%) Configuration Management
15 57 (5.15%) Business Intelligence
15 57 (5.15%) Scrum
16 56 (5.06%) Roadmaps
17 53 (4.79%) Stakeholder Management
18 51 (4.61%) Computer Science
19 48 (4.34%) Continuous Improvement
Programming Languages
1 101 (9.12%) SQL
2 97 (8.76%) JavaScript
3 51 (4.61%) Java
4 45 (4.07%) PowerShell
5 37 (3.34%) Python
6 13 (1.17%) T-SQL
7 8 (0.72%) Perl
8 7 (0.63%) PL/SQL
9 6 (0.54%) Bash
10 4 (0.36%) C#
10 4 (0.36%) Go
11 3 (0.27%) ABAP
12 2 (0.18%) C++
12 2 (0.18%) VB.NET
12 2 (0.18%) VBA
13 1 (0.090%) Bicep
13 1 (0.090%) Groovy
13 1 (0.090%) R
13 1 (0.090%) TypeScript
13 1 (0.090%) XPath
Qualifications
1 135 (12.20%) Security Cleared
2 108 (9.76%) SC Cleared
3 95 (8.58%) Degree
4 53 (4.79%) Microsoft Certification
5 41 (3.70%) A+ Certification
5 41 (3.70%) MCSA
6 35 (3.16%) Computer Science Degree
7 22 (1.99%) BPSS Clearance
8 15 (1.36%) ITIL Certification
9 10 (0.90%) MCSE
9 10 (0.90%) PMI Certification
9 10 (0.90%) PMP
10 9 (0.81%) CCNA
10 9 (0.81%) Cisco Certification
11 8 (0.72%) DV Cleared
11 8 (0.72%) Master's Degree
12 5 (0.45%) MCP
13 4 (0.36%) AWS Certification
13 4 (0.36%) CISSP
14 3 (0.27%) Azure Certification
Quality Assurance & Compliance
1 93 (8.40%) SLA
2 40 (3.61%) QA
3 15 (1.36%) Data Quality
4 13 (1.17%) GDPR
4 13 (1.17%) ISO/IEC 27001
5 12 (1.08%) GRC
6 11 (0.99%) Accessibility
7 6 (0.54%) ISO/IEC 20000
7 6 (0.54%) NIST
7 6 (0.54%) Sarbanes-Oxley
8 5 (0.45%) Cyber Essentials
9 4 (0.36%) PMO
10 2 (0.18%) COBIT
10 2 (0.18%) Cyber Essentials PLUS
10 2 (0.18%) Disclosure Scotland
10 2 (0.18%) HIPAA
10 2 (0.18%) ISO 9001
10 2 (0.18%) PCI DSS
11 1 (0.090%) GxP
11 1 (0.090%) WCAG
System Software
1 195 (17.62%) Active Directory
2 41 (3.70%) IAG
3 38 (3.43%) ACF2
3 38 (3.43%) RACF
4 19 (1.72%) VMware Infrastructure
5 7 (0.63%) Docker
6 6 (0.54%) Virtual Desktop
7 5 (0.45%) Veritas Cluster Server
8 4 (0.36%) Firmware
9 3 (0.27%) XenApp
9 3 (0.27%) XenDesktop
10 1 (0.090%) Virtual Machines
Systems Management
1 32 (2.89%) SCCM
2 30 (2.71%) Ansible
3 25 (2.26%) Microsoft Intune
4 24 (2.17%) Single Sign-On
5 17 (1.54%) Terraform
6 15 (1.36%) Jamf Pro
7 11 (0.99%) Kubernetes
8 8 (0.72%) AirWatch
8 8 (0.72%) Tivoli
9 6 (0.54%) Nagios
10 5 (0.45%) EMC NetWorker
10 5 (0.45%) Netcool
10 5 (0.45%) Systems Management Server (SMS)
10 5 (0.45%) Tivoli Storage Manager
11 4 (0.36%) Rancher
11 4 (0.36%) SCOM
11 4 (0.36%) ZABBIX
12 3 (0.27%) IBM BigFix
12 3 (0.27%) RSA Archer
12 3 (0.27%) SolarWinds Orion
Vendors
1 207 (18.70%) Microsoft
2 74 (6.68%) Citrix
3 59 (5.33%) Oracle
4 50 (4.52%) CyberArk
5 35 (3.16%) SAP
6 34 (3.07%) BeyondTrust
7 33 (2.98%) Sybase
8 32 (2.89%) Apple
9 28 (2.53%) Cisco
9 28 (2.53%) VMware
10 27 (2.44%) HP
11 20 (1.81%) Snow
12 19 (1.72%) Salesforce
13 18 (1.63%) IBM
14 16 (1.45%) Dell
15 12 (1.08%) Remedy
16 8 (0.72%) Informatica
16 8 (0.72%) Solace
16 8 (0.72%) Sparx
16 8 (0.72%) Splunk