Customer Requirements Contracts

Customer Requirements
UK

The following table provides summary statistics for contract job vacancies with a requirement for Customer Requirements skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Requirements over the 6 months to 9 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
9 Jun 2024
Same period 2023 Same period 2022
Rank 228 191 361
Rank change year-on-year -37 +170 -52
Contract jobs citing Customer Requirements 466 781 652
As % of all contract jobs advertised in the UK 1.08% 1.41% 0.74%
As % of the Processes & Methodologies category 1.26% 1.57% 0.82%
Number of daily rates quoted 205 327 374
10th Percentile £205 £213 £265
25th Percentile £413 £400 £405
Median daily rate (50th Percentile) £525 £500 £500
Median % change year-on-year +5.00% - +13.64%
75th Percentile £630 £588 £638
90th Percentile £688 £650 £738
UK excluding London median daily rate £525 £475 £450
% change year-on-year +10.53% +5.56% +7.02%
Number of hourly rates quoted 95 252 56
10th Percentile £17.83 - £12.63
25th Percentile £25.50 £9.80 £16.07
Median hourly rate £47.83 £10.63 £46.32
Median % change year-on-year +349.95% -77.05% -7.36%
75th Percentile £65.00 £13.50 £57.53
90th Percentile £65.45 £63.21 £65.54
UK excluding London median hourly rate £62.50 £9.80 £47.50
% change year-on-year +537.76% -79.37% -5.00%

All Process and Methodology Skills
UK

Customer Requirements is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 36,914 49,809 79,437
As % of all contract IT jobs advertised in the UK 85.21% 89.64% 90.63%
Number of daily rates quoted 23,592 34,469 55,846
10th Percentile £300 £325 £350
25th Percentile £413 £438 £435
Median daily rate (50th Percentile) £525 £550 £538
Median % change year-on-year -4.55% +2.33% +7.50%
75th Percentile £638 £650 £649
90th Percentile £750 £750 £743
UK excluding London median daily rate £500 £500 £490
% change year-on-year - +2.04% +8.89%
Number of hourly rates quoted 2,564 1,687 1,868
10th Percentile £12.75 £10.70 £12.50
25th Percentile £16.00 £15.75 £15.75
Median hourly rate £36.50 £35.80 £25.68
Median % change year-on-year +1.96% +39.41% +11.65%
75th Percentile £61.25 £65.00 £50.00
90th Percentile £72.50 £75.00 £65.00
UK excluding London median hourly rate £38.12 £35.00 £20.51
% change year-on-year +8.91% +70.69% -2.36%

Customer Requirements
Job Vacancy Trend

Job postings citing Customer Requirements as a proportion of all IT jobs advertised.

Job vacancy trend for Customer Requirements in the UK

Customer Requirements
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Customer Requirements.

Daily rate trend for Customer Requirements in the UK

Customer Requirements
Daily Rate Histogram

Daily rate distribution for jobs citing Customer Requirements over the 6 months to 9 June 2024.

Daily rate histogram for Customer Requirements in the UK

Customer Requirements
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Customer Requirements.

Hourly rate trend for Customer Requirements in the UK

Customer Requirements
Hourly Rate Histogram

Hourly rate distribution of jobs citing Customer Requirements over the 6 months to 9 June 2024.

Hourly rate histogram for Customer Requirements in the UK

Customer Requirements
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Requirements within the UK over the 6 months to 9 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -16 411 £525 +5.00% 626
UK excluding London -18 324 £525 +10.53% 561
Work from Home +19 137 £483 -3.35% 224
South East +35 133 £495 +21.47% 143
London +44 94 £525 - 85
South West -37 59 £600 - 73
Midlands +23 47 £595 +19.00% 124
East of England -7 42 - - 71
North of England -21 36 £475 -5.00% 113
West Midlands +2 27 £672 +34.40% 75
East Midlands +24 20 £173 -51.75% 49
North West +5 20 £525 +2.44% 61
Yorkshire -30 14 £475 -2.56% 39
Scotland +11 9 £281 -45.91% 47
Northern Ireland +4 4 £167 - 12
North East +13 2 £263 - 15
Wales 0 2 £123 -77.21% 10

Customer Requirements
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (1.07%) Adobe Experience Manager
1 5 (1.07%) Microsoft Exchange
2 4 (0.86%) SharePoint
3 3 (0.64%) Apache Spark
4 2 (0.43%) Apache
4 2 (0.43%) CMS
4 2 (0.43%) IIS
4 2 (0.43%) WebLogic
4 2 (0.43%) WebSphere
5 1 (0.21%) ArcGIS
5 1 (0.21%) Confluence
5 1 (0.21%) MTS
5 1 (0.21%) Smallworld
Applications
1 45 (9.66%) Microsoft Office
2 27 (5.79%) Microsoft Excel
3 20 (4.29%) Microsoft PowerPoint
4 5 (1.07%) MS Visio
4 5 (1.07%) Simulink
5 2 (0.43%) FileZilla
5 2 (0.43%) Windchill
6 1 (0.21%) AutoCAD
6 1 (0.21%) Autodesk Inventor
6 1 (0.21%) MicroStation
6 1 (0.21%) Revit
Business Applications
1 7 (1.50%) Dynamics CRM
2 4 (0.86%) Oracle EBS
2 4 (0.86%) SAP S/4HANA
2 4 (0.86%) Sparx Enterprise Architect
2 4 (0.86%) Workfront
3 3 (0.64%) SAP HCM
4 2 (0.43%) Distributed Ledger
4 2 (0.43%) SAP GTS
5 1 (0.21%) Aareon QL
5 1 (0.21%) Dynamics AX
5 1 (0.21%) MIS ActiveH
5 1 (0.21%) NEC Housing
5 1 (0.21%) NetSuite
5 1 (0.21%) OPENHousing
5 1 (0.21%) SAP SD
5 1 (0.21%) SystmOne
Cloud Services
1 34 (7.30%) Azure
2 23 (4.94%) SaaS
3 18 (3.86%) PaaS
4 16 (3.43%) AWS
4 16 (3.43%) Power Platform
5 14 (3.00%) Azure DevOps
6 13 (2.79%) IaaS
7 12 (2.58%) Google Workspace
8 8 (1.72%) Dynamics 365
9 5 (1.07%) GitHub
9 5 (1.07%) Power Automate
10 4 (0.86%) Adobe Creative Cloud
10 4 (0.86%) AWS Lambda
10 4 (0.86%) Entra ID
10 4 (0.86%) OCI
10 4 (0.86%) Oracle Service Cloud
10 4 (0.86%) Serverless
11 3 (0.64%) Microsoft 365
11 3 (0.64%) npm
11 3 (0.64%) Yarn
Communications & Networking
1 45 (9.66%) WAN
2 40 (8.58%) Firewall
3 36 (7.73%) LAN
4 34 (7.30%) Modbus
4 34 (7.30%) RS-422
4 34 (7.30%) RS-485
5 32 (6.87%) MPLS
6 30 (6.44%) Cisco Firepower
7 26 (5.58%) BGP
7 26 (5.58%) SSL
8 18 (3.86%) VPN
9 15 (3.22%) VoIP
10 10 (2.15%) DNS
10 10 (2.15%) PBX
10 10 (2.15%) SDH
11 8 (1.72%) DHCP
11 8 (1.72%) SD-WAN
11 8 (1.72%) WLAN
12 7 (1.50%) Internet
13 5 (1.07%) Network Security
Database & Business Intelligence
1 12 (2.58%) Power BI
2 6 (1.29%) Oracle Reports
3 3 (0.64%) Amazon RDS
3 3 (0.64%) Big Data
3 3 (0.64%) SQL Server
4 2 (0.43%) Data Warehouse
4 2 (0.43%) DB2
4 2 (0.43%) Elasticsearch
4 2 (0.43%) Hadoop
4 2 (0.43%) Metadata
4 2 (0.43%) Pentaho
4 2 (0.43%) Relational Database
5 1 (0.21%) Amazon Athena
5 1 (0.21%) GIS
5 1 (0.21%) NonStop SQL
5 1 (0.21%) PostgreSQL
Development Applications
1 21 (4.51%) Rational DOORS
2 16 (3.43%) Git
3 9 (1.93%) Postman
4 8 (1.72%) NUnit
4 8 (1.72%) Visual Studio
5 7 (1.50%) Cypress.io
6 6 (1.29%) JIRA
7 3 (0.64%) Jenkins
7 3 (0.64%) webpack
8 2 (0.43%) Artifactory
8 2 (0.43%) HP UFT
8 2 (0.43%) LoadRunner
8 2 (0.43%) Octopus Deploy
8 2 (0.43%) TeamCity
9 1 (0.21%) ERwin
9 1 (0.21%) JMeter
9 1 (0.21%) JUnit
9 1 (0.21%) LabVIEW
9 1 (0.21%) MSI
9 1 (0.21%) PowerDesigner
General
1 111 (23.82%) Social Skills
2 78 (16.74%) Finance
3 47 (10.09%) Analytical Skills
4 46 (9.87%) Electronics
5 43 (9.23%) Telecoms
6 42 (9.01%) Public Sector
7 30 (6.44%) Marketing
7 30 (6.44%) Presentation Skills
8 22 (4.72%) Legal
9 16 (3.43%) Organisational Skills
10 14 (3.00%) Banking
10 14 (3.00%) Manufacturing
11 10 (2.15%) Aerospace
12 7 (1.50%) Aeronautics
12 7 (1.50%) Documentation Skills
13 6 (1.29%) Inclusion and Diversity
14 5 (1.07%) Influencing Skills
14 5 (1.07%) Investment Banking
15 4 (0.86%) Military
15 4 (0.86%) Publishing
Job Titles
1 156 (33.48%) Architect
2 52 (11.16%) Network Architect
3 42 (9.01%) Software Engineer
4 37 (7.94%) Solutions Architect
5 36 (7.73%) Network Engineer
6 31 (6.65%) Systems Engineer
7 30 (6.44%) ServiceNow Architect
8 28 (6.01%) Analyst
8 28 (6.01%) Senior
9 26 (5.58%) Consultant
10 25 (5.36%) C++ Software Engineer
11 22 (4.72%) Developer
12 18 (3.86%) Lead
13 14 (3.00%) Hardware Engineer
14 13 (2.79%) Cisco Engineer
14 13 (2.79%) Cisco Network Engineer
15 11 (2.36%) Support Engineer
15 11 (2.36%) Windows Engineer
16 9 (1.93%) Administrator
16 9 (1.93%) Test Engineer
Libraries, Frameworks & Software Standards
1 20 (4.29%) .NET
2 12 (2.58%) AngularJS
2 12 (2.58%) Web Services
3 7 (1.50%) .NET Framework
3 7 (1.50%) CSS
3 7 (1.50%) Entity Framework
3 7 (1.50%) GraphQL
3 7 (1.50%) Microsoft Enterprise Library
3 7 (1.50%) Playwright
3 7 (1.50%) WCF
4 6 (1.29%) LDAP
4 6 (1.29%) XML
5 5 (1.07%) React
6 3 (0.64%) .NET Core
6 3 (0.64%) Ajax
6 3 (0.64%) EDI
6 3 (0.64%) HTML
6 3 (0.64%) JSON
6 3 (0.64%) Middleware
6 3 (0.64%) SOAP
Miscellaneous
1 44 (9.44%) Self-Motivation
2 15 (3.22%) Virtual Team
3 12 (2.58%) Driving Licence
4 11 (2.36%) Data Centre
5 10 (2.15%) Management Information System
5 10 (2.15%) SCADA
6 9 (1.93%) CMDB
7 7 (1.50%) Algorithms
8 4 (0.86%) Blackberry
8 4 (0.86%) Product Ownership
8 4 (0.86%) Video Conferencing
9 3 (0.64%) Cloud Native
9 3 (0.64%) Clustering
9 3 (0.64%) Data Protection Act
9 3 (0.64%) Derivative
9 3 (0.64%) EMC VNX
9 3 (0.64%) Foreign Exchange (FX)
9 3 (0.64%) PKI
9 3 (0.64%) Replication
10 2 (0.43%) Blockchain
Operating Systems
1 59 (12.66%) Windows
2 25 (5.36%) Windows 7
3 18 (3.86%) Linux
4 14 (3.00%) Windows 10
5 10 (2.15%) Red Hat Enterprise Linux
5 10 (2.15%) Windows Server
6 9 (1.93%) Unix
7 4 (0.86%) Windows Vista
8 3 (0.64%) AIX
8 3 (0.64%) Solaris
9 1 (0.21%) Apple iOS
9 1 (0.21%) Mac OS
9 1 (0.21%) Windows Server 2003
9 1 (0.21%) Windows Server 2016
9 1 (0.21%) Windows Server 2019
Processes & Methodologies
1 104 (22.32%) Agile
2 95 (20.39%) ITIL
3 94 (20.17%) DevOps
4 58 (12.45%) Problem-Solving
5 56 (12.02%) Continuous Improvement
5 56 (12.02%) Network Design
6 53 (11.37%) Software Testing
7 50 (10.73%) Software Engineering
8 48 (10.30%) ITSM
9 43 (9.23%) TDD
10 41 (8.80%) Customer Service
10 41 (8.80%) Technical Leadership
11 40 (8.58%) Unit Testing
12 37 (7.94%) Continuous Integration
13 34 (7.30%) Pair Programming
14 32 (6.87%) Roadmaps
15 27 (5.79%) Business Intelligence
15 27 (5.79%) Network Management
16 26 (5.58%) Collaborative Working
17 25 (5.36%) Systems Engineering
Programming Languages
1 43 (9.23%) C#
2 37 (7.94%) C++
3 34 (7.30%) C
4 17 (3.65%) JavaScript
5 15 (3.22%) SQL
6 13 (2.79%) Java
6 13 (2.79%) Python
7 12 (2.58%) TypeScript
8 6 (1.29%) PowerShell
9 5 (1.07%) MATLAB
10 3 (0.64%) Perl
11 2 (0.43%) Bash
12 1 (0.21%) ABAP
12 1 (0.21%) Julia
12 1 (0.21%) Jython
12 1 (0.21%) VB
12 1 (0.21%) VBScript
Qualifications
1 186 (39.91%) Security Cleared
2 96 (20.60%) SC Cleared
3 58 (12.45%) Degree
4 46 (9.87%) DV Cleared
5 18 (3.86%) Cisco Certification
5 18 (3.86%) PMI Certification
6 16 (3.43%) PMP
7 13 (2.79%) APMP
8 11 (2.36%) Master's Degree
9 10 (2.15%) CCNP
10 8 (1.72%) HND
11 7 (1.50%) CCIE
11 7 (1.50%) ITIL Certification
11 7 (1.50%) TOGAF Certification
12 6 (1.29%) CCIE Data Center
13 4 (0.86%) AWS Certification
13 4 (0.86%) AWS Certified Solutions Architect
13 4 (0.86%) BPSS Clearance
13 4 (0.86%) JNCIA
13 4 (0.86%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 53 (11.37%) SLA
2 10 (2.15%) PCI DSS
3 9 (1.93%) QA
4 8 (1.72%) Accessibility
5 7 (1.50%) Data Quality
6 5 (1.07%) NCSC
7 4 (0.86%) GRC
8 3 (0.64%) GDPR
8 3 (0.64%) ISO 9001
9 1 (0.21%) Disclosure Scotland
9 1 (0.21%) ISO/IEC 27001
System Software
1 12 (2.58%) Active Directory
1 12 (2.58%) Docker
1 12 (2.58%) Firmware
2 9 (1.93%) VMware Infrastructure
3 4 (0.86%) Microsoft App-V
4 3 (0.64%) BitLocker
4 3 (0.64%) Hyper-V
4 3 (0.64%) SRDF
4 3 (0.64%) Terminal Services
4 3 (0.64%) VMware ESXi
5 2 (0.43%) Virtual Machines
Systems Management
1 25 (5.36%) Endace
2 13 (2.79%) SCCM
3 8 (1.72%) Control-M
4 6 (1.29%) Terraform
5 5 (1.07%) WhatsUp Gold
6 4 (0.86%) Ansible
7 3 (0.64%) EMC TimeFinder
7 3 (0.64%) Kubernetes
7 3 (0.64%) vCenter Server
7 3 (0.64%) vMotion
8 2 (0.43%) Avamar
8 2 (0.43%) Progress Chef
8 2 (0.43%) Puppet
8 2 (0.43%) Rancher
9 1 (0.21%) Autotask
9 1 (0.21%) FortiGate
9 1 (0.21%) Microsoft Intune
9 1 (0.21%) NetBackup
9 1 (0.21%) Prometheus
9 1 (0.21%) Systems Management Server (SMS)
Vendors
1 77 (16.52%) Cisco
2 75 (16.09%) Microsoft
3 42 (9.01%) ServiceNow
4 40 (8.58%) Juniper
5 29 (6.22%) Fortinet
6 26 (5.58%) F5
7 24 (5.15%) Oracle
8 18 (3.86%) SAP
9 15 (3.22%) Google
9 15 (3.22%) HP
9 15 (3.22%) VMware
10 14 (3.00%) Salesforce
11 13 (2.79%) Nokia
12 10 (2.15%) IBM
12 10 (2.15%) Palo Alto
12 10 (2.15%) Red Hat
13 9 (1.93%) Dell
14 8 (1.72%) Infoblox
15 7 (1.50%) Computacenter
15 7 (1.50%) Informatica