ITIL Jobs in England

ITIL (Information Technology Infrastructure Library)
UK > England

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 1 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 46 48 72
Rank change year-on-year +2 +24 -14
Permanent jobs citing ITIL 4,178 4,901 6,836
As % of all permanent jobs advertised in England 4.59% 5.82% 4.84%
As % of the Processes & Methodologies category 5.49% 6.10% 5.04%
Number of salaries quoted 3,229 3,533 5,159
10th Percentile £27,500 £28,000 £27,000
25th Percentile £34,000 £35,000 £35,000
Median annual salary (50th Percentile) £48,000 £47,500 £47,602
Median % change year-on-year +1.05% -0.21% +3.48%
75th Percentile £62,500 £63,750 £62,500
90th Percentile £75,990 £77,500 £74,000
UK median annual salary £48,500 £47,500 £48,500
% change year-on-year +2.11% -2.06% +5.43%

All Process and Methodology Skills
England

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 76,066 80,344 135,543
As % of all permanent jobs advertised in England 83.60% 95.49% 95.97%
Number of salaries quoted 55,107 48,707 73,448
10th Percentile £29,000 £34,324 £33,294
25th Percentile £40,000 £46,000 £44,000
Median annual salary (50th Percentile) £55,000 £62,500 £60,000
Median % change year-on-year -12.00% +4.17% +9.09%
75th Percentile £72,500 £82,500 £80,000
90th Percentile £93,250 £102,500 £97,500
UK median annual salary £55,000 £60,800 £60,000
% change year-on-year -9.54% +1.33% +9.09%

ITIL
Job Vacancy Trend in England

Job postings citing ITIL as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL in England

ITIL
Salary Trend in England

3-month moving average salary quoted in jobs citing ITIL in England.

Salary trend for ITIL in England

ITIL
Salary Histogram in England

Salary distribution for jobs citing ITIL in England over the 6 months to 1 June 2024.

Salary histogram for ITIL in England

ITIL
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the England region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +3 1,059 £60,000 +9.09% 228
North of England +7 919 £42,500 +2.41% 152
South East -5 820 £50,000 +9.65% 139
Midlands -14 609 £43,227 -5.87% 121
North West +2 479 £43,500 -3.33% 83
South West +6 458 £47,500 +5.56% 85
West Midlands -14 410 £50,000 +5.26% 71
East of England +7 317 £37,500 -25.00% 57
Yorkshire +13 287 £42,500 +6.25% 51
East Midlands -5 197 £32,500 -18.55% 49
North East +7 153 £35,000 -12.37% 21
ITIL
UK

ITIL
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 461 (11.03%) Microsoft Exchange
2 288 (6.89%) SharePoint
3 40 (0.96%) CMS
4 35 (0.84%) Confluence
5 31 (0.74%) Skype for Business
6 24 (0.57%) IIS
7 22 (0.53%) WebLogic
8 11 (0.26%) OpenStack
9 9 (0.22%) IBM Notes
10 7 (0.17%) Apache
10 7 (0.17%) Exchange Server 2013
10 7 (0.17%) WebSphere
11 6 (0.14%) ArcGIS
11 6 (0.14%) EPiServer
11 6 (0.14%) Exchange Server 2000
11 6 (0.14%) Exchange Server 2010
11 6 (0.14%) SharePoint 2010
12 5 (0.12%) SAS
12 5 (0.12%) SharePoint 2013
13 4 (0.096%) Oracle Workflow
Applications
1 512 (12.25%) Microsoft Office
2 158 (3.78%) Microsoft Excel
3 57 (1.36%) Microsoft PowerPoint
4 37 (0.89%) MS Visio
5 21 (0.50%) Microsoft Project
6 12 (0.29%) Trello
7 5 (0.12%) Spreadsheet
8 4 (0.096%) SPSS
9 3 (0.072%) Chatbot
10 2 (0.048%) CATIA
10 2 (0.048%) NASTRAN
11 1 (0.024%) Adobe Creative Suite
Business Applications
1 64 (1.53%) Dynamics CRM
2 39 (0.93%) NEC Housing
3 32 (0.77%) Sparx Enterprise Architect
4 28 (0.67%) Remedy ITSM
5 17 (0.41%) Fidessa
6 14 (0.34%) iTrent
7 13 (0.31%) Infor SunSystems
8 10 (0.24%) NetSuite
8 10 (0.24%) SAP S/4HANA
9 9 (0.22%) SAP CX
10 7 (0.17%) Dynamics GP
11 6 (0.14%) Aladdin
11 6 (0.14%) Elite 3E
11 6 (0.14%) Oracle Cash Management
11 6 (0.14%) Oracle EBS
11 6 (0.14%) Oracle ERP
11 6 (0.14%) PlanetPress Connect
11 6 (0.14%) SAP ERP
11 6 (0.14%) thinkFolio
11 6 (0.14%) Workday HCM
Cloud Services
1 1,251 (29.94%) Microsoft 365
2 1,163 (27.84%) Azure
3 322 (7.71%) AWS
4 297 (7.11%) Entra ID
5 202 (4.83%) Power Platform
6 138 (3.30%) SaaS
7 137 (3.28%) IaaS
8 110 (2.63%) Azure DevOps
9 92 (2.20%) PaaS
10 88 (2.11%) OneDrive
11 78 (1.87%) PowerApps
12 64 (1.53%) Cloud Computing
13 63 (1.51%) Power Automate
14 62 (1.48%) GCP
15 53 (1.27%) Dynamics 365
16 47 (1.12%) Mimecast
17 28 (0.67%) Azure Data Factory
17 28 (0.67%) Nutanix
17 28 (0.67%) WhatsApp
18 27 (0.65%) OpenShift
Communications & Networking
1 471 (11.27%) Firewall
2 388 (9.29%) DNS
3 313 (7.49%) DHCP
4 304 (7.28%) WAN
5 296 (7.08%) LAN
6 224 (5.36%) TCP/IP
7 192 (4.60%) VPN
8 166 (3.97%) SAN
9 141 (3.37%) Wireless
10 125 (2.99%) Wi-Fi
11 117 (2.80%) Network Security
12 88 (2.11%) VoIP
13 74 (1.77%) VLAN
14 66 (1.58%) SD-WAN
15 61 (1.46%) Internet
15 61 (1.46%) Remote Desktop
16 57 (1.36%) MPLS
17 44 (1.05%) Skype
18 37 (0.89%) WLAN
19 35 (0.84%) Cisco IOS
Database & Business Intelligence
1 244 (5.84%) SQL Server
2 120 (2.87%) Power BI
3 65 (1.56%) Relational Database
4 56 (1.34%) Data Warehouse
5 54 (1.29%) Amazon RDS
6 53 (1.27%) MySQL
7 49 (1.17%) SQL Server Reporting Services
8 48 (1.15%) Oracle Database
9 42 (1.01%) SQL Server Integration Services
10 27 (0.65%) Azure SQL Database
11 25 (0.60%) PostgreSQL
12 23 (0.55%) Elasticsearch
12 23 (0.55%) Oracle Database 12c
13 16 (0.38%) BusinessObjects
14 15 (0.36%) Big Data
14 15 (0.36%) SQL Server Analysis Services
15 10 (0.24%) Tableau
16 9 (0.22%) MariaDB
17 8 (0.19%) Metadata
18 6 (0.14%) Data Lake
Development Applications
1 136 (3.26%) JIRA
2 38 (0.91%) GitLab
3 32 (0.77%) Git
4 21 (0.50%) Artifactory
5 20 (0.48%) Jenkins
6 19 (0.45%) Eclipse
7 17 (0.41%) Visual Studio
8 16 (0.38%) MSI
9 13 (0.31%) SQL Server Management Studio (SSMS)
10 8 (0.19%) IBM UrbanCode
11 7 (0.17%) AdminStudio
11 7 (0.17%) Team Foundation Server
12 6 (0.14%) InstallShield
12 6 (0.14%) Rational DOORS
12 6 (0.14%) SonarQube
13 5 (0.12%) HP UFT
13 5 (0.12%) Hudson
13 5 (0.12%) JMeter
13 5 (0.12%) LoadRunner
13 5 (0.12%) MSTest
General
1 1,624 (38.87%) Social Skills
2 834 (19.96%) Finance
3 507 (12.13%) Analytical Skills
4 248 (5.94%) Legal
5 225 (5.39%) Inclusion and Diversity
6 211 (5.05%) Public Sector
7 196 (4.69%) Organisational Skills
8 180 (4.31%) Retail
9 170 (4.07%) Law
10 118 (2.82%) Telecoms
11 107 (2.56%) Banking
12 79 (1.89%) Presentation Skills
13 73 (1.75%) Manufacturing
14 72 (1.72%) Police
15 56 (1.34%) Influencing Skills
16 50 (1.20%) Documentation Skills
16 50 (1.20%) Pharmaceutical
17 48 (1.15%) Automotive
18 47 (1.12%) Local Government
19 44 (1.05%) Back Office
Job Titles
1 862 (20.63%) Analyst
2 456 (10.91%) Senior
3 395 (9.45%) IT Support
4 384 (9.19%) Support Engineer
5 379 (9.07%) Lead
6 333 (7.97%) Infrastructure Engineer
7 321 (7.68%) Service Manager
8 320 (7.66%) IT Manager
9 279 (6.68%) IT Engineer
10 277 (6.63%) Support Analyst
11 240 (5.74%) Service Analyst
12 219 (5.24%) IT Analyst
13 211 (5.05%) Team Leader
14 182 (4.36%) Service Desk Analyst
15 173 (4.14%) IT Support Engineer
16 162 (3.88%) Applications Support
17 139 (3.33%) 2nd Line Support
18 133 (3.18%) Network Engineer
19 132 (3.16%) Architect
20 126 (3.02%) IT Services Manager
Libraries, Frameworks & Software Standards
1 115 (2.75%) .NET
2 65 (1.56%) HTML
3 60 (1.44%) CSS
3 60 (1.44%) Web Services
4 59 (1.41%) EDI
5 54 (1.29%) XML
6 39 (0.93%) JSON
7 38 (0.91%) REST
8 35 (0.84%) AngularJS
9 34 (0.81%) LDAP
10 32 (0.77%) SOAP
11 31 (0.74%) .NET Framework
12 27 (0.65%) ARM Templates
12 27 (0.65%) FIX Protocol
13 23 (0.55%) J2EE
14 22 (0.53%) Java EE
14 22 (0.53%) Spring
15 21 (0.50%) Twitter Bootstrap
16 18 (0.43%) Ajax
17 15 (0.36%) JDBC
Miscellaneous
1 300 (7.18%) Management Information System
2 267 (6.39%) Data Centre
3 236 (5.65%) Driving Licence
4 174 (4.16%) Self-Motivation
5 96 (2.30%) Onboarding
6 90 (2.15%) CMDB
7 75 (1.80%) Product Ownership
8 73 (1.75%) Public Cloud
9 62 (1.48%) Replication
10 61 (1.46%) PKI
11 52 (1.24%) Video Conferencing
12 50 (1.20%) Enterprise Software
13 47 (1.12%) Fat Client
13 47 (1.12%) Thin Client
14 38 (0.91%) Hybrid Cloud
15 37 (0.89%) Enterprise Storage
16 36 (0.86%) Cyber Threat
17 35 (0.84%) iPad
18 32 (0.77%) Virtual Team
19 31 (0.74%) iPhone
Operating Systems
1 1,469 (35.16%) Windows
2 572 (13.69%) Windows Server
3 473 (11.32%) Windows 10
4 278 (6.65%) Linux
5 170 (4.07%) Windows Server 2016
6 163 (3.90%) Unix
7 153 (3.66%) Windows Server 2019
8 143 (3.42%) Windows 7
9 120 (2.87%) Windows Server 2012
10 97 (2.32%) Android
11 65 (1.56%) Apple iOS
12 47 (1.12%) Mac OS
12 47 (1.12%) Windows Server 2008
13 44 (1.05%) CentOS
14 42 (1.01%) Windows 8
15 29 (0.69%) Red Hat Enterprise Linux
16 24 (0.57%) Ubuntu
17 19 (0.45%) CoreOS
18 17 (0.41%) Windows NT
18 17 (0.41%) Windows XP
Processes & Methodologies
1 1,003 (24.01%) Service Management
2 979 (23.43%) Problem-Solving
3 826 (19.77%) Customer Service
4 759 (18.17%) Service Delivery
5 741 (17.74%) ITSM
6 553 (13.24%) Agile
7 542 (12.97%) Change Management
8 469 (11.23%) Infrastructure Engineering
9 467 (11.18%) Project Management
10 466 (11.15%) Incident Management
11 415 (9.93%) Cybersecurity
12 414 (9.91%) Continuous Improvement
13 397 (9.50%) Problem Management
14 391 (9.36%) Mentoring
15 347 (8.31%) Roadmaps
16 320 (7.66%) Stakeholder Management
17 305 (7.30%) DevOps
18 294 (7.04%) Coaching
19 292 (6.99%) Disaster Recovery
20 290 (6.94%) PRINCE2
Programming Languages
1 422 (10.10%) SQL
2 361 (8.64%) PowerShell
3 135 (3.23%) Python
4 123 (2.94%) JavaScript
5 78 (1.87%) Bash
6 71 (1.70%) T-SQL
7 70 (1.68%) C#
8 57 (1.36%) Java
9 50 (1.20%) Perl
10 26 (0.62%) Shell Script
11 24 (0.57%) PL/SQL
11 24 (0.57%) VB
12 23 (0.55%) Bicep
13 21 (0.50%) Ruby
14 18 (0.43%) VBScript
15 15 (0.36%) COBOL
16 14 (0.34%) RPG
17 10 (0.24%) Swift
18 9 (0.22%) Groovy
18 9 (0.22%) PHP
Qualifications
1 909 (21.76%) Degree
2 537 (12.85%) Security Cleared
3 320 (7.66%) ITIL Certification
4 305 (7.30%) SC Cleared
5 285 (6.82%) Microsoft Certification
6 195 (4.67%) Cisco Certification
7 180 (4.31%) DV Cleared
8 162 (3.88%) CCNA
9 145 (3.47%) ITIL Foundation Certificate
10 118 (2.82%) CISSP
11 113 (2.70%) Azure Certification
12 108 (2.58%) Computer Science Degree
13 99 (2.37%) A+ Certification
14 97 (2.32%) CCNP
14 97 (2.32%) DBS Check
14 97 (2.32%) PMI Certification
15 84 (2.01%) PMP
16 80 (1.91%) MCSE
17 73 (1.75%) MCP
18 71 (1.70%) BPSS Clearance
Quality Assurance & Compliance
1 510 (12.21%) SLA
2 188 (4.50%) ISO/IEC 27001
3 132 (3.16%) GDPR
4 122 (2.92%) Cyber Essentials
5 110 (2.63%) QA
6 52 (1.24%) NIST
7 49 (1.17%) Accessibility
7 49 (1.17%) COBIT
8 40 (0.96%) Data Quality
8 40 (0.96%) Sarbanes-Oxley
9 38 (0.91%) PCI DSS
10 29 (0.69%) GRC
11 22 (0.53%) PMO
12 20 (0.48%) Cyber Essentials PLUS
12 20 (0.48%) ISO 9001
13 19 (0.45%) ISO/IEC 20000
14 18 (0.43%) NCSC
15 16 (0.38%) HIPAA
16 13 (0.31%) ITGC
17 8 (0.19%) SOC 2
System Software
1 1,158 (27.72%) Active Directory
2 443 (10.60%) VMware Infrastructure
3 278 (6.65%) Hyper-V
4 85 (2.03%) vSphere
5 70 (1.68%) XenApp
6 67 (1.60%) XenDesktop
7 63 (1.51%) Virtual Desktop
8 62 (1.48%) Firmware
9 59 (1.41%) Virtual Machines
9 59 (1.41%) VMware ESXi
10 41 (0.98%) Docker
10 41 (0.98%) VirtualBox
11 20 (0.48%) Terminal Services
11 20 (0.48%) Virtual Servers
12 15 (0.36%) Microsoft App-V
13 7 (0.17%) IAG
13 7 (0.17%) Microsoft Virtual Server
14 6 (0.14%) VMware Workstation
15 5 (0.12%) BitLocker
16 4 (0.096%) pfSense
Systems Management
1 304 (7.28%) Microsoft Intune
2 295 (7.06%) SCCM
3 112 (2.68%) Terraform
4 91 (2.18%) Ansible
5 84 (2.01%) WSUS
6 78 (1.87%) Kubernetes
7 77 (1.84%) SCOM
8 64 (1.53%) Single Sign-On
9 37 (0.89%) Jamf Pro
10 32 (0.77%) NetBackup
10 32 (0.77%) Puppet
10 32 (0.77%) vCenter Server
11 29 (0.69%) Active Directory Federation Services
12 22 (0.53%) OpenSSO
13 21 (0.50%) ZABBIX
14 19 (0.45%) Backup Exec
15 16 (0.38%) Nessus
16 14 (0.34%) FortiGate
17 13 (0.31%) EMC NetWorker
17 13 (0.31%) WMI
Vendors
1 1,771 (42.39%) Microsoft
2 601 (14.38%) VMware
3 365 (8.74%) Cisco
4 325 (7.78%) ServiceNow
5 254 (6.08%) Citrix
6 181 (4.33%) Oracle
7 159 (3.81%) HP
8 133 (3.18%) Veeam
9 128 (3.06%) Apple
10 109 (2.61%) Dell
11 95 (2.27%) IBM
12 92 (2.20%) Meraki
13 89 (2.13%) SAP
14 74 (1.77%) Fortinet
15 61 (1.46%) Remedy
16 59 (1.41%) Salesforce
17 58 (1.39%) Google
17 58 (1.39%) SolarWinds
18 56 (1.34%) Sophos
19 54 (1.29%) NetApp