Service Management Jobs in the South East

Service Management
England > South East

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 1 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 144 116 197
Rank change year-on-year -28 +81 -69
Permanent jobs citing Service Management 339 378 389
As % of all permanent jobs advertised in the South East 1.90% 2.75% 1.88%
As % of the Processes & Methodologies category 2.29% 2.91% 1.99%
Number of salaries quoted 239 265 228
10th Percentile £26,500 £28,800 £24,793
25th Percentile £36,250 £32,500 £35,000
Median annual salary (50th Percentile) £52,500 £52,500 £55,000
Median % change year-on-year - -4.55% +10.00%
75th Percentile £59,513 £65,000 £65,000
90th Percentile £63,750 £85,750 £81,625
England median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% -

All Process and Methodology Skills
South East

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 14,794 12,976 19,550
As % of all permanent jobs advertised in the South East 83.07% 94.36% 94.66%
Number of salaries quoted 10,162 7,675 11,832
10th Percentile £27,750 £30,500 £31,250
25th Percentile £37,000 £41,250 £41,250
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £72,500 £70,000
90th Percentile £78,396 £85,000 £82,500
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Management
Job Vacancy Trend in the South East

Job postings citing Service Management as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Service Management in the South East

Service Management
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Service Management in the South East.

Salary trend for Service Management in the South East

Service Management
Salary Histogram in the South East

Salary distribution for jobs citing Service Management in the South East over the 6 months to 1 June 2024.

Salary histogram for Service Management in the South East

Service Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the South East region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +6 188 £52,500 +16.67% 28
Berkshire +23 135 £55,000 +25.71% 16
Hampshire -42 53 £52,500 +38.16% 9
Oxfordshire +2 41 £37,500 -31.82% 7
Kent -12 32 £35,000 -36.36% 4
Surrey -29 23 £50,500 -22.31% 12
West Sussex +10 20 £52,500 -19.23% 3
East Sussex +22 16 £52,500 +29.63% 1
Buckinghamshire -26 12 £55,000 +37.50% 6
Middlesex -14 3 £32,000 -39.05% 4
Sussex - 2 £35,000 -
Service Management
England

Service Management
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 26 (7.67%) Microsoft Exchange
2 22 (6.49%) WebLogic
3 21 (6.19%) SharePoint
4 13 (3.83%) CMS
5 3 (0.88%) Exchange Server 2010
6 2 (0.59%) SAS
7 1 (0.29%) IIS
Applications
1 38 (11.21%) Microsoft Office
2 27 (7.96%) Microsoft Excel
3 21 (6.19%) Microsoft PowerPoint
4 12 (3.54%) MS Visio
Business Applications
1 4 (1.18%) SAP IS-U
2 3 (0.88%) Remedy ITSM
3 1 (0.29%) Dynamics NAV
3 1 (0.29%) SAP S/4HANA
Cloud Services
1 75 (22.12%) Microsoft 365
2 54 (15.93%) Azure
3 26 (7.67%) Entra ID
4 21 (6.19%) Power Platform
5 20 (5.90%) OneDrive
6 17 (5.01%) Azure Monitor
6 17 (5.01%) Azure Storage
7 14 (4.13%) AWS
7 14 (4.13%) Power Automate
8 12 (3.54%) PowerApps
9 11 (3.24%) ShareGate
10 8 (2.36%) IaaS
11 6 (1.77%) Amazon CloudWatch
12 5 (1.47%) Cloud Computing
12 5 (1.47%) Google Drive
12 5 (1.47%) SaaS
13 4 (1.18%) PaaS
14 3 (0.88%) Dropbox
14 3 (0.88%) Google Sheets
14 3 (0.88%) OpenShift
Communications & Networking
1 38 (11.21%) Firewall
2 28 (8.26%) DNS
3 25 (7.37%) DHCP
4 18 (5.31%) VPN
5 12 (3.54%) SAN
5 12 (3.54%) Wireless
6 6 (1.77%) TCP/IP
6 6 (1.77%) Wi-Fi
7 5 (1.47%) MPLS
7 5 (1.47%) SNMP
8 4 (1.18%) Fibre Channel
8 4 (1.18%) Intrusion Detection
8 4 (1.18%) LAN
8 4 (1.18%) WAN
9 3 (0.88%) Remote Desktop
9 3 (0.88%) VoIP
9 3 (0.88%) WLAN
10 2 (0.59%) SD-WAN
10 2 (0.59%) VLAN
Database & Business Intelligence
1 22 (6.49%) Elasticsearch
2 19 (5.60%) Power BI
3 5 (1.47%) SQL Server
4 4 (1.18%) MySQL
5 1 (0.29%) Geospatial Data
5 1 (0.29%) Oracle Reports
5 1 (0.29%) Relational Database
Development Applications
1 6 (1.77%) AdminStudio
1 6 (1.77%) InstallShield
1 6 (1.77%) MSI
2 1 (0.29%) JIRA
General
1 152 (44.84%) Social Skills
2 71 (20.94%) Analytical Skills
3 59 (17.40%) Finance
4 22 (6.49%) Inclusion and Diversity
4 22 (6.49%) Organisational Skills
4 22 (6.49%) Police
5 21 (6.19%) Public Sector
6 18 (5.31%) Retail
7 16 (4.72%) Pharmaceutical
8 13 (3.83%) Telecoms
9 8 (2.36%) Legal
9 8 (2.36%) Presentation Skills
10 4 (1.18%) Billing
10 4 (1.18%) Games
10 4 (1.18%) Influencing Skills
11 2 (0.59%) Aviation
11 2 (0.59%) Digital Economy
11 2 (0.59%) Documentation Skills
11 2 (0.59%) Local Government
11 2 (0.59%) Marketing
Job Titles
1 65 (19.17%) Analyst
2 39 (11.50%) Senior
2 39 (11.50%) Service Manager
3 35 (10.32%) Lead
4 32 (9.44%) Delivery Manager
4 32 (9.44%) Service Delivery Manager
5 29 (8.55%) Senior Analyst
6 27 (7.96%) Senior Support Analyst
6 27 (7.96%) Support Analyst
7 26 (7.67%) ITSM Analyst
8 25 (7.37%) Architect
8 25 (7.37%) Support Specialist
9 24 (7.08%) Team Leader
10 22 (6.49%) Applications Support
10 22 (6.49%) Applications Support Analyst
10 22 (6.49%) Senior Applications Support
10 22 (6.49%) Senior Applications Support Analyst
11 21 (6.19%) IT Support
11 21 (6.19%) Service Architect
12 18 (5.31%) Administrator
Libraries, Frameworks & Software Standards
1 22 (6.49%) J2EE
1 22 (6.49%) Java EE
1 22 (6.49%) Spring
2 17 (5.01%) ARM Templates
3 5 (1.47%) NETCONF
4 4 (1.18%) CSS
4 4 (1.18%) HTML
5 3 (0.88%) Web Services
6 2 (0.59%) AngularJS
6 2 (0.59%) EDI
6 2 (0.59%) Twitter Bootstrap
Miscellaneous
1 38 (11.21%) Self-Motivation
2 22 (6.49%) Management Information System
3 17 (5.01%) PKI
4 13 (3.83%) Digital Signage
5 11 (3.24%) Product Ownership
6 9 (2.65%) Data Centre
7 8 (2.36%) Onboarding
8 6 (1.77%) Driving Licence
8 6 (1.77%) Shadow IT
9 5 (1.47%) Clustering
9 5 (1.47%) Cyber Threat
10 4 (1.18%) CMDB
10 4 (1.18%) EMC VNX
10 4 (1.18%) Replication
11 3 (0.88%) EPoS
12 2 (0.59%) Cyber Defence
12 2 (0.59%) Grid Computing
12 2 (0.59%) Mobile App
12 2 (0.59%) Security Operations Centre
12 2 (0.59%) SystemC
Operating Systems
1 106 (31.27%) Windows
2 68 (20.06%) Windows Server
3 41 (12.09%) Windows Server 2019
4 34 (10.03%) Windows Server 2016
5 31 (9.14%) Windows 10
6 27 (7.96%) Linux
7 25 (7.37%) Unix
8 14 (4.13%) Windows Server 2012
9 12 (3.54%) Windows NT
10 10 (2.95%) Windows 7
11 8 (2.36%) Mac OS
12 4 (1.18%) CentOS
12 4 (1.18%) Rocky
12 4 (1.18%) Windows Server 2003
12 4 (1.18%) Windows Server 2008
13 3 (0.88%) Apple iOS
14 1 (0.29%) Android
Processes & Methodologies
1 201 (59.29%) ITIL
2 120 (35.40%) ITSM
3 82 (24.19%) Customer Service
4 70 (20.65%) Service Delivery
5 68 (20.06%) Problem-Solving
6 61 (17.99%) Incident Management
7 59 (17.40%) Change Management
8 58 (17.11%) Continuous Improvement
9 53 (15.63%) Agile
10 45 (13.27%) Project Management
11 42 (12.39%) Problem Management
12 41 (12.09%) DevOps
13 37 (10.91%) Stakeholder Management
14 34 (10.03%) Analytics
14 34 (10.03%) Release Management
15 33 (9.73%) Enterprise Architecture
16 32 (9.44%) Actionable Insight
17 28 (8.26%) Change Control
18 27 (7.96%) Cybersecurity
18 27 (7.96%) Impact Assessments
Programming Languages
1 34 (10.03%) PowerShell
2 27 (7.96%) C#
3 26 (7.67%) Java
4 23 (6.78%) VB
5 22 (6.49%) Shell Script
6 17 (5.01%) Bicep
6 17 (5.01%) VBScript
7 15 (4.42%) JavaScript
8 6 (1.77%) SQL
9 4 (1.18%) ABAP
9 4 (1.18%) Python
10 2 (0.59%) C
Qualifications
1 129 (38.05%) Security Cleared
2 108 (31.86%) SC Cleared
3 81 (23.89%) Degree
4 70 (20.65%) DV Cleared
5 24 (7.08%) ITIL Foundation Certificate
6 12 (3.54%) ITIL Certification
7 11 (3.24%) DBS Check
7 11 (3.24%) Master's Degree
8 10 (2.95%) Microsoft Certification
9 7 (2.06%) Computer Science Degree
10 6 (1.77%) AWS Certification
11 4 (1.18%) Azure Certification
11 4 (1.18%) SAP Certification
12 2 (0.59%) A+ Certification
12 2 (0.59%) CCNA
12 2 (0.59%) CISA
12 2 (0.59%) Cisco Certification
12 2 (0.59%) CISSP
12 2 (0.59%) CompTIA CySA+
12 2 (0.59%) HNC
Quality Assurance & Compliance
1 57 (16.81%) SLA
2 14 (4.13%) Sarbanes-Oxley
3 8 (2.36%) GDPR
4 7 (2.06%) HIPAA
5 5 (1.47%) QA
6 4 (1.18%) Data Quality
7 3 (0.88%) COBIT
7 3 (0.88%) ISO/IEC 20000
8 2 (0.59%) Cyber Essentials
8 2 (0.59%) GRC
8 2 (0.59%) ISO/IEC 27001
9 1 (0.29%) GxP
System Software
1 92 (27.14%) Active Directory
2 19 (5.60%) Firmware
3 18 (5.31%) Virtual Desktop
3 18 (5.31%) VMware Infrastructure
4 17 (5.01%) Hyper-V
4 17 (5.01%) Virtual Machines
5 6 (1.77%) Microsoft App-V
6 4 (1.18%) Terminal Services
6 4 (1.18%) VMware ESXi
6 4 (1.18%) vSphere
7 3 (0.88%) Docker
Systems Management
1 61 (17.99%) SCCM
2 41 (12.09%) SCOM
3 35 (10.32%) WSUS
4 29 (8.55%) Microsoft Intune
5 22 (6.49%) OpenSSO
5 22 (6.49%) Single Sign-On
6 21 (6.19%) Active Directory Federation Services
7 20 (5.90%) Kubernetes
8 12 (3.54%) Sysprep
9 8 (2.36%) NetBackup
10 5 (1.47%) EMC NetWorker
11 4 (1.18%) Microsoft Clustering
11 4 (1.18%) NetCrunch
11 4 (1.18%) vCenter Server
12 3 (0.88%) Nagios
12 3 (0.88%) OpenView
13 1 (0.29%) IBM BigFix
13 1 (0.29%) Jamf Pro
13 1 (0.29%) SmoothWall
13 1 (0.29%) Tivoli
Vendors
1 132 (38.94%) Microsoft
2 37 (10.91%) ServiceNow
3 31 (9.14%) VMware
4 27 (7.96%) Oracle
5 26 (7.67%) Remedy
6 21 (6.19%) HP
7 14 (4.13%) Google
8 13 (3.83%) Dynatrace
8 13 (3.83%) Riverbed
8 13 (3.83%) Snow
9 11 (3.24%) Nintex
10 8 (2.36%) SAP
11 7 (2.06%) Cisco
11 7 (2.06%) Dell
11 7 (2.06%) McAfee
12 6 (1.77%) Autodesk
12 6 (1.77%) Commvault
12 6 (1.77%) Palo Alto
12 6 (1.77%) Zerto
13 5 (1.47%) Bloomberg