Service Delivery Jobs in the South East

Service Delivery
England > South East

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 1 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 100 109 98
Rank change year-on-year +9 -11 +37
Permanent jobs citing Service Delivery 488 392 700
As % of all permanent jobs advertised in the South East 2.74% 2.85% 3.39%
As % of the Processes & Methodologies category 3.30% 3.02% 3.58%
Number of salaries quoted 364 304 459
10th Percentile £29,000 £26,475 £30,000
25th Percentile £36,188 £31,250 £37,500
Median annual salary (50th Percentile) £46,500 £45,300 £50,000
Median % change year-on-year +2.65% -9.40% -
75th Percentile £57,500 £62,500 £63,750
90th Percentile £67,200 £87,125 £74,000
England median annual salary £50,000 £52,500 £50,500
% change year-on-year -4.76% +3.96% +1.00%

All Process and Methodology Skills
South East

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 14,794 12,976 19,550
As % of all permanent jobs advertised in the South East 83.07% 94.36% 94.66%
Number of salaries quoted 10,162 7,675 11,832
10th Percentile £27,750 £30,500 £31,250
25th Percentile £37,000 £41,250 £41,250
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £72,500 £70,000
90th Percentile £78,396 £85,000 £82,500
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Delivery
Job Vacancy Trend in the South East

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Service Delivery in the South East

Service Delivery
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Service Delivery in the South East.

Salary trend for Service Delivery in the South East

Service Delivery
Salary Histogram in the South East

Salary distribution for jobs citing Service Delivery in the South East over the 6 months to 1 June 2024.

Salary histogram for Service Delivery in the South East

Service Delivery
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the South East region over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +30 239 £47,500 +11.76% 52
Berkshire +6 93 £52,500 +15.13% 26
Buckinghamshire +13 88 £55,000 +37.50% 17
Hampshire -25 88 £46,500 +3.33% 30
Surrey +10 69 £60,000 -20.00% 19
Oxfordshire +25 58 £42,500 - 10
Kent 0 37 £42,000 +21.74% 10
East Sussex +23 28 £50,000 +53.85% 3
West Sussex +21 17 £40,000 -52.94% 3
Middlesex -8 7 £39,190 -36.53% 3
Sussex - 3 £60,000 -
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 39 (7.99%) Microsoft Exchange
2 29 (5.94%) SharePoint
3 6 (1.23%) Exchange Server 2000
4 2 (0.41%) CMS
4 2 (0.41%) Confluence
4 2 (0.41%) Documentum
4 2 (0.41%) Exchange Server 2010
4 2 (0.41%) Exchange Server 2013
5 1 (0.20%) IIS
Applications
1 63 (12.91%) Microsoft Office
2 48 (9.84%) Microsoft Excel
3 25 (5.12%) Microsoft PowerPoint
4 3 (0.61%) Chatbot
5 2 (0.41%) Microsoft Project
6 1 (0.20%) Solid Edge
Business Applications
1 8 (1.64%) Dynamics CRM
2 5 (1.02%) Dynamics GP
3 3 (0.61%) Salesforce CRM
4 1 (0.20%) HFM
4 1 (0.20%) Oracle Applications
Cloud Services
1 96 (19.67%) Microsoft 365
2 79 (16.19%) Azure
3 32 (6.56%) AWS
4 24 (4.92%) Entra ID
5 18 (3.69%) OneDrive
6 14 (2.87%) Cloud Computing
7 12 (2.46%) Azure DevOps
8 11 (2.25%) Amazon EC2
9 9 (1.84%) Power Platform
10 8 (1.64%) Azure Sentinel
11 6 (1.23%) IaaS
11 6 (1.23%) SaaS
12 5 (1.02%) Dynamics 365
12 5 (1.02%) SuccessFactors
13 4 (0.82%) Amazon S3
14 2 (0.41%) Azure Storage
14 2 (0.41%) Dropbox
14 2 (0.41%) GCP
14 2 (0.41%) Google Drive
14 2 (0.41%) Power Automate
Communications & Networking
1 55 (11.27%) Firewall
2 25 (5.12%) LAN
2 25 (5.12%) Wi-Fi
3 23 (4.71%) DNS
3 23 (4.71%) Wireless
4 21 (4.30%) DHCP
4 21 (4.30%) VPN
5 15 (3.07%) WAN
6 11 (2.25%) VLAN
7 9 (1.84%) Unified Communications
8 8 (1.64%) SAN
9 7 (1.43%) HTTP
10 6 (1.23%) iSCSI
10 6 (1.23%) Structured Cabling
11 5 (1.02%) TCP/IP
11 5 (1.02%) VoIP
11 5 (1.02%) WLAN
12 4 (0.82%) Internet
13 3 (0.61%) Broadband
13 3 (0.61%) Network Security
Database & Business Intelligence
1 19 (3.89%) Relational Database
2 15 (3.07%) Amazon RDS
3 13 (2.66%) SQL Server
4 9 (1.84%) DB2
4 9 (1.84%) Power BI
5 7 (1.43%) MySQL
6 2 (0.41%) Azure SQL Database
6 2 (0.41%) GIS
7 1 (0.20%) Electronic Patient Records
7 1 (0.20%) Geospatial Data
7 1 (0.20%) Oracle Database
7 1 (0.20%) RDBMS
7 1 (0.20%) SQL Server Integration Services
7 1 (0.20%) Tableau
Development Applications
1 21 (4.30%) JIRA
2 15 (3.07%) Jenkins
3 13 (2.66%) Robot Framework
4 2 (0.41%) Bitbucket
4 2 (0.41%) GitLab
5 1 (0.20%) MSI
General
1 162 (33.20%) Social Skills
2 112 (22.95%) Finance
3 44 (9.02%) Inclusion and Diversity
4 41 (8.40%) Analytical Skills
4 41 (8.40%) Public Sector
5 30 (6.15%) Legal
5 30 (6.15%) Telecoms
6 24 (4.92%) Organisational Skills
7 23 (4.71%) Marketing
8 18 (3.69%) Retail
9 14 (2.87%) Influencing Skills
10 13 (2.66%) Aerospace
10 13 (2.66%) Manufacturing
11 12 (2.46%) Games
12 11 (2.25%) Banking
12 11 (2.25%) Law
13 10 (2.05%) Documentation Skills
14 8 (1.64%) Automotive
14 8 (1.64%) Presentation Skills
15 5 (1.02%) Military
Job Titles
1 70 (14.34%) Delivery Manager
2 69 (14.14%) Service Manager
3 68 (13.93%) Service Delivery Manager
4 55 (11.27%) Lead
5 46 (9.43%) Analyst
5 46 (9.43%) IT Support
5 46 (9.43%) Support Engineer
6 36 (7.38%) IT Manager
7 28 (5.74%) Consultant
7 28 (5.74%) Senior
8 27 (5.53%) Infrastructure Engineer
9 26 (5.33%) Developer
10 24 (4.92%) Support Analyst
11 22 (4.51%) 2nd Line Support
12 21 (4.30%) IT Engineer
13 20 (4.10%) Administrator
14 18 (3.69%) IT Analyst
15 16 (3.28%) IT Support Analyst
15 16 (3.28%) Team Leader
16 15 (3.07%) IT Support Engineer
Libraries, Frameworks & Software Standards
1 25 (5.12%) HTML
2 13 (2.66%) XML
3 12 (2.46%) .NET
3 12 (2.46%) CSS
4 6 (1.23%) EDI
4 6 (1.23%) Middleware
5 5 (1.02%) .NET Framework
5 5 (1.02%) ASP.NET
6 3 (0.61%) ADO
7 2 (0.41%) RESTful
7 2 (0.41%) Web Services
8 1 (0.20%) Leaflet
Miscellaneous
1 35 (7.17%) Driving Licence
2 34 (6.97%) Management Information System
3 33 (6.76%) Self-Motivation
4 23 (4.71%) Data Centre
5 15 (3.07%) Mainframe
6 13 (2.66%) Linux Command Line
6 13 (2.66%) Onboarding
7 10 (2.05%) Smartphone
8 9 (1.84%) Security Operations Centre
9 6 (1.23%) Mobile App
9 6 (1.23%) PMI
10 5 (1.02%) BYOD
10 5 (1.02%) IBM Mainframe
11 4 (0.82%) Analytical Mindset
11 4 (0.82%) EPoS
11 4 (0.82%) Public Cloud
11 4 (0.82%) Social Media
12 3 (0.61%) Digital Signage
12 3 (0.61%) Raspberry Pi
12 3 (0.61%) Virtual Team
Operating Systems
1 108 (22.13%) Windows
2 53 (10.86%) Linux
3 48 (9.84%) Windows 10
4 39 (7.99%) Windows Server
5 21 (4.30%) Apple iOS
6 16 (3.28%) Android
7 8 (1.64%) Mac OS
7 8 (1.64%) Red Hat Enterprise Linux
7 8 (1.64%) Windows Server 2019
8 7 (1.43%) Windows 7
9 6 (1.23%) Ubuntu
10 3 (0.61%) Unix
11 2 (0.41%) Windows 8
11 2 (0.41%) Windows Server 2016
12 1 (0.20%) CentOS
12 1 (0.20%) Data ONTAP
12 1 (0.20%) Mac OS X
12 1 (0.20%) Windows XP
Processes & Methodologies
1 163 (33.40%) ITIL
2 125 (25.61%) Customer Service
3 106 (21.72%) Problem-Solving
4 70 (14.34%) Service Management
5 62 (12.70%) Agile
6 56 (11.48%) ITSM
7 55 (11.27%) Continuous Improvement
8 52 (10.66%) Change Management
9 49 (10.04%) Cybersecurity
10 47 (9.63%) DevOps
11 37 (7.58%) Mentoring
12 35 (7.17%) Infrastructure Engineering
12 35 (7.17%) Time Management
13 34 (6.97%) Project Management
14 32 (6.56%) Stakeholder Management
15 31 (6.35%) Customer Experience
16 27 (5.53%) Configuration Management
17 26 (5.33%) Incident Management
17 26 (5.33%) Process Improvement
18 25 (5.12%) Problem Management
Programming Languages
1 21 (4.30%) Python
2 19 (3.89%) Bash
3 17 (3.48%) SQL
4 16 (3.28%) PowerShell
5 15 (3.07%) COBOL
5 15 (3.07%) JavaScript
6 11 (2.25%) C#
7 4 (0.82%) Java
8 2 (0.41%) VBScript
9 1 (0.20%) R
Qualifications
1 83 (17.01%) Degree
2 81 (16.60%) Security Cleared
3 28 (5.74%) CTC Cleared
4 20 (4.10%) ITIL Foundation Certificate
5 19 (3.89%) SC Cleared
6 16 (3.28%) Microsoft Certification
7 11 (2.25%) CCNA
7 11 (2.25%) Cisco Certification
7 11 (2.25%) DBS Check
7 11 (2.25%) DV Cleared
7 11 (2.25%) ITIL Certification
8 9 (1.84%) AWS Certification
8 9 (1.84%) Network+ Certification
9 8 (1.64%) MCP
10 7 (1.43%) A+ Certification
10 7 (1.43%) Azure Certification
11 6 (1.23%) CompTIA Security+
11 6 (1.23%) PMI Certification
12 4 (0.82%) MCSE
12 4 (0.82%) PRINCE2 Certification
Quality Assurance & Compliance
1 86 (17.62%) SLA
2 19 (3.89%) GDPR
3 18 (3.69%) QA
4 12 (2.46%) Accessibility
5 11 (2.25%) ISO/IEC 27001
6 7 (1.43%) Cyber Essentials
6 7 (1.43%) PMO
7 5 (1.02%) Data Quality
8 2 (0.41%) HIPAA
8 2 (0.41%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 2 (0.41%) ISO/IEC 27005
8 2 (0.41%) PCI DSS
8 2 (0.41%) Sarbanes-Oxley
9 1 (0.20%) NEBOSH
System Software
1 65 (13.32%) Active Directory
2 27 (5.53%) Hyper-V
3 16 (3.28%) VMware Infrastructure
4 11 (2.25%) Virtual Desktop
5 7 (1.43%) Firmware
6 6 (1.23%) Virtual Machines
7 3 (0.61%) VMware ESXi
Systems Management
1 30 (6.15%) Microsoft Intune
2 22 (4.51%) Kubernetes
3 16 (3.28%) SCCM
4 7 (1.43%) Puppet
5 6 (1.23%) Microsoft Data Protection Manager
5 6 (1.23%) SCDPM
6 3 (0.61%) Jamf Pro
6 3 (0.61%) Nessus
7 2 (0.41%) Autotask
7 2 (0.41%) Terraform
8 1 (0.20%) McAfee ePO
8 1 (0.20%) vCenter Server
8 1 (0.20%) vRealize
Vendors
1 167 (34.22%) Microsoft
2 38 (7.79%) ServiceNow
3 26 (5.33%) Cisco
4 25 (5.12%) VMware
5 15 (3.07%) Unisys
6 14 (2.87%) Citrix
6 14 (2.87%) SAP
7 13 (2.66%) Oracle
8 12 (2.46%) Apple
8 12 (2.46%) Dell
9 9 (1.84%) Adobe
9 9 (1.84%) Salesforce
10 8 (1.64%) Draytek
11 7 (1.43%) HP
12 6 (1.23%) Dell Compellent
12 6 (1.23%) Meraki
12 6 (1.23%) OpenText
12 6 (1.23%) Ubiquiti
13 5 (1.02%) IBM
13 5 (1.02%) Palo Alto