Senior Support Engineer Jobs

Senior Support Engineer
UK

The median Senior Support Engineer salary in the UK is £47,500 per year according to job vacancies posted during the 6 months to 1 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 742 867 1116
Rank change year-on-year +125 +249 -335
Permanent jobs requiring a Senior Support Engineer 166 80 145
As % of all permanent jobs advertised in the UK 0.16% 0.085% 0.086%
As % of the Job Titles category 0.17% 0.093% 0.089%
Number of salaries quoted 127 64 134
10th Percentile £33,000 £34,125 £31,250
25th Percentile £35,625 £38,875 £35,750
Median annual salary (50th Percentile) £47,500 £46,250 £45,000
Median % change year-on-year +2.70% +2.78% +5.88%
75th Percentile £65,000 £57,500 £67,500
90th Percentile £72,433 £70,125 £85,000
UK excluding London median annual salary £47,500 £45,000 £37,500
% change year-on-year +5.56% +20.00% -

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 99,552 86,380 162,088
% of permanent jobs with a recognized job title 94.85% 91.27% 96.05%
Number of salaries quoted 70,786 55,655 84,889
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,625
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £70,000 £80,000 £78,750
90th Percentile £90,000 £100,000 £95,000
UK excluding London median annual salary £50,000 £53,500 £50,244
% change year-on-year -6.54% +6.48% +5.78%

Senior Support Engineer
Job Vacancy Trend

Job postings that featured Senior Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Senior Support Engineer in the UK

Senior Support Engineer
Salary Trend

3-month moving average salary quoted in jobs citing Senior Support Engineer.

Salary trend for Senior Support Engineer in the UK

Senior Support Engineer
Salary Histogram

Salary distribution for jobs citing Senior Support Engineer over the 6 months to 1 June 2024.

Salary histogram for Senior Support Engineer in the UK

Senior Support Engineer
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior Support Engineer within the UK over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +119 145 £45,000 - 26
UK excluding London +54 126 £47,500 +5.56% 20
Work from Home +71 60 £51,250 -6.82% 7
Midlands +10 37 £40,000 -8.57% 3
London +122 35 £46,250 -7.50% 7
North of England +61 30 £45,000 -2.70% 6
South East +9 25 £60,000 +71.43% 7
West Midlands -5 19 £45,000 +9.09% 1
East Midlands -4 18 £35,000 -33.68% 2
North West - 17 £45,000 - 6
Yorkshire +75 13 £70,576 +48.58%
South West -21 12 £44,500 -1.11% 3
East of England +3 6 £38,500 -26.67% 1
Scotland - 6 £70,576 -
Isle of Man - 6 £52,500 -
Wales +11 3 £70,576 +80.96% 1
Northern Ireland +18 1 £32,500 -

Senior Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 1 June 2024, Senior Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Senior Support Engineer in the job title.

1 100 (60.24%) Windows
2 79 (47.59%) Azure
3 61 (36.75%) Microsoft 365
4 57 (34.34%) Active Directory
5 53 (31.93%) Microsoft
5 53 (31.93%) Windows Server
6 52 (31.33%) ITIL
7 43 (25.90%) Social Skills
8 41 (24.70%) Entra ID
9 37 (22.29%) VMware
10 36 (21.69%) Linux
11 35 (21.08%) Microsoft Exchange
12 33 (19.88%) Finance
13 31 (18.67%) Mentoring
14 30 (18.07%) Firewall
15 28 (16.87%) Hyper-V
15 28 (16.87%) Customer Service
16 25 (15.06%) TCP/IP
17 24 (14.46%) SQL
17 24 (14.46%) VMware Infrastructure
17 24 (14.46%) Infrastructure Engineering
18 22 (13.25%) PowerShell
19 21 (12.65%) Problem-Solving
20 20 (12.05%) DNS
21 19 (11.45%) SharePoint
21 19 (11.45%) CSS
21 19 (11.45%) Degree
21 19 (11.45%) Analytical Skills
22 18 (10.84%) Microsoft Intune
22 18 (10.84%) Cybersecurity

Senior Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 35 (21.08%) Microsoft Exchange
2 19 (11.45%) SharePoint
3 2 (1.20%) Confluence
3 2 (1.20%) Skype for Business
3 2 (1.20%) WordPress
4 1 (0.60%) CMS
4 1 (0.60%) Exchange Server 2007
Applications
1 7 (4.22%) Microsoft Office
Cloud Services
1 79 (47.59%) Azure
2 61 (36.75%) Microsoft 365
3 41 (24.70%) Entra ID
4 18 (10.84%) GCP
5 17 (10.24%) OneDrive
6 14 (8.43%) SaaS
7 13 (7.83%) AWS
8 12 (7.23%) OpenShift
9 5 (3.01%) OCI
10 4 (2.41%) IaaS
10 4 (2.41%) PaaS
11 3 (1.81%) Mimecast
12 1 (0.60%) Azure Stack
12 1 (0.60%) Azure Storage
12 1 (0.60%) Nutanix
12 1 (0.60%) WhatsApp
Communications & Networking
1 30 (18.07%) Firewall
2 25 (15.06%) TCP/IP
3 20 (12.05%) DNS
4 16 (9.64%) DHCP
5 15 (9.04%) WAN
6 13 (7.83%) SNMP
6 13 (7.83%) SSH
7 11 (6.63%) SAN
7 11 (6.63%) VLAN
8 7 (4.22%) VoIP
8 7 (4.22%) VPN
9 5 (3.01%) Internet
9 5 (3.01%) iSCSI
10 4 (2.41%) Remote Desktop
10 4 (2.41%) Wireless
11 3 (1.81%) LAN
11 3 (1.81%) Network Security
11 3 (1.81%) xDSL
12 2 (1.20%) PBX
12 2 (1.20%) Wi-Fi
Database & Business Intelligence
1 14 (8.43%) Relational Database
2 13 (7.83%) MySQL
3 2 (1.20%) SQL Server
4 1 (0.60%) Data Lake
Development Applications
1 14 (8.43%) Eclipse
2 12 (7.23%) IBM UrbanCode
3 2 (1.20%) Git
3 2 (1.20%) IntelliJ
3 2 (1.20%) JIRA
3 2 (1.20%) MSI
4 1 (0.60%) Bitbucket
4 1 (0.60%) Gradle
4 1 (0.60%) JUnit
General
1 43 (25.90%) Social Skills
2 33 (19.88%) Finance
3 19 (11.45%) Analytical Skills
4 13 (7.83%) Banking
5 12 (7.23%) Presentation Skills
6 10 (6.02%) Public Sector
7 8 (4.82%) Inclusion and Diversity
7 8 (4.82%) Telecoms
8 5 (3.01%) Documentation Skills
8 5 (3.01%) Electronics
9 4 (2.41%) Advertising
9 4 (2.41%) Billing
9 4 (2.41%) Manufacturing
10 3 (1.81%) Legal
10 3 (1.81%) Marketing
11 2 (1.20%) Aerospace
11 2 (1.20%) Retail
12 1 (0.60%) Law
12 1 (0.60%) Pharmaceutical
12 1 (0.60%) Welsh Language
Libraries, Frameworks & Software Standards
1 19 (11.45%) CSS
2 18 (10.84%) HTML
3 13 (7.83%) Ajax
3 13 (7.83%) AngularJS
3 13 (7.83%) JDBC
3 13 (7.83%) ODBC
3 13 (7.83%) REST
3 13 (7.83%) SOAP
3 13 (7.83%) Web Services
3 13 (7.83%) XHTML
3 13 (7.83%) XML
4 3 (1.81%) .NET
5 2 (1.20%) Spring
6 1 (0.60%) SAML
Miscellaneous
1 13 (7.83%) CMDB
1 13 (7.83%) Public Cloud
2 11 (6.63%) Driving Licence
3 10 (6.02%) Self-Motivation
4 8 (4.82%) Data Centre
5 5 (3.01%) Data Protection Act
5 5 (3.01%) Fat Client
5 5 (3.01%) Management Information System
5 5 (3.01%) Replication
5 5 (3.01%) Thin Client
6 3 (1.81%) CCTV
7 2 (1.20%) Handset
7 2 (1.20%) Onboarding
8 1 (0.60%) Blackberry
8 1 (0.60%) Enterprise Software
8 1 (0.60%) iPad
8 1 (0.60%) Linux Command Line
8 1 (0.60%) Private Cloud
8 1 (0.60%) Robotics
Operating Systems
1 100 (60.24%) Windows
2 53 (31.93%) Windows Server
3 36 (21.69%) Linux
4 17 (10.24%) Windows 10
5 15 (9.04%) Unix
6 14 (8.43%) Windows Server 2012
7 7 (4.22%) Mac OS
7 7 (4.22%) Windows Server 2019
8 3 (1.81%) Mac OS X
8 3 (1.81%) Windows 7
8 3 (1.81%) Windows Server 2003
8 3 (1.81%) Windows Server 2008
8 3 (1.81%) Windows Server 2016
9 2 (1.20%) CentOS
9 2 (1.20%) Ubuntu
10 1 (0.60%) AIX
10 1 (0.60%) Android
10 1 (0.60%) VMS
Processes & Methodologies
1 52 (31.33%) ITIL
2 31 (18.67%) Mentoring
3 28 (16.87%) Customer Service
4 24 (14.46%) Infrastructure Engineering
5 21 (12.65%) Problem-Solving
6 18 (10.84%) Cybersecurity
6 18 (10.84%) Disaster Recovery
7 17 (10.24%) ITSM
8 16 (9.64%) Service Management
8 16 (9.64%) Technical Leadership
9 14 (8.43%) Agile
9 14 (8.43%) Business Intelligence
10 13 (7.83%) Data Extraction
10 13 (7.83%) Database Tuning
10 13 (7.83%) DevOps
10 13 (7.83%) Network Management
10 13 (7.83%) OO
10 13 (7.83%) OOP
10 13 (7.83%) Problem Management
11 12 (7.23%) Software Delivery
Programming Languages
1 24 (14.46%) SQL
2 22 (13.25%) PowerShell
3 15 (9.04%) Java
4 14 (8.43%) Python
5 13 (7.83%) JavaScript
5 13 (7.83%) Perl
6 12 (7.23%) Groovy
7 3 (1.81%) C#
7 3 (1.81%) T-SQL
8 2 (1.20%) Bash
9 1 (0.60%) C
9 1 (0.60%) Korn
9 1 (0.60%) tcsh
Qualifications
1 19 (11.45%) Degree
2 14 (8.43%) Microsoft Certification
3 8 (4.82%) CCNA
3 8 (4.82%) Cisco Certification
4 7 (4.22%) Security Cleared
4 7 (4.22%) VMware Certified Professional (VCP)
5 6 (3.61%) Azure Certification
5 6 (3.61%) ITIL Certification
6 5 (3.01%) Citrix Certification
6 5 (3.01%) Computer Science Degree
7 4 (2.41%) CESG Certified Professional
7 4 (2.41%) MCITP
8 3 (1.81%) MCSE
9 2 (1.20%) CCNP
9 2 (1.20%) MCP
9 2 (1.20%) MCSA
9 2 (1.20%) SC Cleared
10 1 (0.60%) CCAA
10 1 (0.60%) CWTS
10 1 (0.60%) MCTS
Quality Assurance & Compliance
1 8 (4.82%) GDPR
1 8 (4.82%) SLA
2 3 (1.81%) Cyber Essentials
3 1 (0.60%) Cyber Essentials PLUS
3 1 (0.60%) ISO/IEC 27001
3 1 (0.60%) PCI DSS
System Software
1 57 (34.34%) Active Directory
2 28 (16.87%) Hyper-V
3 24 (14.46%) VMware Infrastructure
4 11 (6.63%) VMware ESXi
5 9 (5.42%) vSphere
6 6 (3.61%) NFS
7 5 (3.01%) XenApp
8 4 (2.41%) XenDesktop
9 2 (1.20%) Docker
9 2 (1.20%) Terminal Services
10 1 (0.60%) Firmware
10 1 (0.60%) Microsoft App-V
10 1 (0.60%) Terminal Server
10 1 (0.60%) Virtual Desktop
10 1 (0.60%) Virtual Machines
10 1 (0.60%) Xen
Systems Management
1 18 (10.84%) Microsoft Intune
2 13 (7.83%) Terraform
2 13 (7.83%) WMI
3 12 (7.23%) Ansible
3 12 (7.23%) Progress Chef
4 10 (6.02%) vCenter Server
5 5 (3.01%) SCCM
6 3 (1.81%) NetCrunch
7 1 (0.60%) Jamf Pro
7 1 (0.60%) Single Sign-On
7 1 (0.60%) systemd
7 1 (0.60%) WSUS
Vendors
1 53 (31.93%) Microsoft
2 37 (22.29%) VMware
3 17 (10.24%) Cisco
3 17 (10.24%) Google
4 16 (9.64%) Splunk
5 15 (9.04%) Oracle
6 13 (7.83%) Citrix
6 13 (7.83%) IBM
7 10 (6.02%) ServiceNow
8 6 (3.61%) ConnectWise
9 4 (2.41%) HP
10 3 (1.81%) Dell
10 3 (1.81%) Ivanti
10 3 (1.81%) Meraki
10 3 (1.81%) Palo Alto
10 3 (1.81%) Veeam
11 2 (1.20%) Apple
11 2 (1.20%) Sage
11 2 (1.20%) Zerto
12 1 (0.60%) Sophos