Technical Support Engineer Jobs

Technical Support Engineer
UK

The median Technical Support Engineer salary in the UK is £35,000 per year according to job vacancies posted during the 6 months to 1 June 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 Jun 2024
Same period 2023 Same period 2022
Rank 496 747 1006
Rank change year-on-year +251 +259 -246
Permanent jobs requiring a Technical Support Engineer 479 203 257
As % of all permanent jobs advertised in the UK 0.46% 0.21% 0.15%
As % of the Job Titles category 0.48% 0.24% 0.16%
Number of salaries quoted 405 125 190
10th Percentile £25,000 £28,300 £22,975
25th Percentile £28,000 £31,250 £26,250
Median annual salary (50th Percentile) £35,000 £35,000 £32,500
Median % change year-on-year - +7.69% -
75th Percentile £40,000 £46,000 £40,000
90th Percentile £50,000 £50,000 £47,500
UK excluding London median annual salary £35,000 £35,000 £32,500
% change year-on-year - +7.69% +13.54%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 99,552 86,380 162,088
% of permanent jobs with a recognized job title 94.85% 91.27% 96.05%
Number of salaries quoted 70,786 55,655 84,889
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,625
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £70,000 £80,000 £78,750
90th Percentile £90,000 £100,000 £95,000
UK excluding London median annual salary £50,000 £53,500 £50,244
% change year-on-year -6.54% +6.48% +5.78%

Technical Support Engineer
Job Vacancy Trend

Job postings that featured Technical Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Technical Support Engineer in the UK

Technical Support Engineer
Salary Trend

3-month moving average salary quoted in jobs citing Technical Support Engineer.

Salary trend for Technical Support Engineer in the UK

Technical Support Engineer
Salary Histogram

Salary distribution for jobs citing Technical Support Engineer over the 6 months to 1 June 2024.

Salary histogram for Technical Support Engineer in the UK

Technical Support Engineer
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Engineer within the UK over the 6 months to 1 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +261 447 £35,000 - 82
UK excluding London +184 447 £35,000 - 71
South East +51 130 £35,000 +7.69% 21
Midlands +90 110 £33,750 +12.28% 8
North of England +95 81 £32,500 - 18
Work from Home +64 81 £31,000 -17.33% 31
West Midlands +46 65 £35,000 +29.63% 4
South West +6 65 £35,500 +1.43% 9
Yorkshire +100 47 £32,250 -7.86% 8
East Midlands - 45 £27,500 - 4
East of England +16 32 £38,000 +1.33% 15
London +108 27 £37,500 -8.54% 13
North West +15 27 £34,000 +10.79% 6
Scotland -66 12 £26,500 -41.11% 1
Northern Ireland +22 9 £34,500 -13.75% 1
Isle of Man - 8 £45,000 -
North East -4 7 £40,000 +23.08% 4

Technical Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 1 June 2024, Technical Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Technical Support Engineer in the job title.

1 121 (25.26%) Windows
2 102 (21.29%) Customer Service
3 98 (20.46%) Microsoft
4 93 (19.42%) Social Skills
5 67 (13.99%) Microsoft 365
6 65 (13.57%) Windows Server
7 63 (13.15%) Manufacturing
8 57 (11.90%) Active Directory
8 57 (11.90%) Degree
8 57 (11.90%) Azure
9 51 (10.65%) SharePoint
10 49 (10.23%) Problem-Solving
11 44 (9.19%) Telecoms
12 40 (8.35%) Hyper-V
13 39 (8.14%) Firewall
13 39 (8.14%) Entra ID
14 38 (7.93%) Linux
15 37 (7.72%) Finance
16 36 (7.52%) SQL
17 35 (7.31%) TCP/IP
17 35 (7.31%) VMware
18 31 (6.47%) Customer Experience
18 31 (6.47%) Continuous Improvement
19 30 (6.26%) HNC
19 30 (6.26%) Electronics
20 29 (6.05%) ITIL
20 29 (6.05%) VMware Infrastructure
20 29 (6.05%) Coaching
21 28 (5.85%) OneDrive
22 25 (5.22%) Military

Technical Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 51 (10.65%) SharePoint
2 22 (4.59%) Microsoft Exchange
3 2 (0.42%) IIS
4 1 (0.21%) WordPress
Applications
1 13 (2.71%) Microsoft Excel
2 9 (1.88%) Microsoft Office
2 9 (1.88%) Microsoft PowerPoint
3 3 (0.63%) Trello
4 2 (0.42%) AutoCAD
4 2 (0.42%) Revit
Business Applications
1 2 (0.42%) Oracle Receivables
2 1 (0.21%) Dynamics CRM
2 1 (0.21%) JDE EnterpriseOne
Cloud Services
1 67 (13.99%) Microsoft 365
2 57 (11.90%) Azure
3 39 (8.14%) Entra ID
4 28 (5.85%) OneDrive
5 12 (2.51%) AWS
6 9 (1.88%) SaaS
7 6 (1.25%) Dynamics 365
7 6 (1.25%) Mimecast
8 5 (1.04%) GCP
9 2 (0.42%) Oracle CX
10 1 (0.21%) Azure Monitor
10 1 (0.21%) Cloud Computing
10 1 (0.21%) IaaS
Communications & Networking
1 39 (8.14%) Firewall
2 35 (7.31%) TCP/IP
3 24 (5.01%) Wireless
4 21 (4.38%) DNS
5 19 (3.97%) VoIP
6 18 (3.76%) SNMP
7 17 (3.55%) LTE
7 17 (3.55%) WAN
8 16 (3.34%) 3G
9 15 (3.13%) DHCP
9 15 (3.13%) Ethernet
10 14 (2.92%) 4G
11 13 (2.71%) SAN
11 13 (2.71%) SSH
12 10 (2.09%) GPRS
12 10 (2.09%) VSAT
13 9 (1.88%) LAN
14 8 (1.67%) Bluetooth
14 8 (1.67%) GSM
14 8 (1.67%) SDH
Database & Business Intelligence
1 25 (5.22%) MySQL
2 23 (4.80%) SQL Server
3 16 (3.34%) Relational Database
4 3 (0.63%) GIS
5 2 (0.42%) Crystal Reports
5 2 (0.42%) Oracle Reports
5 2 (0.42%) RDBMS
6 1 (0.21%) Amazon RDS
Development Applications
1 13 (2.71%) Eclipse
1 13 (2.71%) JIRA
General
1 93 (19.42%) Social Skills
2 63 (13.15%) Manufacturing
3 44 (9.19%) Telecoms
4 37 (7.72%) Finance
5 30 (6.26%) Electronics
6 25 (5.22%) Military
7 16 (3.34%) Analytical Skills
7 16 (3.34%) Retail
8 15 (3.13%) Public Sector
9 14 (2.92%) Marketing
10 11 (2.30%) Documentation Skills
11 9 (1.88%) Organisational Skills
12 6 (1.25%) Automotive
12 6 (1.25%) German Language
13 5 (1.04%) Presentation Skills
14 4 (0.84%) Billing
14 4 (0.84%) Inclusion and Diversity
15 3 (0.63%) Danish Language
15 3 (0.63%) Italian Language
15 3 (0.63%) Spanish Language
Libraries, Frameworks & Software Standards
1 22 (4.59%) CSS
2 16 (3.34%) HTML
2 16 (3.34%) REST
2 16 (3.34%) XML
3 13 (2.71%) Ajax
3 13 (2.71%) AngularJS
3 13 (2.71%) JDBC
3 13 (2.71%) ODBC
3 13 (2.71%) SOAP
3 13 (2.71%) Web Services
3 13 (2.71%) XHTML
4 3 (0.63%) EDI
4 3 (0.63%) JSON
4 3 (0.63%) Lightning Web Components
Miscellaneous
1 23 (4.80%) Driving Licence
2 14 (2.92%) CCTV
3 13 (2.71%) CMDB
4 9 (1.88%) Data Centre
5 8 (1.67%) Linux Command Line
6 7 (1.46%) Fat Client
6 7 (1.46%) Fibre Optics
6 7 (1.46%) Thin Client
7 6 (1.25%) Foreign Exchange (FX)
7 6 (1.25%) Self-Motivation
8 5 (1.04%) Data Protection Act
8 5 (1.04%) Management Information System
9 4 (0.84%) EPoS
9 4 (0.84%) Onboarding
10 3 (0.63%) ASTM
10 3 (0.63%) IoT
10 3 (0.63%) Renewable Energy
10 3 (0.63%) Robotics
10 3 (0.63%) Smart City
11 2 (0.42%) Augmented Reality
Operating Systems
1 121 (25.26%) Windows
2 65 (13.57%) Windows Server
3 38 (7.93%) Linux
4 18 (3.76%) Mac OS
5 15 (3.13%) Unix
6 11 (2.30%) Windows Server 2012
7 8 (1.67%) Windows 10
8 2 (0.42%) Apple iOS
8 2 (0.42%) Solaris
8 2 (0.42%) Windows Server 2016
8 2 (0.42%) Windows Server 2019
9 1 (0.21%) Windows 7
Processes & Methodologies
1 102 (21.29%) Customer Service
2 49 (10.23%) Problem-Solving
3 31 (6.47%) Continuous Improvement
3 31 (6.47%) Customer Experience
4 29 (6.05%) Coaching
4 29 (6.05%) ITIL
5 23 (4.80%) Commercial Awareness
5 23 (4.80%) Mentoring
6 21 (4.38%) Business Intelligence
7 17 (3.55%) Time Management
8 16 (3.34%) CRM
8 16 (3.34%) Cybersecurity
8 16 (3.34%) OO
8 16 (3.34%) OOP
9 15 (3.13%) Network Management
10 14 (2.92%) Customer-Centricity
10 14 (2.92%) Database Tuning
11 13 (2.71%) Data Extraction
11 13 (2.71%) ITSM
12 12 (2.51%) Disaster Recovery
Programming Languages
1 36 (7.52%) SQL
2 24 (5.01%) Java
3 20 (4.18%) Python
4 19 (3.97%) JavaScript
5 17 (3.55%) PowerShell
6 13 (2.71%) Perl
7 10 (2.09%) PL/SQL
8 7 (1.46%) C#
9 4 (0.84%) T-SQL
9 4 (0.84%) VBA
9 4 (0.84%) VBScript
10 3 (0.63%) Apex Code
11 2 (0.42%) C++
Qualifications
1 57 (11.90%) Degree
2 30 (6.26%) HNC
3 16 (3.34%) Security Cleared
4 10 (2.09%) HND
5 9 (1.88%) Computer Science Degree
6 8 (1.67%) CCNA
6 8 (1.67%) Cisco Certification
6 8 (1.67%) Microsoft Certification
7 6 (1.25%) GCSC
8 5 (1.04%) ITIL Certification
9 4 (0.84%) Azure Certification
9 4 (0.84%) CESG Certified Professional
9 4 (0.84%) Citrix Certification
9 4 (0.84%) MCITP
9 4 (0.84%) VMware Certified Professional (VCP)
10 3 (0.63%) MCT
11 2 (0.42%) MCSA
12 1 (0.21%) A+ Certification
12 1 (0.21%) MCP
12 1 (0.21%) SC Cleared
Quality Assurance & Compliance
1 22 (4.59%) SLA
2 7 (1.46%) GDPR
3 4 (0.84%) QA
4 3 (0.63%) Accessibility
5 2 (0.42%) ISO 14001
5 2 (0.42%) ISO 9001
System Software
1 57 (11.90%) Active Directory
2 40 (8.35%) Hyper-V
3 29 (6.05%) VMware Infrastructure
4 4 (0.84%) NFS
4 4 (0.84%) Terminal Services
4 4 (0.84%) vSphere
4 4 (0.84%) XenApp
4 4 (0.84%) XenDesktop
5 2 (0.42%) Virtual Servers
6 1 (0.21%) Virtual Desktop
6 1 (0.21%) VMware ESXi
Systems Management
1 20 (4.18%) Microsoft Intune
2 13 (2.71%) WMI
3 3 (0.63%) Cisco Prime
3 3 (0.63%) McAfee ePO
3 3 (0.63%) SCOM
4 1 (0.21%) Autotask
4 1 (0.21%) PaperCut
Vendors
1 98 (20.46%) Microsoft
2 35 (7.31%) VMware
3 22 (4.59%) Cisco
4 17 (3.55%) Oracle
5 13 (2.71%) Citrix
5 13 (2.71%) Splunk
6 10 (2.09%) Salesforce
7 9 (1.88%) HP
7 9 (1.88%) SAP
8 6 (1.25%) Acronis
8 6 (1.25%) Siemens
9 4 (0.84%) ConnectWise
9 4 (0.84%) Google
10 3 (0.63%) Apple
10 3 (0.63%) McAfee
10 3 (0.63%) SolarWinds
11 2 (0.42%) AppDynamics
11 2 (0.42%) Dell
11 2 (0.42%) EMC
12 1 (0.21%) JD Edwards