SLA Contracts in Scotland

Service Level Agreement (SLA)
UK > Scotland

The table below provides summary statistics for contract job vacancies advertised in Scotland requiring SLA skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited SLA over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 86 143 111
Rank change year-on-year +57 -32 +30
Contract jobs citing SLA 29 21 65
As % of all contract jobs advertised in Scotland 1.35% 0.79% 1.91%
As % of the Quality Assurance & Compliance category 7.47% 3.93% 9.60%
Number of daily rates quoted 17 11 43
10th Percentile £157 £131 £132
25th Percentile £236 £153 £159
Median daily rate (50th Percentile) £340 £170 £240
Median % change year-on-year +100.00% -29.17% -40.00%
75th Percentile £345 £191 £431
90th Percentile £510 £194 £560
UK median daily rate £340 £298 £360
% change year-on-year +14.29% -17.36% -10.00%
Number of hourly rates quoted 4 2 6
10th Percentile £13.59 £13.29 £12.04
25th Percentile £16.43 £13.50 £12.12
Median hourly rate £18.14 £13.83 £14.35
Median % change year-on-year +31.13% -3.59% +10.35%
75th Percentile £18.27 £14.17 £16.78
90th Percentile - £14.37 £18.44
UK median hourly rate £14.97 £18.50 £16.50
% change year-on-year -19.08% +12.12% +21.75%

All Quality Assurance and Compliance Skills
Scotland

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills in Scotland.

Contract vacancies with a requirement for quality assurance or compliance skills 388 535 677
As % of all contract IT jobs advertised in Scotland 18.11% 20.02% 19.86%
Number of daily rates quoted 249 430 510
10th Percentile £182 £181 £225
25th Percentile £313 £395 £338
Median daily rate (50th Percentile) £438 £475 £450
Median % change year-on-year -7.79% +5.56% +7.14%
75th Percentile £523 £538 £545
90th Percentile £600 £600 £625
UK median daily rate £510 £525 £515
% change year-on-year -2.86% +1.94% +8.42%
Number of hourly rates quoted 24 4 20
10th Percentile - £13.56 £12.28
25th Percentile £13.52 £14.17 £16.09
Median hourly rate £14.98 £18.13 £29.72
Median % change year-on-year -17.35% -39.00% +32.07%
75th Percentile £19.79 £28.90 £44.63
90th Percentile £60.75 £40.20 £56.00
UK median hourly rate £23.80 £37.75 £27.73
% change year-on-year -36.95% +36.13% +32.05%

SLA
Job Vacancy Trend in Scotland

Job postings citing SLA as a proportion of all IT jobs advertised in Scotland.

Job vacancy trend for SLA in Scotland

SLA
Contractor Daily Rate Trend in Scotland

3-month moving average daily rate quoted in jobs citing SLA in Scotland.

Daily rate trend for SLA in Scotland

SLA
Daily Rate Histogram in Scotland

Daily rate distribution for jobs citing SLA in Scotland over the 6 months to 12 June 2024.

Daily rate histogram for SLA in Scotland

SLA
Contractor Hourly Rate Trend in Scotland

3-month moving average hourly rates quoted in jobs citing SLA in Scotland.

Hourly rate trend for SLA in Scotland

SLA
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Scotland region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Edinburgh +34 13 £340 +109.23% 3
Glasgow +15 6 £319 - 3
South Lanarkshire +9 4 £525 +31.25%
Morayshire - 2 - -
Moray - 2 - - 2
Midlothian - 1 - -
Lanarkshire - 1 - - 2
SLA
UK

SLA
Co-occurring Skills and Capabilities in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.90%) Microsoft Exchange
Applications
1 8 (27.59%) Microsoft Office
2 1 (3.45%) Microsoft Excel
Business Applications
1 1 (3.45%) assyst
Cloud Services
1 2 (6.90%) Microsoft 365
1 2 (6.90%) OneDrive
1 2 (6.90%) Power Platform
2 1 (3.45%) Power Automate
Communications & Networking
1 6 (20.69%) VoIP
2 5 (17.24%) Remote Desktop
Database & Business Intelligence
1 2 (6.90%) Power BI
Development Applications
1 6 (20.69%) JIRA
General
1 13 (44.83%) Social Skills
2 8 (27.59%) Public Sector
3 3 (10.34%) Organisational Skills
4 2 (6.90%) Finance
4 2 (6.90%) Presentation Skills
5 1 (3.45%) Analytical Skills
5 1 (3.45%) Inclusion and Diversity
5 1 (3.45%) Marketing
5 1 (3.45%) Military
Job Titles
1 12 (41.38%) Support Engineer
2 6 (20.69%) Infrastructure Engineer
2 6 (20.69%) Infrastructure Support
2 6 (20.69%) Infrastructure Support Engineer
2 6 (20.69%) Linux Engineer
2 6 (20.69%) Linux Infrastructure Engineer
2 6 (20.69%) Linux Support
2 6 (20.69%) Linux Support Engineer
2 6 (20.69%) VoIP Engineer
3 5 (17.24%) Analyst
3 5 (17.24%) Voice Engineer
4 3 (10.34%) 2nd Line Support
4 3 (10.34%) 2nd Line Support Analyst
4 3 (10.34%) Consultant
4 3 (10.34%) Desktop Engineer
4 3 (10.34%) Desktop Support
4 3 (10.34%) Desktop Support Engineer
4 3 (10.34%) Management Consultant
4 3 (10.34%) Service Management Consultant
4 3 (10.34%) Support Analyst
Libraries, Frameworks & Software Standards
1 1 (3.45%) WebRTC
Miscellaneous
1 6 (20.69%) Clustering
2 5 (17.24%) Data Centre
2 5 (17.24%) Private Cloud
Operating Systems
1 7 (24.14%) Windows
2 6 (20.69%) Linux
2 6 (20.69%) Red Hat Enterprise Linux
2 6 (20.69%) Solaris
3 5 (17.24%) Mac OS X
4 2 (6.90%) Windows 10
4 2 (6.90%) Windows Server 2016
Processes & Methodologies
1 7 (24.14%) Customer Service
2 6 (20.69%) Compliance Management
2 6 (20.69%) High Availability
2 6 (20.69%) Infrastructure Engineering
2 6 (20.69%) Roadmaps
2 6 (20.69%) Service Management
3 5 (17.24%) Proactive Monitoring
3 5 (17.24%) Service Delivery
4 4 (13.79%) Coaching
4 4 (13.79%) ITIL
5 3 (10.34%) Agile
5 3 (10.34%) ITSM
5 3 (10.34%) Process Management
5 3 (10.34%) Product Management
5 3 (10.34%) Requirements Gathering
6 2 (6.90%) Break/Fix
6 2 (6.90%) Change Management
6 2 (6.90%) Decision-Making
6 2 (6.90%) Preventative Maintenance
6 2 (6.90%) Time Management
Qualifications
1 15 (51.72%) Security Cleared
2 11 (37.93%) SC Cleared
3 6 (20.69%) RHCE
4 3 (10.34%) Degree
Quality Assurance & Compliance
1 2 (6.90%) Accessibility
1 2 (6.90%) QA
2 1 (3.45%) Disclosure Scotland
System Software
1 6 (20.69%) KVM
2 3 (10.34%) Active Directory
Systems Management
1 2 (6.90%) SCCM
Vendors
1 11 (37.93%) Microsoft
2 6 (20.69%) Red Hat
3 5 (17.24%) Apple
4 4 (13.79%) ServiceNow
5 1 (3.45%) IFS