Help Desk Engineer Contracts

Help Desk Engineer
UK

The median Help Desk Engineer daily rate in the UK is £150, according to job vacancies posted in the 6 months leading up to 20 September 2024.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
20 Sep 2024
Same period 2023 Same period 2022
Rank 561 627 821
Rank change year-on-year +66 +194 -38
Contract jobs requiring a Help Desk Engineer 5 19 32
As % of all contract jobs advertised in the UK 0.013% 0.038% 0.037%
As % of the Job Titles category 0.014% 0.040% 0.039%
Number of daily rates quoted 5 14 19
10th Percentile - £137 £105
25th Percentile £143 £168 £113
Median daily rate (50th Percentile) £150 £313 £175
Median % change year-on-year -52.00% +78.57% +9.38%
75th Percentile £200 £823 £229
90th Percentile - - £503
UK excluding London median daily rate £150 £183 £115
% change year-on-year -17.81% +58.70% -28.13%
Number of hourly rates quoted 0 3 1
10th Percentile - - -
25th Percentile - - £14.50
Median hourly rate - £14.00 £15.00
Median % change year-on-year - -6.67% +15.38%
75th Percentile - - £15.50
90th Percentile - - -
UK excluding London median hourly rate - £14.00 £15.00
% change year-on-year - -6.67% +15.38%

All Contract IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 35,672 46,944 81,846
% of contract IT jobs with a recognized job title 92.92% 94.15% 95.30%
Number of daily rates quoted 21,921 32,148 57,528
10th Percentile £300 £300 £325
25th Percentile £413 £419 £431
Median daily rate (50th Percentile) £525 £530 £550
Median % change year-on-year -0.94% -3.64% +10.00%
75th Percentile £638 £650 £650
90th Percentile £750 £750 £750
UK excluding London median daily rate £500 £500 £500
% change year-on-year - - +11.11%
Number of hourly rates quoted 1,658 1,511 1,784
10th Percentile £14.73 £14.93 £13.02
25th Percentile £20.30 £19.06 £16.25
Median hourly rate £43.00 £44.50 £26.00
Median % change year-on-year -3.37% +71.15% +30.00%
75th Percentile £65.00 £65.00 £57.50
90th Percentile £75.00 £77.50 £70.30
UK excluding London median hourly rate £43.90 £43.75 £22.00
% change year-on-year +0.34% +98.86% +22.22%

Help Desk Engineer
Job Vacancy Trend

Job postings that featured Help Desk Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Help Desk Engineer in the UK

Help Desk Engineer
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Help Desk Engineer.

Daily rate trend for Help Desk Engineer in the UK

Help Desk Engineer
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Help Desk Engineer.

Hourly rate trend for Help Desk Engineer in the UK

Help Desk Engineer
Top 5 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Engineer within the UK over the 6 months to 20 September 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
UK excluding London +37 5 £150 -17.81% 8
Northern Ireland - 3 £145 -
Work from Home +84 2 £200 -73.86% 3
England +58 2 £200 -35.48% 7
South West +15 2 £200 +40.35% 1

Help Desk Engineer Skill Set
Top 19 Co-occurring Skills and Capabilities

For the 6 months to 20 September 2024, Help Desk Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Help Desk Engineer in the job title.

1 5 (100.00%) Microsoft Office
2 3 (60.00%) Sun
2 3 (60.00%) Active Directory
2 3 (60.00%) DHCP
2 3 (60.00%) TCP/IP
2 3 (60.00%) DNS
2 3 (60.00%) Finance
2 3 (60.00%) Incident Management
2 3 (60.00%) Customer Service
3 2 (40.00%) SC Cleared
3 2 (40.00%) DV Cleared
3 2 (40.00%) Security Cleared
3 2 (40.00%) Software Licensing
3 2 (40.00%) Windows 10
3 2 (40.00%) Social Skills
3 2 (40.00%) Microsoft
3 2 (40.00%) Service Management
3 2 (40.00%) ITIL
3 2 (40.00%) Windows

Help Desk Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (100.00%) Microsoft Office
Communications & Networking
1 3 (60.00%) DHCP
1 3 (60.00%) DNS
1 3 (60.00%) TCP/IP
General
1 3 (60.00%) Finance
2 2 (40.00%) Social Skills
Operating Systems
1 2 (40.00%) Windows
1 2 (40.00%) Windows 10
Processes & Methodologies
1 3 (60.00%) Customer Service
1 3 (60.00%) Incident Management
2 2 (40.00%) ITIL
2 2 (40.00%) Service Management
2 2 (40.00%) Software Licensing
Qualifications
1 2 (40.00%) DV Cleared
1 2 (40.00%) SC Cleared
1 2 (40.00%) Security Cleared
System Software
1 3 (60.00%) Active Directory
Vendors
1 3 (60.00%) Sun
2 2 (40.00%) Microsoft