Help Desk Support
UK
The median Help Desk Support daily rate in the UK is £163, according to job vacancies posted in the 6 months leading up to 12 June 2024.
The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 12 Jun 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 549 | 641 | 774 |
| Rank change year-on-year | +92 | +133 | -87 |
| Contract jobs requiring a Help Desk Support | 35 | 56 | 74 |
| As % of all contract jobs advertised in the UK | 0.080% | 0.10% | 0.085% |
| As % of the Job Titles category | 0.086% | 0.11% | 0.089% |
| Number of daily rates quoted | 15 | 41 | 36 |
| 10th Percentile | £113 | £121 | £108 |
| 25th Percentile | £131 | £150 | £128 |
| Median daily rate (50th Percentile) | £163 | £375 | £168 |
| Median % change year-on-year | -56.67% | +123.88% | +26.42% |
| 75th Percentile | £190 | £823 | £203 |
| 90th Percentile | £193 | - | £238 |
| UK excluding London median daily rate | £163 | £128 | £139 |
| % change year-on-year | +27.45% | -8.27% | +2.96% |
| Number of hourly rates quoted | 18 | 6 | 23 |
| 10th Percentile | £10.95 | £16.56 | £11.85 |
| 25th Percentile | £13.25 | £16.84 | £14.88 |
| Median hourly rate | £13.55 | £18.50 | £23.91 |
| Median % change year-on-year | -26.74% | -22.65% | +77.11% |
| 75th Percentile | £14.00 | £22.69 | - |
| 90th Percentile | £17.21 | £25.88 | - |
| UK excluding London median hourly rate | £13.55 | £17.81 | £14.50 |
| % change year-on-year | -23.92% | +22.83% | +7.41% |
All Contract IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the UK with a recognized job title | 40,557 | 52,491 | 83,111 |
| % of contract IT jobs with a recognized job title | 92.86% | 94.51% | 95.34% |
| Number of daily rates quoted | 26,070 | 36,644 | 58,616 |
| 10th Percentile | £280 | £313 | £318 |
| 25th Percentile | £408 | £425 | £425 |
| Median daily rate (50th Percentile) | £525 | £538 | £525 |
| Median % change year-on-year | -2.42% | +2.48% | +6.06% |
| 75th Percentile | £638 | £650 | £638 |
| 90th Percentile | £750 | £750 | £738 |
| UK excluding London median daily rate | £488 | £500 | £475 |
| % change year-on-year | -2.50% | +5.26% | +8.57% |
| Number of hourly rates quoted | 2,936 | 1,486 | 1,938 |
| 10th Percentile | £12.86 | £14.25 | £12.75 |
| 25th Percentile | £16.30 | £19.42 | £15.90 |
| Median hourly rate | £37.50 | £45.00 | £25.00 |
| Median % change year-on-year | -16.67% | +80.00% | +16.28% |
| 75th Percentile | £61.81 | £65.75 | £50.00 |
| 90th Percentile | £73.75 | £77.00 | £65.00 |
| UK excluding London median hourly rate | £40.00 | £42.08 | £20.00 |
| % change year-on-year | -4.94% | +110.39% | +7.82% |
Help Desk Support
Job Vacancy Trend
Job postings that featured Help Desk Support in the job title as a proportion of all IT jobs advertised.
Help Desk Support
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing Help Desk Support.
Help Desk Support
Daily Rate Histogram
Daily rate distribution for jobs citing Help Desk Support over the 6 months to 12 June 2024.
Help Desk Support
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing Help Desk Support.
Help Desk Support
Hourly Rate Histogram
Hourly rate distribution of jobs citing Help Desk Support over the 6 months to 12 June 2024.
Help Desk Support
Top 13 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support within the UK over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +67 | 29 | £180 | -73.33% | 24 |
| UK excluding London | +34 | 28 | £163 | +27.45% | 24 |
| Work from Home | +99 | 10 | £168 | -78.10% | 6 |
| North of England | +17 | 9 | £185 | +13.85% | 7 |
| South East | +18 | 7 | £125 | -13.04% | 9 |
| London | +60 | 6 | £185 | -75.82% | 2 |
| Scotland | +49 | 5 | £163 | +35.42% | 2 |
| North West | +15 | 5 | - | - | 2 |
| Yorkshire | +15 | 4 | £185 | +52.26% | 5 |
| South West | +5 | 4 | £165 | -5.71% | 2 |
| East of England | +5 | 2 | - | - | 6 |
| West Midlands | +17 | 1 | £110 | -12.00% | |
| Midlands | +16 | 1 | £110 | -12.00% | 1 |
Help Desk Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 12 June 2024, Help Desk Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Help Desk Support in the job title.
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Help Desk Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: